3499 Associate courses

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

QA Level 2 Award In Principles Of COSHH (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration COSHH: Control of Substances Hazardous to Health Regulations 2002 Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Run in an engaging and interactive way - see the video below Course Contents: Legal requirements relating to hazardous substances in the workplace Employer duties Employee duties Consequences of non-compliance Communicating safety information The different forms that hazardous substances can take Effects that may arise after exposure to hazardous substances The different routes that hazardous substances can enter the body How risk assessments reduce accidents and ill health at work The five step process of risk assessment The control hierarchy in relation to the safe use, handling, transporting, storage and disposal of substances hazardous to health Information to refer to when identifying and using hazardous substances Procedures for dealing with an incident involving hazardous substances Benefits of this course: COSHH stands for the 'Control of Substances Hazardous to Health' and falls under the Control of Substances Hazardous to Health Regulations 2002 This half day course is for all those who work, or wish to work, in a workplace that works with hazardous substances, such as in healthcare, in the manufacturing sector, cleaners, transport, utilities and even office environments Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Candidates will learn about the legal requirements relating to hazardous substances, how risk assessments contribute to the safe use of hazardous substances, as well as the precautions and procedures required to ensure that the risks associated with hazardous substances are properly controlled Accredited, Ofqual regulated qualification: This QA Level 2 Award in Principles of COSHH (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Principles of COSHH Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained appropriately.The Ofqual Register number for this course is 603/0775/4

What Will I Learn? Be up and running managing and editing your own WordPress hosted website Create and edit posts and pages, format text, add images, add categories and tags, and publish or schedule your website's content. Manage subscribers, contributors, authors, editors, and administrators for your website. Develop a solid beginner's foundation in WordPress that you can use as a springboard towards more advanced web training or paid opportunities helping others get started editing and managing websites. Understand key settings, tools, and features of WordPress to enable you to control the look, feel, and function of your website. Easily create and manage menus and external links. Harness the power of the most useful plugins and widgets to extend your website's capabilties. Requirements Students should already have their WordPress login information and a WordPress hosted website set up before taking this course. (* I still provide information and external resources in a text lecture if you need to still get set up.) Description If you're new to WordPress, start at the beginning and work through this WordPress for Beginners. This extensive course helps you get started easily with editing and managing your own WordPress website in 60 minutes or less. These step-by-step arranged and easy-to-follow modules will be ideal for complete beginners. Even if you already know a thing or two about WordPress, you can quickly jump to any topic you need help with this course. This course shows you the most essential and important features of the WordPress dashboard and interface including making posts, pages, and managing all aspects of your WordPress hosted website. Also, learn to plan and organize websites, create online graphics and animations, HTML and CSS, adding Javascript, and making beautiful websites from scratch. What Students Are Saying: 'If you haven't started using WordPress for your site but would like to write content for it by yourself you should take this course. Excellent, no fluff explanations and perfectly presented.' -Matt S. Rinc -- I'm a tenured Associate Professor of Digital Media and the Program Director of Film & Digital Media at The American University of Rome and a practicing award-winning multimedia artist. I have over 16 years of experience teaching students all over the world using my tried and true custom approach (turning complex information into something simple, memorable, easy-to-understand in as short amount of time as possible) to ensure that you get the most important, relevant, and useful information that can be applied immediately to your art, work, and everyday life. New bonus lectures and resources will continue to be added and timely design advice will be provided in the discussion forum. I love to help and always respond to inquiries and discussions ASAP. Please Note: All students who enroll in this course also will receive periodic free and discounted access to my other top-rated current and upcoming courses. You have a 30-day, 100% money-back guarantee with no questions asked so you have nothing to lose. I make myself available so you will have access to me if you have questions or need specific feedback along the way.Empower yourself now by enrolling in this easy to follow WordPress course and join our growing learning community! Click the 'Take This Course' button in the upper right corner and let's get started building your web design and content management skills today. Who is the target audience? This course is ideal for complete beginners. This course is ideal for people who have a website that someone else made for them who would like to know how to begin to edit and manage it themselves. This course is ideal for those who have been tasked with editing their organization's WordPress hosted website and don't know where to start. Please note this is NOT an in-depth WordPress course. Students looking for intermediate to advanced WordPress training would be better off taking a longer, comprehensive course. (*Do please have a look at my other course offerings to see if I have a different course that is a better fit.) Introduction to the Course and WordPress Starter Essentials Introduction to WordPress in 1 Hour: Quick and Easy Essentials for Beginners FREE 00:02:00 WordPress.com vs. WordPress.org? How to Get Set Up and What You Need FREE 00:02:00 Have a WordPress Account and All Set Up? Let's Start the Tour Have Your WordPress Login Information? Let's Get Started! FREE 00:02:00 Tour the WordPress Dashboard FREE 00:02:00 How to Make (or Edit) a Post in WordPress 00:08:00 How to Make a Page in WordPress ( & The Difference Between a Page and a Post) 00:02:00 The Rundown on WordPress Plugins 00:07:00 All About WordPress Themes 00:05:00 Fun With WordPress Widgets 00:04:00 Setting Up or Editing Menus in WordPress 00:03:00 How to Use Your Tools in WordPress 00:01:00 How to Be the Boss of Your WordPress Settings 00:04:00 Adding or Editing Links in WordPress 00:03:00 Managing Users and Permissions in WordPress 00:04:00 Conclusion Conclusion 00:03:00 New Case Study: How to Use Color Psychology to Boost Your Website 00:12:00

Why is it so essential to have expertise in Xero, Quickbooks and Sage 50 payroll? Firstly, most corporations use them to operate their financial task. Secondly, your skills in these topics will make you an exceptional candidate from others.

Are you ready to embark on an enlightening journey of wisdom with the Retail & Store Assistant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Retail & Store Assistant with Warehouse Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Retail Management Course 2: Business Management Course 3: Retail Associate Certificate Course 4: Supply Chain Management Course 5: Store Assistant Course 6: Inventory Management Training Course 7: Warehouse Operative Course 8: Commercial Law 2021 Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Retail & Store Assistant with Warehouse Management bundle illuminate your path to wisdom. The Retail & Store Assistant with Warehouse Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Retail & Store Assistant with Warehouse Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Retail & Store Assistant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Retail & Store Assistant with Warehouse Management community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Retail & Store Assistant with Warehouse Management Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Retail & Store Assistant bundle. Establish robust bases across each course nestled within the Retail & Store Assistant bundle. Decipher intricate concepts through the articulate content of the Retail & Store Assistant bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Retail & Store Assistant with Warehouse Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Retail & Store Assistant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Retail & Store Assistant with Warehouse Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Retail & Store Assistant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Retail & Store Assistant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Retail & Store Assistant journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Retail & Store Assistant with Warehouse Management Bundle. Career path Armed with the Retail & Store Assistant with Warehouse Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Retail & Store Assistant bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Step into the world of retail banking with our carefully designed course, where you'll uncover the key elements of the banking industry. This course gives you a strong foundation, equipping you with a broad understanding of core banking functions, customer service, financial products, and the evolving landscape of the sector. With the banking industry becoming increasingly sophisticated, gaining essential knowledge of everyday banking operations is crucial for anyone keen to pursue a career or enhance their existing expertise in finance. In just a few lessons, you’ll grasp how retail banking fits within the larger financial ecosystem, what services banks offer, and how these services meet the needs of everyday customers. Whether you’re looking to improve your financial literacy or gain an edge in banking roles, this course will provide you with the knowledge to understand key banking processes. With no need for physical attendance, you can complete the course at your own pace from anywhere, ensuring flexibility while learning the vital aspects of retail banking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Banking Module 02: Banking Services Module 03: Categories of Banking Institutions Module 04: Bank Teller Module 05: Bank Accounts and Opening Them Module 06: Mathematics for Bank Tellers Module 07: Bookkeeping and Payment Module 08: Cash Sorting & Counterfeit Identification Module 09: Fraud Handling Module 10: Customer Services Module 11: Banking Risk Management Module 12: Ethics Learning Outcomes Understand diverse banking services and their applications. Demonstrate proficiency in fundamental bank teller responsibilities. Apply mathematical principles tailored for effective banking operations. Acquire skills in cash sorting, counterfeit identification, and fraud handling. Enhance customer service skills within the banking context. Develop a comprehensive understanding of banking risk management and ethics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue a career in retail banking. Those seeking foundational knowledge in banking services. Entry-level professionals in the financial sector. Students with an interest in finance and banking. Career changers aiming for opportunities in the banking industry. Anyone keen on understanding the ethical dimensions of banking. Individuals desiring expertise in cash handling and fraud prevention. Banking enthusiasts looking to enhance customer service skills. Career path Bank Teller Customer Service Representative in Banking Retail Banking Associate Banking Operations Assistant Fraud Prevention Specialist Risk Management Officer in Banking Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those with a basic understanding of Microsoft© Windows© and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks. Overview In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.You will:Navigate Outlook to read and respond to email.Use the Address Book and format and spell check new messages.Attach files and insert illustrations to messages.Customize read and response options.Use flags, categories, and folders to organize messages.Create and work with Contacts.Create appointments and schedule meetings in Calendar.Create and work with Tasks and Notes. In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam. Getting Started with Outlook Topic A: Navigate the Outlook Interface Topic B: Work with Messages Topic C: Access Outlook Help Topic D: Outlook on the Web Formatting Messages Topic A: Add Message Recipients Topic B: Check Spelling and Grammar Topic C: Format Message Content Working with Attachments and Illustrations Topic A: Attach Files and Items Topic B: Add Illustrations to Messages Topic C: Manage Automatic Message Content Customizing Message Options Topic A: Customize Reading Options Topic B: Track Messages Topic C: Recall and Resend Messages Organizing Messages Topic A: Mark Messages Topic B: Organize Messages Using Folders Managing Contacts Topic A: Create and Edit Contacts Topic B: View and Print Contacts Working with the Calendar Topic A: View the Calendar Topic B: Create Appointments Topic C: Schedule Meetings Topic D: Print the Calendar Working with Tasks and Notes Topic A: Create Tasks Topic B: Create Notes Additional course details: Nexus Humans Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Outlook for Office 365 (Desktop or Online) - Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Level 5 Diploma | 23-in-1 Premium Bundle | +Gifts: Free 1 CPD PDF + Transcript| Lifetime Access

CPD Certified Diploma| 15-in-1 Premium Bundle| 1 Free PDF Certificate | Updated Lesson Plan| Learner Support

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Are you interested in a field that is rewarding and helps people excel in their day to day lives? Would you like to know what anatomy is and how the human body works? Are you searching for a way to break into the healthcare field? If so, then the Sports Therapy course can help you develop skills and knowledge to drive your career forward and open doors to enchanting opportunities ahead! This Diploma in Sports Therapy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Sports therapy aims to help regain and restore the pain-free and comfortable movement and overall health experienced before an injury, illness or disability. Through this sports therapy course, you will demonstrate an understanding of the types, anatomy, and causes of athletic injuries, as this course is all about preventing and recovering athletic injuries for athletes and individuals. In addition, this sports therapy course incorporates the sports therapist's roles, responsibilities, and ethical values. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What will I learn from this course? An overview of athletic injuries Anatomy of athletic injuries Professionalism and ethics of sports therapy Gain an understanding of the anatomy and kinesiology relevant to sports therapy How to assess athletic injuries Understand the common and major Athletic injuries First aid treatments essential to athletic injuries Rehabilitation exercise to recover from injury Various athletic massage treatments Fundamentals of hydrotherapy & electrotherapy Why Prefer Us for Your Sports Therapy Training? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get instant access to this Sports therapy course. Learn from anywhere in the world This course is simple to understand Sports therapy training is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Sports therapy course materials Sports therapy comes with 24/7 tutor support Take a step toward a brighter future with Sports Therapy Training *** Course Curriculum of Sports Therapy Training*** Module 1: Introduction Sports Therapy Module 2: Professionalism and Ethics Module 3: Anatomy & Kinesiology Module 4: Assessment of Athletics Injuries Module 5: Athletics Injuries Depend on Sport Profile Module 6: Common Athletics Injuries Module 7: Major Athletics Injury Module 8: First Aid Treatment Module 9: Sports Nutrition Module 10: Rehabilitation Exercise Module 11: Athletics Massage Treatments Module 12: Hydrotherapy & Electrotherapy Assessment Process of Sports Therapy Training You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Sports Therapy at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sports Therapy Training course is ideal for those who wish to train in the prevention, assessment, treatment, and rehabilitation of sporting injuries. This course is open to everyone of any academic background. To get a professional qualification, you can enrol the following: Level 3 Diploma in Massage Therapy for Sports (RQF) Level 3 Diploma in Sports Massage Therapy (RQF) Level 4 Certificate in Massage Therapy for Sports (RQF) Level 4 Certificate in Sports Massage Therapy (RQF) Level 4 Diploma in Massage Therapy for Sports (RQF) Level 3 NVQ Diploma in Level 3 Certificate in Sports Massage Therapy (RQF) Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Therapist. If you are searching for a course that fulfils the HCPC's standards, please contact the HCPC or the RCSLT. Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on this Sports Therapy Training course can lead you towards the following career paths: Athletic Massage Therapist Rehabilitation Therapist Sports Therapist Spa Massage Therapist Associate Athletic Massage Therapists And many more! Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Sports Therapy at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Sports Therapy at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)