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3181 Associate courses in Middlewich delivered Online

Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI)
Delivered OnlineFlexible Dates
Price on Enquiry

Diploma in Strategic Management and Leadership - Level 7 (Pathway to an MBA Degree))

4.0(2)

By London School Of Business And Research

The Diploma in Strategic Management and Leadership - Level 7 (Accredited by Qualifi, UK) qualification has been created to develop and reward the business managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. The Level 7 Diploma in Strategic Management and Leadership programme will require Learners to critically evaluate, challenge and synthesise a wide range of current management tools, techniques and models. The emphasis placed on current management concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo American management models. At level 7 the emphasis is also placed on the ability to adapt management concepts, tools and techniques to align with organisational culture and apply critical reflective thinking. The qualification scope covers all the primary business functions and how these are interrelated and integrated. The mandatory units provide a holistic study of core organisational issues that are relevant to strategic decisions making, planning and enabling the organisation to achieve its strategic aims and objectives. The optional units allow learners to select some specialisation in their study to support specific career directions. The Finance for Managers unit is strongly recommended for learners who have not had exposure to finance as a non-financial manager. This Level 7 Diploma in Strategic Management and Leadership qualification will enable learners to become independent, self-directed learners with tools and motivation to continue learning, developing and reflecting on practice throughout their careers Level 7 Diploma in Strategic Management and Leadership (Fast track) Key Highlights of this fast track Level 7 Diploma in Strategic Management and Leadership are: Program Duration: 6 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This fast track Level 7 Diploma in Strategic Management and Leadership will help you develop your strategic management and leadership skills as managers who have the authority and personal attributes to translate organisational strategy into effective operational performance. It will also allows you to develop and expand your high-level understanding of strategic management and leadership in the workplace. Upon successful completion of fast track Level 7 Diploma in Strategic Management and Leadership programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 90) The Level 7 Diploma focuses on developing understanding, skills and abilities to equip the learner with the awareness and aptitudes to be an effective strategic manager and leader. Learners must complete the six mandatory units and choose two from the four optional units. Manage Team Performance to Support Strategy (15 credits) Information Management and Strategic Decision taking (15 credits) Leading a Strategic Management Project (15 credits) Strategic Direction (15 credits) Strategic Planning (15 credits) Development as a Strategic Manager (15 credits) Optional Units (Total Credits: 30) Learners must choose two from the four optional units. Finance for Managers (15 credits) Strategic Marketing (15 credits) Organisational Change Strategies (15 credits) Human Resource Planning (15 credits) Who is this course for? Working Professionals, Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the fast track Level 7 Diploma in Strategic Management and Leadership qualification, learners must possess an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Learners completing the fast track Diploma in Strategic Management and Leadership - Level 7 can progress to: A University partner to complete a dissertation with them to receive a full master's degree, or Qualifi Level 8 Diploma in Strategic Management and Leadership, or Directly into employment in an associated profession

Diploma in Strategic Management and Leadership - Level 7 (Pathway to an MBA Degree))
Delivered Online On Demand
£1,199

Project Management & Leadership - CPD Certified

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Project Management & Leadership Bundle To Overcome Your Challenges! 5 in 1 Project Management & Leadership Bundle Improve your knowledge and enhance your skills to succeed with this Project Management & Leadership bundle. This Project Management & Leadership bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Project Management & Leadership Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Project Management Course 02: Leadership & Management Course 03: Project Planning & Development Course 04: Smart Goal Setting Course 05: Workplace Productivity Course All the courses under this Project Management & Leadership bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Project Management & Leadership bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Project Management & Leadership bundle, you can achieve your dreams and train for your ideal career. This Project Management & Leadership bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Project Management & Leadership? All-in-one package of 5 premium courses' Project Management & Leadership bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Project Management & Leadership Bundle 24/7 Tutor Support available with this Project Management & Leadership Bundle Start your learning journey straightaway! This Project Management & Leadership's curriculum has been designed by Project Management & Leadership experts with years of Project Management & Leadership experience behind them. The Project Management & Leadership course is extremely dynamic and well-paced to help you understand Project Management & Leadership with ease. You'll discover how to master the Project Management & Leadership skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Project Management & Leadership bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Management & Leadership bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Project Management & Leadership bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Project Management & Leadership - CPD Certified
Delivered Online On Demand25 hours
£35

Microsoft Office Specialist 2019 Certification Bundle with 5 Exams and Simulators

By Hudson

The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.

Microsoft Office Specialist 2019 Certification Bundle with 5 Exams and Simulators
Delivered Online On Demand
£1,395

Event Management and Planning - CPD Accredited Course

5.0(14)

By Training Express

In a world where every occasion counts, the demand for skilled event managers has never been greater. Our Event Management and Planning – CPD Accredited Course offers a structured insight into the many facets of professional event coordination—whether you're planning intimate gatherings, large-scale conferences, or hospitality-led functions. This course explores everything from the initial brainstorming phase and team coordination to post-event follow-up and guest satisfaction. Each module is designed to help learners build a confident understanding of how events come together successfully, with strong emphasis on organisation, staffing, vendor management, and modern hospitality trends. You’ll also gain exposure to the workings of the hotel and hospitality sector, including front office and food service operations, all presented in an accessible, flexible learning format. The course finishes with a modern look at e-hospitality and how digital tools are reshaping the guest experience. Whether you’re new to the field or brushing up your existing knowledge, this course delivers strategic learning in a clear, focused way—fully online and CPD accredited. Course Curriculum: Module 1: Types of Events Module 2: Brainstorming Module 3: Support Staff Module 4: Technical Staff Module 5: Vendors Module 6: Get Organized Module 7: Post Event Activities Module 8: Introduction to Hospitality Management Module 9: An Overview of Hotel Industry Module 10: Management of Front Office Operations Module 11: Management of Food and Beverage Operations Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Event Management and Planning - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Event Management and Planning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Event Management and Planning - CPD Accredited training.

Event Management and Planning - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Nursing

4.8(9)

By Skill Up

Learn the fundamental principles and practical skills necessary for a career in nursing. Gain knowledge in patient care, medical procedures, and healthcare ethics.

Nursing
Delivered Online On Demand9 hours 45 minutes
£13.99

Emotional Intelligence (Virtual)

By IIL Europe Ltd

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps

Emotional Intelligence (Virtual)
Delivered OnlineFlexible Dates
£850

Advanced Change Management: Part 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Advanced Change Management: Part 3 course. This course is very short and you can complete it within a very short time. In this Advanced Change Management: Part 3 course you will get fundamental ideas of change management, the key understanding of project management, stress management and so on. Enrol in this course today and start your instant first step towards learning about performance management. Learn faster for instant implementation. Learning outcome  Understand performance management Gain in-depth knowledge of project management Deepen your understanding of risk assessment and management Learn about stress management How Much Do Change Managers Earn? Senior - £93,000(Appx.) Average - £59,000(Appx.) Starting - £37,000(Appx.) Requirement Our Advanced Change Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Advanced Change Management: Part 3 Module 01: Performance Management 00:18:00 Module 02: Project Management 00:19:00 Module 03: Risk Assessment and Management 00:15:00 Module 04: Stress Management 00:16:00 Assignment Assignment - Advanced Change Management: Part 3 00:00:00

Advanced Change Management: Part 3
Delivered Online On Demand1 hour 8 minutes
£25

What is the PMI-ACP; Do I Need it? My Thoughts and a Road Map

By IIL Europe Ltd

What is the PMI-ACP®; Do I Need it? My Thoughts and a Road Map In 2011, the Project Management Institute (PMI) ® introduced the PMI Agile Certified Practitioner, or PMI-ACP® certification. Since that time thousands of people have obtained the certification. The questions are, why would I want the designation? What do I need to do to get it? This presentation will review the designation and offer a road map to getting your certification. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

What is the PMI-ACP; Do I Need it? My Thoughts and a Road Map
Delivered Online On Demand15 minutes
£10

M.D.D TRAUMA INFORMED THERAPY PACKAGE (SELF IMPROVEMENT)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Introducing Trauma-Informed Therapy Package: Healing, Empowerment, and Renewed Well-Being Have you experienced past traumas that continue to impact your daily life and relationships? Miss Date Doctor’s Trauma-Informed Therapy Package is designed to provide you with a safe and supportive environment to heal from trauma, regain a sense of empowerment, and foster renewed well-being. Trauma can leave deep emotional scars that affect your mental health, self-esteem, and capacity to form healthy connections. Our experienced and compassionate therapists are here to help you navigate the healing journey with trauma-informed care. Here’s how the Trauma-Informed Therapy Package can support you: Safe and Non-Judgmental Space: Our therapists create a safe, non-judgmental space where you can freely express yourself and explore the impact of trauma on your life. Trust and confidentiality are paramount as we work together on your healing journey. Trauma Processing: Through evidence-based techniques, we’ll gently guide you through trauma processing, helping you gradually process and release the emotions and memories associated with the traumatic experience. This process can reduce the emotional intensity of trauma and foster emotional healing. Empowerment and Resilience: Our trauma-informed therapy empowers you to reclaim your strength and resilience. By addressing the effects of trauma, you’ll find inner resources to cope with life’s challenges, enabling you to move forward with renewed hope. Coping Strategies: We’ll equip you with practical coping strategies to manage triggers and stressors that may arise from trauma-related memories. You’ll learn healthy ways to regulate emotions and navigate difficult situations. Rebuilding Self-Esteem: Trauma can significantly impact self-esteem. Our therapists will work with you to rebuild a positive self-concept and develop a healthy self-image, fostering self-compassion and self-acceptance. Strengthening Relationships: Trauma can affect how you relate to others. In the Trauma-Informed Therapy Package, you’ll explore relational patterns and develop healthier ways of connecting with others, nurturing fulfilling relationships. Mindfulness and Grounding: Practicing mindfulness and grounding techniques can help you stay present and connected to the here and now, reducing anxiety and hypervigilance associated with trauma. Understanding Triggers: We’ll help you identify triggers and understand their origins. By gaining insight into your triggers, you can better manage their impact on your emotional well-being. The Trauma-Informed Therapy Package at Miss Date Doctor prioritizes your healing and well-being. Our therapists have extensive experience in trauma recovery, ensuring that your therapy journey is individualized and tailored to your unique needs. Release the burden of trauma and embrace a future filled with hope and empowerment. Enroll in the Trauma-Informed Therapy Package today, and let our skilled therapists guide you towards healing and renewed well-being. You don’t have to face trauma alone; we’re here to walk with you on your journey to recovery and growth. 3 X 1 hour sessions https://relationshipsmdd.com/product/trauma-informed-therapy-package/

M.D.D TRAUMA INFORMED THERAPY PACKAGE (SELF IMPROVEMENT)
Delivered in London or UK Wide or OnlineFlexible Dates
£600