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  The CIPT is the first and only certification of its kind worldwide. It was launched by the IAPP in 2014 and updated in early 2023 to meet the growing need that only tech pros can fill-securing data privacy at all stages of IT product and service lifecycles.  Whether you work in the public or private sector, data privacy skills are quickly becoming a must-have-and that's a great opportunity for you.  The CIPT certification also holds accreditation under ISO 17024: 2012 About This Course   What will you learn?   Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to pre-empt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal.   This course has two programmatic modules, the first four areas focus on the fundamentals of data protection. The second module takes the fundamentals and puts it into practice.   MODULE 1: Fundamentals of Information Privacy   Unit 1: Common Principles and Approaches to Privacy This unit includes a brief discussion of the modern history of privacy, an introduction to types of information, an overview of information risk management and a summary of modern privacy principles.   Unit 2: Jurisdiction and Industries This unit introduces the major privacy models employed around the globe and provides an overview of privacy and data protection regulation by jurisdictions and industry sectors.   Unit 3: Information Security: Safeguarding Personal Information This unit presents introductions to information security, including definitions, elements, standards and threats/vulnerabilities, as well as introductions to information security management and governance, including frameworks, controls, cryptography and identity and access management (IAM).   Unit 4: Online Privacy: Using Personal Information on Websites and with Other Internet-related Technologies This unit examines the web as a platform, as well as privacy considerations for sensitive online information, including policies and notices, access, security, authentication and data collection. Additional topics include children's online privacy, email, searches, online marketing and advertising, social media, online assurance, cloud computing and mobile devices.    MODULE 2: Privacy in Technology   Unit 1: Understanding the Need for Privacy in the IT Environment This unit highlights the impact that regulatory activities, security threats, advances in technology and the increasing proliferation of social networks have on IT departments.   Unit 2: Core Privacy Concepts This unit reveals how privacy compliance becomes more attainable through developing information lifecycle plans, data identification and classification systems and data flow diagrams.   Unit 3: Regulations and Standards Impacting Privacy in IT This unit introduces privacy laws, regulations and standards that can help IT professionals design better privacy programmes and systems to handle personal information throughout the data lifecycle.   Unit 4: Privacy in Systems and Applications This unit develops an understanding of the risks inherent in the IT environment and how to address them.   Unit 5: Online Privacy Issues This unit presents information about online threats, threat prevention and the role of IT professionals in ensuring proper handling of user data.   Unit 6: De-identifying and Anonymizing Personally Identifiable Information This unit reveals the importance of personally identifiable information and methods for ensuring its protection.   Unit 7: Cloud Computing This unit evaluates privacy and security concerns associated with cloud services, and standards that exist to advise on their use. Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP site. What's Included?   1 years membership of the IAPP  Refreshments & Lunch (Classroom courses only) Participant Guide Official Study Guides Official Practice Exam Official Q&A The Exam Fees Who Should Attend?   The CIPT credential shows you've got the knowledge to build your organisation's data protection structures from the ground up. With regulators worldwide calling for tech professionals to factor data protection into their products and services, the job market for privacy-trained IT pros has never been stronger. As a result, the CIPT is targeted towards; Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialists Accreditation Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: IT Solution Architects Network Security Architects Networking Admin and Operations Networking Field Engineers In this workshop you will learn why we are implementing Assurance, and what does looks like and key features. We will also discuss the Cisco DNA center appliance and workflow and tasks associated with an implementation. Module 1: Introduction to Cisco DNA Center Assurance Introduction to DNA Center System Architecture Key Features and Use Cases Introduction to Cisco ISE and DNAC-ISE integration Module 2: Design Network design options Sites Creating Enterprise and Sites Hierarchy Configuring General Network Settings Loading maps into the GUI IP Address Management Software Image Management ? Lab on Day 5 Network Device Profiles AAA SNMP Syslog IP address pools Creating Enterprise and Guest SSIDs ? Lab on Day 2 Creating the wireless RF Profile Cresting the Guest Portal for the Guest SSIDs Network profiles ? Lab on Day 2 Authentication templates Module 3: Discovery and Provision Device Discovery and Protocols Devices Onboarding Assigning Devices to a site Provisioning device with profiles Plug and Play Templates Templates for Day-0 Templates for Day-N operations Module 4: Monitoring Device, Client, and Application Health DNAC Telemetry Monitoring Network Device Health and Performance Monitoring Wired and Wireless Client Health and Performance Monitoring Application Health and Performance Module 5: Application Visibility and DNAC Integration with Umbrella Monitoring Application Visibility in DNA Center Umbrella Introduction DNA Center Umbrella Integration and Use Cases Module 6: Troubleshooting Issues, Observing Insights and Trends Detect Issues, Insights, and Trends in the Network DNA Center Integration with other tools for Monitoring and Management Module 7: Troubleshooting using Cisco DNA Center Assurance Tools DNAC Assurance Troubleshooting Tools Using Sensor Tests Using Intelligent Capture Spectrum Analysis Module 8: DNAC and Thousand Eyes Introduction to ThousandEyes ThousandEyes Use Cases DNA Center and ThousandEyes Integration Module 9: AI Analytics and Machine Learning in DNA Center Overview of AI Analytics and ML (Machine Learning) DNA Center AI and ML Use Cases Module 10: DNA Center Maintenance DNA Center Reports DNA Center Backup and Restore

Duration 4 Days 24 CPD hours This course is intended for DevOps engineers Integration engineers Network and software architects Network engineers Software engineers System administrators Overview After completing this course, you should be able to: Describe network and IT convergence Describe Cisco NSO architecture Describe Linux Configure Cisco NSO Set up access control to Cisco NSO system Describe Cisco NSO Integration Options Explain version control systems and basic git concepts Describe the purpose of continuous integration and continuous delivery Implement Cisco NSO high availability Describe scalable system management Describe software development methodologies Describe service maintenance Perform NED upgrades Use Cisco NSO for managing services and their associated device configurations Describe Cisco NSO change management Explain service problem management Use Cisco NSO for service monitoring and compliance reporting Describe Cisco NSO inventory management Describe Cisco NSO use cases The Cisco Network Services Orchestrator (NSO) Administration and DevOps (NSO303) v4.0 course continues the learning journey of the NSO Essentials for Programmers and Network Architects (NSO201) v4.0 and NSO Advanced for Python Programmers (NSO300) v4.0 courses by introducing you to the system administration and DevOps focusing on NSO; the robust bridge linking network automation and orchestration tools, examining the development, operation, and administration task functions. You will learn how to set up, configure, deploy, and maintain a Cisco Network Services Orchestrator solution, and learn best practices for using DevOps. The examples shown in this course demonstrate real-world scenarios to prepare you for deployment and management of new or existing NSO instances. The course guides you through the setup of a production ready NSO instances using system installation with access control settings, the deployment of NSO in Docker containers, and introduces modern DevOps concepts and tools such as Git and Continuous Delivery/Continuous Deployment (CI/CD). You will learn how to migrate CDM devices, how to build NETCONF NEDs from the NSO CLI, how to handle NSO Alarms, and many more features that benefit you in your journey with Cisco NSO. Course Outline Introducing Network and IT Convergence Introducing Cisco NSO Architecture Introducing Linux Explaining Cisco NSO Setup Exploring Access Control Describing Integration Options Explaining Version Control System Describing Continuous Integration and Continuous Delivery Introducing Scalability and High Availability Describing Scalable System Management Describing Software Development Methodologies Introducing Service Maintenance Performing Network Element Driver (NED) Upgrades Introducing Configuration Management Describing Change Management Explaining Service Problem Management Explaining Service Monitoring and Compliance Reporting Introducing Inventory Management Describing Cisco NSO Use Cases

Duration 2 Days 12 CPD hours This course is intended for This course is designed primarily for customer engineers and systems engineers in the following job roles: Automation architect Automation engineer Consulting systems engineer DevOps engineer Network administrator Network architect Network consulting engineer Network design engineer Network engineer Network operator Network reliability engineer Sales engineer Site reliability engineer Systems engineer Technical solutions architect Overview After taking this course, you should be able to: Articulate the role network automation and programmability play in the context of end-to-end network management and operations Define and differentiate between waterfall and agile software development methodologies Interpret and troubleshoot Python scripts with fundamental programming constructs built for network automation use cases Describe how DevOps principles, tools, and pipelines can be applied to network operations Understand the role of network automation development environments and associated technologies such as Python virtual environments, Vagrant, and Docker Understand and construct HTTP-based API calls to network devices Articulate the differences among and common use cases for XML, JSON, YAML, and protobuf Construct and interpret Python scripts using the Python requests module to automate devices that have HTTP-based APIs Understand the role YANG plays in network automation Understand that a number of tools exist to simplify working with YANG models Describe the functionality of RESTCONF and NETCONF and the differences between them Construct Ansible playbooks to configure network devices and retrieve operational state data from them Build Jinja2 templates and YAML data structures to generate desired state configurations The Introducing Automation for Cisco Solutions (CSAU) v1.1 course gives you a broad overview of network automation skills. Through a combination of lecture and hands-on labs, you will learn the fundamentals of automation such as working on model-driven programmability solutions with Representational State Transfer Configuration Protocol (RESTCONF) and Network Configuration Protocol (NETCONF) protocols. The course also covers data formats and types, including Extensible Markup Language (XML), JavaScript Object Notation (JSON), Yaml Ain?t Markup Language (YAML), and Yet Another Next Generation (YANG), and their value in network automation, along with DevOps tools such as Ansible and Git. Course Outline Examining Network Management and Operations Exploring Software Development Methodologies Using Python for Network Automation Describing NetDevOps: DevOps for Networking Managing Automation Development Environments Introducing HTTP Network APIs Reviewing Data Formats and Data Encoding Using Python Requests to Automate HTTP-Based APIs Exploring YANG Using YANG Tools Automating Model-Driven APIs with Python Introducing Ansible for Network Automation Templating Configurations with Jinja2

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. Prerequisites Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services Experience with common Windows Server management tools (implied in the first prerequisite). Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite). Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP) Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts Basic experience with implementing and managing IaaS services in Microsoft Azure Basic knowledge of Azure Active Directory Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11 Basic experience with Windows PowerShell 1 - Introduction to AD DS Define AD DS Define users, groups, and computers Define AD DS forests and domains Define OUs Manage objects and their properties in AD DS 2 - Manage AD DS domain controllers and FSMO roles Deploy AD DS domain controllers Maintain AD DS domain controllers Manage the AD DS Global Catalog role Manage AD DS operations masters Manage AD DS schema 3 - Implement Group Policy Objects Define GPOs Implement GPO scope and inheritance Define domain-based GPOs Create and configure a domain-based GPO Define GPO storage Define administrative templates 4 - Manage advanced features of AD DS Create trust relationships Implement ESAE forests Monitor and troubleshoot AD DS Create custom AD DS partitions 5 - Implement hybrid identity with Windows Server Select a Microsoft Entra integration model Plan for Microsoft Entra integration Prepare on-premises Active Directory for directory synchronization Install and configure directory synchronization with Microsoft Entra Connect Implement Seamless Single Sign-On Enable Microsoft Entra login in for Windows VM in Azure Describe Microsoft Entra Domain Services Implement and configure Microsoft Entra Domain Services Manage Windows Server 2019 in a Microsoft Entra Domain Services environment Create and configure a Microsoft Entra Domain Services instance Join a Windows Server VM to a managed domain 6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure Select an option to implement directory and identity services using Active Directory Domain Services in Azure Deploy and configure Active Directory Domain Services domain controllers in Azure VMs Install a replica Active Directory domain controller in an Azure VM Install a new Active Directory forest on an Azure VNet 7 - Perform Windows Server secure administration Define least privilege administration Implement delegated privileges Use privileged access workstations Use jump servers 8 - Describe Windows Server administration tools Explore Windows Admin Center Use Server Manager List Remote Server Administration Tools Use Windows PowerShell Use Windows PowerShell to remotely administer a server 9 - Perform post-installation configuration of Windows Server List the available post-installation configuration tools Configure Server Core using Sconfig Use DSC to configure Windows Server Perform post-installation configuration with Windows Admin Center Configure a server with answer files 10 - Just Enough Administration in Windows Server Explain the concept of Just Enough Administration (JEA) Define role capabilities for a JEA endpoint Create a session configuration file to register a JEA endpoint Describe how JEA endpoints work to limit access to a PowerShell session Create and connect to a JEA endpoint Demonstration: Connect to a JEA endpoint 11 - Administer and manage Windows Server IaaS Virtual Machine remotely Select the appropriate remote administration tool Manage Windows Virtual Machines with Azure Bastion Create an Azure Bastion host Configure just-in-time administration 12 - Manage hybrid workloads with Azure Arc Describe Azure Arc Onboard Windows Server instances Connect hybrid machines to Azure from the Azure portal Use Azure Arc to manage Windows Server instances Restrict access with RBAC 13 - Configure and manage Hyper-V Define Hyper-V Define Hyper-V Manager Configure Hyper-V hosts using best practices Configure Hyper-V networking Assess advanced Hyper-V networking features Define nested virtualization 14 - Configure and manage Hyper-V virtual machines List the virtual machine configuration versions List the virtual machine generation versions List available VHD formats and types Create and configure VMs Determine storage options for VMs Define shared VHDs and VHD Sets Implement guest clusters using shared VHDX 15 - Secure Hyper-V workloads Define guarded fabric Define the Host Guardian Service Explore TPM-trusted attestation Define KPS Determine key features of shielded VMs Compare encryption-supported and shielded VMs in a guarded fabric Implement a shielded VM 16 - Run containers on Windows Server Define containers List the differences between containers and VMs Define Windows Server and Hyper-V containers and isolation modes Explore Docker Prepare a Windows Server 2019 host for container deployment Security, Storage, and Networking with Windows containers 17 - Orchestrate containers on Windows Server using Kubernetes Define orchestration Define Kubernetes Deploy Kubernetes resources Create a Kubernetes cluster on Windows Define Azure Arc Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc 18 - Plan and deploy Windows Server IaaS Virtual Machines Describe Azure compute Describe Virtual Machine storage Deploy Azure Virtual Machines Create a windows Virtual Machine using the portal Create a windows Virtual Machine using Azure CLI Deploy Azure Virtual Machines using templates Describe additional management optimization options 19 - Customize Windows Server IaaS Virtual Machine images Create a generalized image Create a new Virtual Machine from a managed image Create a managed image of a generalized virtual machine in Azure Create a Virtual Machine from a managed image Implement Azure Image Builder Create a windows Virtual Machine using Azure Image Builder template Create a Windows Virtual Machine with Azure Image Builder using PowerShell 20 - Automate the configuration of Windows Server IaaS Virtual Machines Describe Azure Automation Implement Azure Automation with DSC Remediate noncompliant servers Describe Custom Script Extensions Configure a Virtual Machine by using DSC 21 - Deploy and manage DHCP Use DHCP to simplify IP configuration Install and configure the DHCP role Configure DHCP options Configure DHCP scopes Select DHCP high availability options Implement DHCP Failover 22 - Implement Windows Server DNS Explore the DNS architecture Work with DNS zones and records Install and configure the DNS role Implement DNS forwarding 23 - Implement IP Address Management Define IP Address Management Deploy IP Address Management Administer IP Address Management Configure IP Address Management options Manage DNS zones with IP Address Management Manage DHCP servers with IP Address Management Use IP Address Management to manage IP addressing 24 - Implement remote access Examine the remote access options in Windows Server Select and set up VPNs Use NPS to create and enforce network access policies Plan and implement NPS Deploy a PKI for remote access Use WAP as a reverse web proxy 25 - Implement hybrid network infrastructure Describe Azure network topologies Implement Azure VPN options Create a route-based VPN gateway using the Azure portal Implement Azure ExpressRoute Configure Azure Virtual WAN Implement DNS in hybrid environments 26 - Implement DNS for Windows Server IaaS VMs Understand Azure DNS Implement Azure DNS Create an Azure DNS zone and record using the Azure portal Implement DNS with Azure IaaS virtual machines Implement split-horizon DNS in Azure Troubleshoot DNS 27 - Implement Windows Server IaaS VM IP addressing and routing Implement a virtual network Implement IaaS VM IP addressing Assign and manage IP addresses Configure a private IP address for a virtual machine using the Azure portal Create a virtual machine with a static public IP address using the Azure portal Implement IaaS virtual machine IP routing Implement IPv6 for Windows Server IaaS virtual machines 28 - Manage Windows Server file servers Define the Windows Server file system List the benefits and uses of File Server Resource Manager Define SMB and its security considerations Configure SMB protocol Define Volume Shadow Copy Service 29 - Implement Storage Spaces and Storage Spaces Direct Define the Storage Spaces architecture and its components List the functionalities, benefits, and use cases of Storage Spaces Implement Storage Spaces List the functionalities, components, benefits, and use cases of Storage Spaces Direct Implement Storage Spaces Direct 30 - Implement Windows Server Data Deduplication Define the architecture, components, and functionality of Data Deduplication Define the use cases and interoperability of Data Deduplication Implement Data Deduplication Manage and maintain Data Deduplication 31 - Implement Windows Server iSCSI List the functionalities, components, and use cases of iSCSI List the considerations for implementing iSCSI Implement iSCSI Configure high availability for iSCSI 32 - Implement Windows Server Storage Replica List the functionalities and components of Storage Replica Examine the prerequisites for implementing Storage Replica Implement Storage Replica by using Windows Admin Center Implement Storage Replica by using Windows PowerShell 33 - Implement a hybrid file server infrastructure Describe Azure File services Configure Azure Files Configure connectivity to Azure Files Describe Azure File Sync Implement Azure File Sync Deploy Azure File Sync Deploy Azure File Sync 2 Manage cloud tiering Migrate from DFSR to Azure File Sync

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting. This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. Prerequisites An understanding of the following concepts as related to Windows Server technologies: High availability and disaster recovery Automation Monitoring Troubleshooting 1 - Secure Windows Server user accounts Configure user account rights Protect user accounts with the Protected Users group Describe Windows Defender Credential Guard Block NTLM authentication Locate problematic accounts 2 - Hardening Windows Server Describe Local Password Administrator Solution Configure Privileged Access Workstations Secure domain controllers Analyze security configuration with Security Compliance Toolkit Secure SMB traffic 3 - Windows Server update management Explore Windows Update Outline Windows Server Update Services server deployment options Define Windows Server Update Services update management process Describe the process of Update Management 4 - Secure Windows Server DNS Implement split-horizon DNS Create DNS policies Implement DNS policies Secure Windows Server DNS Implement DNSSEC 5 - Implement Windows Server IaaS VM network security Implement network security groups and Windows IaaS VMs Implement adaptive network hardening Implement Azure Firewall and Windows IaaS VMs Implement Windows firewall with Windows Server IaaS VMs Choose the appropriate filtering solution Deploy and configure Azure firewall using the Azure portal Capture network traffic with network watcher Log network traffic to and from a VM using the Azure portal 6 - Audit the security of Windows Server IaaS Virtual Machines Describe Azure Security Center Enable Azure Security Center in hybrid environments Implement and assess security policies Protect your resources with Azure Security Center Implement Azure Sentinel 7 - Manage Azure updates Describe update management Enable update management Deploy updates View update assessments Manage updates for your Azure Virtual Machines 8 - Create and implement application allowlists with adaptive application control Describe adaptive application control Implement adaptive application control policies 9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines Describe Azure Disk Encryption and server-side encryption Configure Key Vault for Azure Disk Encryption Encrypt Azure IaaS Virtual Machine hard disks Back up and recover data from encrypted disks Create and encrypt a Windows Virtual Machine 10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs Implement Change Tracking and Inventory Manage Change Tracking and Inventory Manage tracked files Implement File Integrity Monitoring Select and monitor entities Use File Integrity Monitoring 11 - Introduction to Cluster Shared Volumes Determine the functionality of Cluster Shared Volumes Explore the architecture and components of Cluster Shared Volumes Implement Cluster Shared Volumes 12 - Implement Windows Server failover clustering Define Windows Server failover clustering Plan Windows Server failover clustering Implement Windows Server failover clustering Manage Windows Server failover clustering Implement stretch clusters Define cluster sets 13 - Implement high availability of Windows Server VMs Select high-availability options for Hyper-V Consider network load balancing for Hyper-V VMs Implement Hyper-V VM live migration Implement Hyper-V VMs storage migration 14 - Implement Windows Server File Server high availability Explore the Windows Server File Server high-availability options Define Cluster Shared Volumes Implement Scale-Out File Server Implement Storage Replica 15 - Implement scale and high availability with Windows Server VM Describe virtual machine scale sets Implement scaling Implement load-balancing VMs Create a virtual machine scale set in the Azure portal Describe Azure Site Recovery Implement Azure Site Recovery 16 - Implement Hyper-V Replica Define Hyper-V Replica Plan for Hyper-V Replica Configure and implement Hyper-V Replica Define extended replication Define Azure Site Recovery Implement Site Recovery from on-premises site to Azure Implement Site Recovery from on-premises site to on-premises site 17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery Azure Site Recovery overview Workloads supported for protection with Azure Site Recovery Run a disaster recovery drill Failover and failback 18 - Implement hybrid backup and recovery with Windows Server IaaS Describe Azure Backup Implement recovery vaults Implement Azure Backup policies Recover Windows IaaS Virtual Machines Perform file and folder recovery Perform backup and restore of on-premises workloads Manage Azure Virtual Machine backups with Azure Backup service 19 - Protect your Azure infrastructure with Azure Site Recovery What is Azure Site Recovery Prepare for disaster recovery with Azure Site Recovery Run a disaster recovery drill Failover and failback using Azure Site Recovery 20 - Protect your virtual machines by using Azure Backup Azure Backup features and scenarios Back up an Azure virtual machine by using Azure Backup Restore virtual machine data 21 - Active Directory Domain Services migration Examine upgrade vs. migration Upgrade a previous version of Active Directory Domain Services to Windows Server 2022 Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version Explore the Active Directory Migration Tool 22 - Migrate file server workloads using Storage Migration Service Storage Migration Service overview and usage scenarios Storage migration requirements Migrate a server with Storage migration Evaluate storage migration considerations 23 - Migrate Windows Server roles Describe the Windows Server Migration Tools Install the Migration Tools Migrate roles using the Migration Tools 24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines Plan your migration Describe Azure Migrate Perform server assessment Assess physical servers with Azure Migrate Migrate Windows Server workloads by using Azure Migrate 25 - Upgrade and migrate Windows Server IaaS virtual machines Describe Azure Migrate Migrate Windows Server workloads by using Azure Migrate Describe storage migration Migrate file servers by using Storage Migration Service 26 - Containerize and migrate ASP.NET applications to Azure App Service Azure Migrate App Containerization overview 27 - Monitor Windows Server performance Use Performance Monitor to identify performance problems Use Resource Monitor to review current resource usage Review reliability with Reliability Monitor Implement a performance monitoring methodology Use Data Collector Sets to analyze server performance Monitor network infrastructure services Monitor virtual machines running Windows Server Monitor performance with Windows Admin Center Use System Insights to help predict future capacity issues Optimize the performance of Windows Server 28 - Manage and monitor Windows Server event logs Describe Windows Server event logs Use Windows Admin Center to review logs Use Server Manager to review logs Use custom views Implement event log subscriptions 29 - Implement Windows Server auditing and diagnostics Describe basic auditing categories Describe advanced categories Log user access Enable setup and boot event collection 30 - Troubleshoot Active Directory Recover objects from the AD recycle bin Recover the AD DS database Recover SYSVOL Troubleshoot AD DS replication Troubleshoot hybrid authentication issues 31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances Enable Azure Monitor for Virtual Machines Monitor an Azure Virtual Machine with Azure Monitor Enable Azure Monitor in hybrid scenarios Collect data from a Windows computer in a hybrid environment Integrate Azure Monitor with Microsoft Operations Manager 32 - Monitor your Azure virtual machines with Azure Monitor Monitoring for Azure VMs Monitor VM host data Use Metrics Explorer to view detailed host metrics Collect client performance counters by using VM insights Collect VM client event logs 33 - Troubleshoot on-premises and hybrid networking Diagnose DHCP proble

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

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