Duration 3 Days 18 CPD hours This course is intended for This course is designed for the following roles: Network engineers Network security engineers Network architects Sales/presales engineers Overview After taking this course, you should be able to: Describe Cisco SD-WAN security functions and deployment options Understand how to deploy on-premises threat prevention Describe content filtering options Implement secure Direct Internet Access (DIA) Explain and implement service chaining Explore Secure Access Service Edge (SASE) and identify use cases Describe Cisco Umbrella Secure Internet Gateway (SIG) and deployment options Implement Cisco Umbrella SIG and Domain Name System (DNS) policies Explore and implement Cloud Access Security Broker (CASB) and identify use cases (including Microsoft 365) Describe how to use Cisco ThousandEyes to monitor cloud services Configure Cisco ThousandEyes to monitor Microsoft 365 applications Examine how to protect and optimize access to the Software as a Service (SaaS) application with Cisco SD-WAN Cloud OnRamp Describe and deploy Cloud OnRamp for multi-cloud, including interconnect and colocation use cases Examine Cisco SD-WAN monitoring capabilities and features with vManage and vAnalytics The Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) v1.0 course is an advanced training course focused on Cisco SD-WAN security and cloud services. Through a series of labs and lectures you will learn about on-box security services, including application-aware enterprise firewall, intrusion prevention, URL filtering, malware protection, and Transport Layer Security (TLS) or Secure Socket Layer (SSL) decryption. You will also learn about cloud integration with multiple cloud service providers across multiple use cases. Additionally, the course labs will allow you to configure and deploy local security services and cloud security services with the Cisco Umbrella Secure Internet Gateway (SIG), as well as integrate the Cisco SD-WAN fabric with a cloud service provider using the Cisco vManage automated workflows. The course lab environment is built using Cisco Catalyst 8000v IOS XE routers and Cisco SD-WAN 20.7 code, and it includes the integration of Cisco FirePOWER Threat Defense for network security and Cisco ThousandEyes for network monitoring. The course will allow you to earn 24 Continuing Education (CE) credits toward recertification. Course Outline Introducing Cisco SD-WAN Security Deploying On-Premises Threat Prevention Examining Content Filtering Exploring Cisco SD-WAN Dedicated Security Options Examining Cisco SASE Exploring Cisco Umbrella SIG Securing Cloud Applications with Cisco Umbrella SIG Exploring Cisco SD-Wan ThousandEyes Optimizing SaaS Applications Connecting Cisco SD-WAN to Public Cloud Examining Cloud Interconnect Solutions Exploring Cisco Cloud OnRamp for Colocation Monitoring Cisco SD-WAN Cloud and Security Solutions Additional course details: Nexus Humans Cisco SD-WAN Security and Cloud Onboarding v1.0 (SDWSCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco SD-WAN Security and Cloud Onboarding v1.0 (SDWSCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX
The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MR/MS/MV devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MX Firewalls Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MX Firewalls. Students will also learn how to configure the Meraki Dashboard Students will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki MX Security Appliances Overview Meraki SD-WAN Overview Meraki MR Wireless Access Points Overview Cisco Meraki Systems Manager Overview Cisco Meraki MV Vision Security Cameras Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki MX Security Benefits of a Cloud Managed Security Solution Threat Management Solution Advanced Security Licenses Reliable, Cost Effective Connectivity with Meraki SD-WAN Site-to-Site VPN (Auto VPN) High Availability and Path Redundancy Application-Aware Intelligent Path Control Traffic Monitoring and Analytics Integrating Active Directory Cisco Meraki MX Models and Features Configuring the Local Status Page Adding Appliance to Network Device Configuration Configuring the Warm Spare Feature Device Tags & Notes Configuring Addressing & VLANs DHCP Server Configuration and Options Meraki Firewall Configuration Meraki Site-to-Site VPN One Arm VPN Concentrator Configuration Meraki Client VPN Meraki Active Directory Integration Meraki Access Control Meraki Splash Page Configuration Configuring Access Policies Teleworker VPN/L3 Roaming
This live virtual presentation gives you a comprehensive opportunity to learn about Autism and associated conditions like you will have never experienced before. Providing you the knowledge from a unique perspective, this course will assist you to support neurodiverse loved ones, and individuals.
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, Monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MS devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MS Switches Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MS Switches. Students will also learn how to configure the Meraki Dashboard. Student will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki Switching MS Switch Platforms and Features MS Feature: Multi-gigabit Ethernet Cisco Meraki MS Access Switches Cisco Meraki MS Aggregation Switches Using Tags to search, monitor and configure Meraki Switches Meraki Switch Configuration Port Configuration Meraki Switch Monitoring Troubleshooting Tools Managing Firmware Upgrades
Duration 2 Days 12 CPD hours This course is intended for This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment. Overview Understand how to use Check Point resources for support. Understand how to perform packet captures using tcmdump and FW Monitor command tools. Understand the basic process of kernel debugging, and how debug commands are structured. Recognize how to use various Linux commands for troubleshooting system issues. Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them. Understand how to troubleshoot SmartConsole login and authentication issues. Understand how to prevent and resolve licensing and contract issues. Understand how to troubleshoot issues that may occur during policy installation. Understand communication issues that may occur when collecting logs and how to resolve them. Recall various tools to use when analyzing issues with logs. Understand how to restore interrupted communications during heavy logging. Understand how NAT works and how to troubleshoot issues. Understand Client Side and Server Side NAT. Understand how the Access Control Policy functions and how the access control applications work together. Understand how to troubleshoot issues that may occur with Application Control and URL Filtering. Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process. Understand how to troubleshoot Content Awareness issues. Recognize how to troubleshoot VPN-related issues. Understand how to monitor cluster status and work with critical devices. Recognize how to troubleshoot State Synchronization. Understand how to troubleshoot communication issues between Identity Sources and Security Gateways. Understand how to troubleshoot and debug issues with internal Identity Awareness processes. The goal of this course is to provide an understanding of the concepts and skills necessary to troubleshoot issues which may occur when managing the Check Point Security Management architecture and Security Gateways. Course Outline An Introduction to Troubleshooting SmartConsole and Policy Management Troubleshooting Monitoring Logging Activity Troubleshooting Issues with NAT Understanding the Unified Access Control Policy Basic VPN Troubleshooting Monitoring ClusterXL Connections Understanding Identity Awareness Additional course details: Nexus Humans CCTA Check Point Troubleshooting Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCTA Check Point Troubleshooting Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Security engineer Network engineer Network designer Network administrator Systems engineer Consulting systems engineer Technical solutions architect Network manager Cisco integrators and partners Overview After taking this course, you should be able to: Describe information security concepts and strategies within the network Describe common TCP/IP, network application, and endpoint attacks Describe how various network security technologies work together to guard against attacks Implement access control on Cisco ASA appliance and Cisco Firepower Next-Generation Firewall Describe and implement basic email content security features and functions provided by Cisco Email Security Appliance Describe and implement web content security features and functions provided by Cisco Web Security Appliance Describe Cisco Umbrella security capabilities, deployment models, policy management, and Investigate console Introduce VPNs and describe cryptography solutions and algorithms Describe Cisco secure site-to-site connectivity solutions and explain how to deploy Cisco Internetwork Operating System (Cisco IOS) Virtual Tunnel Interface (VTI)-based point-to-point IPsec VPNs, and point-to-point IPsec VPN on the Cisco ASA and Cisco Firepower Next-Generation Firewall (NGFW) Describe and deploy Cisco secure remote access connectivity solutions and describe how to configure 802.1X and Extensible Authentication Protocol (EAP) authentication Provide basic understanding of endpoint security and describe Advanced Malware Protection (AMP) for Endpoints architecture and basic features Examine various defenses on Cisco devices that protect the control and management plane Configure and verify Cisco IOS software Layer 2 and Layer 3 data plane controls Describe Cisco Stealthwatch Enterprise and Stealthwatch Cloud solutions Describe basics of cloud computing and common cloud attacks and how to secure cloud environment The Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 course helps you prepare for the Cisco© CCNP© Security and CCIE© Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower© Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch© Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, helps prepare you to take the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the new CCNP Security, CCIE Security, and the Cisco Certified Specialist - Security Core certifications. Describing Information Security Concepts* Information Security Overview Assets, Vulnerabilities, and Countermeasures Managing Risk Vulnerability Assessment Understanding Common Vulnerability Scoring System (CVSS) Describing Common TCP/IP Attacks* Legacy TCP/IP Vulnerabilities IP Vulnerabilities Internet Control Message Protocol (ICMP) Vulnerabilities TCP Vulnerabilities User Datagram Protocol (UDP) Vulnerabilities Attack Surface and Attack Vectors Reconnaissance Attacks Access Attacks Man-in-the-Middle Attacks Denial of Service and Distributed Denial of Service Attacks Reflection and Amplification Attacks Spoofing Attacks Dynamic Host Configuration Protocol (DHCP) Attacks Describing Common Network Application Attacks* Password Attacks Domain Name System (DNS)-Based Attacks DNS Tunneling Web-Based Attacks HTTP 302 Cushioning Command Injections SQL Injections Cross-Site Scripting and Request Forgery Email-Based Attacks Describing Common Endpoint Attacks* Buffer Overflow Malware Reconnaissance Attack Gaining Access and Control Gaining Access via Social Engineering Gaining Access via Web-Based Attacks Exploit Kits and Rootkits Privilege Escalation Post-Exploitation Phase Angler Exploit Kit Describing Network Security Technologies Defense-in-Depth Strategy Defending Across the Attack Continuum Network Segmentation and Virtualization Overview Stateful Firewall Overview Security Intelligence Overview Threat Information Standardization Network-Based Malware Protection Overview Intrusion Prevention System (IPS) Overview Next Generation Firewall Overview Email Content Security Overview Web Content Security Overview Threat Analytic Systems Overview DNS Security Overview Authentication, Authorization, and Accounting Overview Identity and Access Management Overview Virtual Private Network Technology Overview Network Security Device Form Factors Overview Deploying Cisco ASA Firewall Cisco ASA Deployment Types Cisco ASA Interface Security Levels Cisco ASA Objects and Object Groups Network Address Translation Cisco ASA Interface Access Control Lists (ACLs) Cisco ASA Global ACLs Cisco ASA Advanced Access Policies Cisco ASA High Availability Overview Deploying Cisco Firepower Next-Generation Firewall Cisco Firepower NGFW Deployments Cisco Firepower NGFW Packet Processing and Policies Cisco Firepower NGFW Objects Cisco Firepower NGFW Network Address Translation (NAT) Cisco Firepower NGFW Prefilter Policies Cisco Firepower NGFW Access Control Policies Cisco Firepower NGFW Security Intelligence Cisco Firepower NGFW Discovery Policies Cisco Firepower NGFW IPS Policies Cisco Firepower NGFW Malware and File Policies Deploying Email Content Security Cisco Email Content Security Overview Simple Mail Transfer Protocol (SMTP) Overview Email Pipeline Overview Public and Private Listeners Host Access Table Overview Recipient Access Table Overview Mail Policies Overview Protection Against Spam and Graymail Anti-virus and Anti-malware Protection Outbreak Filters Content Filters Data Loss Prevention Email Encryption Deploying Web Content Security Cisco Web Security Appliance (WSA) Overview Deployment Options Network Users Authentication Secure HTTP (HTTPS) Traffic Decryption Access Policies and Identification Profiles Acceptable Use Controls Settings Anti-Malware Protection Deploying Cisco Umbrella* Cisco Umbrella Architecture Deploying Cisco Umbrella Cisco Umbrella Roaming Client Managing Cisco Umbrella Cisco Umbrella Investigate Overview and Concepts Explaining VPN Technologies and Cryptography VPN Definition VPN Types Secure Communication and Cryptographic Services Keys in Cryptography Public Key Infrastructure Introducing Cisco Secure Site-to-Site VPN Solutions Site-to-Site VPN Topologies IPsec VPN Overview IPsec Static Crypto Maps IPsec Static Virtual Tunnel Interface Dynamic Multipoint VPN Cisco IOS FlexVPN Deploying Cisco IOS VTI-Based Point-to-Point IPsec VPNs Cisco IOS VTIs Static VTI Point-to-Point IPsec Internet Key Exchange (IKE) v2 VPN Configuration Deploying Point-to-Point IPsec VPNs on the Cisco ASA and Cisco Firepower NGFW Point-to-Point VPNs on the Cisco ASA and Cisco Firepower NGFW Cisco ASA Point-to-Point VPN Configuration Cisco Firepower NGFW Point-to-Point VPN Configuration Introducing Cisco Secure Remote Access VPN Solutions Remote Access VPN Components Remote Access VPN Technologies Secure Sockets Layer (SSL) Overview Deploying Remote Access SSL VPNs on the Cisco ASA and Cisco Firepower NGFW Remote Access Configuration Concepts Connection Profiles Group Policies Cisco ASA Remote Access VPN Configuration Cisco Firepower NGFW Remote Access VPN Configuration Explaining Cisco Secure Network Access Solutions Cisco Secure Network Access Cisco Secure Network Access Components AAA Role in Cisco Secure Network Access Solution Cisco Identity Services Engine Cisco TrustSec Describing 802.1X Authentication 802.1X and Extensible Authentication Protocol (EAP) EAP Methods Role of Remote Authentication Dial-in User Service (RADIUS) in 802.1X Communications RADIUS Change of Authorization Configuring 802.1X Authentication Cisco Catalyst© Switch 802.1X Configuration Cisco Wireless LAN Controller (WLC) 802.1X Configuration Cisco Identity Services Engine (ISE) 802.1X Configuration Supplicant 802.1x Configuration Cisco Central Web Authentication Describing Endpoint Security Technologies* Host-Based Personal Firewall Host-Based Anti-Virus Host-Based Intrusion Prevention System Application Whitelists and Blacklists Host-Based Malware Protection Sandboxing Overview File Integrity Checking Deploying Cisco Advanced Malware Protection (AMP) for Endpoints* Cisco AMP for Endpoints Architecture Cisco AMP for Endpoints Engines Retrospective Security with Cisco AMP Cisco AMP Device and File Trajectory Managing Cisco AMP for Endpoints Introducing Network Infrastructure Protection* Identifying Network Device Planes Control Plane Security Controls Management Plane Security Controls Network Telemetry Layer 2 Data Plane Security Controls Layer 3 Data Plane Security Controls Deploying Control Plane Security Controls* Infrastructure ACLs Control Plane Policing Control Plane Protection Routing Protocol Security Deploying Layer 2 Data Plane Security Controls* Overview of Layer 2 Data Plane Security Controls Virtual LAN (VLAN)-Based Attacks Mitigation Sp
Duration 4 Days 24 CPD hours This course is intended for The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel. Overview After successfully completing this course, you should be able to: Reduce the time it takes to identify and isolate the root cause of an issue impacting your network. Gain familiarity with Junos products as they pertain to troubleshooting. Become familiar with online resources valuable to Junos troubleshooting. Gain familiarity with Junos tools used in troubleshooting. Identify and isolate hardware issues. Troubleshoot problems with the control plane. Troubleshoot problems with interfaces and other data plane components. Describe the staging and acceptance methodology. Troubleshoot routing protocols. Describe how to monitor your network with SNMP, RMON, Junos Traffic Vision (formerly known as JFlow), and port mirroring. Become familiar with JTAC procedures. This instructor-led four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Chapter 1: Course Introduction Course Introduction Chapter 2: Troubleshooting as a Process Before You Begin The Troubleshooting Process Challenging Network Issues The Troubleshooting Process Lab Chapter 3: Junos Product Families The Junos OS Control Plane and Data Plane Field-Replaceable Units Junos Product Families Lab: Identifying Hardware Components Chapter 4: Troubleshooting Toolkit Troubleshooting Tools Best Practices Lab: Using Monitoring Tools and Establishing a Baseline Chapter 5: Hardware and Environmental Conditions Hardware Troubleshooting Overview Memory and Storage Boot Monitoring Hardware-Related System Logs Chassis and Environmental Monitoring Lab: Monitoring Hardware and Environmental Conditions Chapter 6: Control Plane Control Plane Review System and User Processes Monitoring Routing Tables and Protocols Monitoring Bridging Monitoring the Address Resolution Protocol Lab: Control Plane Monitoring and Troubleshooting Chapter 7: Control Plane Protection Protection Overview DDOS Protection Loopback Filter Lab: Control Plane Monitoring and Troubleshooting Chapter 8: Data Plane ? Interfaces Interface Properties General Interface Troubleshooting Ethernet Interface Troubleshooting Lab: Monitoring and Troubleshooting Ethernet Interfaces Chapter 9: Data Plane ? Other Components Definition of a Data Plane Problem Data Plane Components Data Plane Forwarding Load-Balancing Behavior Firewall Filters and Policers Data Plane Troubleshooting Case Study Lab: Isolate and Troubleshoot PFE Issues Chapter 10: Staging and Acceptance Testing Initial Inspection and Power-on General System Checks Interface Testing Chapter 11: Troubleshooting Routing Protocols Troubleshooting OSPF Troubleshooting BGP Troubleshooting Routing Loops and Route Oscillation Lab: Troubleshooting Routing Protocols Chapter 12: High Availability High Availability Overview Graceful Routing Engine Switchover Graceful Restart Nonstop Active Routing and Bridging Unified In-Service Software Upgrade Chapter 13: Network Monitoring SNMP RMON Telemetry Flow Monitoring Lab: Monitoring the Network Chapter 14: vMX Troubleshooting vMX Overview Troubleshooting Lab: Monitoring vMX Chapter 15: JTAC Procedures Opening a Support Case Customer Support Tools The Content of a PR Transferring Files to JTAC Chapter 16: Automated Support and Prevention Overview Service Now Service Insight Lab: Automated Support and Prevention Additional course details: Nexus Humans JTNOC - Junos Troubleshooting in the NOC training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JTNOC - Junos Troubleshooting in the NOC course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.