Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
4 days
All levels
Duration
4 Days
24 CPD hours
This course is intended for
The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel.
Overview
After successfully completing this course, you should be able to:
Reduce the time it takes to identify and isolate the root cause of an issue impacting your network.
Gain familiarity with Junos products as they pertain to troubleshooting.
Become familiar with online resources valuable to Junos troubleshooting.
Gain familiarity with Junos tools used in troubleshooting.
Identify and isolate hardware issues.
Troubleshoot problems with the control plane.
Troubleshoot problems with interfaces and other data plane components.
Describe the staging and acceptance methodology.
Troubleshoot routing protocols.
Describe how to monitor your network with SNMP, RMON, Junos Traffic Vision (formerly known as JFlow), and port mirroring.
Become familiar with JTAC procedures.
This instructor-led four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment.
Chapter 1: Course Introduction
Course Introduction
Chapter 2: Troubleshooting as a Process
Before You Begin
The Troubleshooting Process
Challenging Network Issues
The Troubleshooting Process Lab
Chapter 3: Junos Product Families
The Junos OS
Control Plane and Data Plane
Field-Replaceable Units
Junos Product Families
Lab: Identifying Hardware Components
Chapter 4: Troubleshooting Toolkit
Troubleshooting Tools
Best Practices
Lab: Using Monitoring Tools and Establishing a Baseline
Chapter 5: Hardware and Environmental Conditions
Hardware Troubleshooting Overview
Memory and Storage
Boot Monitoring
Hardware-Related System Logs
Chassis and Environmental Monitoring
Lab: Monitoring Hardware and Environmental Conditions
Chapter 6: Control Plane
Control Plane Review
System and User Processes
Monitoring Routing Tables and Protocols
Monitoring Bridging
Monitoring the Address Resolution Protocol
Lab: Control Plane Monitoring and Troubleshooting
Chapter 7: Control Plane Protection
Protection Overview
DDOS Protection
Loopback Filter
Lab: Control Plane Monitoring and Troubleshooting
Chapter 8: Data Plane ? Interfaces
Interface Properties
General Interface Troubleshooting
Ethernet Interface Troubleshooting
Lab: Monitoring and Troubleshooting Ethernet Interfaces
Chapter 9: Data Plane ? Other Components
Definition of a Data Plane Problem
Data Plane Components
Data Plane Forwarding
Load-Balancing Behavior
Firewall Filters and Policers
Data Plane Troubleshooting Case Study
Lab: Isolate and Troubleshoot PFE Issues
Chapter 10: Staging and Acceptance Testing
Initial Inspection and Power-on
General System Checks
Interface Testing
Chapter 11: Troubleshooting Routing Protocols
Troubleshooting OSPF
Troubleshooting BGP
Troubleshooting Routing Loops and Route Oscillation
Lab: Troubleshooting Routing Protocols
Chapter 12: High Availability
High Availability Overview
Graceful Routing Engine Switchover
Graceful Restart
Nonstop Active Routing and Bridging
Unified In-Service Software Upgrade
Chapter 13: Network Monitoring
SNMP
RMON
Telemetry
Flow Monitoring
Lab: Monitoring the Network
Chapter 14: vMX Troubleshooting
vMX Overview
Troubleshooting
Lab: Monitoring vMX
Chapter 15: JTAC Procedures
Opening a Support Case
Customer Support Tools
The Content of a PR
Transferring Files to JTAC
Chapter 16: Automated Support and Prevention
Overview
Service Now
Service Insight
Lab: Automated Support and Prevention
Additional course details:
Nexus Humans JTNOC - Junos Troubleshooting in the NOC training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the JTNOC - Junos Troubleshooting in the NOC course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in Ireland and the UK....