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Autism: Autism Course Online Discover the full potential of our Autism: Autism Course and take your skills to the next level. Enroll now and unlock a world of knowledge and opportunities! Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This Autism: Autism Course will teach you about the various signs of Autism: Autism Course and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this Autism: Autism Course will teach you how to assist others facing similar difficulties in improving their lives. Enrol in our Autism: Autism Course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Courses are included in this Autism: Autism Course Course 01: Level 3 Understanding Autism Course 02: Advanced Diploma in Childcare Course 03: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Autism: Autism Course Module 01: Autism in Context Module 02: Positive Behavioural Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism Course After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism Course After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Teacher Parents Students Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Special Note: Our Course is not a regulated Autism Course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding Autism (RQF) NCFE CACHE Level 2 Certificate in Understanding Autism TQUK Level 3 Certificate in Understanding Autism (RQF) Level 2 Certificate in Understanding Autism (RQF) Level 3 Certificate in Supporting Individuals with Learning Disabilities Level 3 Diploma in Supporting Teaching and Learning in Schools (Autism Pathway) Level 3 Award in Supporting Individuals with Dyslexia Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (Autism Pathway) Level 2 Certificate in Awareness of Mental Health Problems Level 2 Certificate in Understanding Children and Young People's Mental Health Level 3 Certificate in Understanding Mental Health Level 4 Diploma in Adult Care (Learning Disability Pathway) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Anti Social Behaviour (ASB) is a pervasive issue, deeply woven into the societal fabric. Anti Social Behaviour (ASB) refers to actions that cause harm or lack consideration for the well-being of others. Such behaviours can include vandalism, public intoxication, harassment, or any act that disrupts the peace and safety of a community. Anti Social Behaviour (ASB) is a growing problem in the UK, with a significant impact on individuals and communities. As a result, the demand for professionals who can understand and address it is rising. If you're interested in a career that is both challenging and rewarding, then consider taking our Anti Social Behaviour Course. Why would you choose the Anti Social Behaviour (ASB) course from Compliance Central: Lifetime access to Anti Social Behaviour (ASB) course materials Full tutor support is available from Monday to Friday with the Anti Social Behaviour (ASB) course Learn Anti Social Behaviour (ASB) skills at your own pace from the comfort of your home Gain a complete understanding of Anti Social Behaviour (ASB) course Accessible, informative Anti Social Behaviour (ASB) learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Anti Social Behaviour (ASB) Study Anti Social Behaviour (ASB) in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Anti Social Behaviour (ASB) Course Anti Social Behaviour (ASB) Curriculum Breakdown of the Anti Social Behaviour (ASB) Course Curriculum Breakdown of the Course: Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Anti social behaviour (ASB) Course Learning Outcomes: Define and classify different anti social behaviours. Understand the impact of family on anti social tendencies. Grasp the fundamentals of the Anti Social Behaviour Order. Recognize the correlation between anger and antisocial acts. Delve into the facets of antisocial personality. Identify and suggest strategies for prevention. Assess the societal implications of unchecked anti-social behaviour. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Anti Social Behaviour (ASB) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Anti Social Behaviour (ASB). It is also great for professionals who are already working in Anti Social Behaviour (ASB) and want to get promoted at work. Requirements To enrol in this Anti Social Behaviour (ASB) course, all you need is a basic understanding of the English Language and an internet connection. Career path The Anti Social Behaviour (ASB) course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Anti Social Behaviour (ASB). ASB Officer: £25,000 to £40,000 per year Community Safety Coordinator: £28,000 to £45,000 per year Youth Support Worker: £20,000 to £30,000 per year Neighbourhood Warden: £22,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The Accounting Skills Training Course is one of our best selling and most popular courses. This course is suitable for anyone aspiring to or already working in Accounting and is looking to improve their accounting skills. By taking this course you will gain the basic accounting skills, technical accounting skills to perform effectively in this field and get the key skills of advanced accounting.  The Accounting Skills Training Course is organised into 10 modules and includes everything you need to become successful in this profession with proper management accountant skills. To make this bookkeeping course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 4 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of: Online study supplies Mock tests Multiple-choice evaluation Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This Payroll Management course is ideal for professionals who work in a business or corporate setting, especially people who are assigned to manage accounts and payroll, who are interested in learning more about bookkeeping and payroll management. Grab the opportunity to sharpen your skill from this Accounting Skills Training Course. Enrol Now!

Overview: Aircraft Maintenance and Repair Training Program   Welcome to the future of aerospace excellence with our comprehensive 'Aircraft Maintenance and Repair Training' program. In a rapidly evolving aviation landscape, it's imperative to stay ahead, and our modular training system ensures that your team is not only equipped with the latest knowledge but also prepared to tackle the complexities of modern aircraft maintenance.   Module 1: Introduction to Aircraft Maintenance and Repair Begin your journey with a solid foundation. Understand the fundamental principles of aircraft maintenance, regulations, and safety protocols. Delve into the aviation ecosystem and get acquainted with the critical role maintenance plays in ensuring flight safety.   Module 2: Aircraft Inspection and Maintenance Procedures Master the art of meticulous aircraft inspections and learn the best practices for routine maintenance. From engine checks to structural examinations, this module ensures your team is adept at identifying and addressing issues before they escalate.   Module 3: Troubleshooting and Diagnosis of Aircraft Systems Equip your team with the skills to troubleshoot and diagnose complex aircraft systems. Explore real-world scenarios and learn problem-solving techniques that are crucial for maintaining aircraft reliability and minimizing downtime.   Module 4: Maintenance and Inspection of Aircraft Systems Building on Module 2, this segment delves deeper into the maintenance and inspection procedures for various aircraft systems. Develop a comprehensive understanding of how to maintain and inspect critical components, ensuring the highest levels of safety and efficiency.   Module 5: Troubleshooting and Diagnosis of Aircraft Systems (Advanced) Elevate your troubleshooting skills to the next level. This advanced module focuses on intricate systems, advanced diagnostics, and emerging technologies. Your team will be prepared to handle the most sophisticated aircraft configurations with confidence.   Module 6: Electrical and Avionics Systems Maintenance Stay current with the cutting-edge technologies powering modern aircraft. This module covers electrical systems, avionics maintenance, and electronic troubleshooting. Your team will gain the expertise needed to handle the complexities of today's sophisticated airborne technologies.   Key Features of our Aircraft Maintenance and Repair Training: Practical Application: Hands-on exercises and simulated scenarios ensure practical understanding and skill development. Industry-Experienced Instructors: Learn from industry professionals with extensive experience in aircraft maintenance and repair. Customizable Training Paths: Tailor the program to meet the specific needs of your organization and the skill levels of your team. Certification: Upon completion, receive industry-recognized certifications, validating your team's expertise.   Invest in the future of your aviation team. Elevate their skills, boost efficiency, and ensure the safety of your flights with our Aircraft Maintenance and Repair Training. Contact us today to discuss how we can tailor this program to meet the unique needs of your organization. Elevate your aviation maintenance capabilities with us!   Course Curriculum Module 1_ Introduction to Aircraft Maintenance and Repair Introduction to Aircraft Maintenance and Repair 00:00 Module 2_ Aircraft Inspection and Maintenance Procedures Aircraft Inspection and Maintenance Procedures 00:00 Module 3_ Troubleshooting and Diagnosis of Aircraft Systems Troubleshooting and Diagnosis of Aircraft Systems 00:00 Module 4_ Maintenance and Inspection of Aircraft Systems Maintenance and Inspection of Aircraft Systems 00:00 Module 5_ Troubleshooting and Diagnosis of Aircraft Systems Troubleshooting and Diagnosis of Aircraft Systems 00:00 Module 6_ Electrical and Avionics Systems Maintenance Electrical and Avionics Systems Maintenance 00:00

🔧 Elevate Your Skills: Maintenance Technician Training Course! 🛠️ Ready to become a proficient maintenance technician and excel in the world of machinery and equipment maintenance? Enroll in our Maintenance Technician Training Course - a comprehensive program designed to equip you with the skills and knowledge needed to thrive in the dynamic field of maintenance. Join us on a transformative journey where hands-on expertise meets cutting-edge technology. 🌟 Module 1: Introduction to Maintenance Technician Role Kickstart your training with Module 1, providing a comprehensive introduction to the vital role of a maintenance technician. Explore the responsibilities, expectations, and the integral part you play in ensuring the seamless operation of machinery and equipment. Lay the groundwork for a successful career in maintenance. Module 2: Basic Electrical Concepts Enter the world of electrons with Module 2, dedicated to basic electrical concepts. Develop a solid understanding of electrical principles, circuits, and components. Learn to interpret schematics, troubleshoot electrical issues, and ensure the safe operation of electrical systems within industrial settings. 🔩 Module 3: Basic Mechanical Concepts Dive into the heart of machinery with Module 3, focusing on basic mechanical concepts. Explore the principles of mechanics, understand machinery components, and learn how to maintain and troubleshoot mechanical systems. Gain hands-on experience in keeping equipment running smoothly. 💨 Module 4: Pneumatics and Hydraulics Master the art of fluid power with Module 4, dedicated to pneumatics and hydraulics. Explore the principles of compressed air and hydraulic systems, learning how to maintain, troubleshoot, and repair these critical components. Understand the applications of fluid power in various industrial settings. 🕹️ Module 5: Introduction to Programmable Logic Control (PLC) Enter the digital realm with Module 5, focusing on the introduction to Programmable Logic Control (PLC). Learn the fundamentals of PLC programming, understand ladder logic, and explore how PLCs automate and control machinery. Gain a competitive edge by mastering this essential technology in industrial maintenance. 🌟 Why Choose Our Maintenance Technician Training Course? Industry-Experienced Instructors: Learn from seasoned maintenance professionals with hands-on experience in industrial settings. Hands-On Training: Engage in practical exercises, simulations, and real-world scenarios to apply your knowledge. Cutting-Edge Technology: Familiarize yourself with the latest tools, equipment, and technologies used in the field of maintenance. Career-Ready Skills: Graduate with skills that align with the demands of the evolving industrial maintenance landscape. Don't miss the chance to become a maintenance expert! Enroll now in the Maintenance Technician Training Course and position yourself for success in a field where your technical expertise and problem-solving skills will shine. Your journey into the world of maintenance excellence begins here! 🔧✨🎓 Course Curriculum Module 1_ Introduction to Maintenance Technician Role. Introduction to Maintenance Technician Role. 00:00 Module 2_ Basic Electrical Concepts. Basic Electrical Concepts. 00:00 Module 3_ Basic Mechanical Concepts. Basic Mechanical Concepts. 00:00 Module 4_ Pneumatics and Hydraulics. Pneumatics and Hydraulics. 00:00 Module 5_ Introduction to Programmable Logic Control Introduction to Programmable Logic Control 00:00

24 Hour Flash Deal **25-in-1 Administrative Coordinator / Specialist Diploma Mega Bundle** Administrative Coordinator / Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Administrative Coordinator / Specialist Diploma package online with Studyhub through our online learning platform. The Administrative Coordinator / Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Administrative Coordinator / Specialist Diploma course provides complete 360-degree training on Administrative Coordinator / Specialist Diploma. You'll get not one, not two, not three, but twenty-five Administrative Coordinator / Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Administrative Coordinator / Specialist Diploma courses are yours for as long as you want them once you enrol in this course This Administrative Coordinator / Specialist Diploma Bundle consists the following career oriented courses: Course 01: Administrative Management Course 02: Executive PA Certification: Mastering Administrative Excellence Course 03: Delegation Skills Training Course 04: Negotiation Skills Course 05: Minute Taking Executive Training Course 06: Managing Online Meetings Course 07: Secretarial Excellence in Legal Environments Course 08: Electronic Document Management: Efficient Data Handling Course 09: Interpersonal Skills for Professional Development: Building Effective Relationships Course 10: Team Management Course 11: Workplace Stress Management Course 12: Time Management Course 13: Courageous Communication Strategies for Lead Course 14: Dealing With Difficult People - Diploma Course 15: Public Speaking: Presentations like a Boss Course 16: Corporate Risk And Crisis Management Course 17: Conflict Resolution Course 18: Motivational Mentorship: Inspiring Personal and Professional Growth Course 19: Performance Management Course 20: Corporate Relationship Goals for Success Course 21: Report Writing Course 22: Excel Essentials for Office Administrators Course 23: Workplace Confidentiality Course 24: Business Networking Skills Course 25: Decision Making and Critical Thinking Online Course The Administrative Coordinator / Specialist Diploma course has been prepared by focusing largely on Administrative Coordinator / Specialist Diploma career readiness. It has been designed by our Administrative Coordinator / Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Administrative Coordinator / Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Administrative Coordinator / Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Administrative Coordinator / Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Administrative Coordinator / Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Administrative Coordinator / Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Administrative Coordinator / Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Administrative Coordinator / Specialist Diploma lessons One to one assistance from Administrative Coordinator / Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Administrative Coordinator / Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Administrative Coordinator / Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Administrative Coordinator / Specialist Diploma certificate and transcript on the next working day Easily learn the Administrative Coordinator / Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Administrative Coordinator / Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Administrative Coordinator / Specialist Diploma Requirements To participate in this Administrative Coordinator / Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Administrative Coordinator / Specialist Diploma Career path You will be able to kickstart your Administrative Coordinator / Specialist Diploma career because this course includes various courses as a bonus. This Administrative Coordinator / Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Administrative Coordinator / Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Are you looking to enhance your Ambulance and Emergency Care skills? If yes, then you have come to the right place. Our comprehensive course on Ambulance and Emergency Care will assist you in producing the best possible outcome by mastering the Ambulance and Emergency Care skills. The Ambulance and Emergency Care course is for those who want to be successful. In the Ambulance and Emergency Care course, you will learn the essential knowledge needed to become well versed in Ambulance and Emergency Care. Our Ambulance and Emergency Care course starts with the basics of Ambulance and Emergency Care and gradually progresses towards advanced topics. Therefore, each lesson of this Ambulance and Emergency Care course is intuitive and easy to understand. Why would you choose the Ambulance and Emergency Care course from Compliance Central: Lifetime access to Ambulance and Emergency Care course materials Full tutor support is available from Monday to Friday with the Ambulance and Emergency Care course Learn Ambulance and Emergency Care skills at your own pace from the comfort of your home Gain a complete understanding of Ambulance and Emergency Care course Accessible, informative Ambulance and Emergency Care learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Ambulance and Emergency Care bundle Study Ambulance and Emergency Care in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Ambulance and Emergency Care Course Improve your chance of gaining in demand skills and better earning potential by completing the Ambulance and Emergency Care Curriculum Breakdown of the Ambulance and Emergency Care Course Module 01: Basic First-Aid Techniques Module 02: Paediatric First Aid Module 03: Secondary Illness: Breathing Problems Module 04: Secondary Illnesses and Injuries Module 05: Dealing With Fractures and Dislocations Module 06: Loss of Responsiveness and CPR Module 07: Basics of Ambulance Care Module 08: Fire Safety Module 09: Manual Handling Hazards and Injuries Module 10: Ambulance Maintenance CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Ambulance and Emergency Care course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Ambulance and Emergency Care. It is also great for professionals who are already working in Ambulance and Emergency Care and want to get promoted at work. Requirements To enrol in this Ambulance and Emergency Care course, all you need is a basic understanding of the English Language and an internet connection. Career path The Ambulance and Emergency Care course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Ambulance and Emergency Care. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Course Overview Maximise your chances of landing your dream career and get tips on how to make your CV stand out, with this best-selling course. The CV Writing and Job Searching Level 2 course is suitable for graduates, job seekers and anyone looking to take their career to the next level. It will teach you about the job researching process, sharing expert tips and tricks for crafting the perfect CV and cover letter, mastering job interviews, and more. This course will equip you with the confidence and knowledge to showcase your skills effectively and highlight your strengths and work experience. By the end of this course, you will have a solid understanding of CV and cover letter structures, interview best practices, and job research methods, to set yourself apart from the competition and impress prospective employers. This best selling CV Writing and Job Searching Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth CV Writing and Job Searching Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The CV Writing and Job Searching Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The CV Writing and Job Searching Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the CV Writing and Job Searching Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the CV Writing and Job Searching Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the CV Writing and Job Searching Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.