Level 2 Certificate in Understanding Domestic Abuse Course Do you want domestic abuse to end? You will get a comprehensive grasp of domestic violence, abuse, and the obstacles and particular difficulties that some victims of abuse have by completing this Level 2 Certificate in Understanding Domestic Abuse Course. This Level 2 Certificate in Understanding Domestic Abuse Course covers the long-term effects and the methods used by financial abusers to keep their victims under control. The Level 2 Certificate in Understanding Domestic Abuse Course also discusses the financial and societal effects that domestic violence may have on society. This Level 2 Certificate in Understanding Domestic Abuse Course will teach you about the different kinds of abuse that may happen to children. With the Level 2 Certificate in Understanding Domestic Abuse Course completion, you will know how to spot the warning signs, and how abuse affects children's physical and emotional health throughout time at different developmental stages. Enrol in the Level 2 Certificate in Understanding Domestic Abuse Course to learn about the psychological, emotional, and physical effects that victims of domestic abuse and violence endure. Learning Outcomes of Level 2 Certificate in Understanding Domestic Abuse Course After completing this Level 2 Certificate in Understanding Domestic Abuse Course, the learner will be able to: Understand what domestic violence & abuse is and who is at risk. The Level 2 Certificate in Understanding Domestic Abuse Course helps to understand the dynamics of domestic violence. Gain a solid understanding of the impact of domestic violence on victims through Level 2 Certificate in Understanding Domestic Abuse Course The Level 2 Certificate in Understanding Domestic Abuse Course teaches how to assess the risks of domestic violence and abuse of children. Know how to help children recover from domestic abuse, support the victim and report incidents throughout the Level 2 Certificate in Understanding Domestic Abuse Course. After completing the Level 2 Certificate in Understanding Domestic Abuse Course, you can work with victims of domestic abuse. Main Course: Domestic Violence and Abuse Awareness Diploma Course Free Courses are including with this Level 2 Certificate in Understanding Domestic Abuse Course Course 01: Family support worker Course 02: Child Protection and Risk Assessment Special Offers of this Level 2 Certificate in Understanding Domestic Abuse Course This Level 2 Certificate in Understanding Domestic Abuse Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Domestic Abuse Course Instant access to this Level 2 Certificate in Understanding Domestic Abuse Course Get FREE Tutor Support to this Level 2 Certificate in Understanding Domestic Abuse Course Level 2 Certificate in Understanding Domestic Abuse Course Online The goal of this domestic abuse course is to raise students' awareness. Additionally, the types of domestic abuse and their effects are covered in the Level 2 Certificate in Understanding Domestic Abuse course. In addition, the Domestic Abuse: Domestic Abuse Course describes the warning signs, potential dangers, and how to report crimes. Understanding domestic abuse policy and intervention will be made easier with the help of this Level 2 Certificate in Understanding Domestic Abuse course. Who is this course for? Level 2 Certificate in Understanding Domestic Abuse Course Online Anyone who works with or wants to work with vulnerable persons should get this Level 2 Certificate in Understanding Domestic Abuse Course. Special Note: Our Level 2 Certificate in Understanding Domestic Abuse Course is not a regulated course. If you prefer to get qualified, you can look at the following options: NCFE CACHE Level 2 Certificate in Understanding Domestic Abuse Requirements Level 2 Certificate in Understanding Domestic Abuse Course Online To enrol in this Domestic Abuse Course, students must fulfil the following requirements. To join in our Domestic Abuse Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Understanding Domestic Abuse Course, you must be vivacious and self driven. To complete our Level 2 Certificate in Understanding Domestic Abuse Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Certificate in Understanding Domestic Abuse Course Career path Level 2 Certificate in Understanding Domestic Abuse Course Online Taking this Level 2 Certificate in Understanding Domestic Abuse Cours can help you land a career in the UK as a psychologist, counsellor, lecturer, or in many other roles.
Office Management: Office Management & Administration- Admin, Secretarial & PA Enhance your communication, time management, and problem solving skills with our Office Management and Administration course! Are you willing to lead the managerial function in an organisation? Our Office Management and Administration course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Management and Administration course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Management and Administration course. You will learn about mail services, shipment information, and quality maintenance from our Office Management and Administration course. This Office Management and Administration course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Management and Administration course. You could look into a variety of job options after completing the Office Management and Administration course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management: Office Management course right away to begin your successful learning journey. Main Course: Office Management and Administration Free Courses are including with this Office Management: Office Management Course Along with The Office Management: Office Management Course, We Offer a free Level 7 Leadership & Management Course Along with The Office Management: Office Management Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Management: Office Management & Administration- Admin, Secretarial & PA Course This Office Management: Office Management Course includes a FREE PDF Certificate. Lifetime access to this Office Management: Office Management Course Instant access to this Office Management: Office Management Course Get FREE Tutor Support to this Office Management: Office Management Course Office Management: Office Management & Administration- Admin, Secretarial & PA Learners who enroll in the Office Management course will receive vital information regarding the competencies and applications needed in the Office Management & Administration Sector. You will gain access to and knowledge that will support the development of your professional career through the Office Management course. Who is this course for? Office Management: Office Management & Administration- Admin, Secretarial & PA For individuals hoping to get a head start or who want to become future professionals in this Office Management: Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management: Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Management: Office Management & Administration- Admin, Secretarial & PA To enrol in this Office Management: Office Management Course, students must fulfil the following requirements. To join in our Office Management: Office Management Course, you must have a strong command of the English language. To successfully complete our Office Management: Office Management Course, you must be vivacious and self driven. To complete our Office Management: Office Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Office Management: Office Management Course. Career path Office Management: Office Management & Administration- Admin, Secretarial & PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management, after completing the Office Management and Administration course.
This Private Hire Vehicle Driver's Handbook is designed to provide a general summary of the legislation, licence conditions, and taxi licensing policy requirements that apply to you as a Private Hire Driver. This handbook contains safety, equality and regulatory information for London private hire vehicle drivers. TfL establishes licensing requirements and standards and is also responsible for ensuring that licensees follow the law. PHVs play a significant role in delivering passenger transport services in London, and it is important that TfL standards ensure the safety of passengers and other road users. It is also essential that all licensed PHV drivers provide their passengers with a professional service. TfL expects drivers to provide excellent customer service, drive clean and well-maintained licensed vehicles, and follow all traffic laws. This handbook contains vital information to assist you in providing your passengers with the safe and professional service they expect. It also discusses your responsibilities as a PHV driver. It is essential that both new licence applicants and existing PHV drivers understand all of the information in this handbook. Learning Outcomes After completing this TFL - SERU Assessment (Preparation Exam), you will be able to: Gain a thorough understanding of London PHV driver licensing . Understand licensing requirements for PHVs. Know how to carry out private hire journeys. Know how to stay safe. Understand driver behaviour. Gain in-depth knowledge of driving and parking in London. Know how to drive safely. Gain a solid understanding of equality and disability. Know how to safeguard children and adults at risk . Understand ridesharing. Why Choose TFL - SERU Assessment (Preparation Exam) from Us Online Course 24/7 access Repeat as many times as you like! 8 Weeks of unlimited access! Multichoice and sentence completion questions Exam(s) / assessment(s) is included in price 24/7 support via live chat, phone call or email. The course follows all Ten sections of the PHV Drivers handbook which will be explained in detail: [Section 1] London PHV Driver Licensing [Section 2] Licensing Requirements for PHVs [Section 3] Carrying out Private Hire Journeys [Section 4] Staying Safe [Section 5] Driver Behaviour [Section 6] Driving and Parking in London [Section 7] Safer Driving [Section 8] Being Aware of Equality and Disability [Section 9] Safeguarding Children and Adults at Risk [Section 10] Ridesharing Who is this course for? This Private Hire Vehicle Driver's Handbook is ideal for both new licence applicants and existing PHV drivers.
This Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course. Due to Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course. Why Prefer This Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course: Adult Nursing Training Health and Social Care Training Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path This course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Horticulture & Organic Gardening at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Training Care Assistants & Care Staff at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
Overview of Vaccination Join our Vaccination course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Vaccination course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Vaccination course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Vaccination Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Vaccination. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Vaccination course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Vaccination is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Vaccination course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Vaccination Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 1: Introduction to Vaccine and Vaccination Introduction to Vaccine and Vaccination 00:28:00 Module 2: Types of Vaccine Types of Vaccine 00:35:00 Module 3: Immunology and Immunisation Immunology and Immunisation 00:24:00 Module 4: Vaccine Safety Vaccine Safety 00:20:00 Module 5: Communication Communication 00:32:00 Module 6: Vaccines in Pandemic Vaccines in Pandemic 00:18:00
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Automated External Defibrillator (AED) course might help you get there! Expand your expertise with high-quality training - study the Automated External Defibrillator (AED) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Automated External Defibrillator (AED) online training course. The Automated External Defibrillator (AED) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Automated External Defibrillator (AED) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Automated External Defibrillator (AED) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Automated External Defibrillator (AED) course: ***Automated External Defibrillator (AED)*** Module 01: Introduction to AED Module 02: Preparation for Using an AED Module 03: Using an AED Module 04: Special AED Situations Module 05: AED Usage, Training and Locations Module 06: AED Maintenance Assessment Process Once you have completed all the modules in the Automated External Defibrillator (AED) course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Automated External Defibrillator (AED) course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Level 2 Certificate Understanding the Safe Handling of Medication Modern medicines are powerful substances that benefit millions of people across the world. Inappropriate use or handling of these drugs, on the other hand, can have serious, even fatal, consequences. Anyone who works with medications must have up-to-date knowledge of the safe handling of medicines. This Level 2 Certificate Understanding the Safe Handling of Medication course is an excellent introduction to the various types of medicines and how to properly record, store, and handle them. Learning Objectives After completing this Level 2 Certificate Understanding the Safe Handling of Medication course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication: medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication: medication. Why choose this course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Special Offers of this Level 2 Certificate Understanding the Safe Handling of Medication Course: This Level 2 Certificate Understanding the Safe Handling of Medication Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate Understanding the Safe Handling of Medication Course Instant access to this Level 2 Certificate Understanding the Safe Handling of Medication Course 24/7 Support Available to this Level 2 Certificate Understanding the Safe Handling of Medication Course Level 2 Certificate Understanding the Safe Handling of Medication The Level 2 Certificate Understanding the Safe Handling of Medication course is essential for anyone working with medicines, ensuring up-to-date knowledge on safe practices. Through the Level 2 Certificate Understanding the Safe Handling of Medication, you'll learn about the different types of medications and the correct methods to record, store, and handle them. This Level 2 Certificate Understanding the Safe Handling of Medication is designed to prevent the risks of inappropriate drug use, which can have serious consequences. Enroll in the Level 2 Certificate Understanding the Safe Handling of Medication to gain essential skills for safe medication management today. Who is this course for? Level 2 Certificate Understanding the Safe Handling of Medication This Level 2 Certificate Understanding the Safe Handling of Medication qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this programme to complement other studies. Requirements Level 2 Certificate Understanding the Safe Handling of Medication To enrol in this Level 2 Certificate Understanding the Safe Handling of Medication Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safe Handling of Medication: Safe Handling of Medication Course. Be energetic and self-motivated to complete our Safe Handling of Medication: Safe Handling of Medication Course. Basic computer Skill is required to complete our Safe Handling of Medication Course. If you want to enrol in our Safe Handling of Medication Course, you must be at least 15 years old. Career path Level 2 Certificate Understanding the Safe Handling of Medication This Level 2 Certificate in Understanding the Safe Handling of Medication course can lead to roles such as Care Worker or Pharmacy Assistant.
Overview of Support Worker (Legislation, Policy and Guidance) Join our Support Worker (Legislation, Policy and Guidance) course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Support Worker (Legislation, Policy and Guidance) course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Support Worker (Legislation, Policy and Guidance) course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Support Worker (Legislation, Policy and Guidance) Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Support Worker (Legislation, Policy and Guidance). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Support Worker (Legislation, Policy and Guidance) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Support Worker (Legislation, Policy and Guidance) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Support Worker (Legislation, Policy and Guidance) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Support Worker (Legislation, Policy and Guidance) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Family Support Work Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships Module 07: Building Relationships 00:36:00