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***Level 5 Personal Development Course*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Level 5 Personal Development Course and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Level 5 Personal Development Course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Level 5 Personal Development Course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Level 5 Personal Development Course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the Level 5 Personal Development course ] ***Level 5 Personal Development Course*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Level 5 Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Personal Development Course This course is suitable for anyone who is dedicated to their professional development. This Level 5 Personal Development Course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Level 5 Personal Development Course There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Level 5 Personal Development Course This course could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Unleash your teachers potential, embrace resilience, and effortlessly cater to every child's needs across your school with the abundance of resources included with RISE: Resilience in Schools and Education.

***Transform Yourself: From Beginner to Legal Secretary in One Course*** Did you know according to a recent report, the demand for Legal Secretaries is expected to grow by 5% in the next few years? This essential role provides the foundation for a successful legal career. If you're looking to step into the exciting world of law, this legal course comprehensive course equips you with the knowledge and skills to thrive as a Legal Secretary. This Legal Secretary - Legal Office Administration and Support course is designed to provide a theoretical grounding in all the key areas a Legal Secretary needs to excel. Through a series of engaging modules, you'll gain a thorough understanding of English Law, legal terminology, and essential secretarial practices. Learning Outcomes By the end of this Legal Secretary - Legal Office Administration and Support course, you will be able to: Gain a thorough understanding of the legal secretary's role and responsibilities within a legal practice. Develop a strong foundation in English Law and the legal systems that govern the UK. Master the fundamentals of contract law, tort law, wills & probate, property law, criminal law, and family law. Hone your skills in professional writing, document creation, proofreading, and editing. Learn effective meeting management, minute-taking techniques, and data management practices. Develop a comprehensive understanding of human rights and their application in legal contexts. Key Highlights for Legal Secretary - Legal Office Administration and Support Course: CPD QS Accredited Proficiency with this Legal Secretary course. After successfully completing the Legal Secretary course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Legal Secretary course. The online test with immediate results You can study and complete the Legal Secretary course at your own pace. Study for the Legal Secretary course using any internet-connected device, such as a computer, tablet, or mobile device. This Legal Secretary - Legal Office Administration and Support course is your gateway to a fulfilling career as a Legal Secretary. Throughout the course, you'll delve into various legal areas, including contract law, tort law, wills & probate, property law, criminal law, family law, and business law. You'll gain insights into the legal systems within the UK and explore the intricacies of legal documents. The Legal Secretary course also emphasizes the importance of communication, interpersonal skills, and organization, all essential for success as a Legal Secretary. Furthermore, you'll develop proficiency in document proofreading, editing, and minute-taking, ensuring accuracy and efficiency in your daily tasks. The Legal secretary course also covers essential secretarial skills like data management, record-keeping, and meeting management, equipping you to provide exceptional support to lawyers and legal teams. Curriculum Breakdown of the Legal Secretary - Legal Office Administration and Support Course Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Secretary - Legal Office Administration and Support course is suitable for: Individuals with an interest in a career in law. Those seeking to become a Legal Secretary. Professionals looking to enhance their legal knowledge and secretarial skills. Graduates seeking entry-level positions in the legal sector. Career changers interested in transitioning into the legal field. Anyone who wants to gain a foundational understanding of the legal system. Requirements There are no specific prerequisites for this Legal Secretary - Legal Office Administration and Support However, a basic understanding of legal terminology and strong written communication skills will be beneficial. Career path This Legal Secretary - Legal Office Administration and Support course provides a strong foundation for a fulfilling career as : Paralegal Legal Assistant Solicitor (with further qualifications) Legal Compliance Officer Legal Consultant Legal Case Manager ***Enroll today and take the first step towards becoming a successful Legal Secretary!*** Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our comprehensive Dyslexia Awareness Course will enlighten and educate people as regards the problems that are faced by individuals with Dyslexia. The obstacles that challenge Dyslexic sufferers are many and varied, but you can learn how to support their endeavours correctly. This expertly written guide will allow you to identify the symptoms of Dyslexia and provide practical support, whatever their age may be. You will be presented with an in-depth explanation of the origins of Dyslexia, alongside the learning difficulties it presents. This will lead to the methodologies of dealing with Dyslexia, the cognitive approaches that will help, and the UK laws that protect those with the condition. Each carefully designed online module will cover a different aspect of Dyslexia and the recommended actions that will support sufferers. The Dyslexia Awareness Course provides reliable recommendations from professionals and will exponentially increase your perception of this learning difficulty. Inventive study methods and interactive exercises will help you gain and retain this information. By enrolling in this course, you will be able to give extra help to those that need that little additional support to read and write. The title Speech and Language Therapist is protected by the Health and Care Professions Council (HCPC) and completion of this course neither entitles you to use the title Speech and Language Therapist, nor call your services Speech and Language Therapy. Why choose this Dyslexia Awareness Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is primarily aimed at those who work in the UK Welfare and Education systems. It is suitable for anyone that will encounter Dyslexia in their personal or professional lives. Career Path The training offered by the Dyslexia Awareness Course will benefit Healthcare or Educational professionals that will teach or provide therapy for those with Dyslexia. This may be most appropriate for careers and roles such as:  Dyslexia Assessor Speech and Language Therapists SEN/SENCO Teachers SEN Teaching Assistant Family Support Workers Specialist Tutors Course Content Module 1: Introduction to Dyslexia Introduction to Dyslexia 00:18:00 Module 2: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:18:00 Module 3: Dyslexia in the School Dyslexia at School 00:21:00 Module 4: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:15:00 Module 5: The Legal Rights of Dyslexics The Legal Rights of Dyslexics 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course is ideal for line managers who conduct appraisals for team members. The focus is on the conversations you will have in appraisals and how you can make them a positive experience for you, your employee and the organisation.

Medical Receptionist Diploma provides comprehensive training in healthcare administration and receptionist duties. Participants will learn essential skills such as appointment scheduling, medical records management, and maintaining confidentiality in a medical environment.

This course will teach you the fundamentals of HR management, employee relations, and talent acquisition. You will learn how to create effective recruitment strategies, handle employee issues, and develop your own HR career. This course is suitable for anyone who works in HR, wants to become an HR professional, or manages a team of employees. You will also receive a recognised CPD certificate upon completion of the course.

Learn how to provide immediate care to injured pets with the Pet First Aid - CPD Certified Course. Gain essential skills in handling pet emergencies, administering CPR, and promoting their well-being. Perfect for aspiring pet care professionals or those looking to validate their skills in pet first aid.

This qualification is suitable for anyone who wants to work in a school or college setting in a full or part-time support role (this could be in an administrative role, technical or site support, voluntary work or working directly with children and young people in the classroom). Content The course is made up of 6 units covering the following themes: Child and young person development Safeguarding the welfare of children and young people Communication and professional relationships with children, young people and adults Equality, Diversity and Inclusion Schools and colleges as organisations Understanding children and young people’s health and safety. You’ll work in small groups, led by experienced tutors.