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6402 Assistant courses in Risca delivered Online

Exotic Animal Care Diploma

4.7(47)

By Academy for Health and Fitness

Taking care of exotic animals can be quite challenging as each animal has different requirements. If you are looking forward to working with these animals, train yourself first. You can start your training with the comprehensive Exotic Animal Care course. This course will enrich your knowledge and equip you with the right skills. Forms the Exotic Animal Care course, you will learn about the fundamentals of animal health. The step-by-step training process will equip you with the skills to provide first aid for animals. Moreover, you will learn how to maintain hygiene while taking care of an exotic animal. The modules will also introduce you to different types of animal and zoonotic diseases. By the end of the course, you will learn to take care of a wide range of exotic animals. At the end of the exotic animal course, there will be an assessment. After you complete the assessment successfully, you will be eligible in order to receive a certificate of achievement. This certificate will help you pursue a career in the relevant sector. Join now! This Diploma in Exotic Animal Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to substantial and easier than ever! Learning Outcomes Enrich your knowledge and understanding of basic human health Learn how to provide first aid to animals Increase your knowledge of different types of species Deepen your understanding of Zoonotic and animal diseases Develop the skills to take care of different types of animals Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Exotic Animal Care course includes 12 informative and interactive lessons. Here, you will get quality training on exotic animal care. You can complete this course at your own time and pace. There is 24/7 tutor support to assist you with your learning. After completing this Exotic Animal Care course, you will receive a certificate endorsed by QLS and accredited by CPD. ****Course Curriculum**** Here is the curriculum breakdown of the Animal Care course: >> Diploma in Animal Care at QLS Level 5 << Module 1: Introduction to the Care and Animal Welfare of All Species Principles of Animal Care Environment Diet Health Human Interactions Concepts in Animal Welfare Natural Histories Domestic Histories Sentience and Welfare Stress and Suffering Achievement and Enjoyment Signs of Animal Welfare Summary Module 2: Basic Animal Health Introduction Checking the health status of an animal Behavioural Indicators Stereotypy Physical Indicators Physiological Indicators Animal's Health Factors Animal Treatments Microchipping Summary Module 3: Hygiene Introduction Disinfectant Types of disinfectant Advantage and Disadvantage of Disinfectant Antiseptic Advantage and Disadvantage of Antiseptic Antiseptic and Disinfecting Agents Alcohol Halogens Biguanides Aldehydes Oxidising Compounds Phenols The Importance of Hygiene Summary Module 4: First Aid for Animals Introduction First Aid Cardiac and Respiratory Arrest CPR Burns Allergic reactions Recovery Position for an Animal Poisoning Insect Stings Heat Stroke Wounds Bone Fracture Shock Summary Module 5: Animals and Zoonotic Diseases Animals as Pet Are Pets Dangerous? Zoonotic Diseases Safe Practices Common Zoonotic Infectious Agents and Sources Summary Module 6: Learning about Horses History and Context Natural History Domestic History Breeds of Horse Principles of Horse Care Diet Environment Animal Company Human Interactions Health Signs of Horse Welfare Pathophysiological Signs Behavioural Signs Summary Module 7: Learning about Birds History and Context Natural History Domestic History Bird basics Principles of bird Care Diet Environment Animal Company Human Interactions Common Diseases and Preventing Spread Signs of Birds Welfare Pathophysiological Signs Behavioural Signs Summary Module 8: Caring Rabbits & Guinea-Pigs Introduction Different Breeds Common Problems and Diseases Preventative Care External Parasites Encephalitozoon Cuniculi The Sick Rabbit or Guinea Pig Common Conditions Vigilant Providing an Adequate Living Environment Exercise Basic care requirements Food and Water Cleaning out Grooming Summary Module 9: Care of Chipmunks, Chinchillas and Degus Housing Diet Nursing Care Diseases Summary Module 10: More about Ornamental Fish History and Context Natural History Domestic History Principles of Fish Welfare Suitable Diets Feeding Suitable Environment Fish Tank Maintenance Health Signs of Welfare Problems Pathophysiological Signs Behavioural Signs Summary Module 11: Taking Care of Amphibians Background Information Handling Amphibians Housing Diet Summary Module 12: Specific information on Reptiles History and Context Natural History Domestic History The Challenges of Keeping Reptiles as Pets Principles of Reptile Care Diet Environment Animal Company Human Interactions Recognising Disease and What to Do Signs of Reptile Welfare Pathophysiological Signs Behavioural Signs Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Exotic Animal Care course is ideal for Anyone who wants to learn about exotic animal care Individuals who want to work with animals Professionals already working with exotic animals and want to elevate their skills Exotic pet owners Requirements The Exotic Animal Care program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path From the Exotic Animal Care course, you will learn the essentials of taking care of exotic animals. The course will help you pursue a career in Zookeeper Veterinary Veterinary Assistant Exotic Pet Shop Owner Animal Sanctuary Curator Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Exotic Animal Care at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Exotic Animal Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Exotic Animal Care Diploma
Delivered Online On Demand3 weeks
£12

British Sign Language, SEN Teaching with Speech Therapy - Endorsed Certificate

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Dive into the inspiring sphere of communication and education with our "British Sign Language, Speech Therapy & SEN Teaching" bundle. A thorough compilation of 3 QLS-endorsed courses, the bundle delves deep into British Sign Language, Speech and Language Therapy, and SEN Teaching. After completing these theoretical courses, you'll receive hardcopy certificates as a testament to your new-found expertise. Complementing these are 5 relevant CPD QS accredited courses focusing on Phonics in Early Years Settings, the Early Years Foundation Stage (EYFS), Autism, Teacher Training, and English Language and Grammar. These courses provide you with a robust foundation in related aspects, broadening your understanding and enhancing your skills. Enrich your journey in the educational and communication fields with our comprehensive "British Sign Language, Speech Therapy & SEN Teaching" bundle. Key Features of the British Sign Language, Speech Therapy & SEN Teaching Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our British Sign Language, Speech Therapy & SEN Teaching bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Advanced Diploma in SEN Training at QLS Level 7 QLS Course 02: Speech & Language Therapy at QLS Level 5 QLS Course 03: Early Years Foundation Stage (EYFS) at QLS level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: British Sign Language (BSL) Level 1 & 2Course 02: Phonics in Early Years SettingsCourse 03: Understanding AutismCourse 04: Diploma in Teaching Assistant at QLS Level 4Course 05: Introduction to English Spelling, Punctuation, and Grammar Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing SkilsCourse 02: Job Searching SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our British Sign Language, Speech Therapy & SEN Teaching courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes Gain proficiency in British Sign Language. Understand the principles of Speech and Language Therapy. Develop knowledge of SEN Teaching strategies. Gain insights into Phonics in Early Years Settings. Understand the Early Years Foundation Stage (EYFS) in depth. Develop knowledge about Autism and its educational aspects. Enhance your English language and grammar skills. The British Sign Language course will introduce you to this beautiful, expressive language, while the Speech and Language Therapy course will help you understand the techniques to support speech development. The SEN Teaching course imparts strategies to make education more inclusive. Additional CPD QS accredited courses dive into crucial areas like early phonics, the foundation stage of education, understanding autism, and English language enhancement. By understanding these facets, you can make a meaningful difference in the lives of those with communication difficulties or special educational needs. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in the fields of speech therapy, sign language, and SEN teaching. Professionals aiming to extend their understanding in special education and language communication. Aspiring teachers looking for comprehensive knowledge on special education. Parents and caregivers of children with special needs or speech and language difficulties. Career path British Sign Language Interpreter - average salary in the UK: £20,000 - £30,000 Speech and Language Therapist - average salary in the UK: £26,000 - £41,000 Special Educational Needs (SEN) Teacher - average salary in the UK: £25,000 - £37,000 Phonics Teacher (Early Years) - average salary in the UK: £19,000 - £27,000 Autism Support Specialist - average salary in the UK: £20,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

British Sign Language, SEN Teaching with Speech Therapy - Endorsed Certificate
Delivered Online On Demand40 hours
£309

Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS)

4.7(47)

By Academy for Health and Fitness

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS). Whether you're a student, recent graduate, or job seeker, our Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Play Therapy QLS Course 02: Mental Health Care - MCA & DOLS QLS Course 03: Occupational Therapy 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Art Therapy Course 02: Cognitive Behavioural Therapy (CBT) Training Course 03: Care Planning and Record Keeping | Health & Safety Online Course Course 04: Sports Therapy Course 05: EFT - Emotional Freedom Technique In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) Bundle: Master the foundational principles and techniques of Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS). Develop advanced proficiency in Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS). Enhance your problem-solving and critical thinking abilities within the context of Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS). Cultivate strong communication and collaboration skills essential for success in Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS). The Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS) bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? These courses are ideal for: Individuals who want to pursue a career in the healthcare industry. Healthcare professionals who want to expand their skill set. Anyone interested in learning about mental health care, play therapy, and occupational therapy methods. Individuals who want to enhance their employability prospects in the healthcare industry. Career path This bundle will be beneficial to anybody planning to start a career as: Occupational therapist: £25,000 - £45,000 per annum Play therapist: £25,000 - £40,000 per annum Art therapist: £23,000 - £45,000 per annum Sports therapist: £20,000 - £40,000 per annum Counsellor: £18,000 - £40,000 per annum Healthcare assistant: £15,000 - £25,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Occupational Therapy, Play Therapy & Mental Health (MCA & DOLS)
Delivered Online On Demand46 hours
£309

PA, Minute Taking & Document Control -Endorsed Training

4.7(47)

By Academy for Health and Fitness

Unlock your potential with our all-inclusive "PA, Minute Taking & Document Control - Endorsed Training" bundle. This unique collection comprises three QLS-endorsed courses: Admin, Secretarial and PA Diploma Level 7, Minute Taking Executive Training Level 5, and Document Control. Strengthen your administrative acumen and document control capabilities with these comprehensive courses and receive a hardcopy certificate as proof of your new skills. Our bundle doesn't stop there. We offer five additional CPD QS-accredited courses that complement the QLS-endorsed material. Our selection of courses ensures a 360-degree coverage of administrative training. With our theoretical focus, you'll develop a solid foundation in both the principles and best practices of administrative work. Our courses are designed to engage and challenge, propelling you forward in your career path. Don't miss this opportunity to elevate your professional profile with our eight-course bundle. Key Features of the PA, Minute Taking & Document Control -Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our PA, Minute Taking & Document Control -Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Admin, Secretarial and PA Diploma Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Data Entry Administrator Training Course 02: Chairing Effective Meetings Course 03: Communication Building Masterclass Course 04: Effective Communication with Better Email Course 05: Organising and Decluttering Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our PA, Minute Taking & Document Control -Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the role and responsibilities of a PA, secretary, and admin staff. Master the art of taking effective minutes during meetings. Learn the principles and practices of document control. Develop proficiency in data entry and administration tasks. Learn how to chair meetings effectively for maximum productivity. Enhance communication skills for better collaboration and email communication. Gain skills in organising and decluttering for efficient workflow. The "PA, Minute Taking & Document Control - Endorsed Training" bundle is a powerhouse of theoretical knowledge, designed to cater to the needs of professionals and aspiring individuals in the administrative field. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle covers a wide range of relevant topics from effective minute-taking to decluttering workspaces. As part of our commitment to comprehensive education, each course is tailored to provide deep theoretical insights into the chosen topic, priming you for a successful administrative career. Embrace this opportunity to enhance your skills and make a significant impact on your professional journey. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring PA, secretarial, and admin staff seeking to broaden their knowledge base. Current professionals in the administrative field looking for advanced theoretical training. Individuals aiming for a career change into the administrative sector. Anyone interested in improving their minute-taking, document control, and overall organisational skills. Career path PA/Secretary: Annual salary range in the UK - £20,000 - £35,000 Document Control Specialist: Annual salary range in the UK - £25,000 - £40,000 Executive Assistant: Annual salary range in the UK - £25,000 - £50,000 Administrative Officer: Annual salary range in the UK - £18,000 - £30,000 Office Manager: Annual salary range in the UK - £24,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

PA, Minute Taking & Document Control -Endorsed Training
Delivered Online On Demand3 days
£309

Pharmacy Technician: Managing Risks in Pharmacy Practice Course

By Training Tale

Pharmacy Technician Online Training This Pharmacy: Pharmacy Technician course is customized only for you! Do you want to Improve your knowledge and enhance your skills to succeed with this Pharmacy Technician field? This Pharmacy Technician course is designed to build your competent skill set and enable the best possible outcome for your future. This Pharmacy Technician course will explain a brief Introduction to Pharmacy Technicians. After that Pharmacy Technician course will teach you all the Job Roles, responsibilities, and management of Pharmacy Technicians. Moreover, you will gain knowledge about Pharmacy Prescription, Dispensing And how to Minimize Errors. Hygiene for pharmacy technicians and managing risk are also part of this Pharmacy Technician lesson. At the end of this Pharmacy Technician course, you will be an expert in Customer Service, proper Communication, and Educating others about this topic. Enroll in this Pharmacy Technician course to advance your profession as a courteous and knowledgeable Pharmacy Technician. Special Offers of this Pharmacy Technician Course This Pharmacy Technician: Pharmacy Technician Course includes a FREE PDF Certificate. Lifetime access to this Pharmacy Technician: Pharmacy Technician Course Instant access to this Pharmacy Technician: Pharmacy Technician Course Get FREE Tutor Support from Monday to Friday in this Pharmacy Technician: Pharmacy Technician Course Course you GET: Course 01: Pharmacy Technician Course 02: Pharmacy Assistant Course 03: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Pharmacy Technician: Pharmacy Technician course ] Pharmacy Technician: Pharmacy Technician Training Detail Course Curriculum of Pharmacy Technician Module 01: Introduction to Pharmacy Technician Module 02: Job Role of Pharmacy Technicians Module 03: Pharmacy Management Module 04: Pharmacy Prescription and Dispensing Module 05: Minimising Dispensing Errors Module 06: Hygiene for pharmacy technician Module 07: Customer Service on Pharmacy Module 08: Managing Risks in Pharmacy Practice Module 09: Communication and Education Assessment Method of Pharmacy Technician After completing each module of the Pharmacy Technician: Pharmacy Technician Course, you will find automated MCQ quizzes. Certification of Pharmacy Technician After completing the MCQ/Assignment assessment for this Pharmacy Technician: Pharmacy Technician course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Pharmacy Technician: Pharmacy Technician Online Training This Pharmacy Technician: Pharmacy Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements Pharmacy Technician: Pharmacy Technician Online Training There are no specific requirements for this Pharmacy Technician: Pharmacy Technician course because it does not require any advanced knowledge or skills. Career path Pharmacy Technician: Pharmacy Technician Online Training This Pharmacy Technician: Pharmacy Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

Pharmacy Technician: Managing Risks in Pharmacy Practice Course
Delivered Online On Demand18 hours
£12

Advanced Call Centre Skills Training

4.3(43)

By John Academy

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Call Centre Skills Training
Delivered Online On Demand20 hours 15 minutes
£11.99

Pharmacology, Medication, Medical Law for Pharmacy Technicians - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Pharmacology, Medication, and Medical Law for Pharmacy Technicians is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Pharmacy and Pharmacology package has something for everyone. As part of the Pharmacology, Medication, Medical Law for Pharmacy Technicians package, you will receive complimentary PDF certificates for all courses in the Pharmacy and Pharmacology bundle at no extra cost. Equip yourself with the Pharmacy and Pharmacology bundle to confidently navigate your career path or personal development journey. Enrol our Pharmacy and Pharmacology bundle today and start your career growth! This Pharmacy and Pharmacology Bundle Comprises the Following CPD Accredited Courses: Pharmacy Assistant and Technician Foundation Training Diploma in Pharmacy Skills Control and Administration of Medicines Online Training Medical Transcription Medical Law Medical Writing Medical Terminology Training IsiXhosa for Healthcare: The Pharmacist Nursing Assistant Diploma Nurse Prescribing Diploma Phlebotomist Training Pharmacology English for Healthcare Diabetes Awareness (Type 1 & 2) Safe Handling of Medicines Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Pharmacy and Pharmacology Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Pharmacy and Pharmacology Bundle. Build a strong knowledge base in your chosen course via the Pharmacy and Pharmacology Bundle. Benefit from the flexibility and convenience of online learning. With the Pharmacy and Pharmacology package, validate your learning with a CPD certificate. Each course in Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Pharmacology, Medication, Medical Law for Pharmacy Technicians, a rich anthology of 15 diverse courses. Each course in the Pharmacy and Pharmacology bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisPharmacology, Medication, Medical Law for Pharmacy Technicians bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle offers you the flexibility and convenience to learn at your own pace. Make the Pharmacy and Pharmacology package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Pharmacology, Medication, Medical Law for Pharmacy Technicians bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Pharmacology, Medication, Medical Law for Pharmacy Technicians course. Career path Unleash your potential with the Pharmacology, Medication, Medical Law for Pharmacy Techniciansbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Pharmacy and Pharmacology bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Pharmacology, Medication, Medical Law for Pharmacy Technicians - 20 Courses Bundle
Delivered Online On Demand3 days
£79

HR & Leadership Management Accredited Career Bundle Course

5.0(2)

By Training Express

From handling sensitive issues to building high-performing teams, HR and leadership roles carry more weight than ever. This HR & Leadership Management Accredited Career Bundle Course brings together key topics in people management, conflict resolution, performance oversight and strategic planning—all packed into a fully online course you can study from anywhere. Whether you're in HR already or aiming to lead teams with confidence, this bundle gives you the knowledge to work smarter, communicate better and make decisions that matter. You’ll explore the essentials of leadership, recruitment, team development, and employee relations—all while staying current with workplace expectations and management tools. The best part? You don’t need to sit in a seminar room or book a conference ticket. With flexibility built in, this course fits around your schedule and gives you access to the knowledge you need to move forward in HR and leadership roles—without all the waffle. Job Responsibilities in HR & Leadership Management: Developing and implementing HR policies and procedures Recruiting and selecting qualified candidates Managing employee performance and conducting performance evaluations Providing guidance and support to employees on HR-related matters Developing and delivering training programs Handling employee relations and resolving conflicts Managing compensation and benefits programs Ensuring compliance with employment laws and regulations Strategic planning and contributing to organizational development Skills needed to be successful in HR & Leadership Management: Strong communication and interpersonal skills Excellent problem-solving and decision-making abilities Knowledge of employment laws and regulations Ability to manage and resolve conflicts Leadership and team management skills Strategic thinking and planning capabilities Analytical and critical thinking skills Effective organisational and time management abilities Expected Salaries in HR & Leadership Management: HR Assistant: £20,000 - £25,000 per year HR Manager: £35,000 - £50,000 per year HR Director: £60,000 - £100,000+ per year Leadership Development Manager: £40,000 - £60,000 per year Training and Development Manager: £40,000 - £60,000 per year Key Features of HR & Leadership Management Career Bundle CPD Accredited HR & Leadership Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases HR & Leadership Management course HR Management Uk Employment Law Leadership & Management GDPR Workplace Management (Violence, Harassment, Civility) Anti Harassment and Bullying at Work Anti-Bribery and Corruption Developing Good Employee Relations Sexual Harassment in the Workplace Conflict Resolution Critical Thinking And Problem Solving Managing Sickness and Absence Certificate in Facilitation Manager Training Communication Skills Negotiation Body Language Presentation First Aid at work Mental Health Awareness Communication: Identifying and Reducing Barriers Change Management Handling Difficult Conversation Organisational Skills Time Management Minute Taking Covid-19 Awareness Course Accreditation This HR & Leadership Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your HR & Leadership Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR and Leadership Management- Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Manager Line manager Team leader Supervisor Executive HR Assistant HR Manager Requirements No prior degree or experience is required to enrol in this course. Career path This HR & Leadership Management Course will help you to explore avariety of career paths in the related industry, including: HR Advisor HR Business Partner Recruitment Manager Training Manager Compensation and Benefits Specialist Organisational Development Consultant Employee Relations Manager Talent Acquisition Specialist Leadership Development Coordinator Performance Management Consultant Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

HR & Leadership Management Accredited Career Bundle Course
Delivered Online On Demand1 hour
£100

Care Planning and Record Keeping

4.9(27)

By Apex Learning

From handwritten medical notes or computerised clinical records to random personalised data of a patient, all should be recorded in a care plan. A well-recorded care plan ensures that a patient will get the treatment they need and in the way they need. Our course can provide you with the essential skills for recording care plans. A well-recorded care plan contains why a person is receiving care, which includes their health diagnosis and subsequent care needs. It also includes the patients' personal details and their ongoing medical history, as well as how you are supposed to provide care to individual patients. To keep track of all these pieces of information, you need an effective record system. Our Care Planning and Record Keeping course aims to provide you with a clear understanding of the various skills, strategies and knowledge required for keeping proper records of care plans, as well as tips for using them in practice. Along with this Care Planning and Record Keeping course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Moreover, along with our Care Planning and Record Keeping course, you are getting ten other free additional courses to enrich your knowledge and expertise. The free courses are: Course 01: Care Planning and Record Keeping Course 02: Clinical Observations Skills Course 03: Nurse Prescribing Diploma Course 04: Medical Transcription Course 05: Medical Law Course 06: Health and Social Care UK 2021 Course 07: Childcare and Nutrition Course 08: Mental Health Course 09: GDPR in Healthcare Course 10: Consent in Healthcare Course 11: Personal Hygiene As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Care Planning and Record Keeping to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. Learning Outcome Our Care Planning and Record-Keeping course will enable you to: Understand the basics of the care planning process. Master the necessary skills required for care planning. Learn the application of the steps of concept care mapping. Know how to implement and evaluate the care plan. Gain an understanding of maintaining medical records. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Care Planning and Record Keeping: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills This Care Planning and Record Keeping course contains eight separate modules. Each module is prepared in a thorough and comprehensive format. The topics covered in this course are well-researched and detailedly discussed to ensure your better understanding. Course Curriculum ***Care Planning and Record-Keeping*** Module 01: Introduction to the Care Planning Process Module 02: Planning Care with the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families -with additional courses- Course 01: Clinical Observations Skills Course 02: Nurse Prescribing Diploma Course 03: Medical Transcription Course 04: Medical Law Course 05: Health and Social Care UK 2021 Course 06: Childcare and Nutrition Course 07: Mental Health Course 08: GDPR in Healthcare Course 09: Consent in Healthcare Course 10: Personal Hygiene How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need special academic qualifications to complete this course. Anyone with an interest in the related field can take this course. Nonetheless, this course is specially designed for: Care assistants Community service workers Healthcare assistants Support workers Agency nurses and care workers NHS medical, nursing and care staff Requirements Our courseis fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path A course in Care Planning and Record-Keeping can prepare you for various career opportunities, such as: Emergency Care Assistant Care Escort Care Worker Critical Care Technologist Health Records Clerk The average salary for an Emergency Care Assistant can be £21,730 - £26,282 per annum for anyone residing in the United Kingdom. Certificates Certificate of completion Digital certificate - Included

Care Planning and Record Keeping
Delivered Online On Demand
£53

Screenwriting Diploma -QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Do you have a great idea for a movie but struggling to turn it into a screenplay? Are you looking for a way to polish up your screenwriting skills? If yes, then this Screenwriting is the right choice for you. Whether you're an expert or a beginner, Screenwriting covers everything you need to know. So, enrol today, develop knowledge and skills that drive your career forward and get ahead of the curve. This Diploma in Screenwriting at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Screenwriting or scriptwriting is the art and craft of writing scripts for mass media such as feature films, television productions or video games. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. First, this Course encompasses screenwriting fundamentals, including backstory, cinematic concepts, and televisual concepts. Subsequently, Screenwriting focuses on motivating the scriptwriter and educating on the factors which influence a scriptwriter's value of ideas, inspiration, and discipline. Likewise, through this comprehensive course, you will demonstrate how to outline genre, storey & plot, character & dialogue, structure & format, and research & development in a standard screenwriting format. Additionally, with Screenwriting, you will develop an understanding of the synopses, outlines & treatments, marketing strategies, and troubleshooting problems that you may require to do as a screenwriter or scriptwriter. Moreover, throughout this Screenwriting, you will illustrate the perception of the glossary, the British film industry, and the financial outcomes of screenwriters in the UK. Last but not least, along with this course, you will learn about the components of agreements in screenwriting and some of the greatest British screenwriters of all time. So, join the Screenwriting course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Excellent ability to write a compelling screenplay Ability to structure and format Ability to market screenwriting ideas successfully Develop skills to turn ideas into a screenplay Excellent ability to create compelling characters and dialogue Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction Module 2: Motivation & Ideas Module 3: Research & Development Module 4: Genre Module 5: Story & Plot Module 6: Character & Dialogue Module 7: Structure & Format Module 8: Synopses, Outlines & Treatments Module 9: Drafts Module 10: Marketing Module 11: Troubleshooting Module 12: Glossary Module 13: Screenwriting and the British Film Industry Module 14: Agreements Module 15: How Much Do UK Screenwriters Earn? Module 16: Greatest British Screenwriters of All Time Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Screenwriting at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is preferable for: Aspiring Screenwriters Screenwriters looking to polish up their skillset Script Readers or Film Directors Requirements You will not need any prior background or expertise to enrol in this course. Career path Enrolling on the course can lead you to the following career paths: Screenwriter Studio Assistant Agency Assistant Content Producer Film Editor Film Director Name Talent Assistant And many more! Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Screenwriting at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certification of Completion After completing this Diploma in Screenwriting at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Screenwriting Diploma -QLS Endorsed
Delivered Online On Demand3 weeks
£12