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6052 Assistant courses in Risca delivered On Demand

Teaching And Child Care

4.9(27)

By Apex Learning

Overview of Teaching and Child Care Teaching and Child Care is a rewarding and essential field that plays a crucial role in shaping the future of children. The UK has a growing demand for skilled professionals in Teaching and Child Care, with over 32,000 schools and increasing childcare requirements. This comprehensive Teaching and Child Care bundle is designed to equip you with the necessary skills to thrive in various educational and childcare roles, from teaching assistants to school administrators and child psychologists. This Teaching and Child Care course includes 11 premium courses that cover crucial aspects such as early years education, safeguarding, special needs education, and child psychology. With a focus on providing the best education for children, this course will guide you through the core skills required in Teaching and Child Care, ensuring you have the knowledge to succeed in a career that supports children’s development. With the UK Government reporting a 5% projected increase in demand for teaching assistants and a growing need for professionals in Teaching and Child Care, this course bundle provides a pathway to a stable and fulfilling career. It’s an excellent opportunity to make a difference while securing your future in the Teaching and Child Care industry. Learning Outcomes of the Teaching and Child Care Bundle: Gain in-depth knowledge of Teaching and Child Care practices, including lesson planning, safeguarding, and early years teaching. Develop essential skills in Teaching and Child Care, such as classroom management, child psychology, and special education needs (SEN) support. Learn the key responsibilities in Teaching and Child Care, from the role of teaching assistants to school administration. Understand how to foster inclusive education in Teaching and Child Care through support for children with SEN, autism, ADHD, and dyslexia. Acquire communication skills in British Sign Language (BSL) Level 2, enhancing your ability to engage with diverse learners in Teaching and Child Care. Why Choose this Teaching and Child Care Bundle? This Teaching and Child Care bundle offers unparalleled value with a wide array of courses that cover the breadth of the education and childcare sector. Whether you are aiming to work as a teaching assistant, school administrator, or child psychologist, this course equips you with the essential skills needed to succeed in Teaching and Child Care. The curriculum includes courses such as Play Therapy, Child Neglect Awareness, and EYFS Teaching, making it a comprehensive learning experience. Designed to align with UK educational standards, this bundle ensures you are well-prepared for a successful career in Teaching and Child Care. With industry insights and UK-specific laws and standards, such as Safeguarding Children Level 3, this Teaching and Child Care course bundle is an ideal choice for those looking to build a career in education and childcare within the UK. Course Description The Teaching and Child Care bundle consists of the following premium courses: Teaching Assistant Overview of the TA role, curriculum planning, and SEN support in Teaching and Child Care. School Administrator Training School management, educational administration, and UK school systems relevant to Teaching and Child Care. Child Psychology Attachment theory, child development, and the impacts of trauma, all crucial for professionals in Teaching and Child Care. Child Neglect Awareness Certificate Course Understanding neglect, identifying risk factors, and UK legislation, vital for safeguarding in Teaching and Child Care. EYFS Teaching - Level 3 Early years education, promoting development, and working as an EYFS teacher in Teaching and Child Care. Education and Pedagogy The role of pedagogy in education, smart teaching methods, and the importance of continuous learning in Teaching and Child Care. Parenting Skills Training Advanced parenting techniques and fostering healthy relationships, important for professionals in Teaching and Child Care. Lesson Planning for Teaching Curriculum design, structure, and innovative methodologies for effective Teaching and Child Care. British Sign Language Level 2 Practical sign language skills for professionals in Teaching and Child Care, improving communication with diverse learners. Play Therapy Therapeutic approaches in play therapy, helping children express emotions, essential for child psychologists and care providers in Teaching and Child Care. Safeguarding Children Level 3 UK safeguarding laws, risk assessment, and reporting procedures, crucial for ensuring safety in Teaching and Child Care. Who is This Course For? This Teaching and Child Care bundle is ideal for anyone looking to start or advance their career in education or childcare. It’s tailored for: Aspiring Teaching and Child Care professionals Teaching assistants Childcare workers School administrators Parents seeking to improve their parenting skills Special needs educators Child psychologists Anyone interested in safeguarding or early years education in Teaching and Child Care Requirements: No prior experience is necessary to enrol in this Teaching and Child Care bundle. The courses start from basic concepts and build up to advanced knowledge in Teaching and Child Care. Career Path: This Teaching and Child Care bundle opens doors to various career opportunities, including: Teaching Assistant – £18,000 to £25,000 annually Childcare Worker – £17,000 to £23,000 annually School Administrator – £20,000 to £28,000 annually Child Psychologist – £30,000 to £45,000 annually Special Education Needs (SEN) Teacher – £25,000 to £40,000 annually By completing this Teaching and Child Care bundle, you will be equipped to pursue a rewarding and impactful career in education and childcare, making a positive difference in the lives of children across the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Teaching And Child Care
Delivered Online On Demand3 days
£51

Level 3 Healthcare Support: Care Certificate (Standards 1-15) & Nursing - CPD Certified

5.0(3)

By School Of Health Care

Healthcare Support: Level 3 Healthcare Support Course Online As a Healthcare support staff, you can work in different settings within the NHS and private care facilities. The role of the support staff is to assist healthcare professionals in diagnosing, treating and caring for patients. The Level 3 Healthcare Support course provides you with the required knowledge, understanding and skills in order to work in a range of healthcare support settings. The content in this Level 3 Healthcare Support qualification also aligns with the knowledge and skills required for the Senior Healthcare Support Worker apprenticeship standard. The content applies to a variety of roles, including - Adult nursing support Maternity support Theatre support Mental health support Children and young people’s support Allied health profession (therapy support). The Level 3 Healthcare Support qualification is formed of mandatory and optional units. The mandatory units cover core competencies whilst the optional units allow learners to choose from a variety of specialist areas to tailor the qualification to their needs, interests and to reflect the context of their work. So, enrol in our Level 3 Healthcare Support course now and advance your career! Why choose this Healthcare Support: Level 3 Healthcare Support Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Healthcare Support: Level 3 Healthcare Support Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Healthcare Support: Level 3 Healthcare Support Course. Main Course: Level 3 Healthcare Support Course Courses including with this Healthcare Support: Level 3 Healthcare Support Course bundle. Course 01: Care Certificate Course Course 02: Nursing Assistant Course [ Note: Free PDF certificate as soon as completing the This Healthcare Support: Level 3 Healthcare Support Course] Healthcare Support: Level 3 Healthcare Support Course Online This Healthcare Support: Level 3 Healthcare Support Course consists of 21 modules. Course Curriculum of Level 3 Healthcare Support Course Module 1: Promote Personal Development in Care Settings Module 2: Promote Safeguarding and Protection in Care Settings Module 3: Promote Health, Safety and Wellbeing in Care Settings Module 4: Understand Mental Well-Being and Mental Health Promotion Module 5: Causes and Spread of Infection Module 6: Promote Communication in Care Settings Module 7: Responsibilities of a Care Worker Module 8: Promote Effective Handling of Information in Care Settings Module 9: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions Assessment Method of Healthcare Support: Level 3 Healthcare Support Course After completing Healthcare Support: Level 3 Healthcare Support Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Healthcare Support: Level 3 Healthcare Support Course After completing the Healthcare Support: Level 3 Healthcare Support Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Healthcare Support: Level 3 Healthcare Support Course Online This Healthcare Support: Level 3 Healthcare Support Coursequalification is ideal for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements Healthcare Support: Level 3 Healthcare Support Course Online Career path Healthcare Support: Level 3 Healthcare Support Course Online The Healthcare Support: Level 3 Healthcare Support Coursequalification content is applicable to a variety of roles, some of which are listed below: Senior Healthcare Support Worker Senior Healthcare Assistant Maternity Support Worker Theatre Support Worker Therapy Support Worker Enablement Worker Rehabilitation Assistant

Level 3 Healthcare Support: Care Certificate (Standards 1-15) & Nursing - CPD Certified
Delivered Online On Demand18 hours
£12

Admin, Secretarial & PA Training

By IOMH - Institute of Mental Health

Overview of Admin, Secretarial & PA Training In today’s busy UK business world, skilled administrative staff are vital to keeping things running smoothly. The Admin, Secretarial & PA Training sector is a growing £2.8 billion industry, with over 1.2 million professionals working across the country. From large companies in London to smaller businesses in Manchester and Birmingham, trained administrative professionals are always needed. This Admin, Secretarial & PA Training course is designed to help motivated individuals become strong and reliable office support staff. Through this course, learners will study useful Admin, Secretarial & PA Training modules that include personal assistance, managing office tasks, and staying organised. You will also build important skills such as proper telephone manners, writing professional emails and letters, and handling daily responsibilities in a clear and efficient way. Topics like time management, clear communication, arranging meetings, and working with Excel and PowerPoint are all part of the training. These skills help learners stand out when applying for jobs. Admin, Secretarial & PA Training is a smart choice for those who want steady work and career growth. With admin roles growing by 15% every year and average pay around £35,000, this training can lead to rewarding job opportunities. Whether helping top managers or running a busy office, learners finish the course with all the important skills needed in today’s workplace. Learning Outcomes By the end of this Admin, Secretarial & PA Training course, learners will be able to: Provide strong personal assistant and administrative support Organise tasks and manage office work smoothly Answer calls and write emails or letters professionally Manage time well and communicate clearly with others Plan and arrange meetings while understanding body language Use Excel and PowerPoint to complete office jobs Who Is This Course For? This Admin, Secretarial & PA Training is ideal for: People changing careers who want to start in admin roles with a solid base in secretarial and office support School leavers or graduates who want to build important office skills like time management, business writing, and Microsoft Office before starting work Current admin workers wanting to learn more about meeting planning, organising work better, and improving communication Those returning to work after a break and needing to refresh their admin knowledge and learn new tools Small business owners who want to handle office work, client communication, and schedules on their own Process of Evaluation After studying the Admin, Secretarial & PA Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Admin, Secretarial & PA Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this Admin, Secretarial & PA Training can lead to the following roles: Personal Assistant – £18,000 to £35,000 per year Administrative Assistant – £16,000 to £28,000 per year Office Manager – £22,000 to £40,000 per year Executive Secretary – £20,000 to £38,000 per year Reception Manager – £18,000 to £30,000 per year

Admin, Secretarial & PA Training
Delivered Online On Demand18 hours 49 minutes
£11.99

Nursery School Teacher- QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Teacher | 10 Endorsed Certificates Included | Life Time Access

Nursery School Teacher- QLS Endorsed Bundle
Delivered Online On Demand
£599

Primary Teaching, Educational Psychology and Teacher's Lesson Planning

4.7(47)

By Academy for Health and Fitness

Are you passionate about shaping young minds and creating a positive impact through education? Look no further! Introducing our exclusive bundle of eight meticulously curated courses that will equip you with the knowledge and insights needed to excel in the world of primary teaching, educational psychology, and lesson planning. At the heart of this bundle are three QLS-endorsed courses, ensuring that your hard work and dedication will be rewarded with prestigious hardcopy certificates. Dive deep into the realm of Primary Teaching, unravel the intricacies of Educational Psychology, and master the art of Lesson Planning for Teaching. These courses provide you with a solid foundation, equipping you with the theoretical knowledge required to thrive in the classroom. But that's not all - this bundle also features five relevant CPD QS-accredited courses that further enhance your skill set. These additional courses broaden your perspective, enabling you to create engaging and effective learning environments. Key Features of the Primary Teaching, Educational Psychology and Teacher's Lesson Planning Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Primary Teaching, Educational Psychology and Teacher's Lesson Planning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Primary Teaching QLS Course 02: Educational Psychology QLS Course 03: Lesson Planning for Teaching 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Montessori Education for Early Childhood Course 02: Phonics in Early Years Settings Course 03: Impact of Play on Early Childhood Learning Course 04: Education and Pedagogy Course 05: Teaching Assistant In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Primary Teaching, Educational Psychology and Teacher's Lesson Planning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Acquire a comprehensive understanding of primary teaching principles and practices. Gain insights into the theories and applications of educational psychology. Develop effective lesson plans and instructional strategies for diverse learners. Explore the Montessori approach and its relevance to early childhood education. Master the phonics techniques and their application in early years settings. Understand the impact of play on early childhood learning and development. Enhance your knowledge of education and pedagogy to create engaging learning environments. Embark on a transformative journey in the realm of education with our Primary Teaching, Educational Psychology, and Teacher's Lesson Planning bundle. This carefully curated package combines three QLS-endorsed courses with five CPD QS-accredited courses, providing you with a comprehensive understanding of the foundations of primary teaching, educational psychology, and effective lesson planning. Dive into the essentials of primary teaching, exploring best practices and innovative approaches to engage young learners. Unravel the principles of educational psychology, gaining insights into the cognitive, social, and emotional aspects of learning. Equip yourself with the tools and strategies to develop effective lesson plans tailored to diverse learners' needs. With theoretical knowledge and practical applications, this bundle prepares you to make a positive impact in the classroom. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring primary school teachers seeking a comprehensive foundation in teaching methodologies and psychology. Current teachers looking to enhance their understanding of educational psychology and improve their lesson planning skills. Teaching assistants and support staff aiming to expand their knowledge and contribute more effectively in the classroom. Individuals interested in pursuing a career in education or related fields. Career path Primary School Teacher: £24,000 - £40,000 per annum Special Education Teacher: £25,000 - £45,000 per annum Education Consultant: £30,000 - £55,000 per annum Curriculum Developer: £25,000 - £45,000 per annum School Administrator: £22,000 - £40,000 per annum Educational Psychologist: £35,000 - £60,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Primary Teaching, Educational Psychology and Teacher's Lesson Planning
Delivered Online On Demand46 hours
£309

Diploma of Paralegal (Legal Secretary) - Online

By Learn Era

Embarking on the 'Paralegal (Legal Secretary)' course opens doors to an intriguing sector where proficiency meets opportunity. In the UK, the legal services market, worth over £35 billion, reflects an escalating demand for adept paralegals. This course is meticulously designed to equip learners with a comprehensive understanding of legal frameworks and administrative duties, setting the stage for a robust career in law. Our curriculum is tailored to instil essential skills and knowledge, ensuring participants emerge as competent legal secretaries, pivotal in the smooth functioning of law firms and legal departments. With a focus on real-world applications, the programme delves into document management, legal procedures, and client communication, moulding novices into indispensable assets in legal settings. Learning Outcomes: Acquire fundamental knowledge of UK legal systems and structures. Develop expertise in legal documentation preparation and handling. Enhance skills in effective communication within legal contexts. Understand ethical considerations and confidentiality in law. Learn client liaison and support techniques in legal environments. Gain insights into law office management and administrative procedures. Cultivate an ability to work under tight deadlines in legal settings. Master the art of meticulous research and analysis in legal tasks. Who Is This Course For? Aspiring legal secretaries seeking a foundational understanding of law. Administrative professionals aiming to transition into legal roles. Law students desiring to augment their education with practical skills. Individuals interested in exploring careers within legal frameworks. Support staff in legal firms wishing to enhance their expertise. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Legal Secretary: £20,000 - £30,000 Paralegal Assistant: £18,000 - £25,000 Legal Administrator: £17,000 - £24,000 Court Clerk: £20,000 - £28,000 Legal Executive: £22,000 - £35,000 Conveyancing Assistant: £18,000 - £26,000 Course Features Lectures 13 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 0 Assessments Yes Diploma of Paralegal (Legal Secretary) Lecture1.1 Module 1: Introduction to the Legal System Lecture1.2 Module 2: Legal Research and Writing Lecture1.3 Module 3: Contract Law Lecture1.4 Module 4: Tort Law Lecture1.5 Module 5: Criminal Law and Procedure Lecture1.6 Module 6: Property Law Lecture1.7 Module 7: Family Law Lecture1.8 Module 8: Employment Law Lecture1.9 Module 9: Wills, Probate, and Administration Lecture1.10 Module 10: Business Law for Paralegals Show more items

Diploma of Paralegal (Legal Secretary) - Online
Delivered Online On Demand6 hours 30 minutes
£29

Dental Practice Administration

By OnlineCoursesLearning.com

Dental Practice Administration You don't need to be a dental specialist or a medical attendant, to work in a dental practice. Filling in as a dental practice executive is an incredible course for those hoping to go into the medical care area, without going to college. A dental practice executive is a significant part in a dental practice with regards to keeping up the workplace, keeping patient records, etc. Individuals who find out about dental practice organization regularly advantage by acquiring information at a passage level situation in the medical care area. While this isn't lucrative, it is an extraordinary beginning for those requiring experience. This course will really expound on what a dental practice manager is and what their duties are. We start by clarifying the various obligations of a dental practice director. Then, we audit the abilities that are regularly needed to be a dental practice manager and the advantages of getting one. At last, we furnish you with a couple of steps that you can take to begin on the way to turning into a dental practice head and furthermore offer a few hints and guidance to help you en route. You Will Learn: What a dental practice chairman is and their job in a dental office The duties of a dental practice chairman The abilities that are needed to be a dental practice overseer Tips and counsel on the most proficient method to begin as a dental practice chairman The Benefits of Taking This Course: You will study the assistant part of a dental practice director You will find out about the various duties and abilities that are frequently expected of a dental office director You will find out about what is needed to turn into a dental office chairman

Dental Practice Administration
Delivered Online On Demand
£50

Business Operations Manager

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Operations Manager bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 25 course mega bundle that will exceed your expectations within your budget. The Business Operations Manager related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Operations Manager bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Operations Manager Bundle consists of the following 20 CPD Accredited Premium courses - Course 01 :Office Administration Course 02 :Admin Support Assistant Course 03 :Document Control Course 04 :UK Employment Law Course 05 :Strategies & Skills for Recruitment - Online Course Course 06 :Office Receptionist Course Course 07 :Email Etiquette Course 08 :Performance Management Course 09 :Key Performance Indicators Professional Course 10 :Objectives and Key Results (OKR) Course 11 :Performance and Appraisal Management Course 12 :Supporting a Grieving Employee: A Manager's Guide Course 13 :Workplace First Aid Level 3 Course 14 :Supervisor Training Course 15 :Risk Assessment & Management Course 16 :Microsoft Office 2016 Advanced Course 17 :New Functions in Microsoft Excel 2021 Course 18 :Delegation Skills Course 19 :Goal Setting Masterclass Course 20 :Leadership: Practical Leadership 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Business Operations Manager bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Business Operations Manager Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Operations Manager bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Operations Manager Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Business Operations Manager
Delivered Online On Demand6 days
£250

Level 2 Certificate in Customer Service

4.3(43)

By John Academy

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Customer Service
Delivered Online On Demand32 hours
£18

Microsoft Excel 2007 for Beginners

4.3(43)

By John Academy

Description: This course was created to help anyone learn about Microsoft Excel 2007 for beginners. Through this course, you will learn the importance of planning and organise your thoughts when creating a worksheet. This will help you maximise the capability of the Excel program. You will learn the basic functions and formula that are commonly used in Microsoft Excel. You will also know the importance of saving, editing and creating new worksheets in an effective manner. This course will help you practice what you've learned and learn how to apply what you've learned in your career. Who is the course for? Professionals who want to learn about Microsoft Excel 2007 features People who have an interest in knowing all the essentials in Microsoft Excel 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel 2007 for Beginners is a useful qualification to possess and would be beneficial for any for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel 2007 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 01:00:00 Module Ten - Formatting your Data 01:00:00 Module Eleven - More Formatting 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2007 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Excel 2007 for Beginners
Delivered Online On Demand11 hours 30 minutes
£21