5557 Assistant courses delivered On Demand

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Tired of browsing and searching for a Allied Health course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Allied Health bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Allied Health course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Allied Health, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Allied Health Bundle Consists of the following Premium courses: Course 01: Paramedicine Study Course 02: Physiotherapy Assistant Course 03: Massage Therapist - A successful Business Course 04: Thai Massage Therapy for Pain Management - Online Diploma Course 05: Deep Tissue Massage Therapy Course 06: Occupational Therapy Course 07: Aromatherapy and Reflexology Complete Training Course 08: Acupressure Expert for Pain Relief Course 09: Joint Health: Maintaining Joints And Reducing Pain Course 10: Pain Management Course 11: Wound Care Level 2 Course 12: Radiography Course 13: Medical Terminology Training Course 14: Medical Law Enrol now in Allied Health to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Allied Health expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Paramedicine Study Module 1: Introduction to Paramedicine Module 2: Roles and Responsibilities of Paramedics in the UK Module 3: Basic Human Anatomy Module 4: Initial Assessment Module 5: Medication Administration Module 6: Common Injuries Module 7: Major Injuries Module 8: Other Medical Emergencies Module 9: Infection Control Module 10: Paediatric Paramedicine Module 11: Pain Management Module 12: Emergency Response Planning and Management Module 13: Paramedicine Risk Management Module 14: CPR and AED Administration Module 15: Ambulance Administration Module 16: Law and Legislations for Paramedics Module 17: Paramedic Procedures in Response to Covid-19 CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Allied Health bundle. Note: Completing this course does not imply that you are qualified to work as a Professional. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT Requirements Our Allied Health course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Allied Health expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Title Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Functional Skills in Maths & English Course provides an excellent opportunity to strengthen your essential skills in the most approachable and engaging way. Whether you're aiming to improve your understanding of numbers or boost your ability to communicate clearly, this course helps build a strong foundation. You’ll gain the confidence to tackle everyday situations, from budgeting and measuring to writing emails and reading instructions. This online course is designed for anyone wanting to refine their Maths and English abilities, without the need for physical attendance. With clear, easy-to-follow modules, you’ll have the flexibility to learn at your own pace and revisit topics as needed. Whether you're looking to gain a qualification or simply enhance your personal development, the course caters to your needs, ensuring you’re fully prepared for the challenges that come your way. Take the first step in strengthening your Maths and English skills today, and watch your confidence grow. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Numbers Module 02: Multiples Factors Module 03: Fractions and Power Module 04: Percentages and Averages Module 05: Expressions Module 06: Decimals Module 07: Exponents and Radicals Module 08: Graphs Module 09: The Profit and Loss Module 10: Perimeter and Area Module 11: Probability Module 12: Reading Module 13: Writing Module 14: Speaking Module 15: Grammar, Spelling and Punctuation Module 16: Sentence Structure Module 17: Composition Writing Learning Outcomes: Apply numerical concepts confidently for real-world problem-solving. Demonstrate proficiency in various aspects of linguistic communication. Interpret and create graphical representations with precision. Analyse and assess financial data, including profit and loss scenarios. Utilise probability concepts in decision-making processes. Construct grammatically sound sentences and compositions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming to enhance mathematical and language skills. Students seeking foundational knowledge for further education. Professionals desiring a comprehensive functional skill set. Job seekers looking to boost their employability. Those pursuing a career in finance, communication, or administration. Adults returning to education for personal or career development. Aspiring entrepreneurs aiming to understand business concepts. Individuals wanting to excel in both numerical and linguistic domains. Career path Data Entry Clerk Administrative Assistant Customer Service Representative Retail Associate Receptionist Sales Support Assistant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Our Nursery Nurse course will teach you the skills and information you need to help young children navigate the first years of their educational journey. This Nursery Nurse course is designed to give you the knowledge and skills you will need to become a fully qualified Nursery Nurse or Nursery Teacher. This Nursery Nurse course will enable you to gain in-demand skills that employers are looking for to offer children the learning support they require until they enter primary school. Learn everything you need to know about caring for little children and how to play an important part in their development. Enrol in this Nursery Nurse course today and gain the experience, skills, and knowledge you need to advance in your career as a nursery nurse or teacher. Why Choose Nursery Nurse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Nursery Nurse Bundle Course Course 01: Nursery Nurse Course 02: Teaching Assistant Course 03: Childcare and Nutrition Course 04: Autism Diploma Course 05: Diploma in Special Education Needs (SEN) Course 06: Advanced Diploma in Child Care Course 07: Level 2 Safeguarding Children Training Course 08: Level 3 Certificate in Understanding Autism Course 09: Level 3 Award in Childcare and Education Course 10: Level 4 Early Years Detailed course curriculum Nursery: Nursery Nurse Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carrers Assessment Method After completing each module of the Nursery Nurse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Nursery Nurse course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Nursery Nurse Course is included for: Students Recent graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to improve their knowledge and skill. Requirements Nursery Nurse There are no specific requirements for Nursery Nurse course because it does not require any advanced knowledge or skills. Career path Nursery Nurse Certificates Certificate of completion Digital certificate - Included

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

***24 Hour Limited Time Flash Sale*** Xero Accounting and Bookkeeping Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Xero Accounting and Bookkeeping Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Xero Accounting and Bookkeeping bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Xero Accounting and Bookkeeping Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Xero Accounting and Bookkeeping Career Bundle: Course 01: Xero Accounting & Bookkeeping Course Course 02: Xero Advisor Course 03: Quickbooks Bookkeeping Course 04: Excel for Bookkeeping Course 05: Bookkeeping Tool: Google Sheets Course 06: Sage 50 Accounts Course 07: Payroll: Payroll Management Course 08: Accountancy at QLS Level 5 Diploma Course 09: Managerial Accounting Training Course 10: Applied Accounting Course: Mastering Financial Management Course 11: Accounts Payable Clerk Training Course 12: Making Budget & Forecast Course 13: Cost Control Process and Management Course 14: Anti-Money Laundering (AML) Course 15: Tax Accounting Diploma Course 16: Introduction to VAT Online Training Course 17: Corporate Finance: Working Capital Management Course 18: Level 4 Diploma Accounting and Business Finance Course 19: Financial Modelling for Decision Making and Business Plan Course 20: Financial Accounting Course 21: Commercial Law Course 22: Microsoft Excel Training: Depreciation Accounting Course 23: Concept of Charity Accounting Course 24: Understanding Financial Statements and Analysis Course 25: Finance Assistant Training: Level 1 & 2 Certification Course 26: Negotiation Skills Certificate Course 27: Document Control Course 28: Advanced Diploma in Microsoft Excel Course 29: Online Time Management Training Course 30: Risk Assessment & Management With Xero Accounting and Bookkeeping, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Xero Accounting and Bookkeeping today and take the first step towards achieving your goals and dreams. Why buy this Xero Accounting and Bookkeeping? Free CPD Accredited Certificate upon completion of Xero Accounting and Bookkeeping Get a free student ID card with Xero Accounting and Bookkeeping Lifetime access to the Xero Accounting and Bookkeeping course materials Get instant access to this Xero Accounting and Bookkeeping course Learn Xero Accounting and Bookkeeping from anywhere in the world 24/7 tutor support with the Xero Accounting and Bookkeeping course. Start your learning journey straightaway with our Xero Accounting and Bookkeeping Training! Xero Accounting and Bookkeeping premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Xero Accounting and Bookkeeping is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Xero Accounting and Bookkeeping course. After passing the Xero Accounting and Bookkeeping exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Xero Accounting and Bookkeeping course is ideal for: Students seeking mastery in Xero Accounting and Bookkeeping Professionals seeking to enhance Xero Accounting and Bookkeeping skills Individuals looking for a Xero Accounting and Bookkeeping-related career. Anyone passionate about Xero Accounting and Bookkeeping Requirements This Xero Accounting and Bookkeeping doesn't require prior experience and is suitable for diverse learners. Career path This Xero Accounting and Bookkeeping bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost