6216 Assistant courses in Saltdean delivered On Demand

Have you ever envisioned yourself as a guardian of health and safety in the dynamic landscape of healthcare? Embark on a transformative journey with our Advanced Diploma in Health & Safety at QLS Level 7, a meticulously curated course bundle comprising 11 QLS endorsed CPD accredited courses. Immerse yourself in the intricate tapestry of healthcare with courses ranging from Health & Safety and Wellbeing in Care to Medical Law and Public Health and Safety. Each course is meticulously crafted to elevate your understanding of health and safety in diverse healthcare settings. This course bundle is a testament to our commitment to providing top-notch education, ensuring that you are well-versed in the nuances of maintaining a safe and secure environment in the healthcare sector. This Advanced Diploma in Health & Safety at QLS Level 7 course bundle is designed to empower individuals aspiring to make a difference in the healthcare realm by instilling a profound understanding of health and safety principles. Through a holistic approach, learners will gain insights into essential aspects such as care planning, safeguarding vulnerable adults, and the control and administration of medicines. By the end of the course, participants will emerge with a robust skill set, ready to contribute to the enhancement of health and safety practices within healthcare organisations. QLS Endorsed Course: Course 01: Advanced Diploma in Health & Safety at QLS Level 7 CPD QS Accredited Courses: Course 02: Health and Social Care Management Course 03: Level 2 Health and Safety in the Workplace Course 04: Medical Law Course 05: Nursing Assistant Diploma Course 06: Domiciliary Care Support Worker Course 07: End of Life Care Course Course 08: Safeguarding Vulnerable Adults Training (Level 1) Course 09: Control and Administration of Medicines Online Training Course Course 10: Care Planning and Record Keeping | Health & Safety Online Course Course 11: Communication & Information Handling in Care Course 12: Public Health and Safety Learning Outcomes: Demonstrate an in-depth understanding of health and safety regulations in care settings. Acquire a comprehensive knowledge of health and social care management principles. Apply Level 2 Health and Safety guidelines in a workplace context. Navigate the complexities of medical law within the healthcare landscape. Develop proficiency as a nursing assistant with a comprehensive diploma. Master the intricacies of end-of-life care, focusing on ethical considerations. Embark on a journey of intellectual growth with our Advanced Diploma in Health & Safety at QLS Level 7. This comprehensive course bundle, consisting of 11 QLS endorsed CPD accredited courses, delves into the heart of health and safety in the healthcare domain. Engage with thought-provoking courses that cover diverse topics, from the nuances of care planning to the critical aspects of public health and safety. This course equips you with the knowledge and expertise needed to navigate the complexities of healthcare, ensuring you emerge as a competent and informed professional. Join us in shaping a safer, healthier future for all. Take the next step in your career. Enrol now and become a beacon of health and safety in the healthcare sector! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Advanced Diploma in Health & Safety at QLS Level 7' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Advanced Diploma in Health & Safety at QLS Level 7 bundle is ideal for: Aspiring healthcare professionals seeking a deep understanding of health and safety principles. Individuals aiming to enhance their career prospects in the healthcare sector. Those involved in care planning and record-keeping roles. Professionals aspiring to contribute to public health and safety initiatives. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Health and Safety Manager - £35K to 60K/year. Senior Care Coordinator - £28K to 45K/year. Compliance Officer in Healthcare - £30K to 50K/year. Healthcare Administrator - £25K to 40K/year. Nursing Supervisor - £32K to 55K/year. Public Health Specialist - £40K to 70K/year. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Are you passionate about bringing new life into the world and empowering mothers through their transformative journey of childbirth? Imagine being the guiding light for families as they welcome their newest members. With our Birth Doula & Maternity Care Training Course you will be able to support mothers in their most vulnerable time. According to Reed a Midwife can earn from £35,000 to £38,000 in a year depending on qualification, experience, location and other factors. In every birth, there's a unique story waiting to unfold. As a doula, you'll be at the heart of these stories, making a profound impact on families' lives. Are you ready to embrace a career that brings joy, strength, and support to mothers and families? Enrol in our Birth Doula & Maternity Care Training Course to make that happen. Key Features This Birth Doula & Maternity Care Training Course Includes: This Birth Doula & Maternity Care Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Birth Doula & Maternity Care Training Course: Module 01: Introduction to Maternity Care Module 02: Terminology and Abbreviations for Maternity Care Assistant Module 03: Roles and Responsibilities of Maternity Care Assistant Module 04: Support in Labour: Intrapartum Care Module 05: Postnatal Care Module 06: Nurture and Nature: The Healthy Newborn Module 07: Infant feeding Module 08: Care During the Third Stage of Labour Module 09: Perinatal mental health Module 10: Supporting a Healthy Pregnancy Module 11: Effective Communication Module 12: Empathy and Comfort Skills Module 13: Team Working Module 14: Maternity Care Assistance as a Career Learning Outcomes The Birth Doula & Maternity Care Training Course Includes: Maternity Care Foundations: Understand key aspects of maternity care and its significance. Terminology Mastery: Acquire fluency in maternity care-related terms and abbreviations. Effective Labour Support: Demonstrate skills in providing intrapartum care during labour support. Comprehensive Postnatal Skills: Apply knowledge to deliver holistic postnatal care effectively. Newborn Well-being: Identify and address factors contributing to a healthy newborn. Perinatal Mental Health Awareness: Recognize and respond to perinatal mental health challenges. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Birth Doula & Maternity Care Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Birth Doula & Maternity Care Training. Moreover, this course is ideal for: Aspiring Maternity Care Assistants Healthcare Students Interested in Maternity Individuals Exploring Maternity Support Roles Parents Aiming for Informed Maternity Support Professionals Transitioning to Maternity Care Roles Requirements There are no requirements needed to enrol into this Birth Doula & Maternity Care Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Birth Doula & Maternity Care Training course. Career path After finishing this Birth Doula & Maternity Care Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Birth Doula & Maternity Care Training are: Maternity Support Worker - £18K to 25K/year. Midwife - £25K to 40K/year. Neonatal Nurse - £24K to 38K/year. Health Visitor - £25K to 42K/year. Obstetrician - £40K to 70K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the essentials of maintaining optimal health with our comprehensive "Introduction to Nutrition and Hydration" course. Delve into the fundamentals of nutrition and hydration to understand their critical role in overall well-being. Whether you're a healthcare professional, fitness enthusiast, or simply curious about improving your lifestyle, this course offers essential knowledge and practical insights. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Introduction to Nutrition and Hydration" course, learners will explore essential aspects of maintaining a healthy diet and staying hydrated. They will understand the importance of balanced nutrition for overall well-being and how different nutrients support our bodies. Through practical examples, they will learn about common issues like malnutrition and ways to provide special nutritional support when needed. The course will also cover the significance of hydration and the effects of dehydration on health. By the end, learners will grasp why water is crucial for our bodies and how to ensure adequate hydration. This curriculum aims to equip learners with practical knowledge to make informed choices about nutrition and hydration, promoting better health outcomes in daily life. Course Curriculum Module 01: Introduction to Nutrition Module 02: Nutrients Module 03: Malnutrition Module 04: Special Nutritional Support Module 05: Dehydration Module 06: Hydration Module 07: Need of Water Learning Outcomes: Understand fundamental concepts of nutrition and its importance in health. Identify essential nutrients and their roles in the body's functions. Recognize signs and causes of malnutrition in diverse populations. Explain strategies for providing specialized nutritional care to individuals. Define dehydration and its impact on bodily functions and health. Describe optimal hydration practices and their benefits for health. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking foundational knowledge in nutrition. Dieticians and nutritionists aiming to expand their expertise. Caregivers and support staff in healthcare settings. Individuals interested in personal health and wellbeing. Students pursuing studies in healthcare or nutrition fields. Career path Nutrition Advisor Healthcare Assistant Dietetic Support Worker Supportive Care Assistant Nutrition and Hydration Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This comprehensive online course is designed to take learners from complete beginners to confident communicators in British Sign Language (BSL). Covering BSL Level 1 & 2, the course provides a structured approach to mastering essential vocabulary, grammar, and conversational skills used by the Deaf community in the UK. Through interactive video lessons, quizzes, and practical exercises, you’ll learn how to introduce yourself, ask questions, discuss daily activities, and engage in meaningful conversations. The course follows the UK government’s national BSL curriculum, ensuring you gain officially recognized skills. You’ll also explore Deaf culture, etiquette, and the importance of visual communication. Whether for personal growth, professional development, or to support Deaf friends and family, this course equips you with the confidence to use BSL in real-life situations. By the end, you’ll be prepared to progress to higher BSL qualifications or apply your skills in various workplace and social settings. Learning Outcomes ✔ Understand and use basic BSL vocabulary (greetings, numbers, family, weather, etc.). ✔ Construct simple sentences using BSL grammar and syntax. ✔ Engage in everyday conversations (shopping, travel, work, hobbies). ✔ Develop fingerspelling and number signing proficiency. ✔ Gain awareness of Deaf culture and communication etiquette. ✔ Prepare for official BSL Level 1 & 2 assessments (optional). ✔ Improve non-verbal communication and visual expression. Who Is This Course For? This course is ideal for beginners without BSL experience and those looking to formalize their skills. It suits parents of Deaf children, teachers, healthcare workers, customer service staff, and anyone interested in Deaf communication. Whether for career advancement, volunteering, or personal enrichment, this course provides a strong foundation in BSL. Career Path ✔ BSL Communicator (£20,000 - £30,000) ✔ Deaf Support Worker (£18,000 - £25,000) ✔ Teaching Assistant (SEND) (£18,000 - £28,000) ✔ Healthcare Communication Support (£22,000 - £35,000) ✔ BSL Interpreter (with further training) (£25,000 - £40,000+) Enrol today and start your journey into British Sign Language!

Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.

The EYFS Teaching Certificate course is designed for individuals passionate about shaping young minds for a better future. In this course, you’ll gain foundational knowledge of the Early Years Foundation Stage (EYFS). You’ll explore EYFS principles, understand the role and responsibilities of an EYFS teacher, and learn how to create a supportive learning environment for young learners. Topics covered include child safeguarding, promoting children’s welfare, and effective teaching techniques. Whether you’re aiming to fast-track your career, enhance your parenting skills, or become a more competent professional, this course provides valuable insights. Upon completion, you’ll be well-prepared for roles such as a Teaching Assistant or a Primary School Teacher.

24 Hour Flash Deal **25-in-1 Early Learning & Childcare Mega Bundle** Early Learning & Childcare Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Early Learning & Childcare package online with Studyhub through our online learning platform. The Early Learning & Childcare bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Early Learning & Childcare course provides complete 360-degree training on Early Learning & Childcare. You'll get not one, not two, not three, but twenty-five Early Learning & Childcare courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Early Learning & Childcare courses are yours for as long as you want them once you enrol in this course This Early Learning & Childcare Bundle consists the following career oriented courses: Course 01: Diploma in Children and Young People's Mental Health Problems Course 02: Child Behaviour: Child Psychology level 4, Mental Health Certification, Autism and Development Course 03: Positive Behaviour in Children and Youth Course 04: Child Development and Care Course 05: The Importance of Preschool Education in Child Development Course 06: EYFS Teaching Assistant and Child Development Course 07: The Whole Brain Learning Approach in Child Development Course 08: Early Childhood Mental Health: Strategies and Interventions Course 09: Child Psychology Course 10: Paediatric Care Course Course 11: Paediatric First Aid Course 12: Childcare Training, Nutrition and Development Course 13: Physical Education (PE) Teacher Course 14: Early Years Foundation Stage (EYFS Practitioner) Course 15: Montessori Education for Early Childhood Course 16: Socialisation and Adaptation in Early Childhood Course 17: Residential Childcare & Cognitive Development Training Course 18: Reactive Strategies for Challenging Behaviour of Young People Course 19: Young People and Challenging Behaviour Diploma Course 20: Self Regulation in Young Children Course 21: Special Education Needs (SEN) Teaching Methodologies Course 22: SENCO - Special Educational Needs Coordination Course Course 23: Child and Adolescent Counselling Course 24: Play Therapy, Mental Health and Child Psychology Diploma Course 25: Using Reggilio Emilia Approach in Early Childhood Course In this exclusive Early Learning & Childcare bundle, you really hit the jackpot. Here's what you get: Step by step Early Learning & Childcare lessons One to one assistance from Early Learning & Childcare professionals if you need it Innovative exams to test your knowledge after the Early Learning & Childcare course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Early Learning & Childcare courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Early Learning & Childcare certificate and transcript on the next working day Easily learn the Early Learning & Childcare skills and knowledge you want from the comfort of your home The Early Learning & Childcare course has been prepared by focusing largely on Early Learning & Childcare career readiness. It has been designed by our Early Learning & Childcare specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Early Learning & Childcare Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Early Learning & Childcare bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Early Learning & Childcare Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Early Learning & Childcare Elementary modules, allowing our students to grasp each lesson quickly. The Early Learning & Childcare course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Early Learning and Childcare training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Early Learning and Childcare This course is suitable for anyone interested to further progress there career in: NCFE Early Learning and Childcare NCFE early learning childcare RQF Early Learning & Childcare RFQ early learning childcare Level 2 Diploma for the Early Years Practitioner (RQF) Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Early Learning and Childcare course, all you need is - A smart device A secure internet connection And a keen interest in Early Learning and Childcare Career path You will be able to kickstart your Early Learning and Childcare career because this course includes various courses as a bonus. This Early Learning and Childcare is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Early Learning and Childcare career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.