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Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

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Autism: Autism Course Online Would you like to know more about the complicated developmental diseases known as autism? You may learn all there is to know about mental health and wellbeing with the help of this Level 3 Certificate in Understanding Autism. You will discover the traits of autism and how to diagnose it throughout this Level 3 Certificate in Understanding Autism Course. Also, this Level 3 Certificate in Understanding Autism training addresses autism resiliency and safeguarding. In the Level 3 Certificate in Understanding Autism, it is covered how autism affects social and emotional growth as well as how to support those who have autism. Also, Level 3 Certificate in Understanding Autism will help you to acquire vital communication abilities that are perfect for people who work in special education. You will have a thorough understanding of autism awareness by the end of the Level 3 Certificate in Understanding Autism course. If you want to advance in the health and social care industry, enrol in the Level 3 Certificate in Understanding Autism course. Learning Objectives After completing this Level 3 Certificate in Understanding Autism course, you will be able to: Understand how to communicate with people who have autism and how to interact with them socially. Know how to assist and manage transitions for people with autism. Know how to provide positive behavioural support to people with autism. Understand the therapeutic approaches and resources available to people with autism and co-occurring disorders. Main Course: Autism: Level 3 Certificate in Understanding Autism Course Free Courses are including with this Autism: Autism Course Course 01: Early Years Level 4 Course 02: SEN Teaching Assistant Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support to this Autism: Autism Course Autism: Autism Course Online You will learn about autism's characteristics, diagnosis techniques, social interactions and communication with autistic people, autism resilience and safety, and much more in this Level 3 Certificate in Understanding Autism course. By the time the course ends, you will have a firm grasp of autism awareness and the abilities required to manage and cope with autism. Who is this course for? Autism: Autism Course Online Everyone interested in learning more about autism and how to support others in society is welcome to enrol in the Autism: Autism Course. Requirements Autism: Autism Course Online To enrol in this Autism: Autism Course, students must fulfil the following requirements. To join in our Autism: Autism Course, you must have a strong command of the English language. To successfully complete our Autism: Autism Course, you must be vivacious and self driven. To complete our Autism: Autism Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Autism: Autism Course Career path Autism: Autism Course Online Your Autism: Autism Course will be helpful for your training as a teacher, teaching assistant, in health and social care, in customer service, and in many other areas.

Occupational Therapy: Occupational Therapy Activate your capabilities with occupational therapy now and find a road to healing and empowerment! Do you desire to pursue a career in occupational therapy or do you want to expand your knowledge in this occupational therapy field? If you want to truly impact people's lives, enrol in our occupational therapy program! You will gain the skills necessary to become a skilled occupational therapy assistant by taking our course in occupational therapy. You will be guided through the process of becoming a qualified assistant with a focus on working with people in occupational therapy settings. The most significant and fascinating theories and paradigms of occupational therapy practice are covered in this occupational therapy course. You will gain knowledge about working with children and adults who have physical and intellectual challenges, fundamental anatomy and physiology. Throughout the Occupational Therapy: Occupational Therapy course you will learn to make strategies for assisting patients in overcoming depression and poor self-esteem, and possible alternatives to occupational therapy. Moreover, from occupational therapy You will also learn about occupational therapists' ongoing professional and personal development. By the end of the Occupational Therapy: Occupational Therapy course you will know how to assist a patient in accepting their current state and moving toward a full recovery, and much more. Take advantage of the chance to learn about Occupational Therapy's techniques for helping people regain their independence, overcome obstacles, and enjoy life to the fullest. Enrol in our Occupational Therapy course to improve people's lives and advance your professional chances! Main Course: Occupational Therapy Free Courses are including with this Occupational Therapy: Occupational Therapy Course Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Autism training Diploma Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Speech & Language Therapy Course Along with The Occupational Therapy: Occupational Therapy Course, We Offer a free Paediatric First Aid Course Special Offers of this Occupational Therapy: Occupational Therapy Course This Occupational Therapy Course includes a FREE PDF Certificate. Lifetime access to this Occupational Therapy Course Instant access to this Occupational Therapy Course Get FREE Tutor Support to this Occupational Therapy Course Occupational Therapy: Occupational Therapy The basis for your journey into the field of occupational therapy will be provided by this extensive course on occupational therapy. Gain understanding of the many facets of occupational therapy through this course, as well as its critical role in enhancing the quality of life for people of all ages. Who is this course for? Occupational Therapy: Occupational Therapy If you want to advance your technical abilities and get ready for the career you want, this occupational therapy course is ideal for you! Requirements Occupational Therapy: Occupational Therapy To enrol in this Occupational Therapy: Occupational Therapy Course, students must fulfil the following requirements. To join in our Occupational Therapy: Occupational Therapy Course, you must have a strong command of the English language. To successfully complete our Occupational Therapy: Occupational Therapy Course, you must be vivacious and self driven. To complete our Occupational Therapy: Occupational Therapy Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Occupational Therapy: Occupational Therapy Course.

Legal Work: Legal Work Are you interested in working in law or are you already employed in the legal field but want to learn more? The best option for you is our Level 2 Certificate in Law and Legal Work. This comprehensive Level 2 Certificate in Law and Legal Work course has described everything necessary to start a career in law and legal work. Starting from the English Legal System to aspects of law-making are explained in this Level 2 Certificate in Law and Legal Work course. Also, this Level 2 Certificate in Law and Legal Work course includes legal requirements, policies, power and procedures. Moreover, this Level 2 Certificate in Law and Legal Work course provides ideas about family welfare law, consumer protection and other relevant topics. Unlock your potential with our Level 2 Certificate in Law and Legal Work course! Main Course: Level 2 Certificate in Law and Legal Work Course Free Courses included with Level 2 Certificate in Law and Legal Work Course: Along with Level 2 Certificate in Law and Legal Work Course you will get free Level 3 Diploma In UK Employment Law Special Offers of this Level 2 Certificate in Law and Legal Work Course This Level 2 Certificate in Law and Legal Work Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Law and Legal Work Course Instant access to this Level 2 Certificate in Law and Legal Work Course Get FREE Tutor Support to this Level 2 Certificate in Law and Legal Work Course Legal Work: Legal Work Everything needed to begin a career in law and legal work has been covered in this extensive Level 2 Certificate in Law and Legal Work course. This Level 2 Certificate in Law and Legal Work course explains everything from the English legal system to various parts of the law-making process. Legal requirements, policies, power, and procedures are also covered in this Level 2 Certificate in Law and Legal Work course. In addition, this Level 2 Certificate in Law and Legal Work course offers concepts related to consumer protection, family welfare law, and other pertinent areas. Who is this course for? Legal Work: Legal Work The people who want to succeed in both their professional and personal lives should pursue this Level 2 Certificate in Law and Legal Work Training. Requirements Legal Work: Legal Work To enrol in this Level 2 Certificate in Law and Legal Work Course, students must fulfil the following requirements. To join in our Level 2 Certificate in Law and Legal Work Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Law and Legal Work Course, you must be vivacious and self driven. Career path Legal Work: Legal Work You can pursue a variety of careers in the legal work industry after earning the Level 2 Certificate in Law and Legal Work, including those as a legal assistant, legal secretary, legal research assistant, or in other pertinent sectors.

The Facilities Manager Training Mini Bundle is built for those managing people, parts, or places—sometimes all three before lunch. With modules in Logistics and Transportation, Operations Management, Supply Chain Management, Problem Solving, and Telephone Etiquette, this bundle provides solid knowledge for those who quietly keep everything running. Whether you’re navigating supplier delays or trying to make someone understand the word “urgent” over the phone, these lessons cover the pillars of effective facilities management. The Facilities Manager Training Mini Bundle is for the doers, the fixers, and the ones who solve it before it makes the group chat. Learning Outcomes: Understand logistics and transportation in workplace environments. Learn the foundations of operations and business flow. Explore supply chain structure and delivery strategies. Apply logical thinking to solve typical workplace issues. Develop telephone etiquette for professional communication. Improve time management in problem-heavy scenarios. Who is this Course For: Facilities coordinators dealing with multiple daily tasks. Office managers handling logistics and daily operations. Admin staff supporting supply or delivery systems. Professionals dealing with inbound and outbound calls. New hires in facilities or office resource roles. Supervisors overseeing internal systems and movement. Problem solvers working across departments regularly. Anyone who fixes things before others notice. Career Path: Facilities Manager – £38,000/year Logistics Supervisor – £34,000/year Office Administrator – £28,500/year Supply Chain Assistant – £29,000/year Operations Coordinator – £32,000/year Reception Manager – £27,000/year

Getting things done doesn’t mean doing it all yourself. The Delegation Skills Training Course Mini Bundle helps you hand things over properly with courses in Team Leader, Problem Solving, Project Management, Communication Skills, and Telephone Etiquette. It’s built for those who’ve ever said, “I’ll just do it myself” one too many times. From giving clear instructions to managing timelines and phone conversations without a sigh, this bundle provides the structure needed to delegate without the drama. Learning Outcomes: Learn Team Leader duties to manage people and daily goals. Tackle tasks using calm and logical Problem Solving methods. Understand basic principles of Project Management planning. Build confidence in structured Communication Skills. Communicate effectively using clear Telephone Etiquette. Coordinate group responsibilities for better team outcomes. Who is this Course For: New managers with growing task lists and teams. Staff preparing for Team Leader responsibilities. Professionals learning Project Management basics. Those improving how they handle workplace problems. Call handlers brushing up Telephone Etiquette skills. Learners improving delegation through clear communication. People passing work to others without losing sleep. Anyone handling multiple tasks with team involvement. Career Path: Team Leader – £28,000 average UK salary Project Coordinator – £30,000 average UK salary Office Manager – £31,500 average UK salary Customer Service Supervisor – £27,000 average UK salary Operations Support Officer – £29,000 average UK salary Communication Assistant – £26,000 average UK salary

Doing everything yourself isn’t sustainable—no matter how organised your desktop looks. The Effective Delegation Training Mini Bundle features Team Leader, Problem Solving, Time Management, Outsourcing, and Telephone Etiquette to help you manage tasks without losing control of the to-do list. Whether you’re handing over duties, managing phone communication or deciding what should be sent elsewhere, this bundle teaches how to work smarter—not longer. It suits learners who want structured guidance without the need for a thousand sticky notes. Learning Outcomes: Understand task flow within the Team Leader role. Solve workplace problems with organised thinking. Apply essential Time Management strategies. Know when and how to use Outsourcing effectively. Build confidence using proper Telephone Etiquette. Assign and track responsibilities more effectively. Who is this Course For: Team leaders looking for structured delegation methods. Professionals juggling tasks across several departments. Staff improving basic Time Management approaches. Individuals overseeing Outsourcing or external work. Call handlers seeking better workplace phone communication. Admins who coordinate shared team responsibilities. Those aiming to delegate without confusion or delay. Learners interested in team-focused responsibility planning. Career Path: Team Leader – £28,000 average UK salary Time Management Consultant – £30,000 average UK salary Operations Administrator – £27,500 average UK salary Outsourcing Coordinator – £31,000 average UK salary Office Supervisor – £29,500 average UK salary Business Support Assistant – £26,500 average UK salary

With clinical coding rising in demand, this Mini Bundle focuses on the necessary groundwork to help you understand data structure, biology terminology, healthcare systems, and pharmacy documentation. It suits learners looking to blend organisational skills with science without peering down a microscope or being on call. Alongside healthcare and coding fundamentals, you’ll touch on time management and the functions of pharmacy technicians—ideal for those with a knack for detail. It’s neat, specific, and logical. And let’s be honest: few things are as satisfying as correctly labelling things (especially in healthcare). Learning Outcomes: Understand healthcare terminology for accurate medical coding. Explore how biology supports clinical coding accuracy. Learn pharmacy roles in relation to patient data. Understand public health systems and health reporting. Apply coding principles with structured healthcare knowledge. Develop time planning skills in coding-based roles. Who Is This Course For: Future clinical coders interested in healthcare systems. Public health students focusing on record interpretation. Admin staff in GP practices and clinics. Pharmacy support staff managing medication records. Healthcare data processors needing structure knowledge. Beginners in health informatics and coding. Professionals transitioning from admin to coding roles. Students exploring scientific admin roles in healthcare. Career Path: Clinical Coding Officer – £30,000/year Healthcare Data Analyst – £32,000/year Pharmacy Technician (Data Role) – £26,000/year Health Records Analyst – £28,500/year Medical Audit Assistant – £27,000/year Medical Information Administrator – £25,500/year

Clear, fast typing remains a prized skill in today’s digital world. This mini bundle covers everything from touch typing basics to advanced audio transcription, Microsoft Word proficiency, and sales writing. Plus, it adds creative writing to help you find your unique voice on screen. Whether you want to improve your typing speed or polish your writing for professional contexts, this bundle lays out the essentials with no fluff. It’s a neat package for those who want to type smarter, write better, and make every word count. Learning Outcomes: Improve typing speed and accuracy using proven techniques. Develop skills to transcribe audio efficiently and clearly. Gain familiarity with Microsoft Word tools and functions. Learn basics of sales writing for persuasive communication. Explore creative writing to enhance expressive skills. Understand formatting and editing for professional documents. Who Is This Course For: Administrative staff needing faster, more accurate typing skills. Aspiring transcriptionists wanting audio typing expertise. Freelancers looking to sharpen writing and typing capabilities. Sales professionals crafting clear and persuasive messages. Students improving document preparation and writing confidence. Writers exploring creative styles and techniques online. Office workers handling diverse writing and formatting tasks. Anyone wanting to combine typing speed with quality writing. Career Path: Transcriptionist – £22,000 per year Administrative Assistant – £20,500 per year Sales Copywriter – £26,000 per year Data Entry Clerk – £19,000 per year Content Writer – £24,000 per year Office Manager – £28,000 per year