261 Assistant courses in Glasgow delivered Live Online

LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is a Junior Literary Agent at Kate Nash Literary Agency, where she has been working since 2021. She loves stories that features complex and dynamic characters and is fascinated by books containing document inserts or written from multiple perspectives. Saskia represents fiction for adults and young adults in the genres of crime, thriller, romance, historical/saga, horror, speculative and bookclub. She does not represent literary fiction, sci-fi, fantasy, non-fiction, action/adventure thrillers, non-fiction, picture books or chapter books for children younger than middle grade. Saskia is particularly looking for LGBTQIA+ romance, high concept psychological thriller with a unique hook or set in an unusual location, and bookclub fiction revolving around a moral dilemma - but she is open to reading submissions in all genres she represents. She is keen to hear from writers from underrepresented voices and perspectives. Saskia would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Tuesday 20th May 2025

Course Overview The "Store Assistant" course offers learners an in-depth understanding of the retail sector, covering essential aspects such as customer service, store management, and retail operations. By completing this course, learners will gain the skills necessary to effectively contribute to the day-to-day operations of a retail environment. The course will also equip them with knowledge of retail management practices, customer interaction strategies, and industry regulations. Learners will come away with a comprehensive understanding of the role and the ability to enhance their professional practice in a retail setting, making them well-prepared for a variety of store assistant positions. Course Description This course is designed to provide learners with essential knowledge and skills for a career as a store assistant. Topics include the roles and responsibilities of store assistants, the basics of retail management, and how to effectively manage customer relationships. Learners will explore visual merchandising, consumer behaviour, and the psychological aspects of retail, along with understanding how to interact with suppliers. Additionally, the course covers relevant retail legislation to ensure compliance in day-to-day operations. Through a structured curriculum, learners will gain insights into managing a retail store, enhancing customer experiences, and applying effective store strategies to improve business outcomes. The course is ideal for those seeking to develop a strong foundation in retail roles and prepare for a successful career in the industry. Course Modules Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail (See full curriculum) Who is this course for? Individuals seeking to start a career in retail. Professionals aiming to enhance their retail management skills. Beginners with an interest in customer service and retail operations. Anyone looking to understand retail environments and store dynamics. Career Path Store Assistant Retail Associate Retail Manager Visual Merchandiser Customer Service Representative Retail Supervisor Supply Chain Assistant

About this Training Course In our pursuit to discover oil & gas in deeper horizons, wells are often drilled in a HPHT environment. To be considered a HPHT well, the downhole conditions will have pressures in excess of 10,000 psi (69 MPa) and 300° F (150° C). To drill these usually expensive wells successfully, the planning and execution phase has to be of an exceptionally high standard. Therefore, both operator and drilling/service contractor staff must be seamlessly aligned and work as a coherent team to reach and then harness the well objectives. This is particularly important when speciality services such as Managed Pressure Drilling (MPD) are being applied with crews and/or supervisors who are not intricately familiar with complicated well control incidents. As we seek to prevent costly non-productive time, attention will also be paid to enabling technologies like expandable solid tubulars, mud coolers and specialty mud. The 3 full-day course will explain the key characteristics and challenges of HPHT Planning and Well Control. This includes: Differences between HPHT and standard (conventional) wells and what this entails for well design. The challenges unique to HPHT and the impact of Pore Pressure Prediction (PPP). Static and Dynamic Equivalent Mud Density and the factors that influence the ultimate Bottom Hole Pressure (BHP). Control practices such as 'fingerprinting' to identify what's happening downhole. HPHT shut-in procedures and practices. Specific HPHT equipment and drilling tool requirements and advantages of Managed Pressure Drilling (MPD). Well control on/off bottom, bull-heading and dealing with kick-loss situations. Mud management, tolerance on mud properties and challenges in cementing. Case history on emergency control. Drills, team effort, checklists, human factor and 'getting everybody on board'. Training Objectives By the end of this course, participants will be able to: Recognize the main differences in planning/design between HPHT and standard (conventional) wells as well as the challenges that will have to be faced. Explain drilling and tripping operational challenges and practices as well as how to manage these effectively. Identify wellbore breathing (a.k.a. ballooning) and how to safely deal with this within the narrow window for mud density selection. Apply practices of consistent fingerprinting and how to develop procedures for this to benefit the rig team. Measure and understand bottom hole pressure and the effect of influencing factors such as temperature, rotation and flow rate. Understand the critical mud properties to alleviate barite sag, general mud density control techniques and specify the essentials in cementing. Manage losses and low fracture gradients with well bore strengthening methods. Execute sound HPHT shut-in procedures. Understand how MPD can assist in the safe and efficient drilling and hole cleaning of HPHT wells. Understand the use of MPD Influx Management Envelopes. Identify critical Early Kick Detection Systems (EKDS) and HPHT well control equipment. Execute safe secondary well control practices in a H2S environment, bull-heading, on and off bottom and handling of gas at surface, using MGS and hydrate mitigation measures. Target Audience The course is intended for: Office-based staff engaged in HPHT well planning and day-to-day operations Field-based rig staff working as front-line supervisors - from Assistant Drillers to Senior Toolpushers Field-based rig staff working for service companies supporting the execution of HPHT wells (MPD, mud and mudlogging services etc.) Trainer Your expert course leader has over 45 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in the well engineering domain. After being employed in 1974 by Shell, one of the major oil & gas producing operators, he worked as an apprentice on drilling rigs in the Netherlands. After a year, he was sent for his first international assignment to the Sultanate of Oman where he climbed up the career ladder from Assistant Driller, to Driller, to wellsite Petroleum Engineer and eventually on-site Drilling Supervisor, actively engaged in the drilling of development and exploration wells in almost every corner of this vast desert area. At that time, drilling techniques were fairly basic and safety was just a buzz word, but such a situation propels learning and the fruits of 'doing-the-basics' are still reaped today when standing in front of a class. After some seven years in the Middle East, a series of other international assignments followed in places like the United Kingdom, Indonesia, Turkey, Denmark, China, Malaysia, and Russia. Apart from on-site drilling supervisory jobs on various types of drilling rigs (such as helicopter rigs) and working environments (such as jungle and artic), he was also assigned to research, to projects and to the company's learning centre. In research, he was responsible for promoting directional drilling and surveying and advised on the first horizontal wells being drilled, in projects, he was responsible for a high pressure drilling campaign in Nigeria while in the learning centre, he looked after the development of new engineers joining the company after graduating from university. He was also involved in international well control certification and served as chairman for a period of three years. In the last years of his active career, he worked again in China as a staff development manager, a position he nurtured because he was able to pass on his knowledge to a vast number of new employees once again. After retiring in 2015, he has delivered well engineering related courses in Australia, Indonesia, Brunei, Malaysia, China, South Korea, Thailand, India, Dubai, Qatar, Kuwait, The Netherlands, and the United States. The training he provides includes well control to obtain certification in drilling and well intervention, extended reach drilling, high pressure-high temperature drilling, stuck pipe prevention and a number of other ad-hoc courses. He thoroughly enjoys training and is keen to continue taking classes as an instructor for some time to come. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

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Course Overview The Teaching Assistant Level 2 course provides an essential foundation for those seeking to build a rewarding career in education support. This comprehensive programme covers the key responsibilities, skills, and knowledge required to assist in classroom settings effectively. Learners will explore a range of topics including child development, SEN support, behaviour management, curriculum understanding, and the role of technology in education. By completing this course, individuals will develop the confidence to work alongside teachers, support diverse learning needs, and foster positive learning environments. The course also highlights career progression opportunities within the education sector, offering valuable insights into future pathways. Whether you are starting out or looking to enhance your current role, this course provides practical knowledge and industry-relevant skills to help you succeed as a Teaching Assistant and contribute meaningfully to pupil achievement and school success. Course Description The Teaching Assistant Level 2 course offers a structured exploration of the duties and expectations placed on modern Teaching Assistants. Learners will gain in-depth knowledge of school operations, safeguarding policies, behaviour management strategies, and methods for supporting literacy, numeracy, and ICT development. The programme places special emphasis on understanding special educational needs (SEN) and nurturing strong communication with students and colleagues. Participants will also examine how to create inclusive learning environments that encourage student participation and success. Designed to enhance both theoretical understanding and workplace readiness, this course equips learners with the tools needed to support teachers, manage small groups, and assist in delivering high-quality education. With a strong focus on professional development and career advancement, this course serves as a stepping stone towards a fulfilling role in educational settings across the UK. Course Modules Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK (See full curriculum) Who is this course for? Individuals seeking to begin a career as a Teaching Assistant. Professionals aiming to enhance their educational support skills. Beginners with an interest in working within school environments. Those looking to support children’s academic and personal development. Career changers wanting to transition into the education sector. Career Path Teaching Assistant Learning Support Assistant Special Educational Needs (SEN) Support Worker Classroom Support Worker Behaviour Support Assistant Early Years Teaching Assistant

Course Overview The Nursing Assistant Diploma offers an in-depth introduction to the fundamental principles and practices of nursing support. This comprehensive course provides learners with essential knowledge of patient care, healthcare standards, ethical practices, and communication techniques within various healthcare settings. Designed to prepare individuals for a rewarding career in healthcare, the course emphasises the importance of safety, hygiene, infection control, and effective patient interaction. By completing this programme, learners will develop a strong foundation in the roles and responsibilities of a nursing assistant, enhancing their competence and confidence to contribute effectively within multidisciplinary healthcare teams. Graduates will be well-equipped to support patient care delivery across hospitals, residential homes, and community care environments. This diploma also provides an ideal stepping stone for further professional development in the healthcare sector, setting learners on a clear path towards meaningful employment and continuous advancement within the nursing field. Course Description The Nursing Assistant Diploma is carefully structured to guide learners through the essential areas of healthcare support. Covering topics such as nursing fundamentals, healthcare legislation, communication skills, infection control, medication administration, and patient mobility, the course ensures a thorough understanding of the nursing assistant role. Learners will explore the professional standards expected in healthcare environments and acquire valuable knowledge regarding patient hygiene, nutrition, oxygenation, and pain management. The curriculum fosters critical skills necessary for maintaining health and safety in clinical settings while promoting compassionate and ethical patient care. By the end of the course, learners will have developed the ability to assist nursing teams, contribute to patient wellbeing, and respond appropriately to a range of care scenarios. Designed to accommodate learners from all backgrounds, the Nursing Assistant Diploma prepares individuals for career opportunities in hospitals, care homes, rehabilitation centres, and other healthcare organisations. Course Modules Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part – 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part – 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing (See full curriculum) Who is this course for? Individuals seeking to build a career as a Nursing Assistant. Professionals aiming to enhance their healthcare support skills. Beginners with an interest in nursing and patient care. Career changers looking to enter the healthcare sector. Healthcare support workers wishing to formalise their skills with a recognised qualification. Career Path Nursing Assistant Healthcare Support Worker Care Assistant Residential Care Worker Community Healthcare Worker Rehabilitation Support Assistant Patient Care Assistant Healthcare Administrative Support Staff

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Course Overview The SEN Teaching Assistant Level 7 course offers a comprehensive exploration of Special Educational Needs (SEN) support within educational settings. Designed to enhance both foundational knowledge and specialised understanding, this programme equips learners with the expertise to assist pupils with diverse needs, from cognitive and communication challenges to social, emotional, and sensory difficulties. By undertaking this course, learners will develop the competence to contribute meaningfully to inclusive education environments, supporting teachers and fostering positive learning experiences for students with SEN. The course places strong emphasis on evidence-based teaching strategies, effective collaboration with parents and professionals, and the promotion of pupil well-being and achievement. By the end of the course, learners will have gained valuable insights into SEN frameworks, support structures, and methodologies that can be applied within primary, secondary, and special education contexts, positioning them for success in supportive educational roles. Course Description The SEN Teaching Assistant Level 7 course delves deeply into the key areas necessary for understanding and supporting learners with Special Educational Needs. Covering SEN legislation, support strategies, high-quality teaching techniques, and effective communication approaches, the course offers a thorough grounding in current best practices. Learners will explore how to identify and respond to different types of needs, including cognitive impairments, emotional and mental health challenges, and physical or sensory disabilities. In addition, the course highlights the importance of partnership working with families, educators, and external agencies. Designed to offer a rich and engaging learning experience, the programme combines theoretical frameworks with applied strategies for fostering inclusive and supportive learning environments. Participants will develop the confidence and knowledge required to play a vital role in the academic and social development of students with SEN, preparing them for rewarding opportunities in the education sector. Course Modules Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership (See full curriculum) Who is this course for? Individuals seeking to build a career supporting pupils with Special Educational Needs. Professionals aiming to strengthen their expertise in inclusive education practices. Beginners with an interest in educational support and SEN frameworks. Teaching assistants and school support staff wishing to enhance their SEN knowledge. Career changers exploring opportunities in the education and support sector. Career Path SEN Teaching Assistant Learning Support Assistant Behaviour Support Assistant Special Educational Needs Coordinator (SENCO) Assistant Inclusion Support Worker Pastoral Support Assistant Educational Support Officer

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman. Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions. So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!   Bitesize Masterclass with Sophie Chapman Sophie Chapman EA to Steven Bartlett  Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle. After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett. Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years.  Kate Wood Masterclass Facilitator  Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session. Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts. When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside. Session topics: How to establish your self-leadership position in your EA capacity Transition from a PA to EA Career development Boundary setting and wellbeing Q&A with the audience - Open-Book Q&A What is a Bitesize Masterclass? Short burst session. Keynote speakers discuss key themes/topics they are passionate about. Q&A with the audience attendees - ask the questions you don't usually get to ask! Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊 Virtually delivered - attend from anywhere that's convenient for you! Packed with content, tips and tricks and from industry professionals who can share their experiences with you. Who will attend? PA's EA's Administrative roles --------------------------- At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together. ---------------------------

FAA Level 1 Award In Awareness Of Safeguarding (RQF) Face-to-Face Classroom: Half-day course Virtual Classroom: 2 sessions of 2 ½ hours For those who work with children, young people and vulnerable adults Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to Course Contents: Safeguarding legislation and guidance Key safeguarding roles Different types of abuse Signs and indicators of abuse and neglect Actions to take when a safeguarding concern arises Benefits of this course: In 2018/2019, 415,050 concerns of abuse were raised In 2018/2019, there were nearly 400,000 children in need 52,300 children were subject to a child protection plan 63% of adult safeguarding concerns are for people over 65 1 in every 42 adults aged 85+ have required safeguarding enquires... Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it. This Level 1 Safeguarding Awareness course gives people the knowledge to make a real difference to a person's life! This basic Safeguarding course is a nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd. This means that you can be rest assured that your Level 1 in Safeguarding Certificate provides information for best practice to make a real difference to protect the health and wellbeing of the most vulnerable in our society. The Ofqual Register number for this course is 603/5635/2