77 Assistant Manager courses in Cardiff delivered Online

Level 4 Diploma in Tourism and Hospitality Management Course The purpose of this Hospitality Management: Hospitality Management Course qualification is to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training needs. This Hospitality Management is a comprehensive training course for new managers and aspiring professionals in the hospitality and tourism sector. Level 4 Diploma in Tourism and Hospitality Management Course The purpose of this Hospitality Management: Hospitality Management Course qualification is to provide practical guidance and specialist knowledge on topics such as housekeeping, catering, front office operations, quality of service, and staff training needs. This Hospitality Management is a comprehensive training course for new managers and aspiring professionals in the hospitality and tourism sector. Who is this course for? Level 4 Diploma in Tourism and Hospitality Management Course Anyone who works in or wants to work in the hospitality business should take this course on Level 4 Diploma in Tourism and Hospitality Management Course. Requirements Level 4 Diploma in Tourism and Hospitality Management Course To enrol in this Level 4 Diploma in Tourism and Hospitality Management Course, students must fulfil the following requirements. To join in ourTourism and Hospitality Management Course, you must have a strong command of the English language. To successfully complete our Level 4 Diploma in Tourism and Hospitality Management Course, you must be vivacious and self driven. To complete our Tourism and Hospitality Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Tourism and Hospitality Management Course Career path Level 4 Diploma in Tourism and Hospitality Management Course You will be able to find employment in a variety of industries after finishing this Level 4 Diploma in Tourism and Hospitality Management Course, including restaurant management, hospitality assistant manager, and hospitality manager.

New Manager : New Manager Course Are you prepared to learn about all the newest subjects in order to stay up-to-date with changes in the employment market? Our new manager course can assist you in becoming a better match for the new manager job path you have selected. The goal of this new manager course is to provide aspiring leaders with the fundamental management abilities they need. This new manager course includes performance management, team development, and effective communication. Moreover, our new manager course teaches leadership styles, conflict resolution, and how to create a productive work atmosphere. Additionally, this new manager course explains how to overcome obstacles in their new responsibilities and promote team success. Enrol in our new manager course for a thorough foundation for new managers to build confidence, decision-making skills, and strategic thinking via interactive seminars and hands-on activities! Learning outcomes of new manager course This new manager course provides information on: The responsibilities of a new manager and a brief overview of project management. Also, this new manager course explains human resource management. Leadership and management skills will be developed by this new manager course. Our new manager course teaches how to improve yourself as a team leader. Operations management, office management, and office administration are all parts of this new manager course. After completing this new manager course, you will be an expert in business management. Special Offers of this New Manager : New Manager Course This New Manager : New Manager Course includes a FREE PDF Certificate. Lifetime access to this New Manager : New Manager Course Instant access to this New Manager : New Manager Course Get FREE Tutor Support to this New Manager : New Manager Course New Manager : New Manager Course Ready to step into leadership? Our New Manager: New Manager course is designed to equip aspiring leaders with the essential management skills they need. This New Manager: New Manager course covers performance management, team development, and effective communication. You'll also learn various leadership styles, conflict resolution strategies, and how to foster a productive work environment. Plus, our New Manager: New Manager course offers guidance on overcoming challenges in your new role and driving team success. Enroll in our New Manager: New Manager course today and take the first step toward becoming an effective and inspiring leader! Who is this course for? New Manager : New Manager Course Anyone looking to advance their career, train for a new position, or upskill in preparation for a promotion can take our new manager course. Requirements New Manager : New Manager Course To enrol in this New Manager : New Manager Course, students must fulfil the following requirements. To join in our New Manager : New Manager Course, you must have a strong command of the English language. To successfully complete our New Manager : New Manager Course, you must be vivacious and self driven. To complete our New Manager : New Manager Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this New Manager : New Manager Course. Career path New Manager : New Manager Course This new manager course might assist you in landing the industry position of your dreams.

Public Speaking: Public Speaking Course Online Do you want to expand your job opportunities? As a result, public speaking abilities are essential in today's work environment. This public speaking training can assist you in developing the skills required to succeed. This thorough Public Speaking course will help you obtain an in-depth understanding of the Public Speaking Course goals, learn about the power of public speaking, and uncover the vital aspects that create a great speaker. This comprehensive Public Speaking Course will assist you in developing the skills required to produce effective presentations that leave a lasting impression. The Public Speaking Course focuses on the practical components of delivering a speech. This Public Speaking Course will teach you essential tactics for conquering your worries and increasing your self-confidence. Don't let your fear of public speaking stop you anymore. Enrol in our Public Speaking Course now to discover your inner ability to influence and communicate effectively! Main Course: Public Speaking Course Free Courses are including with this Public Speaking: Public Speaking Course Along with The Public Speaking Course, We Offer a free Self Esteem & Assertiveness Course Along with The Public Speaking Course, We Offer a free Communication Skills Course Special Offers of this Public Speaking: Public Speaking Course This Public Speaking: Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking: Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support to this Public Speaking: Public Speaking Course Public Speaking: Public Speaking Course Online Become a more effective communicator with our engaging public speaking course. Dive into the Public Speaking curriculum to learn vital Public Speaking skills and acquire priceless Public Speaking knowledge. Enroll now to excel in public speaking situations. Don't pass up this chance to become a public speaking pro. Who is this course for? Public Speaking: Public Speaking Course Online This Public Speaking: Public Speaking Course is for anyone who wants to improve their public speaking skills. Requirements Public Speaking: Public Speaking Course Online To enrol in this Public Speaking: Public Speaking Course, students must fulfil the following requirements. To join in our Public Speaking: Public Speaking Course, you must have a strong command of the English language. To successfully complete our Public Speaking: Public Speaking Course, you must be vivacious and self driven. To complete our Public Speaking: Public Speaking Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Public Speaking: Public Speaking Course. Career path Public Speaking: Public Speaking Course Online This Public Speaking: Public Speaking Course training might be the key to launching your ideal leadership career. such as: Principal Assistant Manager Executive Team Leader Manager Controller

Level 5 Public Speaking, Interpreter with Communication Skills Do you want to expand your job opportunities? As a result, public speaking abilities are essential in today's work environment. This public speaking training can assist you in developing the skills required to succeed. This thorough Public Speaking course will help you obtain an in-depth understanding of the Public Speaking Course goals, learn about the power of public speaking, and uncover the vital aspects that create a great speaker. This comprehensive Public Speaking Course will assist you in developing the skills required to produce effective presentations that leave a lasting impression. The Public Speaking Course focuses on the practical components of delivering a speech. This Public Speaking Course will teach you essential tactics for conquering your worries and increasing your self-confidence. Don't let your fear of public speaking stop you anymore. Enrol in our Public Speaking: Public Speaking Course now to discover your inner ability to influence and communicate effectively! Level 5 Public Speaking, Interpreter with Communication Skills Course This Public Speaking: Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking: Public Speaking Course Instant access to this LPublic Speaking: Public Speaking Course Get FREE Tutor Support to this LPublic Speaking: Public Speaking Course Level 5 Public Speaking, Interpreter with Communication Skills Unlock your potential with our Public Speaking course and watch your career opportunities expand! Mastering Public Speaking skills is crucial for today’s workplace, and this Public Speaking course is crafted to equip you with the tools you need to stand out. Gain an in-depth understanding of Public Speaking techniques, learn to captivate audiences, and enhance your presence with confidence. This Public Speaking course provides practical tips to help you overcome fears and boost your self-assurance, ensuring your presentations make a lasting impact. Don’t let anything hold you back—enrol in our Public Speaking course today and transform your communication skills! Who is this course for? Level 5 Public Speaking, Interpreter with Communication Skills This Public Speaking: Public Speaking Course is for anyone who wants to improve their Public Speaking: Public Speaking skills. Requirements Level 5 Public Speaking, Interpreter with Communication Skills To enrol in this Public Speaking: Public Speaking Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Public Speaking: Public Speaking Course. Be energetic and self-motivated to complete our Public Speaking: Public Speaking Course. Basic computer Skill is required to complete our Public Speaking: Public Speaking Course. If you want to enrol in our Public Speaking: Public Speaking Course, you must be at least 15 years old. Career path Level 5 Public Speaking, Interpreter with Communication Skills This Public Speaking: Public Speaking course might be the key to launching your ideal leadership career. such as: Principal Assistant Manager Executive Team Leader Manager Controller

If you’re interested in becoming a fully qualified Teaching Assistant, but don’t know where to start your learning journey, then the Teaching Assistant Level 3 Diploma training course could be the perfect option for you. Learn the skills and knowledge needed to succeed! The Teaching Assistant Level 3 Diploma course has been designed by our team of teaching experts to provide you with a complete overview of what is needed to become a successful TA. Enrol on the Teaching Assistant Level 3 Diploma course today and kickstart a new and exciting career helping children reach their full potential.

Are you ready to embark on an enlightening journey of wisdom with the Assistant Management Accountant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Assistant Management Accountant Bundle. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Managerial Accounting Masterclass Course 2: Management Accounting Tools Course 3: Fundamental Accounting for Small Hotel Business Course 4: Xero Accounting and Bookkeeping Online Course 5: Sage 50 Accounting Course 6: UK Tax Accounting Course 7: Financial Accounting Course 8: Microsoft Excel & Accounting Training Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Assistant Management Accountant Bundle bundle illuminate your path to wisdom. The Assistant Management Accountant Bundle bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Assistant Management Accountant Bundle package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Assistant Management Accountant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Assistant Management Accountant Bundle community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Assistant Management Accountant bundle. Establish robust bases across each course nestled within the Assistant Management Accountant bundle. Decipher intricate concepts through the articulate content of the Assistant Management Accountant bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Assistant Management Accountant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Assistant Management Accountant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Assistant Management Accountant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Assistant Management Accountant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Assistant Management Accountant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Assistant Management Accountant journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Assistant Management Accountant bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Assistant Management Accountant bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

***24 Hour Limited Time Flash Sale*** Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive bundle Course provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive bundle Course is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Career Bundle: Course 01: Equality, Diversity & Inclusion (EDI) in the Workplace Course 02: EDI in adult care Course 03: Equality & Diversity - Discrimination Course 04: Cross-Cultural Awareness Training Course 05: Level 2 Certificate in Workplace Management: Violence Course 06: Sexual Harassment in the Workplace Course 07: Conflict Management Training Course 08: Hospitality Assistant & Management Training Course 09: Decision Making and Critical Thinking Training Course 10: Inspirational Leadership Skills Course 11: Team Building & Management Diploma Course 12: Change Management Course 13: International Law and Human Rights Course 14: Diploma In UK Employment Law Course 15: Legal Advisor Training Course Course 16: Mastering Organizational Chaos Course Course 17: Self Esteem & Confidence Building Course 18: Diploma in Business Management: Corporate Behaviour Course 19: Business Etiquette and Professional Behavior Course 20: Customer Service Essential Skills Diploma Course 21: Social Anxiety Therapy Course 22: Compassion Focused Therapy Course 23: Corporate Risk And Crisis Management Course 24: Dealing With Difficult People Training Course Course 25: Effective Communication Skills Course With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course materials Get instant access to this Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Learn Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course from anywhere in the world 24/7 tutor support with the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course. Start your learning journey straightaway with our Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Training! Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course. After passing the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course doesn't require prior experience and is suitable for diverse learners. Career path This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Bundle Course will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Nursing Assistant Level 1 Learning Outcomes: Understand the responsibilities and duties in nursing. Improve communication skills for effective patient care. Learn record-keeping practices with confidentiality. Gain knowledge of the immune system's role in healthcare. Develop expertise in these nursing specialties. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Nursing Assistant Level 1 Course Syllabus Job Role in Nursing: Gain a comprehensive understanding of the responsibilities and role of a nursing assistant within the healthcare team. Communication in Healthcare: Develop essential communication skills to interact with patients, their families, and healthcare professionals effectively. Patient Record: Learn the importance of accurate record-keeping and maintaining patient confidentiality in a healthcare setting. Immune System: Dive into the fundamentals of the immune system to comprehend its role in patient care and infection control. Rehabilitation Nursing: Explore the principles and practices of rehabilitation nursing, assisting patients in their journey toward recovery and improved quality of life. Community Nursing: Understand the significance of community nursing and how nursing assistants contribute to healthcare delivery beyond hospital settings, including home care and public health.

***24 Hour Limited Time Flash Sale*** Equality, Diversity & Inclusion (EDI) in the Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Equality, Diversity and Inclusion (EDI) In today's quickly changing workplace, the value of Equality, Diversity, and Inclusion (EDI) cannot be overemphasised. With UK data indicating a 29% increase in workplace discrimination lawsuits in the previous year, how can we build a more inclusive and equal working environment? This comprehensive Equality, Diversity and Inclusion bundle delves deep into the principles and practices of Equality, Diversity & Inclusion (EDI), empowering you to build a fairer, more respectful, and successful workplace. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Equality, Diversity is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. But that's not all. When you enrol in Equality, Diversity and Inclusion Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Equality, Diversity and Inclusion Career Bundle: Course 01: Equality, Diversity and Inclusion Course 02: EDI in adult care Course 03: Certificate in Equality, Diversity and Inclusion at QLS Level 3 Course 04: Cross-Cultural Awareness Training Course 05: Level 2 Certificate in Workplace Management: Violence Course 06: Sexual Harassment in the Workplace Course 07: Conflict Management Training Course 08: Hospitality Assistant & Management Training Course 09: Decision Making and Critical Thinking Training Course 10: Inspirational Leadership Skills Course 11: Team Building & Management Diploma Course 12: Change Management Course 13: International Law and Human Rights Course 14: Diploma In UK Employment Law Course 15: Legal Advisor Training Course Course 16: Mastering Organizational Chaos Course Course 17: Self Esteem & Confidence Building Course 18: Diploma in Business Management: Corporate Behaviour Course 19: Business Etiquette and Professional Behavior Course 20: Customer Service Essential Skills Diploma Course 21: Social Anxiety Therapy Course 22: Compassion Focused Therapy Course 23: Corporate Risk And Crisis Management Course 24: Dealing With Difficult People Training Course Course 25: Effective Communication Skills Course Enrol in Equality, Diversity and Inclusion training bundle today and take the first step towards achieving your goals Why Choose Our Equality, Diversity and Inclusion Bundle? Get a Free CPD Accredited Certificate upon completion of Equality, Diversity and Inclusion Get a free student ID card with Equality, Diversity and Inclusion Training Get instant access to this Equality, Diversity and Inclusion course. Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity and Inclusion is affordable and simple to understand The Equality, Diversity and Inclusion is an entirely online, interactive lesson with voiceover audio Lifetime access to the Equality, Diversity and Inclusion course materials The Equality, Diversity and Inclusion comes with 24/7 tutor support Equality, Diversity Start your learning journey straightaway with our Equality, Diversity Training! Equality, Diversity premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Equality, Diversity is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Equality, Diversity You have to complete the assignment given at the end of the Equality, Diversity course. After passing the Equality, Diversity exam, you will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Equality, Diversity Requirements Equality, Diversity Career path Equality, Diversity Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.