The Art of Negotiation (In-Person) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Endfield Farm pottery is peaceful Artist owned studio, offering pottery and ceramic art classes on our farm in the Cheshire countryside. We have a range of pottery classes and ceramic art workshops, for beginners to experienced. We are close to the pretty village of Lymm and the market towns of Warrington, Knutsford and Altrincham. Only 14 miles from Manchester centre.
Overview This comprehensive course on Media and Art will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Media and Art comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Media and Art. It is available to all students, of all academic backgrounds. Requirements Our Media and Art is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 13 lectures • 05:36:00 total length •Introduction to Media Studies: 00:16:00 •Media Forms and The Influence of Media: 00:20:00 •Advertising and Communication: 00:32:00 •Visual Media, Film and Cultural Studies: 00:20:00 •Media Audiences and Institutions: 00:20:00 •New Media and Globalisation: 00:16:00 •Introduction to Fine Art: 00:16:00 •Forms of Fine Art: 00:24:00 •History of Fine Art: 00:44:00 •Art Movements and Genres: 00:36:00 •Modern and Contemporary Art: 00:52:00 •Art Exhibitions and Art Galleries: 00:20:00 •New Media Art: 00:20:00
CPD Approved | ***FREE PDF Certificate + Downloadable Additional Resources** | Lifetime Access
Train to become an arts therapist with our accredited online course. Learn techniques integrating art, music, drama and dance into therapy for healing and personal growth. Gain skills to facilitate self-expression, manage behaviors, improve cognition, and more in individuals and groups. Earn qualifications to practice arts therapies.