Slinger Signaller Training The aim of the NPORS Slinger Signaller Training or Slinger Signaller Course is to provide both theoretical and practical training in the safe and efficient operation of slinging and moving loads using hand signals or radios Guided by the Lift Supervisor. On successful completion of the slinger and signaller course you will be issued with the NPORS Slinger Signaller trained identity card with or without the CSCS Logo or testing can be carried out on your site nationwide or at our training centre in Gloucestershire NPORS Slinger Signaller Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Slinger And Signaller Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Slinger and Signaller Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Slinger Signaller Experienced Worker Test .This test is for operators who have received some form of training in the past or alternatively has been operating as a Slinger Signaller for a period of time. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. This test is held at our test centre in Gloucestershire or at your site nationwide. Discounts are available for multiple bookings Turn your Slinger Signaller red card to blue with our hassle free NVQ, for more information CLICK HERE Slinger Signaller Course Duration Novice: 2 days, maximum of 3 candidates Experienced Worker Test: 1 day test only, maximum of 6 candidates. Location: Tewkesbury Training Centre At Our Customers Site*: Our instructors travel throughout the UK to deliver the slinger signaller training *Mileage and accommodation charges may apply Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. CSCS Health & Safety Test If you require the NPORS Slingers Red operator card with the CSCS logo on then you must have completed the operatives health and safety test within the last two years. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. Slinger Signaller Course Contents: A Slinger Signaller course typically covers a range of topics related to the safe operation of lifting equipment and the signalling procedures involved in crane and lifting operations. While specific course contents may vary depending on the training provider and the regulations of the region, here’s a general outline of what will be included: 1. Introduction to Lifting Operations: Overview of lifting equipment and machinery. Importance of safe lifting operations. Legal and regulatory requirements for lifting operations, LOLLER, PUWER and BS 7121. 2. Roles and Responsibilities of Slinger and Signaller: Duties of the slinger signaller. Understanding the roles of other personnel involved in lifting operations (crane operator, banksman, etc.). Importance of effective communication and coordination. 3. Health and Safety: Risk assessment and hazard identification. Personal protective equipment (PPE) requirements. Safe working practices around lifting equipment and machinery. 4. Lifting Equipment and Accessories: Types of lifting equipment (cranes, hoists, slings, etc.). Inspection and maintenance requirements for lifting gear. Proper selection and use of lifting accessories. 5. Signals and Communication: Standard hand signals for crane operations. Radio communication procedures between Crane Driver & The Slinger and Signaller. Clear and effective communication techniques. 6. Load Identification and Weight Estimation: Methods for identifying loads and determining their weights. Estimating centre of gravity and load stability. 7. Slinging Techniques: Types of slings and their applications. Correct methods for attaching and securing loads. Precautions for different types of loads (e.g., fragile, hazardous). 8. Lifting Operations Planning: Pre-lift checks and planning considerations. Site-specific factors affecting lifting operations (e.g., terrain, weather). Emergency procedures and contingency planning. 9. Practical Exercises and Demonstrations: Hands-on training with lifting equipment and machinery. Practice sessions for signalling and communication. Simulation of real-world lifting scenarios. 10. Assessment and Certification: Written tests to assess theoretical knowledge. Practical assessments of signalling and slinging skills. Certification upon successful completion of the course. It’s essential for the Slinger Signaller Course to provide a balance of theoretical knowledge and practical skills to ensure that participants can effectively carry out their duties as slinger signallers in various lifting operations. Additionally, the course should emphasise the importance of safety and adherence to regulations throughout all aspects of lifting operations. Slinger Signaller Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the Slinger Signaller and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment as a slinger signaller Our slinger and signaller training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS slinger Tester to your site nationwide, to reduce the amount of time away from work Other courses: Master the operation of essential machinery with our Lift Supervision Training, Telehandler Training, Cat & Genny Training, Ride-On Road Roller, Scissor Lift, Abrasive Wheel Training, Lorry Loader Training and Telehandler Training. Elevate your skills for safer and more efficient operations in construction and maintenance projects. Enrol today to advance your career prospects in these industries. Location Advantage: NPORS Slinger Signaller Training Near Me For those looking for a “NPORS Slinger Signaller Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
NPORS Plant Loader Securer Training The NPORS plant loader securer training course is intended for delivery drivers who operate plant equipment to load on to delivery vehicles, additionally for workers who are responsible for securing the plant using various securing equipment. Unsafe loads on vehicles injure more than 1,200 people a year and cost UK businesses millions of pounds in damaged goods. There has been an increasing number of accidents involving mobile plant during loading/unloading or during transportation resulting in fatalities. In line with recommendations from the Safety of Loads on Vehicles from the Department Of Transport, the course will provide both theoretical and practical training to ensure candidates are able to carry out the duties of Plant Loader Securer. NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for the plant loader securer duties. Furthermore, training criteria is based on the approved standards of the Construction Leadership Council. Visit our page; The Art Of Securing Loads Experienced operator – NPORS Plant Loader Securer Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Plant Loader Securer Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Plant Loader Securer Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Plant Loader Securer Test is for operators who have received some form of training in the past or alternatively has been operating the Plant Loader Securer for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the plant loader securer test, a theory section comprised of 25 questions and a practical session. Plant Loader And Securer Course Objectives Plant Loader and Securer Training covers: Legislation: All relevant health and safety and current legislation and British Standards Loading: Load or guide items of plant onto a transporter. Position items of plant on the transporter to ensure no overloading of transporter axles. Ensure integrity and security of items of plant plus attachments using a range of restraining equipment Preparations: Prepare an area for the purposes of loading and unloading construction plant. Prepare a transporter for receiving different items of construction plant, which must include tracked, wheeled and roller types. Agree and give appropriate signals to the plant operator. Check equipment prior to operations Travel: Prepare a transporter for road travel. Ensure intended route of travel is compatible with load weight, width and height. Explain the specific requirements of current legislation for equipment designed for transporting construction plant. State the requirements to be undertaken when loading and unloading plant on the public highway. Plant Loader Securer Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the loading and securing and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury, however this course must be on your site. With its own purpose-built practical training area to simulate an actual working environment. Our Loader Securer training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Plant Loader Securer Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Plant Loader Securer Training? This training is intended for delivery drivers operating plant equipment to load onto delivery vehicles and workers responsible for securing the plant using various securing equipment. 2. What does the Plant Loader Securer Training cover? The course covers legislation, load and guide items of plant, preparing areas for loading/unloading, securing equipment, preparing transporters for road travel, and ensuring compliance with safety requirements. 3. How long is the Plant Loader Securer Training? For novice operators, the training lasts 2 days. Experienced operators can take a 1-day test. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, valid initially for 2 years. 5. Are there any prerequisites for the Plant Loader Securer Training? Candidates must have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Plant Loader Securer Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
360 Excavator Training Courses From The objective of the NPORS 360 Excavator Training courses is to deliver comprehensive theoretical and practical training, ensuring the safe utilisation of excavators. This course covers the proficient operation of both wheeled or tracked excavators, catering to potential Digger operators. Upon successfully completing the NPORS Excavator Training Course, participants will be awarded the red trained operator card or the NPORS Traditional card, signifying their competence in completing the 360 excavator courses. Book direct with Vally Plant Training Today. This Novice 360 Excavator courses span five days and provides personalised 1 on 1 training, offering participants a focused and tailored learning experience to enhance their skills in excavator operation. Our price is structured to 1 on 1 training helping you to gain the Digger Driver Ticket 360 Excavator courses or testing can be carried out on your site Nationwide or our site in Gloucestershire NPORS Excavator Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Excavator Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Excavator Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Excavator Test is for operators who have been using the excavators in the workplace for a few years or that they have had some form of in-formal training in the past. If you are unsure if you qualify to go down the test route please contact our team to discuss this in more detail. If you book this route with us you will receive revision notes for the 25 questions. Discounts are available for multiple bookings NPORS Lifting Operations, Excavator As A Crane is an add on to the excavator operator card to enable the operator to safely pick and carry underslung loads, you can add the excavator as a crane at the same time as your 360 Excavator Training Turn your Excavator red card to blue with our hassle free Excavator NVQ, for more information EXCAVATOR NVQ 360 Excavator Training Course: Mastering Operation, Safety, and Maintenance 360 Excavators are versatile and powerful pieces of machinery widely used in the construction industry for various tasks, from digging trenches to lifting heavy loads with the use of Quick Hitches and Tilt Rotators. However, operating an excavator requires more than just basic knowledge of its controls; it demands proficiency, safety consciousness, and a comprehensive understanding of its capabilities. In this detailed course outline, Vally Plant Training will delve into the essential content covered in an 360 Excavator training course, designed to equip participants with the skills and knowledge needed to operate, maintain, and safely manoeuvre excavators on construction sites. If you’re keen on mastering the art of manoeuvring those heavy-duty machines, the 360 digger training at Vally Plant Training is just what you need. This course is designed to transform you into a pro at operating 360-degree excavators, making you adept at a variety of tasks, from digging to precision handling. The program is tailored to cater to both beginners and experienced operators, ensuring that everyone walks away with valuable skills. For newcomers, there’s an extensive 5-day hands-on 360 digger training where you’ll be immersed in learning the ins and outs of these massive machines, ensuring you get ample time to practice and perfect your technique. The 360 excavator courses for a Novice are 1 on 1 training, this will give you 100% of available time on the excavator learning more than the basics to enable you to pass the NPORS 360 excavator training course first time. Introduction to 360 Excavator Training All Health and safety legislations covered Overview of excavator types and configurations Components and anatomy of an excavator Understanding hydraulic systems and controls 360 Excavator courses Safety Procedures Importance of safety in excavator operation Pre-operation inspection checklist Safe entry and exit procedures Personal protective equipment (PPE) requirements Emergency shutdown procedures 360 Excavator Operation Basics Starting and shutting down procedures Familiarisation with controls: joysticks, pedals, and switches Basic manoeuvres: moving forward, backward, turning, and slewing Operating the boom, arm, and bucket controls Operate Quick Hitches and Tilt Rotators if fitted Understanding machine stability and centre of gravity Excavation Techniques Digging trenches and excavating foundations Sloping and benching techniques for safe excavation Loading dumper trucks and stockpiling materials Precision excavation for utilities and pipelines Lifting and Rigging: Excavator as a crane Overview of Excavator lifting capacities and load charts Selecting appropriate lifting attachments Rigging techniques: using hooks, slings, and chains Safe lifting practices and procedures Excavator Maintenance Importance of regular maintenance for optimal performance Daily, weekly, and monthly maintenance checks Lubrication and greasing points Troubleshooting common issues and repairs Site Safety and Hazard Awareness Identifying and mitigating hazards on construction sites Understanding underground utilities and potential hazards Working safely near power lines and other overhead obstructions Site-specific safety protocols and regulations Practical Hands-On Training Practical exercises in operating an excavator under supervision Manoeuvring in various terrain conditions Excavation tasks: digging trenches, loading trucks, etc. Lifting and rigging exercises with simulated loads NPORS Assessment and Certification Written examination to assess theoretical knowledge Practical assessment of excavator operation skills Certification upon successful completion of the Excavator Course Excavator Variations Micro Excavator up to 1Tons: Excavator Below 10T Excavator above and below 10T Wheeled Or Tracked 180 excavator (3CX) Lifting Operations (additional) Quick Hitch Training Frequently Asked Questions 1. What is 360 excavator operator training, and why is it necessary? 360 Excavator training provides individuals with the skills and knowledge needed to safely and efficiently operate excavators, heavy machinery used in construction, mining, and other industries. It’s essential for ensuring the safety of operators, preventing accidents, and maximising productivity on job sites. All Vally Plant Trainings Excavator Novice courses are 1 on 1 training helping you to gain the digger driver ticket 2. Who should undergo 360 excavator operator training? Anyone who operates or intends to operate excavators should undergo proper excavator training. This includes construction workers, heavy equipment operators, site supervisors, and contractors. Training is also valuable for individuals seeking employment in industries where excavators are commonly used. 3. What topics are covered in excavator 360 course programs? Excavator training programs typically cover a range of topics, including equipment familiarisation, safety procedures, pre-operation inspection, proper operation techniques, trenching and excavation techniques, site hazards identification, and emergency procedures. Our Training programs include hands-on practical training. 4. How long does excavator 360 course take? The duration of excavator training programs can vary depending on factors such as the level of experience of the participants and the depth of the curriculum. Basic training courses may last anywhere from a few days to 2 weeks. Vally Plant Training can also offer shorter refresher courses for experienced Excavator operators. Contact Vally Plant Training For more information 5. Is 360 excavator training Courses mandatory? While excavator training may not be legally mandated,, many employers require operators to undergo 360 Excavator Training as part of their occupational health and safety policies. Additionally, regulatory bodies and industry associations often recommend or require training certification for operating heavy machinery like excavators on site. 6. Where can I find reputable excavator training courses? Reputable 360 excavator training courses are offered by a variety of sources, including vocational schools, community colleges, private training providers, and equipment manufacturers. It’s important to choose a program that is accredited, led by experienced instructors, and covers relevant industry standards and regulations. Additionally, employers may offer in-house training or provide recommendations for external training providers. Call Vally Plant Training for all reputable training including 360 excavator training. How much does a 360 excavator driver earn?A 360 excavator driver earns Approximately between £24,000 and £40,000 pa. This will depend on things like competence, qualifications, skills, and the amount of work you have completed over the years. holding the NPORS Excavator Operator card will give you a better chance of work.How To Apply For 360 Excavator TrainingIf you want to apply for the 360 excavator Training courses in Gloucestershire then please use our contact form to enquire about our excavator courses. Contact us to find more about the other courses that we offer, and any special offers we have running each month. Please give us as much information as possible about the course, like, is this the first time on the machine or have you had previous certification on the plant.. 360 Excavator Training Courses Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the excavator and the Construction & Agricultural industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built Excavator practical training area to simulate an actual working environment. Our 360 Excavator Training Courses and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Excavator assessor to your site nationwide, to reduce the amount of time away from work to complete the 360 Excavator Training or travel to Vally Plant Training’s Facility in Gloucestershire. Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. Ever wondered what it feels like to take control of a 13-tonne excavator? Now’s your chance to find out with this thrilling 13T Excavator Digger Driving Experience. For a full two hours, you’ll be in the driver’s seat, operating one of these colossal machines just like the professionals you’ve seen on motorways and construction sites across the country. Under the expert guidance of the UK’s Number 1 accredited training organisation, you’ll learn how to manoeuvre this massive piece of machinery with skill and precision. From loading dumpers and moving dirt around to digging impressive holes, you’ll experience the raw power and versatility of a 13-tonne excavator first-hand. For those looking for a “NPORS Excavator Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
Person-centred approaches are a core skills framework that articulates what it means to be person-centred and how to develop and support the workforce to work in this way. Developed in partnership with Skills for Health and Skills for Care, the Framework aims to distil best practices and to set out core, transferable behaviours, knowledge and skills. It is applicable across services and sectors and across different types of organisations. Person-centred approaches underpins existing dementia, learning disabilities, mental health and end of life care core skills frameworks. This subject forms standard 5 in The Care Certificate.
ChatGPT, along with other AI tools, aims not to replace the human touch in management, but to enhance it. By addressing repetitive, daily tasks, these tools free up managers to concentrate on core responsibilities like strategic decision-making, team development, and innovation. As we move further into the digital age, integrating tools such as ChatGPT isn't a luxury; it's the future of proactive leadership. In this guide, we'll delve into 10 practical ways through which AI can elevate your efficiency and refine the quality of your work. Gain familiarity with prominent AI tools in the market Efficiently compose and respond to emails Generate concise summaries of complex reports and data. Obtain quick insights, data, and research across varied topics Streamline the writing of articles, training notes, and posts Craft interview tests, form relevant questions, and design checklists for the hiring process 1 Streamlining emails An inbox can be a goldmine of information but also a significant time drain for managers. Here's how to optimise it: Drafting responses: Give the AI a brief, and watch it craft a well-structured response. Sorting and prioritising: By employing user-defined rules and keywords, ChatGPT can flag important emails, ensuring no vital communication slips through the cracks. 2 Efficient report writing Reports, especially routine ones, can be time-intensive. Here's a smarter approach: Automate content: Supply key data points to the AI, and let it weave them into an insightful report. Proofreading: Lean on ChatGPT for grammar checks and consistency, ensuring each report remains crisp and error-free. 3 Rapid research From competitor insights to market trends, research is a pivotal part of management. Data synthesis: Feed raw data to the AI and receive succinct summaries in return. Question-answering: Pose specific questions about a dataset to ChatGPT and extract swift insights without diving deep into the entire content. 4 Reinventing recruitment Hiring can be a lengthy process. Here's how to make it more efficient: Resume screening: Equip the AI to spot keywords and qualifications, ensuring that only the most fitting candidates are shortlisted. Preliminary interviews: Leverage ChatGPT for the initial rounds of interviews by framing critical questions and evaluating the responses. 5 Enhancing training Especially for extensive teams, training can be a monumental task. Here's how ChatGPT can assist: Customised content: Inform the AI of your training goals, and it will draft tailored content suitable for various roles. PowerPoint design: Create visually appealing slide presentations on any topic in minimal time.
Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business
MODERNIZED SERVICES Introduction: In the rapidly evolving realm of dating, finding reliable advice can be a daunting task. However, Miss Date Doctor is revolutionizing the industry by harnessing the power of artificial intelligence (AI) to provide contemporary, personalized dating services. Through the utilization of ChatGPT, Miss Date Doctor combines human expertise with cutting-edge AI technology, offering unrivaled support for individuals seeking dating advice. This article explores how ChatGPT’s AI-driven approach, integrated with Miss Date Doctor’s services, empowers customers with modernized strategies and a customized experience. https://relationshipsmdd.com/chatgpt-dating-advice/
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Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited