Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Level 5 QLS Endorsed Course with FREE QLS Certificate | CPD Accredited | 150 CPD Points | Lifetime Access
From vintage valves to digital dynamics, the world of voice equipment is a fascinating blend of art and science. The Voice Equipment Mastery Course dives deep into the essentials—microphones, mixers, preamps, interfaces, and everything in between. Whether you're setting up a home studio or managing audio for live broadcasts, this course gives you the technical know-how and clarity to handle voice equipment with confidence. Expect clear guidance, audio examples, and expert tips to help you make sense of signal flow, gain staging, and sound quality. Perfect for anyone interested in the audio side of content creation, radio, podcasting, or voiceover work, this course skips the fluff and goes straight to what matters. Learn how to choose the right gear, avoid common pitfalls, and understand what makes your voice sound sharp, clean, and professional. No gimmicks—just solid insights delivered with a touch of wit and a lot of clarity. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Voice Over Equipment Module 02: Microphones for Voice Over Module 03: Headphones and Monitoring Module 04: Audio Interfaces and Preamps Module 05: Acoustic Treatment and Studio Setup Module 06: Voice Over Software and Editing Tools Module 07: Equipment Maintenance and Troubleshooting Learning Outcomes: Analyse microphone specifications for optimal voice capture. Implement effective acoustic treatment for superior sound quality. Operate audio interfaces and preamps to enhance recording precision. Master voice-over software for seamless editing and production. Execute routine equipment maintenance to prolong lifespan. Troubleshoot common issues for uninterrupted recording sessions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring voice-over artists Podcast enthusiasts Content creators Audio production hobbyists Radio presenters Narrators Online course instructors Individuals pursuing a career in audio production Career path Voice-over artist Podcast producer Audio content creator Radio show host Audiobook narrator Sound engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Who can apply for this MBA – Artificial Intelligence program? Anyone with an undergraduate degree with a minimum of 50% marks Minimum of one year of professional experience Professionals looking to grow their career with a Master degree in Management Professionals wishing to make a transition to mid-level and higher positions
ð« Unlock the Sweet Secrets of Decadent Delights with 'Best Chocolate Recipes' Course! ð« Indulge in a world of cocoa-rich wonders with our 'Best Chocolate Recipes' course! Whether you're a budding dessert enthusiast or a seasoned baker looking to expand your repertoire, this delectable journey promises to tantalize your taste buds and elevate your culinary prowess to new heights. ð Why Choose 'Best Chocolate Recipes'? ð Dive into the enchanting realm of chocolate mastery guided by our expert instructors who have honed their craft through years of experience. Discover the art and science behind creating irresistible chocolate treats that will dazzle friends, family, or even potential customers. ð With our carefully curated collection of recipes, you'll learn to whip up a wide array of chocolate delights, from classic favorites to innovative creations that push the boundaries of flavor and presentation. ð Whether you're craving sumptuous cakes, velvety truffles, or silky-smooth mousses, this course has you covered with recipes that cater to every palate and occasion. ð¡ Benefits of Taking the Course: ð¡ Elevate Your Culinary Skills: Master essential techniques for working with chocolate, including tempering, molding, and ganache making, empowering you to create professional-quality confections with confidence. Unleash Your Creativity: Gain inspiration from a diverse range of recipes and learn to customize flavors, textures, and decorations to suit your personal style and preferences. Impress Your Guests: Whether you're hosting a dinner party, special celebration, or simply craving a decadent treat, you'll have an impressive repertoire of chocolate recipes to delight and impress your guests. Explore New Horizons: Expand your culinary horizons by experimenting with unique flavor combinations and innovative techniques that will set your creations apart from the ordinary. ð©âð³ Who Is This For? ð¨âð³ Home Bakers: Whether you're a novice baker looking to refine your skills or a seasoned pro seeking fresh inspiration, this course provides a treasure trove of chocolate recipes and techniques to explore. Aspiring Pastry Chefs: If you dream of pursuing a career in the culinary arts, mastering the art of chocolate is an essential skill that will open doors to exciting opportunities in bakeries, restaurants, and beyond. Chocolate Enthusiasts: If you're simply passionate about chocolate and eager to learn new recipes and techniques, this course offers a delightful journey of discovery that will deepen your appreciation for the world's favorite indulgence. ð Career Path ð Embark on a deliciously rewarding career path with the skills and knowledge gained from our 'Best Chocolate Recipes' course. Whether you aspire to become a pastry chef, open your own bakery, or simply elevate your home baking to the next level, mastering the art of chocolate opens up a world of exciting possibilities. From artisanal chocolatiers to renowned pastry chefs, the demand for skilled professionals who can create exquisite chocolate confections continues to grow. With our comprehensive course, you'll be equipped to pursue opportunities in a variety of culinary settings, from upscale restaurants and hotels to specialty bakeries and beyond. Don't miss out on the opportunity to unlock your chocolate-making potential and indulge in the sweet satisfaction of creating irresistible treats that will delight and inspire! Enroll in our 'Best Chocolate Recipes' course today and embark on a delicious journey that will leave you craving more. ð«â¨ FAQ (Frequently Asked Questions) Q1: What is 'Best Chocolate Recipes' course about? The 'Best Chocolate Recipes' course is a comprehensive guide designed to help chocolate lovers explore a wide range of delicious chocolate-based recipes. From decadent desserts to savory dishes infused with chocolate, this course offers a diverse selection of culinary creations to satisfy any chocolate craving. Q2: Who is this course suitable for? This course is suitable for anyone with a passion for chocolate and an interest in learning new culinary skills. Whether you're a beginner in the kitchen or an experienced cook looking to expand your repertoire, the 'Best Chocolate Recipes' course provides step-by-step instructions and tips to help you create mouthwatering chocolate dishes. Q3: What can I expect to learn from this course? Throughout the 'Best Chocolate Recipes' course, you will learn how to prepare a variety of chocolate-based dishes, including cakes, cookies, truffles, and more. Additionally, you'll gain insights into the different types of chocolate, their uses in cooking, and techniques for achieving the perfect texture and flavor in your creations. Q4: Are the recipes in this course difficult to follow? No, the recipes featured in the 'Best Chocolate Recipes' course are designed to be accessible to cooks of all skill levels. Each recipe includes clear and concise instructions, as well as tips and tricks to help you navigate the cooking process with ease. Whether you're a novice or an expert, you'll find plenty of delicious recipes to enjoy and share with friends and family. Q5: Can I adapt the recipes to accommodate dietary restrictions or preferences? Yes, many of the recipes in the 'Best Chocolate Recipes' course can be easily modified to suit various dietary needs and preferences. Whether you're looking to make gluten-free, dairy-free, or vegan chocolate treats, you'll find plenty of options and substitutions to accommodate your requirements. Additionally, the course provides guidance on ingredient swaps and alternative cooking methods to help you customize each recipe to your liking. Course Curriculum Module 1 Basic Chocolate Recipes Basic Chocolate Recipes 00:00 Module 2 Health-Conscious Recipes Health-Conscious Recipes 00:00 Module 3 Unique Chocolate Recipes Unique Chocolate Recipes 00:00
This is the course of a blend of age-old traditional wisdom and modern scientific knowledge: your own path into something greener and more natural, for healthy and better living.
Creative Writing Training Have you always wanted to be a writer? Are you willing to give your best to learn writing? Welcome to our transformative 'Creative Writing Training' course, where imagination knows no bounds and storytelling becomes art. This comprehensive program offers a dynamic exploration into various facets of creative writing, encompassing multiple genres. This Creative Writing Training course will help you to develop a deep understanding of the fundamental elements of storytelling, including character creation, plotting, and dialogue, enabling you to craft engaging and impactful narratives across various genres. As you move through the Creative Writing Training course, you will explore advanced fiction techniques beyond the basics, such as writing mechanics, critical technical issues, and effective editing strategies, ensuring your writing is polished and professional. Besides, in this course, you will gain expertise in specific genres like children's books, short stories, fiction, and novels, allowing you to express your creativity across diverse literary forms and tailor your writing to specific audience preferences. Writing novels and horrors is always challenging. Therefore, this Creative Writing Training course will teach you about the art of world-building in genres like fantasy and horror, where you'll create vivid and immersive settings, populate them with unique characters, races, and societies, and bring your creative visions to life. Furthermore, this course will give you insight into the art of writing thrillers, drama and comedy. Unleash your storytelling potential - enrol now in the Creative Writing Training course and embark on a journey where every word becomes a brushstroke on the canvas of your imagination. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. 01. Creative Writing Course: Writing Storybooks For Children Introduction Introduction to Children's Writing 00:02:00 Crucial Information 00:02:00 Keys to Success 00:02:00 A.I.M 00:04:00 Coming Up With Ideas Getting Ideas 00:02:00 Character Creation 00:02:00 Characters and Plotting 00:04:00 The Mechanics of Writing Planning Your Story 00:03:00 Storytelling 00:03:00 Important Technical Issues Point of View 00:04:00 Technical Writing Issues 00:04:00 Types of Children's Books Story Structure 00:02:00 Picture Books 1 00:03:00 Picture Books 2 00:03:00 Picture Books 3 00:02:00 Easy Readers 00:03:00 Transition Books 00:01:00 Chapter Books 00:02:00 Junior Novels 00:02:00 Young Adult Fiction 00:05:00 Advanced Fiction Techniques Dialogue 00:05:00 Show don't Tell 00:05:00 Conclusion Conclusion 00:02:00 02. Creative Writing Course - Short Stories Introduction Introduction to Short Story Writing 00:06:00 Foreword Who Am I to Run This Course? 00:07:00 It's All About Mindset 00:07:00 What Tools Do You Need To Succeed? 00:06:00 Part One: Mindset Mental Preparation 00:06:00 Time Management 00:06:00 Self Belief 00:03:00 Goal Setting 00:02:00 Part Two: The Basics Subject Matter 00:04:00 Genre 00:07:00 Scope 00:03:00 Getting Ideas 00:03:00 Part Three: Construction Time The 7-Step Story Generator 00:02:00 Characters & Character Creation 00:04:00 Creating Protagonists 00:07:00 Character Motivation & Interactions 00:03:00 Story & Setting 00:03:00 The 5-Point Story Structure 00:02:00 Style & Tone 00:02:00 Point of View & Tense 00:03:00 Plotting & The Twist 00:05:00 Building a Short Story Template 00:03:00 Introduction to Scrivener All Hail Scrivener! 00:05:00 Part Four: Writing Your Story The Opening Paragraph 00:03:00 Fast Writing 00:05:00 The Second Draft 00:04:00 Polishing 00:05:00 Part Five: Submitting Your Work 6 Lectures It's All About Presentation 00:04:00 Dealing With Rejection 00:03:00 Rights and Payment 00:02:00 Kindle Publishing 00:04:00 Conclusion Short Stories 00:02:00 03. Creative Writing Course - Fiction Module 1 Part 1 - Getting Ideas and How to Develop Them 00:45:00 Module 1 Part 2 - Inspiration and Finding The Time 00:40:00 Module 2 - What It Means To Be A Writer 00:30:00 Module 3 - Characters 00:40:00 Module 4 - Plotting and Story Construction 01:15:00 Module 5 - Theme, Templates & Outlining 00:40:00 Module 6 - Show Don't Tell 00:45:00 Module 7 - Punctuation, Grammar and some Basic Writing Rules 00:50:00 Module 8 - Scene Structure, Exposition and Story Rules 00:40:00 Module 9 - Chapter Structure, Vision and Focus 00:35:00 Module 10 - Fast Writing Without Fear or Censure 00:40:00 Module 11 - Editing, Re-writing & Polishing 00:40:00 Module 12 - Finishing, Submission & Publication 00:30:00 04. Creative Writing Course - Horror Lesson One: The History of Horror 00:55:00 Lesson Two: Characters and Concepts 01:20:00 Lesson Three: Location and Backdrop 00:50:00 Lesson Four: Story and Plotting 00:55:00 Lesson Five: Writing Issues 01:15:00 Lesson Six: Horror Markets 01:40:00 05. Creative Writing Course - Novel Introduction to Writing Fantasy 00:35:00 Writing Fantasy - Lesson One - Imagining Fantasy 00:35:00 Writing Fantasy - Lesson Two - World Building, Maps and Visualization 00:40:00 Writing Fantasy - Lesson Three - Characters, Races and Societies 00:55:00 Writing Fantasy - Lesson Four - Plotting, Questing and Traveling 01:00:00 Writing Fantasy - Lesson Five - Point of View, Artifacts and Magic 00:55:00 Writing Fantasy - Lesson Six - Resolutions and Sequels 00:40:00 Amusing Article About Fantasy Writing (because it's true!) 00:50:00 Fantasy: Recommended Author & Book List 02:40:00 Fantasy Societies Listing 00:50:00 Mythological Creature Listing 02:00:00 06. Creative Writing Course - Thriller Introduction to Writing the Thriller 00:30:00 The Thriller: Form and Function 00:25:00 Writing the Thriller: Lesson One 00:30:00 Writing the Thriller: Lesson Two 00:30:00 Exercise 1 - Building Your Thriller 00:15:00 Writing the Thriller: Lesson Three 00:20:00 Exercise 2 - Building Your Thriller 00:35:00 Writing the Thriller: Lesson Four 00:25:00 Exercise 3 - Building Your Thriller 00:15:00 Writing the Thriller: Lesson Five 00:20:00 Exercise 4 - Building Your Thriller 00:00:00 Writing the Thriller: Lesson Six 00:30:00 07. Diploma in Drama and Comedy Writing Welcome to the Writer's Greatest Untapped Income Source 00:35:00 Introduction to Writing for TV, Cable and Satellite Networks 01:50:00 Your Ideas and How to Present Them 02:00:00 What's Different About TV Writing? 01:55:00 Scripting, Editing and the Story Bible 01:40:00 A Special Masterclass On Comedy Writing 01:30:00 The Money and How You Get Paid 01:10:00 Resources Resources - Creative Writing Complete Course 00:00:00
Dive into the captivating world where structural elegance meets artistic flair. This Architecture & Interior Design Course is crafted for anyone who appreciates beautiful spaces and wants to explore how buildings and interiors come to life through thoughtful design. Whether you’re an aspiring designer or simply intrigued by how environments influence mood and function, this course will walk you through key principles of architectural planning and interior aesthetics, all from a flexible and accessible online platform. From spatial composition to lighting, from colour theory to structural balance—each module is designed to help you understand how ideas evolve into visually impactful spaces. Learn how architecture and interior design work in harmony, blending form, purpose, and personality. This course doesn't just teach design—it gives you the language and visual insight to interpret the built environment around you, one thoughtful lesson at a time. Why People Enrol this Architecture & Interior Design Styles Course From One Education: Eligibility for an Endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all the course content for a full year Complete the course at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course This Architecture & Interior Design Styles course is designed with the following modules: Introduction to Chapters Introduction & Design Recipe Introduction to Chapters Introduction to Style The 3 Types of Style That Influence Interior Design Choice Art Deco Style: Architectural & Interiors Art Deco Victorian Style: Architectural & Interiors Victorian Scandinavian Style: Architectural & Interiors Scandinavian Modern Style: Architectural & Interiors Modern Contemporary Style: Architectural & Interiors Contemporary Eclectic Style: Architectural & Interiors Eclectic Italian Style: Architectural & Interiors Italian French Style: Architectural & Interiors French Industrial Style: Architectural & Interiors Industrial Country Style: Architectural & Interiors Country Architectural & Interiors: African African Conclusion Conclusion & Next Steps How is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £39 International: £39 + £10 (postal charge) = £49 CPD Accredited Certification from One Education After completing this course, you will qualify for the CPD-accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Architecture & Interior Design Styles course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career path This course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work. Enrol now and take your career to the next step with One Education.
This Luxury Spa Facial Course has been designed to allow anyone to learn the techniques needed to perform spa facials either at home or in a massage clinic. The course will share different details about the different skin types, including the correct procedure of skin preparation, cleansing, steaming and exfoliating. In this course, you will also learn about skin anatomy and skin problems and get introduced to the art of full body massage with proper skincare. Throughout the course, you will not only learn the basics of skin analysis but also discover step-by-step instructions on performing luxury facials that are used in professional massage clinics. What you'll learn Gain a firm understanding of how to work with various skin types. Learn how to provide a fabulous head, neck, foot, hand massage and facial massage. Gain the skills and knowledge needed to work as a massage therapist or online educator. Learn the correct way of cleansing, steaming, and exfoliating. Develop the expertise to give clients a relaxing, enjoyable, and unique treatment experience. Requirements Products for Facials, Magnifying lamp(optional), steamer, sponges, towels, massage table, chair, massage oil or cream Who this course is for: For massage therapists who have an interest in doing spa facial professionally in their massage clinics or for people who just have an interest in doing spa facials at home for their friends, family or even themselves Introduction Introduction FREE 00:01:00 Analyzing different skin types FREE 00:08:00 Preparation 00:01:00 Cleansing, Steaming, Exfoliation 00:09:00 Cleansing, steaming and exfoliating from above 00:09:00 Mask 00:03:00 Start Here Foot massage 00:06:00 Hand Massage 00:02:00 Mask Removal 00:10:00 Neck Massage 00:07:00 Full Facial sequence 00:35:00 Congratulations! 00:01:00 Additional Resources Resources - Luxury Spa Facial Course 00:00:00