904 Art courses in Reading delivered Live Online

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The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

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The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Drawing for Beginners - 8 week online course (to your inbox)

The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively

Online taster mosaic course to get started in the art of mosaics with the Imaginary Mosaic Cafe.

In this workshop, you will learn how to create a delightful painting capturing children fishing with nets in a river using magical mixed media techniques. Through the use of watercolours, metallic nets, and chameleon paint, you will be transported back to carefree days of childhood. Don't worry if you're new to painting or mixed media - this class caters to all skill levels, including beginners. You'll be guided through each step of the process, making it a fun and easy experience. Throughout the workshop, you'll have the chance to experiment with various materials and techniques, allowing your creativity to shine. The blend of watercolours and metallic elements will give your artwork a vibrant and dynamic finish. As you immerse yourself in painting and creating, you may find yourself reminiscing about simpler times and the joy of childhood activities. This class offers a transformative experience that will leave you with a beautiful piece of art and a sense of contentment. - Explore the use of watercolours and mixed media - Experiment with metallic nets and chameleon paint - Capture the essence of children having fun fishing in a river Join this workshop to discover new techniques, unleash your creativity, and create an artwork that will bring a smile to your face. During the workshop, you will have the opportunity to experiment with different materials and techniques, allowing you to express your creativity in a unique way. The combination of watercolours and metallic elements will create a vibrant and dynamic finish to your artwork. As you immerse yourself in the process of painting and creating, you may find yourself feeling nostalgic for simpler times and the joy of childhood activities. This workshop offers a transformative experience that will leave you with a beautiful piece of art and a sense of contentment. – Explore the use of watercolours and mixed media – Experiment with metallic nets and chameleon paint – Capture the essence of children having fun fishing in a river Join this workshop to learn new techniques, unleash your creativity, and create a piece of art that will bring a smile to your face.

Wednesday 4 June, 10am - 12.30pm Do you want to create sensory backpacks for families with Special Educational Needs and Disabilities (SEND), but don’t know where to start? About this training In the UK, 11% of children are disabled and in England, 18.4% have special educational needs. Adding non-disabled siblings to these numbers increases this potential audience to a fifth of children in the UK. This simple fact is a powerful advocacy tool to make a business case for SEND inclusion in your museum. One way to support SEND families during a visit is to create a sensory backpack. These resources don’t cost a lot to create, and they can make a powerful difference to a SEND family’s visit. Their economic impact, promoting a longer dwell time and potentially greater spend in the museum, pays back an initial investment quickly. In this session, SEND in Museums Consultant Sam Bowen will guide you through how to create a sensory backpack, drawing on her own professional museum learning knowledge and lived experience as a parent of a child with Special Educational Needs and Disabilities (SEND). During this virtual training event, we will: · Understand the barriers SEND families face when visiting museums, · Explore examples of best practice in museums for creating sensory backpacks, · Share top tips on how to create backpacks that are bespoke for your setting. Take a look at the full schedule. This training event will be delivered virtually over two and a half hours (with a short break). Who should attend? This training is aimed at staff at museums, art galleries and heritage sites who are interested in making their organisations more welcoming to families with SEND.