Communication Strategies 1 Day Workshop in Dunfermline
Communication Strategies 1 Day Workshop in Livingston
Communication Strategies 1 Day Workshop in Edinburgh
Emotional Intelligence 1 Day Training in Dunfermline
Emotional Intelligence 1 Day Training in Livingston
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
In this free and welcoming session, you’ll learn how to reduce stress and anxiety using one of the most powerful tools you already have: your breath. This practical class is designed to help you identify the signs of stress in your body and mind, and gently guide you toward restoring balance using simple, effective breathing techniques. Whether you're feeling overwhelmed, anxious, or simply in need of a moment of calm, you’ll leave with easy-to-use tools that can support your well-being anytime, anywhere. Through guided exercises and gentle breathwork, we’ll explore: How to recognise stress and anxiety patterns in your daily life Why the breath is such a powerful tool for emotional regulation A variety of simple breathing techniques to calm the nervous system How to use breath as a grounding practice in moments of overwhelm A short relaxation practice to integrate what you’ve learned No previous experience needed—just bring yourself, comfortable clothing, and a willingness to breathe. Come as you are. Leave feeling more grounded, peaceful, and connected to your inner calm. Open to all – everyone welcome. This FREE class is for Adults and is sponsored by Community Fund, Awards for All By attending this class you release the teacher, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.
Anger Management 1 Day Training in Edinburgh
Discover the beauty and rhythm of Copperplate script in this focused 4-hour workshop dedicated to minuscules (lowercase letters). Whether you're a complete beginner or looking to refine your foundational skills, this session will guide you through the elegant shapes, basic strokes, and consistent spacing that form the heart of traditional pointed pen calligraphy. This workshop pairs perfectly with the Copperplate Majuscules session, which runs separately in the same format. If you'd like to continue your Copperplate journey, a separate Majuscules session is also available to book.