Duration 5 Days 30 CPD hours This course is intended for This course is intended for Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers, System and technical support engineers, Day 1 and Day 2 support personnel, and Customers deploying and maintaining Cisco Unified CCX Overview Upon successful completion of this course, students will be able to create utilize advanced techniques in scripting and Cisco Unified CCX functionality The student will explore advanced techniques in scripting and Cisco Unified CCX functionality. During this five day class students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX. Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment. Gateways. Routers. Cisco Unified Communications Manager. Cisco Unified CCX. Script Editor. Cisco Finesse. Cisco Unified Intelligence Center. Cisco Unified CCX Agent. External Servers. Cisco Unified CCX System Cluster Components. Engine. Database Server. Call Flow Terms. The Call Flow. The Debug Process Reactive. Non-Reactive Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script. Resource Group Routing. Defining the Contact Service Queue. Create a Simple ACD routing script Common Scripting Concepts Prompt Management. Using the Default Script. Terminating a Call and Ending a Script. Abandon Rates. Exception Handling. Script Interruptions. Check Agent Availability before and after entering queue. Using Java Methods for Holiday and Time of Day routing Accessing an External Database Database architecture and supported databases. Setting up the Database Subsystem. Using Database script steps Skills Based Routing Appling skills to agents. Defining the Contact Service Queue. Specifying the CSQ in the Script Advanced ACD Routing Overflow Routing. When to Overflow. How to get the Data Needed for Making Decisions. Describe Methods of Overflowing Basic ACD Callback Options Setup the Email Subsystem. Script for Email Notification. Script for Leaving a Recorded Message. Script for Callback when Queue Times have Decreased Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse. Define a Call Variable Layout in Cisco Finesse. Define ECC Variables in the script editor. Set Enterprise Data in the script. Define Session Management. Setup Session Management. Use Session Management to Pass Variable Information Between Scripts Advanced ACD Callback Options Leave Queued Message with an Option for Callback. Scheduled Callback
Duration 2 Days 12 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this two-day course, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with VMware Workspace ONE© UEM to securely distribute business-critical applications from any device and configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure system and productivity integrations for Workspace ONE Access and Workspace ONE UEM. The course provides the principles of identity and access management. You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Course Introduction Introductions and course logistics Course objectives Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence
Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is system installers, system integrators, system administrators, network administrators, and solutions designers. Overview At the end of this course, you will be able to: Describe the NSO's transactional application framework and mapping model options Describe the Reactive Fastmap design pattern and the NSO Configuration Database (CDB) subscriber in the NSO Transaction model Simplify packages to remove the need for subscriber applications, scale orchestration solutions, and integrate NSO with external systems (east-west integration)Describe the Cisco ESC architecture and integration with NSO, and how the NSO VNF Orchestration (VNFO) Release 2 bundle interacts with ESC for orchestration This course explores how to create advanced services using the NSO application framework and Python scripting with both new and existing Layer 3 Multiprotocol Label Switching (MPLS) VPN services. Students will also learn how to manage and scale these services, and how to use NSO Network Functions Virtualization (NFV) orchestration features and Cisco Elastic Services Controller (ESC) to manage Virtualized Network Functions (VNFs). Cisco NSO Programmability NSO Application Framework NSO Python Scripting NSO Python and Template-Based Services Resources Augmenting Cisco NSO Service Service Lifecycle and Integration Options Overview Greenfield Layer 3 MPLS VPN Service Brownfield Layer 3 MPLS VPN Service Managed Services Managed Services Overview Stacked Service Design Overview Design-Managed Network Services Scaling Service Orchestration Cisco NSO Network Functions Virtualization (NFV) Orchestration ETSI MANO Cisco ESC Cisco NSO Orchestration Additional course details: Nexus Humans Cisco Network Services Orchestrator Advanced Design (NSO300) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Network Services Orchestrator Advanced Design (NSO300) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for The audience for this course is data professionals and data architects who want to learn about migrating data platform technologies that exist on Microsoft Azure and how existing SQL based workloads can be migrated and modernized. The secondary audience for this course is individuals who manage data platforms or develop applications that deliver content from the existing data platform technologies. Overview Understand Data Platform Modernization Choose the right tools for Data Migration Migrate SQL Workloads to Azure Virtual Machines Migrate SQL Workloads to Azure SQL Databases Migrate SQL Workloads to Azure SQL Database Managed Instance In this course, the students will explore the objectives of data platform modernization and how it is suitable for given business requirements. They will also explore each stage of the data platform modernization process and define what tasks are involved at each stage, such as the assessment and planning phase. Students will also learn the available migration tools and how they are suitable for each stage of the data migration process. The student will learn how to migrate to the three target platforms for SQL based workloads; Azure Virtual Machines, Azure SQL Databases and Azure SQL Database Managed Instances. The student will learn the benefits and limitations of each target platform and how they can be used to fulfil both business and technical requirements for modern SQL workloads. The student will explore the changes that may need to be made to existing SQL based applications, so that they can make best use of modern data platforms in Azure. Introducing Data Platform Modernization Understand Data Platform Modernization Understanding the stages of migration Data Migration Paths Choose the right tools for Data Migration Discover the Database Migration Guide Build your data estate inventory using Map Toolkit Identify Migration candidates using Data Migration Assistant Evaluate a Data workload using Database Experimentation Assistant Data Migration using Azure Database Migration Service Migrate non-SQL Server workloads to Azure using SQL Migration Assistant Migrating SQL Workloads to Azure Virtual Machines Considerations of SQL Server to Azure VM Migrations SQL Workloads to Azure VM Migration Options Implementing High Availability and Disaster Recovery Scenarios Migrate SQL Workloads to Azure SQL Databases Choose the right SQL Server Instance option in Azure Migrate SQL Server to Azure SQL DB offline Migrate SQL Server to Azure SQL DB online Load and Move data to Azure SQL Database Migrate SQL Workloads to Azure SQL Database Managed Instance Evaluate migration scenarios to SQL Database Managed Instance Migrate to SQL Database Managed instance Load and Move data to SQL Database Managed instance Application Configuration and Optimization
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, Monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MR/MS/MV devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MR Access Points Monitor Meraki Network Health Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MR Access Points. Students will also learn how to configure the Meraki Dashboard, troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki MX Security Appliances Overview Meraki SD-WAN Overview Meraki MR Wireless Access Points Overview Cisco Meraki Systems Manager Overview Cisco Meraki MV Vision Security Cameras Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki MR Wireless Meraki MR Wireless Overview Meraki 2.5G Multigigabit (MGig) Wireless Meraki Mesh Routing Meraki?s solution for RF Environments Securing Guest Wireless Bluetooth Integrated Analytics Meraki Location Heatmap High Density Wireless Zero-Touch Provisioning for Wireless Dedicated Scanning Radio for Rouges and Interference Mounting indoor and Outdoor Antennas Meraki MR Licensing IEEE 802.11 Wireless LAN Standards Site Survey & Design for ensuring connectivity and user experience Meraki AP Models Overview Configuring Meraki APs Configuring SSIDs Firewall & Traffic Shaping Configuration for Wireless Monitoring Meraki APs Trouble Shooting
Duration 1 Days 6 CPD hours This course is intended for Reporting Fundamentals in Lightning Experience is ideal for Sales Rep/Managers, Service Rep/Managers, Beginning Admin, and Business Analyst/Solution Architects. Overview When you complete this course, you will be able to:Work with standard reports.Establish a report building process.Build custom reports using different reporting formats in Lightning.Group and summarize reports in Lightning.Use field filters and filter logic.Add charts and conditional highlighting.Create dashboards in Lightning This course will teach you how to customize existing reports as well as use the Salesforce reporting toolset to create your own reports. Introducing the CourseReports Tab, Folders, and Formats Navigate the Reports Tab to Find Suitable Reports Create Custom Folders in Classic to be Used in Lightning Describe the Different Formats of Reports Run and Modify Existing Reports Using the Report Builder Establish a Report Building Process Navigate the Report Builder Create Custom Reports Using a Standard Report Type Use Filters and Filter Logic Export Your Report Summarizing Your Data Understand the Difference Between a Summary and Matrix Report Use Bucket Fields to Segment Your Data Use Custom Summary Formulas to Perform Calculations on Your Report Data Getting More Insight from Your Data Add Conditional Highlighting to a Report Create Charts to Display Summary Data Schedule and Email a Report to Run Dashboards Articulate What a Dashboard Is Understand the Benefits of Creating Dashboards in Lightning Create a Dashboard Using the Dashboard Builder Additional course details: Nexus Humans Salesforce Reporting Fundamentals in Lightning Experience (RPX101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Reporting Fundamentals in Lightning Experience (RPX101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Enterprise Network System Installers System Integrators System Administrators Network Administrators Solutions Designers Overview Upon completion of this course, you will be able to: Identify the various components and architecture of the Cisco SD-WAN solution. Deploy vEdge routers in a secure extensible network. Create templates to aide in the deployment and operation of the secure extensible network. Configure and verify overlay routing in the secure extensible network. Create simple policies to control traffic flow in the secure extensible network. The Cisco SD-WAN Operation and Deployment (ENSDW) v1.0 course provides an overview of the Cisco SD-WAN solution and SD-WAN components. Students will learn how to create, manage, and operate a secure extensible network using Cisco SD-WAN products. The course covers how to configure, operate, and monitor overlay routing in a secure extensible network. Students will also learn about policies and quality of service (QoS) in the SD-WAN overlay network. SD-WAN Solution Components SD-WAN Solution Overview SD-WAN Components Managing SD-WAN Components Secure Extensible Network Deployment Secure Control Plane Operation Secure Control Plane Deployment Secure Data Plane Operation Cloud Deployments and Redundancy SD-WAN Template Deployment Templates Overview Feature Templates Device Templates Attaching Devices to Templates SD-WAN Overlay Routing Overlay Routing Overview OMP Route Advertisements OMP Route Redistribution and Network Segmentation Configuring and Verifying Overlay Routing SD-WAN Policies and QoS Policy Overview and Framework vSmart Policy Operation and Construction Forwarding and QoS Overview Configuring and Monitoring QoS Forwarding Additional course details: Nexus Humans ENSDW-Cisco SD-WAN Operation and Deployment training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ENSDW-Cisco SD-WAN Operation and Deployment course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Application Consultants, Business Analysts, and Solution Architects. Overview Gain a detailed knowledge of using the functions and customizing settings in sales. This course is ideal for students requiring detailed knowledge about customizing of sales processes and basic functions. Introduction to the Sales and Distribution Process Processing Sales Documents Enterprise Structures in Sales and Distribution Setting Up Enterprise Structures Sales Order Processing Identifying Sources of Document Data Using Additional Functions During Sales Order Processing Sales Document Customizing Controlling Sales Processes Defining Sales Document Types Applying Item Categories Interpreting the Item Category Determination Using Bills of Material in Sales Documents Applying Schedule Line Categories Interpreting the Schedule Line Category Determination Data Flow Interpreting the Document Flow of Sales Processes Setting Up the Copying Control Special Business Processes Executing Special Business Processes Incomplete Documents Handling Incomplete Documents Setting Up an Incompletion Procedure Business Partners Using Partner Functions in Sales and Distribution Processes Setting Up Partner Determination Procedures Outline Agreements Using Different Types of Outline Agreements Interpreting the Set-Up of Value Contracts Setting Up Specific Contract Data Material Determination Setting Up Material Determination Material Listing and Exclusion Setting Up Master Data for Material Listing / Exclusion Free Goods Setting Up the Determination of Free Goods Sales Scenarios Setting Up a Cash Sales Scenario Controlling the Usage of Bills of Material in a Sales Order Setting Up a Material Determination Scenario Additional course details: Nexus Humans SCM605 SAP Sales Processing in SAP ERP training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM605 SAP Sales Processing in SAP ERP course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix Gateway, with little or no previous Citrix Gateway experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix Gateway environments. Overview Configure Authentication and Authorization Define End User Access and Experience Integrate Citrix Gateway with Citrix Virtual Apps and Desktops and additional resources Employ recommended tools and techniques to troubleshoot common Citrix Gateway network and connectivity issues Learn the skills required to configure and manage Citrix Gateway features. At the end of the course, students will be able to configure their Citrix Gateway environments to address remote access requirements for Apps and Desktops. Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA Additional course details: Nexus Humans CNS-226: Implement Citrix ADC 13.x with Citrix Gateway training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNS-226: Implement Citrix ADC 13.x with Citrix Gateway course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for the following participants: Application developers, Cloud Solutions Architects, DevOps Engineers, IT managers. Individuals using Google Cloud Platform to create new solutions or to integrate existing systems, application environments, and infrastructure with the Google Cloud Platform. Overview At the end of the course, students will be able to: Understand container basics. Containerize an existing application. Understand Kubernetes concepts and principles. Deploy applications to Kubernetes using the CLI. Set up a continuous delivery pipeline using Jenkins Learn to containerize workloads in Docker containers, deploy them to Kubernetes clusters provided by Google Kubernetes Engine, and scale those workloads to handle increased traffic. Students will also learn how to continuously deploy new code in a Kubernetes cluster to provide application updates. Introduction to Containers and Docker Acquaint yourself with containers, Docker, and the Google Container Registry. Create a container. Package a container using Docker. Store a container image in Google Container Registry. Launch a Docker container. Kubernetes Basics Deploy an application with microservices in a Kubernetes cluster. Provision a complete Kubernetes cluster using Kubernetes Engine. Deploy and manage Docker containers using kubectl. Break an application into microservices using Kubernetes? Deployments and Services. Deploying to Kubernetes Create and manage Kubernetes deployments. Create a Kubernetes deployment. Trigger, pause, resume, and rollback updates. Understand and build canary deployments. Continuous Deployment with Jenkins Build a continuous delivery pipeline. Provision Jenkins in your Kubernetes cluster. Create a Jenkins pipeline. Implement a canary deployment using Jenkins. Additional course details: Nexus Humans Getting Started with Google Kubernetes Engine training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started with Google Kubernetes Engine course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.