54096 AR courses

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Este curso est dise¤ado para cualquier persona que quiere convertirse en unSCRUM Master. Overview El curso de formaci¢n asegura que el candidato obtendr los conocimientosnecesarios de la metodolog¡a SCRUM con el fin de aplicar y adaptarlos a unescenario espec¡fico. SCRUM es una metodolog¡a adaptativa, iterativa, r pida, flexible y efectiva dise¤ada para entregar valor significativo de una manera r pida a lo largo de todo el proyecto. Informaci¢n general µgil y SCRUM Informaci¢n general: µgil Manifiesto µgil Principios de µgil Metodolog¡a µgil Informaci¢n general SCRUM Ventajas SCRUM Roles de SCRUM Roles centrales Roles no-centrales Propietario de producto Master SCRUM Equipo SCRUM Fases de proyecto SCRUM Iniciar Planificar y Estimaci¢n Implementar Revisi¢n y Retrospecci¢n Lanzamiento Entradas, Herramientas, y Salidas para cada proceso en cada fase Escala de Scrum Escalabilidad de Scrum Scrum en Programas y Portfolios (Carteras) Reuni¢n Scrum de Scrums (SoS) Transici¢n a Scrum Mapeo de los Roles tradicionales a Scrum Manteniendo el envolvimiento de las partes interesadas (stakeholders) Importancia de Apoyo Ejecutivo Additional course details: Nexus Humans SCRUM Master Certified training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCRUM Master Certified course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations. Overview After completing this course, you will be able to: Install and configure the application Identify common sales scenarios Complete a sales cycle Configure product catalog Manage customer records Utilize analytics tools with customer data Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Sales Overview Sales overview Configuring Sales Module summary Working with Opportunities Manage customers Working with opportunities Embedded intelligence Playbooks Integrated sales tools Module summary Quotes to Orders Order processing overview Manage product catalog Create and manage quotes Create and manage orders and invoices Module summary Sales Analytics and Insights Overview Power BI AI for Sales Modules summary Additional course details: Nexus Humans MB-210T01 Dynamics 365 for Customer Engagement for Sales training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-210T01 Dynamics 365 for Customer Engagement for Sales course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Application Consultants and Technical Consultants Overview Understand and have a clear overview of SAP MIIUnderstand SAP MII data, service enablement, messaging, visualization, and business logic servicesUse SAP MII tool to integrate various data from different data sources (Synchronous and Asynchronous)Use SAP MII to connect manufacturing shop floor system and SAP ERP system in addition to XML functions and document buildingUse SAP MII new features: Self-Service Composition Environment, Manufacturing Data Objects, Plant Information Catalog, KPI and Alert Frameworks This is a fundamental course students should take in order to gain an understanding of the SAP MII product, which is the foundational product of SAP Connected Manufacturing. Course Outline Introduction to SAP MII SAP MII Administration and linkages to NetWeaver Administration Data Server and Enterprise Configuration Navigation and Home Page Themes Developing with SAP MII Workbench & Self-Service Composition Environment (SSCE) Query & HTML5 Display Templates Time Engine MII HTML5 JavaScript functions MII Reporting and Localization Business Logic Services (Basics) Plant Information Catalog and SAP Plant Connectivity KPI and Manufacturing Data Objects (MDO) Alerting Framework Additional course details: Nexus Humans SCM380 SAP MII - Manufacturing Integration and Intelligence Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM380 SAP MII - Manufacturing Integration and Intelligence Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This is a basic course for IBM Engineering Requirements Management DOORS users. Overview Upon completion of the course, students will be able to: Navigate within a DOORS database Create structured data in a DOORS formal module Modify existing data in a DOORS formal module Review existing data in a DOORS formal module Create relationships in a DOORS database Report on relationships in a DOORS database This course is for new IBM Engineering Requirements Management DOORS (DOORS) users. It introduces basic DOORS concepts and functionality. It includes hands-on exercises that teach users to create, edit, manipulate, and analyze requirements data in DOORS. Unit 1 Navigating a DOORS Database Unit 2 Viewing information Unit 3 Editing information Unit 4 Structure Unit 5 Capturing additional information Unit 6 Working with Microsoft Word documents Unit 7 Locating information Unit 8 Manipulating the display Unit 9 Creating traceability Unit 10 Traceability analysis Unit 11 Object linking and embedding Unit 12 Discussions Additional course details: Nexus Humans QN101G IBM Engineering Requirements Management DOORS V9.6 - Foundation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the QN101G IBM Engineering Requirements Management DOORS V9.6 - Foundation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company. Overview Build and deploy a solution Create properties and document classes Create roles and in-baskets Create a case type and tasks Create a workflow Use preconditions and sets Automate case packaging Add case stages Apply solution design principles In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment. Build and Deploy a Solution Build a solution Deploy a solution Test a solution Manage roles Redeploy a solution Create Properties and Document Classes Create case properties Create task properties Create a business object Create document classes Create Roles and In-Baskets Create roles Create in-baskets Create Tasks Create a to-do task Create a container task Add the to-do list widget to the Case Details pag Create a Step Map Open a task in Step Designer Create a step map Add a workgroup to a step map Add an attachment to a step map Use Preconditions and Sets Organize tasks with preconditions Organize tasks with inclusive sets Organize tasks with exclusive sets Automate Case Packaging Open a task in Process Designer Add a component step to a task Use a component step to package a case Add Case Stages Add case stages to a solution Use a system step to perform a case stage operation Use a case stage as a task precondition Solution Design Principles Describe solution design principles

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, human resource personnel, and team leaders who are seeking to inspire employees and optimize their performance. Overview In this course, you will identify strategies for motivating employees and developing them through the application of basic performance-management techniques. You will: Commit to employee motivation. Motivate employees. Develop self-motivated employees. Establish a foundation for performance management. Optimize employee performance using performance-management strategies. Create employee performance and development plans. Motivation has a profound effect on employees' productivity and performance. An organization improves its likelihood of success by maintaining a motivated work force. As a leader within your organization, you share in the responsibility of motivating your employees.You also want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. Committing to Employee Motivation Topic A: Recognize the Importance of Motivation Topic B: Assess Employee Motivation Levels Motivating Employees Topic A: Communicate Effectively Topic B: Clarify Expectations Topic C: Establish Meaningful Professional Goals Topic D: Provide Effective Feedback Topic E: Choose Rewards or Recognition Developing Self-Motivation in Employees Topic A: Encourage Self-Motivation Topic B: Create a Sense of Employee Ownership Topic C: Provide Development Opportunities through Mentoring Topic D: Build a Sense of Accomplishment Topic E: Encourage Enthusiasm Establishing a Foundation for Performance Management Topic A: Identify Performance Management Elements Topic B: Elicit Engagement Topic C: Onboard New Employees Topic D: Develop Talent Optimizing Employee Performance Topic A: Assess Available Talent Via Interviews Topic B: Determine Individual Performance Goals Topic C: Discuss Performance Appraisals Creating Performance and Development Plans Topic A: Initiate a Performance Plan Topic B: Create an Improvement Plan for Performance Problems Topic C: Create a Development Plan for Career Growth

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Administrator, Database Administrator, Security Specialist, and Systems Administrator. Overview Upon successful completion of this course, students will be able to Enumerate Oracle auditing solutions to monitor database security requirements, Implement Oracle Audit Vault and Database Firewall, Configure Oracle Audit Vault and Database Firewall, Explain Oracle Compliance Framework, and Configure basic Compliance Framework rules. In the Oracle Database Security: Detective Controls course, students learn how they can use Oracle Database administration auditing features to meet the compliance requirements of their organization. IntroductionUsing Unified AuditUsing Fine-Grained AuditIntroduction to Oracle Audit Vault and Database Firewall (AVDF)Planning the Oracle Audit Vault and Database Firewall ImplementationInstalling the Audit Vault ServerConfiguring the Audit Vault ServerConfiguring Oracle AVDF and Deploying the Audit Vault AgentNetworking and Oracle AVDFInstalling a Database FirewallConfiguring Oracle AVDF and Deploying Database FirewallUsing Host MonitoringConfiguring High AvailabilityCreating Custom Collection Plug-insManaging the Audit Vault ServerManaging the Database FirewallsOverview of the Auditing and Reporting FeaturesPerforming Administrative TasksCreating Audit Policies for Oracle DatabasesCreating Database Firewall PoliciesOracle AVDF ReportsManaging Entitlements Additional course details: Nexus Humans Oracle Database Security - Detective Controls training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Database Security - Detective Controls course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This class is designed for experienced BizTalk Server Developers who have at least one year of hands-on experience developing BizTalk Server applications. Overview In this 5-day course, you will learn how to apply best practices and design patterns to build smarter BizTalk Server applications. Furthermore, this course provides extensive coverage of BizTalk Server's extensibility, including such topics as: custom functoids, custom pipeline components, and invoking external .NET methods. This course is designed specifically for experienced BizTalk Server developers and focuses on best practices & pattern-based design while pulling back the curtain on some of BizTalk Server's eccentricities. Review of BizTalk Server Fundamentals The BizTalk Server Architecture Inner Workings of the Messaging Engine Messaging Engine Deep Dive Two-way Messaging Without Orchestrations Designing and Testing Schemas Schema Design Enabling Unit Testing for BizTalk Projects Data Translation and Transformation Custom Data Transformation Creating Custom Pipeline Components Working with Message Interchanges Debatching Message Interchanges Advanced Concepts of WCF Adapters Connecting to External Systems Using WCF LOB Adapters in BizTalk Server Publishing and Consuming WCF and RESTful Services Overview of Service Integration Using WCF Implementing WCF Services Preprocessing Messages with IIS Modules Consuming Services Advanced Orchestration Communication Patterns Orchestration Engine Deep Dive Splitting and Aggregating Messages using Orchestrations Orchestration Communication Bridging the Synchronous/Asynchronous Gap Across Multiple Channels Correlating Messages in Orchestration Instances Building Convoy Orchestrations Handling Orchestration Faults and Exceptions Exception Handling in Orchestrations Implementing Transactions and Compensation Creating Transactional Processes Designing Custom Tracking Models for BizTalk Applications Introduction to Business Activity Monitoring Enabling Business Activity Monitoring Extending BAM Beyond BizTalk Building Declarative Logic Using the Business Rules Engine Concepts of Declarative Logic Fundamentals of BizTalk BRE Integrating Policies with BizTalk Advanced Concepts of the Business Rules Engine Advanced Business Rule Concepts Working with Advanced Facts Integrating Across Business Boundaries Using Parties, Roles, and EDI Port Binding Option Review Role-Based Integration What is EDI? Enabling EDI-Based Messaging

Duration 4 Days 24 CPD hours This course is intended for Storage and system administrators using HP Data Protector software, System Engineers, Consultants, Project Managers, Professional Services, and Sales. Overview Upon successful completion of this course, you should be able to:Install and distribute HP Data Protector software in your environmentConfigure the HP Data Protector software productConfigure your tape and disk-based backup solutions for use with HP Data Protector softwareUse HP Data Protector software to run backups and restores, and monitor these sessions from both the Data Protector GUI and command lineManage the HP Data Protector software Internal Database (IDB)Create custom reports and notification proceduresSecure your installation by configuring user access and adding security to the Cell Manager and DP client systemsPrepare your client to recover from a disaster situationUnderstand the Data Protector processes and perform basic troubleshooting of your installation The hands-on lab exercises reinforce the theory sessions to ensure a thorough understanding of backup and recovery concepts, the functionality of the software and its application to typical storage implementations. The hands-on lab exercises reinforce the theory sessions to ensure a thorough understanding of backup and recovery concepts, the functionality of the software and its application to typical storage implementations. Additional course details: Nexus Humans DP120 Data Protector 9.x Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DP120 Data Protector 9.x Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.