Essential SDN training course description Software Defined Networking (SDN) has become one of the industries most talked technologies. This training course cuts through the hype and looks at the technology, architecture and products available for SDN along with looking at the impact it may have on your network. What will you learn Explain how SDN works. Describe the architecture of SDN. Explain the relationship between SDN and OpenFlow. Recognise the impact SDN will have on existing networks. Essential SDN training course details Who will benefit: Anyone wishing to know more about SDN. Prerequisites: None. Duration 2 days Essential SDN training course contents Introduction What is SDN? What is OpenFlow? SDN benefits. The SDN stack and architecture. SDN architecture SDN applications, SDN switches, SDN controllers, Network Operating Systems. Control plane, data plane. Control to Data Plane Interface (CDPI), Northbound interfaces. SDN components, control and data plane abstractions. Network Operating Systems Finding the topology, Global view, control program, configuration based on views, graph algorithm. OpenFlow Just one part of SDN. Open Networking Foundation, OpenFlow ports, Flow tables, OpenFlow Channels. The OpenFlow protocol, OpenFlow header, OpenFlow operations. OpenFlow versus OpFlex. SDN and open source OpenDaylight, OpenVSwitch, Open Networking Forum, Open Network Operating System. OpenStack Neutron. SDN implications Separation of control and data plane, NOS running on servers, Emphasis on edge complexity, core simplicity, OpenvSwitch, Incremental migration, importance of software. SDN vs NVF.
OTT TV for engineers course description This course covers OTT TV by primarily looking at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions involve using Wireshark to analyse streams as well as crafting segmented content. What will you learn Explain what OTT TV is, and how it works. Describe the OTT TV architecture. Use Wireshark to analyse and troubleshoot OTT video streams. Explain how HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create OTT TV adaptive streams. OTT TV for engineers course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers. Duration 2 days OTT TV for engineers course contents What is OTT TV? Brodeo providers vs ISPs. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on: Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on: Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on: Walk through of client behaviours on a stream. OTT TV streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on: Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on: TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on: MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on: Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on: Creating segmented content. Security HTTPS, encryption, content protection. Hands on: Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.
WiMax training course description Broadband wireless access is an emerging technology area. This course looks at WiMAX, where it can be used, how it works and the alternative technologies. What will you learn Describe WiMAX. Explain how WiMAX works. Compare and contrast WiMAX with alternative broadband wireless access technologies. WiMax training course details Who will benefit: Anyone wishing to know more about WiMAX. Prerequisites: None. Duration 2 days WiMax training course contents Introduction What is WiMAX? WiMAX applications, The Internet, Internet access choices, wireless broadband access, WiMAX benefits. WiMAX overview Spectrums, LOS vs. non-LOS, bit rates, modulation, mobility, channel bandwidth, cell radius. WiMAX standards The WiMAX forum, IEEE, ETSI, HIPERACCESS, HIPERMAN, 802.16, 802.16-2004, 802.16a, 802.16e, 802.16f. WiMAX architecture Subscriber Stations (SS), Indoors, outdoors, antennas, Radio Base Stations (BS), LOS, Non LOS BackHaul, Point to multipoint, mesh support. Physical layer 10 - 66GHz, TDMA, TDD, FDD, 2 -11 GHz, SC2, OFDM, OFDMA, QPSK, QAM, Radio Link Control (RLC), uplink, downlink. MAC layer Traffic types (continuous, bursty), QoS, service types. MAC operations, connection oriented, frame structure, addressing. Convergence sublayers, service specific, common part, profiles (IP, ATM). Bandwidth request-grant, ARQ, Management messages. Security MAC privacy sublayer, network access authentication, AAA, 802.1x, key exchange and privacy. WiMAX alternatives WiMAX vs. 3G, WiMAX vs. 802.20.
Server Load Balancing course description This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB. What will you learn Explain packet paths when implementing SLB. Recognise the impact of different topologies. Evaluate SLB load distribution methods. Describe how load balancers can improve security. Explain how GSLB works. Server Load Balancing course details Who will benefit: Anyone working with SLB. Prerequisites: None. Duration 2 days Server Load Balancing course contents Introduction Concept, reasons, benefits, alternatives. Other features: Security, Caching. SLB concepts Architectures, Virtual servers, real servers, Virtual IP address, health checks. DNS load balancing. Packet walk using SLB. Load balancing 6 modes of bonding and load balancing without SLB. ISP load balancing. Health. Distribution policies: Round Robin, least connections, weighted distributions, response time, other variations. Persistent versus concurrent. Layer 4 switching L2 SLB, L3 SLB, single arm SLB, DSR, more packet walking, TCP versus UDP, Port numbers. Layer 7 switching Persistence. Cookie switching, Cookie hashing, Cookie insertion, URL switching, URL Hashing, SSL. Health checks Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7: HTTP GET, Status codes, HTTP keepalives, content verification, SSL. Other application keepalives. What to do after failure and recovery. Security DOS attack protection, SYN attack protection, Rate limiting: connections, transactions. SSL offload. Redundancy Hot standby, Active standby, Active active. Stateful, stateless. VRRP, STP. GSLB Anycasting. DNS, TTL, DNS load balancing, problems with DNS load balancing,. HTTP redirect, health, thresholds, round trip times, location.
Network virtualization training course description This course covers network virtualization. It has been designed to enable network engineers to recognise and handle the requirements of networking Virtual Machines. Both internal and external network virtualization is covered along with the technologies used to map overlay networks on to the physical infrastructure. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer implementations. What will you learn Evaluate network virtualization implementations and technologies. Connect Virtual Machines with virtual switches. Explain how overlay networks operate. Describe the technologies in overlay networks. Network virtualization training course details Who will benefit: Engineers networking virtual machines. Prerequisites: Introduction to virtualization. Duration 2 days Network virtualization training course contents Virtualization review Hypervisors, VMs, containers, migration issues, Data Centre network design. TOR and spine switches. VM IP addressing and MAC addresses. Hands on VM network configuration Network virtualization What is network virtualization, internal virtual networks, external virtual networks. Wireless network virtualization: spectrum, infrastructure, air interface. Implementations: Open vSwitch, NSX, Cisco, others. Hands on VM communication over the network. Single host network virtualization NICs, vNICs, resource allocation, vSwitches, tables, packet walks. vRouters. Hands on vSwitch configuration, MAC and ARP tables. Container networks Single host, network modes: Bridge, host, container, none. Hands on Docker networking. Multi host network virtualization Access control, path isolation, controllers, overlay networks. L2 extensions. NSX manager. OpenStack neutron. Packet walks. Distributed logical firewalls. Load balancing. Hands on Creating, configuring and using a distributed vSwitch. Mapping virtual to physical networks VXLAN, VTEP, VXLAN encapsulation, controllers, multicasts and VXLAN. VRF lite, GRE, MPLS VPN, 802.1x. Hands on VXLAN configuration. Orchestration vCenter, vagrant, OpenStack, Kubernetes, scheduling, service discovery, load balancing, plugins, CNI, Kubernetes architecture. Hands on Kubernetes networking. Summary Performance, NFV, automation. Monitoring in virtual networks.
Docker for engineers training course description Docker is the container platform of choice. This course covers how to use Docker to package your applications with all of their dependencies and then test, deploy, scale and support your containers. Hands on sessions follow all the major sessions. What will you learn Work with Docker images, containers and command line tools. Deploy and test Docker containers. Debug Docker containers. Describe Docker networking, deployment tools, orchestration and security. Docker for engineers training course details Who will benefit: Anyone working with Docker. Prerequisites: Introduction to virtualization. Duration 2 days Docker for engineers training course contents Introduction The birth of Docker, the promise of Docker, what Docker isn't. Docker at a glance Process simplification, broad support and adoption, architecture, getting the most from Docker, the Docker workflow. Installing Docker Important terminology, Docker client, Docker server, test the setup. Working with Docker images Anatomy of a Dockerfile, building an image, running your image, custom base images, storing images. Working with Docker containers What are containers? creating a container, starting a container, auto-restarting a container, stopping a container, killing a container, pausing and unpausing a container, cleaning up containers and images, next steps. Exploring Docker Printing the Docker version, server information, downloading image updates, inspecting a container, getting inside a running container, exploring the shell, returning a result, docker logs, monitoring Docker, exploration. The path to production containers Deploying, testing containers. Debugging containers Process output, process inspection, controlling processes, network inspection, image history, inspecting a container, filesystem inspection, moving along. Docker at scale Docker swarm, centurion, amazon EC2 container service. Advanced topics Pluggable backends, containers in detail, security, networking. Designing your production container platform The twelve-factor app, the reactive manifesto. Conclusion The challenges, the Docker workflow, minimizing deployment artifacts, optimizing storage and retrieval, the payoff, the final word.
HTTP streaming training course description This course looks at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions primarily involve using Wireshark to analyse streams. What will you learn Use Wireshark to analyse and troubleshoot HTTP video streams. Explain HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create HTTP adaptive streams. HTTP streaming training course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 2 days HTTP streaming training course contents What is HTTP streaming? The old way. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on Walk through of client behaviours on a stream. HTTP streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on Creating segmented content. Security HTTPS, encryption, content protection. Hands on Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.
Firewalls training course description A technical hands on training course covering firewall technologies. This focuses on the whys and hows of firewall technology rather than looking at manufacturer specific issues. What will you learn Design secure firewall protected networks. Test firewalls. Evaluate firewalls Configure firewalls Firewalls training course details Who will benefit: Technical staff wanting to learn about Filrewalls including: Technical network staff. Technical security staff. Prerequisites: IP security foundation for engineers Duration 2 days Firewalls training course contents Firewall introduction Security review, what is a firewall? What do firewalls do? Firewall benefits, concepts. Hands on Configuring the network to be used in later labs, launching various attacks on a target. Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls, blade based firewalls, personal firewalls, which firewall should you use? Firewall products. Hands on Configuring a simple firewall. Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on Stateful packet inspection firewalls. Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall advantages and disadvantages. Hands on Proxy firewalls. Personal firewalls The role of personal firewalls, Windows XP, Zonealarm. Hands on Configuring a personal firewall. Firewall architectures Home based, small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. Securing communications VPNs, IPsec. Firewall configuration of VPNs, integration of dedicated VPN devices and firewalls. Hands on IPSec VPN configuration. Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls.
ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider