Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development
Join Dr Andrew Morrice for a deep dive into what the latest mind-body research tells us about the impact of sleep, the microbiome, nutrition, culinary practices and more on our mental and physical health, and recovery … Accredited CPD: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Excellent content and practical applications for treating OCDPETA DUNN, GP Live training delivered online – Join Miriam Chachamu on Tuesday 13th February 2024 for this live online OCD course workshop via Zoom. The content covered is the same as our original attended workshop, with some modifications to the exercises – you will have plenty of opportunities to ask Miriam questions. We will send details of how to join the Zoom workshop by email the day before the event. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Why take this course Obsessive compulsive disorder (OCD) is not only distressing for sufferers but for their family members and friends too. Contrary to the popular view of OCD being harmless over-cleanliness or simply checking things over and over again, people living with OCD experience a high level of anxiety – and the condition can damage their relationships, social and work lives, and physical health. Many sufferers are ashamed of their problem and hide it. Sometimes therapists fail to recognise the rarer forms of OCD and therefore fail to offer effective treatment. And many people with milder forms of OCD do not realise that they can be helped, and do not seek help until their condition becomes much more severe. This accredited live online course offers an in-depth look at OCD in all its guises and focuses on practical and effective methods of treatment – OCD recovery is possible in most cases. The day is interactive and includes demonstration videos of therapy sessions, short video clips, in-depth discussions and case studies. The films of the therapy sessions and the video of dealing with intrusive thoughts were particularly usefulSCHOOL NURSE What will you learn New information that will enable you to help OCD sufferers more effectively A better understanding of OCD, what it is and how it develops The ability to recognise the less familiar types of OCD – these are often missed by both client and therapist An effective 4-step method for treating OCD New ways to help people overcome their compulsive tendencies Illuminating video clips of OCD sufferers describing their experience Helpful ways parents and educators can prevent signs of OCD in children and teenagers from developing further The important role of guided imagery in treatment and why it improves success rates How to separate the person from their OCD ‘Pure O’ – we look at ‘purely obsessional’ OCD, where people experience distressing intrusive thoughts without any external signs of compulsions The chance to observe effective therapy for OCD and discuss case studies How obsessive compulsive disorder fits with other psychological conditions – and with autism What to do when OCD symptoms are firmly entrenched The opportunity to discuss some of your own cases with a highly knowledgeable tutor How to handle challenging cases successfully and more… Course Programme The ‘Obsessive Compulsive Disorder – understanding OCD and how best to treat it’ online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding OCD 11.00am Comfort break and discussion 11.30am How to treat OCD successfully and quickly 1.00pm Lunch break 1.45pm OCD treatment – what to do when symptoms persist 2.45pm Comfort break and discussion 3.00pm Dealing with unusual or challenging cases 4.00pm Day ends Who is this online course suitable for? Anyone who works with, lives with, teaches or treats people suffering from OCD, or who thinks they may have OCD but isn’t sure Psychotherapists, counsellors, health and social care professionals, mental health and wellbeing professionals, educators, school counsellors, individuals working in a variety of capacities in any number of organisations who are looking for OCD training for professionals Anyone who has family members or friends who suffer from OCD would also benefit from this live online course – it contains essential, practical information about how to help OCD sufferers The day is also valuable for anyone struggling to deal with their own obsessive thoughts or actions Please Note: This course is not a substitute for individual therapy This course looks at a range of OCD behaviours, including: Compulsive checkingContamination / Mental ContaminationSymmetry and orderingRuminations / Intrusive thoughts (Pure O)HOCD – Homosexual OCDPOCD – Paedophile OCD / Prenatal and postpartum OCDand more This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Awareness of first aid for mental health: What will you learn? You’ll be surprised by how much you enjoy the 4-hour session. I always make sure the learning process is engaging, interactive and stimulating — so you won’t be bored. Most importantly, it’s a fascinating insight into a subject that’s often brushed under the carpet. It’s a flexible course, and I’m always happy to tailor the content. If there’s an aspect of mental health or addiction you’d like to know more about, please just ask. Here’s the 4-hour course content: Defining mental health, and understanding the stigma surrounding it Factors which affect mental health Roles and responsibilities of a first aider Outline of advice — What to say (and not to say) to someone with a suspected mental health condition Listening without judgement Knowing when to contact the emergency services Identifying signs of stress, and how stress can be managed How to implement a positive mental health culture in the workplace Identifying signs and symptoms of depression, suicide, psychosis, anxiety, self-harm, eating disorders Do bear in mind, this course can’t teach you how to diagnose and treat a mental health condition. That’s the responsibility of a healthcare professional. However, you’ll know where to signpost an individual who needs professional help. You’ll leave with the knowledge and confidence to approach, reassure and support someone when they need it most.
This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.
This English Exam Preparation course is specifically designed for adult learners who are preparing to take an English language proficiency exam, such as IELTS, TOEFL, or Cambridge exams. Participants will focus on developing the necessary skills and strategies to achieve a successful outcome in their chosen exam. Through targeted practice, exam-specific tasks, and personalised feedback, learners will gain confidence and proficiency in all sections of the exam. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Understand the format and requirements of the chosen English language proficiency exam. 2. Develop effective strategies for each section of the exam. 3. Enhance reading, writing, listening, and speaking skills within the context of the exam. 4. Expand vocabulary and improve language accuracy for exam-specific tasks. 5. Practice time management techniques to complete tasks within the allocated time. Course Outline: Week 1: Introduction to the Exam - Introduction to the chosen English language proficiency exam - Overview of the exam format, sections, and scoring criteria - Assessment of participants' current language proficiency and individual learning goals Week 2: Reading Skills and Strategies - Understanding different question types in the reading section - Developing reading skills for comprehension, skimming, and scanning - Practice exercises and strategies to improve speed and accuracy Week 3: Writing Skills and Strategies - Analyzing the writing tasks and requirements of the exam - Developing skills for organising ideas, structuring paragraphs, and coherence - Practice exercises for different writing tasks (essays, reports, letters, etc.) Week 4: Listening Skills and Strategies - Identifying question types and understanding the listening section format - Developing listening skills for main ideas, details, and inference - Practice exercises and strategies for improving listening accuracy and note-taking Week 5: Speaking Skills and Strategies - Understanding the speaking section requirements and assessment criteria - Developing skills for fluency, coherence, and pronunciation - Practice exercises for different speaking tasks (interviews, presentations, etc.) Week 6: Vocabulary Expansion for Exam Tasks - Expanding vocabulary in specific topics and themes relevant to the exam - Practice exercises to reinforce and use new vocabulary effectively - Techniques for deducing meaning from context and using appropriate vocabulary Week 7: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common grammar errors in exam tasks - Exercises and activities to improve language accuracy in writing and speaking Week 8: Time Management and Exam Strategies - Strategies for time management and prioritizing tasks during the exam - Practice exercises to improve speed and efficiency in completing tasks - Tips and techniques for maximizing scores in each section Week 9: Mock Exam: Reading and Writing - Simulating a complete reading and writing section of the exam - Timed practice sessions to replicate exam conditions - Detailed feedback and analysis of strengths and areas for improvement Week 10: Mock Exam: Listening and Speaking - Simulating a complete listening and speaking section of the exam - Timed practice sessions to replicate exam conditions - Detailed feedback and analysis of strengths and areas for improvement Week 11: Exam Strategies Review and Practice - Reviewing and reinforcing exam strategies for each section - Targeted practice exercises to address specific challenges and areas of improvement - Individualised feedback and guidance based on participants' performance Week 12: Final Evaluation and Exam Tips - Comprehensive review of all exam sections and strategies - Final evaluation to assess participants' progress and readiness for the exam - Tips for managing test anxiety and mental preparation for the exam Note: This syllabus is a guideline and can be customised based on the specific exam requirements and the needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of focus.
Mental Health First Aid (MHFAider) is an internationally recognised training course that teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We don't teach people to be therapists, but we do teach people how to respond in a crisis, and how to reach out before a crisis happens. The training gives people tools to support themselves and each other, so everyone can talk about mental health and seek help when needed. As an MHFAider you will be able to: Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other support Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the role in depth, including boundaries and confidentiality Practise self-care This course is ideal for those who would like to become an MHFAider to: Gain the knowledge and skills to spot signs of people experiencing poor mental health Be confident starting a conversation and signpost a person to appropriate support Alongside the best evidence-based Mental Health First Aid (MHFA) training, MHFAiders are also provided with three-year access to ongoing learning and support through the MHFAider Support App 1 Introduction to MHFAider (3 hours 30 mins) MHFA and the MHFAider role Introduction to the MHFAider Action Plan 'ALGEE' What is Mental Health? Helpful and unhelpful language Undersign our Frame of Reference, understanding how we make sense of the world Understanding stress & the Stress Container 2 Understanding Mental Health (4 hours) What influences mental health? The Mental Health Continuum What is anxiety? What is a traumatic event? Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? MHFA conversation practice 3 MHFAider in practice (4 hours) Applying ALGEE What is depression? What is suicide? What is psychosis? MHFA conversation practice 4 Next steps (3 hours) Recovery and lived experience Applying ALGEE Boundaries in the MHFAider role MHFA conversation practice Moving forward in the MHFAider role and your MHFA action plan Self-care
Dispelling several myths, this informative live online event explains why anyone can experience problems around food, the impact of eating difficulties, symptoms to look out for, the importance of early intervention, how best to help and support – and more… CPD Certificate: 4 hours Length: 9.15am – 1.30pm Increasing numbers of people have difficulties around food and eating, but miss out on help because they don’t have a clinical diagnosis – this online training event is designed to increase awareness of the importance of early intervention to provide better support and help with recovery. Time is of the essence - early support is important An estimated 1.25 million people are affected by eating disorders in the UK – but there are many, many more who may not meet diagnostic criteria or simply don’t get the help they need. Absolutely anyone can be affected by eating difficulties; all ages, all body sizes, all genders, all races, and disordered eating can take many forms. It sits on a spectrum between what might be considered ‘normal eating’ and an eating disorder and may include symptoms and behaviours of eating disorders, but at a lesser frequency or lower level of severity. Eating difficulties don’t just affect the person involved but also their families and friends too, who often feel frightened, confused, and powerless to help. The aim of this live, evidence-based, online training with Jo Baker, a highly experienced psychotherapist, is to give you a greater understanding of eating difficulties as well as eating disorders and body image. You’ll explore the signs and symptoms, and the effects they have on an individual as well as developing new skills around effective communication with someone who is struggling. It will dispel some of the myths around eating difficulties and also help you find ways of calming yourself in moments of overwhelm to ensure you can be as supportive and helpful as you’d like to be… This course is relevant to a range of disordered eating behaviours including: restrictive eating compulsive eating irregular eating inflexible eating avoiding a type of food or food group self-induced vomiting laxative, diuretic, enema misuse supplement misuse clinical eating disorders BONUS RECORDING – you will also get a recording for 2 weeks after the event to maximise your learning. Jo has a wealth of information and experience to share...LINDA HARRISON What you will learn: why early support is important how to react if you think someone is struggling around food – including what not to say and do the potential physical and psychological harm that disordered eating can cause the function of food in mental health the common myths around eating difficulties and problems with food a greater understanding of eating disorders and subclinical disordered eating behaviours – their signs and symptoms increased knowledge of the physical impact and social effects of having an eating disorder new skills around communication – how to approach the subject of eating difficulties or food avoidance why it is important not to focus on food a deeper understanding of ‘body image’ and perception and how media and society impact people’s body image and perception a greater understanding of the male experience of eating difficulties and the unique barriers men may face in accessing treatment new support and communication skills to offer help to anyone struggling with their mental health, body image and eating disorders what exercise addiction is, and its relationship to eating difficulties the impact of gym and diet culture on our mental health, body dissatisfaction and the signs and symptoms of muscle dysmorphia effective ways to look after yourself – managing stress, anxiety and worry for the household how and when to seek professional help Who is this training suitable for Parents, other family members and/or carers of people who are experiencing eating difficulties – or anyone else interested for personal reasons Anyone who works with people and needs to know how best to help when someone shares that they are struggling with food Therapists, counsellors and any other mental health and welfare professionals who want to gain a better understanding of eating difficulties, their symptoms and impact so they can support families with a member who is experiencing eating difficulties. Course Programme The ‘Understanding Eating Difficulties’ course starts at 9.15am and runs until 1.30pm. 9.15am Join the Zoom meeting 9.30am Understanding eating disorders and subclinical disordered eating behaviours 10.45am Comfort break and discussion 10.55am Understanding body image, perception and influential narratives 12.00pm Comfort break and discussion 12.10pm How to approach eating difficulties and be most helpful 1.15pm Course ends Important note This live online CPD training event is an awareness raising course, providing you with evidence-based information, facts and effective communication skills. It does not qualify you to work with eating disorders. If you are an experienced, qualified HG therapist /counsellor who would like to learn more about how we can work therapeutically with people with eating difficulties, problems around food or eating disorders – view our advanced CPD training in-person workshop: Working with Eating Difficulties
Change Happens! Reframing uncertainty in a changing world Change is inevitable — but that doesn’t mean it’s easy. Whether it’s a corporate restructure, a company merger, or the long-lasting ripple effects of a global pandemic, workplace change can stir up uncertainty, anxiety, and resistance. Our Change Happens! workshop helps teams reframe how they view change — not as a threat, but as an opportunity for growth. This interactive, evidence-based session blends psychology with practical strategies, empowering participants to navigate uncertainty with confidence, resilience, and acceptance. Change happens — but how you respond is what defines the outcome. Let’s make it a positive one. Join us for a workshop that transforms uncertainty into opportunity, and equips your team with the tools to thrive in a changing world. Workshop outline: Spotting the Signs of Change Fatigue — Recognising emotional responses and their impact on wellbeing. The Power of Reframing and Acceptance — Practical strategies to shift your mindset from fear to flexibility, and embrace acceptance when change is unavoidable. Building Personal and Team Resilience — Coping techniques that support both individual and collective wellbeing. Creating Your Change Action Plan — Simple steps to manage uncertainty and stay proactive. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact
This English Exam Preparation course is specifically designed for adult learners who are preparing to take an English language proficiency exam, such as IELTS, TOEFL, or Cambridge exams. Participants will focus on developing the necessary skills and strategies to achieve a successful outcome in their chosen exam. Through targeted practice, exam-specific tasks, and personalised feedback, learners will gain confidence and proficiency in all sections of the exam. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Understand the format and requirements of the chosen English language proficiency exam. 2. Develop effective strategies for each section of the exam. 3. Enhance reading, writing, listening, and speaking skills within the context of the exam. 4. Expand vocabulary and improve language accuracy for exam-specific tasks. 5. Practice time management techniques to complete tasks within the allocated time. Course Outline: Week 1: Introduction to the Exam - Introduction to the chosen English language proficiency exam - Overview of the exam format, sections, and scoring criteria - Assessment of participants' current language proficiency and individual learning goals Week 2: Reading Skills and Strategies - Understanding different question types in the reading section - Developing reading skills for comprehension, skimming, and scanning - Practice exercises and strategies to improve speed and accuracy Week 3: Writing Skills and Strategies - Analyzing the writing tasks and requirements of the exam - Developing skills for organising ideas, structuring paragraphs, and coherence - Practice exercises for different writing tasks (essays, reports, letters, etc.) Week 4: Listening Skills and Strategies - Identifying question types and understanding the listening section format - Developing listening skills for main ideas, details, and inference - Practice exercises and strategies for improving listening accuracy and note-taking Week 5: Speaking Skills and Strategies - Understanding the speaking section requirements and assessment criteria - Developing skills for fluency, coherence, and pronunciation - Practice exercises for different speaking tasks (interviews, presentations, etc.) Week 6: Vocabulary Expansion for Exam Tasks - Expanding vocabulary in specific topics and themes relevant to the exam - Practice exercises to reinforce and use new vocabulary effectively - Techniques for deducing meaning from context and using appropriate vocabulary Week 7: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common grammar errors in exam tasks - Exercises and activities to improve language accuracy in writing and speaking Week 8: Time Management and Exam Strategies - Strategies for time management and prioritizing tasks during the exam - Practice exercises to improve speed and efficiency in completing tasks - Tips and techniques for maximizing scores in each section Week 9: Mock Exam: Reading and Writing - Simulating a complete reading and writing section of the exam - Timed practice sessions to replicate exam conditions - Detailed feedback and analysis of strengths and areas for improvement Week 10: Mock Exam: Listening and Speaking - Simulating a complete listening and speaking section of the exam - Timed practice sessions to replicate exam conditions - Detailed feedback and analysis of strengths and areas for improvement Week 11: Exam Strategies Review and Practice - Reviewing and reinforcing exam strategies for each section - Targeted practice exercises to address specific challenges and areas of improvement - Individualised feedback and guidance based on participants' performance Week 12: Final Evaluation and Exam Tips - Comprehensive review of all exam sections and strategies - Final evaluation to assess participants' progress and readiness for the exam - Tips for managing test anxiety and mental preparation for the exam Note: This syllabus is a guideline and can be customised based on the specific exam requirements and the needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of focus.
First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.