Duration 5 Days 30 CPD hours This course is intended for Horizon Cloud Service on Microsoft Azure administrators, system integrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of Horizon Cloud Service on Microsoft Azure Discuss the initial Microsoft Azure configurations required for the Horizon Cloud Service on Microsoft Azure deployment Discuss Horizon Cloud Service on Microsoft Azure networking concepts Discuss Horizon Cloud Service on Microsoft Azure AD requirements and integration best practices Discuss the integration of Workspace ONE Access with Horizon Cloud Service on Microsoft Azure Discuss the requirements for deploying Horizon Cloud Service on Microsoft Azure Demonstrate how to deploy or upgrade Horizon Cloud Service on Microsoft Azure Identify the Horizon Cloud Service console controls that are available to administrators Identify Horizon Cloud upgrade features and benefits List the steps and considerations to take when setting up a primary VM to be used as an assignable image List the steps to install the user software on the primary VM Describe pools and pool groups Explain the creation process and configuration options for single-session and multisession pools and pool groups Create single-session and multisession assignments and entitlements Explain power management options in the multisession pool groups Manage assignable images on Horizon Cloud Service on Microsoft Azure Identify how to access desktops and application from Horizon Cloud Service on Microsoft Azure Describe the integration of VMware Dynamic Environment Manager with Horizon Cloud Service on Microsoft Azure Manage user personalization and application configurations using the VMware Dynamic Environment Manager management console and application profiler Discuss the usage of App Volumes for Horizon Cloud Service on Microsoft Azure Interpret scalability considerations for Horizon Cloud Service on Microsoft Azure Apply troubleshooting techniques relevant to Horizon Cloud Service and Microsoft Azure Summarize the analytics and monitoring capabilities in Horizon Cloud Service on Microsoft Azure This five-day, hands-on training provides you with the knowledge, skills, and abilities to successfully deploy and manage VMware Horizon© Cloud Service? on Microsoft Azure. This training also teaches you how to use the VMware Horizon Cloud administration console and Microsoft Azure portal. Through a combination of hands-on labs and interactive lectures, you learn how to import and manage images for single and multisession assignments. You also learn how to configure and use the Universal Broker function, VMware App Volumes?, VMware Workspace ONE© Access?, and VMware Dynamic Environment Manager? in the Horizon Cloud Service on Microsoft Azure deployment. Course Introduction Introduction and course logistics Course objectives Introduction to Horizon Cloud Service on Microsoft Azure Discuss the features and benefits of Horizon Cloud Service on Microsoft Azure Identify the available Horizon Cloud and Microsoft licensing options Identify the system architecture components of Horizon Cloud Service on Microsoft Azure Explain how VMware Dynamic Environment Manager is used in Horizon Cloud profile management Describe Horizon Cloud application management using App Volumes Identify the Microsoft Azure configuration prerequisites for a Horizon Cloud integration Identify the main Microsoft Azure components required for a Horizon Cloud deployment Review the virtual machines supported in Horizon Cloud Service on Microsoft Azure Microsoft Azure Networking Requirements Discuss Horizon Cloud connectivity considerations and tasks Explain the networking concepts for Horizon Cloud Service on Microsoft Azure Identify the ports required for local connections, remote connections, and endpoint OS firewall rules Identity Management Explain computer identity type and user identity type Discuss the best practices for Horizon Cloud Service on Microsoft Azure AD integrations Determine the requirements for Horizon Cloud Service on Microsoft Azure AD Describe the benefits of integrating Horizon Cloud with Workspace ONE Access Explain how a user obtains access to an entitled virtual desktop or application from the VMware Workspace ONE© Intelligent Hub catalog Discuss the importance of binding directory with Workspace ONE Access and setting up custom user attribute synchronization Discuss the importance of configuring the Remote App Access client in Workspace ONE Access Demonstrate how to access an entitled Horizon virtual desktop or application in the Workspace ONE Intelligent Hub catalog Deployment and Upgrades Explain the steps and requirements for deploying Horizon Cloud Service on Microsoft Azure Describe the features and benefits of Horizon Edge Describe the differences between internal and external gateways Outline the Horizon Universal Console controls available for administrators Identify the features and benefits of the Horizon Cloud upgrades Creating Images Outline the process and configuration choices for setting up primary VMs Identify the configuration choices for importing primary VMs List the steps to install the user software on the primary VM Explain how to convert a configured primary VM to an assignable image Describe pools and pool groups List the steps for configuring an image to a pool List the steps for configuring an image to a pool group Pool Groups Compare dedicated assignments to floating assignments Outline the steps for creating single-session and multisession assignment Explain the entitlement of pool groups Outline the creation process and configuration options for multisession pools and pool groups Explain the power management selections in the multisession pool groups Compare the rolling maintenance and loadbalancing options Identify the actions related to the multisession groups page Identify the actions to add and assign applications to a user or group Outline the prerequisites for entitling a multisession assignment Access Desktops and Applications Identify the different versions of Horizon Client Describe how to access desktops and remote applications with Horizon Client Describe how to access desktops and remote applications with a browser Compare the remote display protocols that are available for Horizon Cloud Describe the Blast Extreme display protocol codecs List the ideal applications for each Blast Extreme codec Describe the Blast Extreme policy configurations Managing Images Describe images Explain how to manage images VMware Dynamic Environment Manager on Horizon Cloud Service on Microsoft Azure Identify the functional areas of VMware Dynamic Environment Manager and their benefits Explain how to use the VMware Dynamic Environment Manager console and application profiler to manage user personalization and application configurations App Volumes for Horizon Cloud Service on Microsoft Azure Explain how App Volumes works with Horizon Cloud Service on Microsoft Azure Identify the features and benefits of App Volumes in Horizon Cloud Service on Microsoft Azure Identify the interface elements of App Volumes in Horizon Cloud Service on Microsoft Azure Demonstrate how to configure App Volumes in Horizon Cloud Service on Microsoft Azure Scalability Considerations Recognize the scalability settings for Horizon Cloud Service on Microsoft Azure Troubleshooting Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Service on Microsoft Azure Identify the analytics and monitoring capabilities of Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
User experience design or UX is the method of increasing the user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction with the product. The UX Design for Beginners course is designed to teach you the latest techniques of UX design. Throughout the course, you will learn the principles and behaviour of the human being while hey using a website, mobile app or others. This understanding will help you to design and develop a better digital product that will satisfy your customers. The course shows you the practical examples and screenshots of UX problems that are faced by many designers, developers, and product managers while making their product. In this way, you will learn how to solve UX problems in Mobile and Web Apps. In short, the course covers the common UX mistakes, implementing UX and Usability Principles for improving your digital product, the role of UX developers, and more. By finishing the course, you will be able to make any Website's or Apps Usability better. What Will I Learn? Develop Skills needed to be a great UX Designer Start your career in UX Upgrade your current job position with UX Concepts Apply Mental Models and Mapping to your products Know Affordances and Signifiers and how to apply them to any product How we Perceive things and how our Memory works CASE STUDY ASSIGNMENTS: Find and Solve UX problems in Mobile and Web Apps Make any Website's or Apps Usability better Learn about all common UX mistakes designers and developers make Apply the knowledge of UX to user interfaces or Apps you are coding Improve any Product's User Experience What role Developers play in UX? Apply UX and Usability Principles to Improve UX of any Digital Product Requirements Just a curious mind Pencil and a notepad No need of Experience at all Introduction to User Expericne, UX Roles and how to be a UX Designer What Is UI FREE 00:05:00 Can I be a Ux Designer-updated 00:03:00 Different Role of Ux Designer 00:06:00 Major Parts of Ux Design 00:05:00 Human Centered Design, Double Diamond Model of Design and Root Cause analysis Human Centered Design 00:03:00 DoudIbe Diamond 00:05:00 Root Cause Analysis 00:02:00 Seven Stages of Actions FREE 00:05:00 Five second test firstusability test FREE 00:02:00 06. Assignment 00:03:00 What is Agile UX FREE 00:06:00 Principles & Concepts of User Experience, Usability and Interaction Design Affordance And Signfiers 00:06:00 Affordance And Signifiers-examples-fix-video 00:06:00 Afforadances explained headshot 00:05:00 Natural Mapping with examples FREE 00:09:00 Mentalmodels conceptual models 00:06:00 Working Memory 00:05:00 Working Memory Example 00:07:00 06. Recognition And Recall 00:04:00 Recognition examples 00:07:00 User Expectations 00:04:00 User Expectations examples FREE 00:08:00 User expectation headshot FREE 00:02:00 Peripheral Vision 00:05:00 Peripheral Vision examples 00:07:00 Context of Use 00:05:00 Context of use headshot FREE 00:02:00 Why-stakeholders are important 00:04:00 Information Architecture 00:05:00 Information Architecture Examples 00:11:00 Human Behavior Patterns, Decision making, scanning patterns and Change Blindness Humans Lazy Behavior decision Paralsis And Scanning FREE 00:05:00 Human Decisions-Old And New Brain 00:03:00 Humans Hate Change FREE 00:03:00 Our Goals And Change Blindness 00:03:00 Human behavior decision Paralysis hate change Examples FREE 00:08:00 F-z Patterns Cart Abondomnment, Form Field Conversions 00:07:00 Designing for Humans - How to design better products for humans Discoverability 00:06:00 Discover assignment 00:01:00 Learability 00:04:00 Feedback-4.MP4 00:03:00 Feedback Within Context Walmart FREE 00:03:00 Feedback examples 00:08:00 Constraints With Examples 00:06:00 Consistancy With Examples.mp4 00:06:00 Slips And Mistakes With Examples 00:04:00 Designing For Errors With Examples 00:04:00 User In Control with Examples 00:05:00 Grouping And chunking with Examples FREE 00:04:00 Humans Have Limits 00:07:00 How Developers can improve User Experience? Using desgin patters dont reinvent the wheel 00:05:00 Dont let users think do heavy calculation yourself FREE 00:08:00 Speed and Delays 00:06:00 Smart Defaults FREE 00:06:00 Guiding And Training Users 00:04:00 Barriers To Entry 00:05:00 Natural Language with Examples 00:08:00 Natural Language Forms 00:03:00 Google Analytics 00:05:00 Notification 00:07:00 Anticipatory Desgin 00:04:00
ð Supercharge Your Business with Chatbot-Powered Sales and Support Automation! ð Are you tired of juggling multiple tasks to keep your sales and customer support on track? Do you wish for a seamless and efficient solution that works around the clock? Look no further! Introducing our groundbreaking online course: ð Chatbot-Powered Sales and Support Automation Masterclass ð Unleash the Power of Automation: ⨠Transform your business with cutting-edge chatbot technology ⨠Boost sales by engaging and converting leads effortlessly ⨠Elevate customer support with instant and personalized responses ð What You'll Gain: ð 1ï¸â£ Master Chatbot Development: ð¤ Learn the essentials of chatbot creation, from basic scripts to advanced functionalities. ð¤ Develop intelligent bots that understand and respond to customer needs with finesse. 2ï¸â£ Automate Sales Processes: ð¼ Streamline your sales funnel by automating lead qualification and nurturing. ð¼ Implement chatbots that guide prospects seamlessly through the buying journey. 3ï¸â£ Revolutionize Customer Support: ð ï¸ Create chatbots that provide instant answers and support, enhancing customer satisfaction. ð ï¸ Leverage AI to resolve common queries, allowing your team to focus on complex issues. 4ï¸â£ Data-Driven Decision Making: ð Harness the power of analytics to optimize your chatbot's performance. ð Use data insights to continually refine and improve your automation strategy. 5ï¸â£ Real-world Case Studies: ð Dive into successful implementations of chatbot-powered automation across various industries. ð Learn from the experiences of businesses that have achieved remarkable results. ð Why Choose Our Course? ð ð¥ Expert Guidance: Led by industry experts with a proven track record in chatbot development and business automation. ð Practical Implementation: Hands-on exercises and projects ensure you can apply your knowledge immediately. ð Comprehensive Curriculum: From chatbot basics to advanced automation strategies, we cover it all. ð¤ Community Support: Join a vibrant community of learners to share experiences, ask questions, and network. ð Lifetime Access: Gain unlimited access to course materials, updates, and future additions. Don't miss out on this opportunity to revolutionize your business with the power of chatbot-driven automation! Enroll now and watch your sales soar while providing exceptional customer support effortlessly. ð Embrace the future of business automation with Chatbot-Powered Sales and Support Automation! ð Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Opening and Notification 00:00 Settings - Part 1 00:00 Settings - Part 2 00:00 Flows - Part 1 00:00 Flows - Part 2 00:00 Flows - Part 3 00:00 Flows - Part 4 00:00 Flows - Part 5 00:00 Sequences - Part -1 00:00 Sequences - Part 2 00:00 Sequences - Part 3 00:00 Sequences - Part 4 00:00 Rules - Part - 1 00:00 Rules - Part - 2 00:00 Rules - Part 3 - Triggers 00:00 Replies 00:00 Messages 00:00 Conclusion 00:00 Advanced Overview 00:00 Templates 00:00 Top Bars - Part 1 00:00 Top Bars - Part 2 00:00 Landing Page - Part 1 00:00 Landing Page - Part 2 00:00 Messenger Code 00:00 Customer Chat 00:00 Messenger URLs 00:00 Widget Buttons 00:00 Slides Ins - Part 1 00:00 Slide Ins - Part 2 00:00 Page Take Over - Part 1 00:00 Page Take Over - Part 2 00:00 Widgets Box - Part 1 00:00 Widgets Box - Part 2 00:00 Zapier Integration - Part 1 - Connect Manychat 00:00 Zapier Integration - Part 2 - Cloud Connection 00:00 Zapier Integrations - Finding Applications and Custom Fields 00:00 Conclusion 00:00
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ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before. ð ï¸ What You'll Learn: â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. â Automation Awesomeness: Implement time-saving automations for a more efficient support process. â Reporting and Analytics: Extract valuable insights to enhance your support strategy. â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience. ð¼ Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences ð Course Highlights: ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. ð Comprehensive Study Material: Access downloadable resources for offline learning. ð¬ Interactive Discussions: Connect with fellow learners and industry experts. ð§ Practical Assignments: Apply your knowledge in real-world scenarios. ð Certification of Completion: Showcase your expertise with our accredited certification. ð Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device. ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00
Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Learn complete hands-on Regression analysis for practical Statistical modelling and Machine Learning in R
Duration 5 Days 30 CPD hours This course is intended for Although there are no mandatory prerequisites, the course is particularly suited for the following audiences: Cybersecurity engineer Cybersecurity investigator Incident manager Incident responder Network engineer SOC analysts currently functioning at entry level with 2+ years of experience Overview After taking this course, you should be able to: Describe the types of service coverage within a SOC and operational responsibilities associated with each. Compare security operations considerations of cloud platforms. Describe the general methodologies of SOC platforms development, management, and automation. Explain asset segmentation, segregation, network segmentation, micro-segmentation, and approaches to each, as part of asset controls and protections. Describe Zero Trust and associated approaches, as part of asset controls and protections. Perform incident investigations using Security Information and Event Management (SIEM) and/or security orchestration and automation (SOAR) in the SOC. Use different types of core security technology platforms for security monitoring, investigation, and response. Describe the DevOps and SecDevOps processes. Explain the common data formats, for example, JavaScript Object Notation (JSON), HTML, XML, CommaSeparated Values (CSV). Describe API authentication mechanisms. Analyze the approach and strategies of threat detection, during monitoring, investigation, and response. Determine known Indicators of Compromise (IOCs) and Indicators of Attack (IOAs). Interpret the sequence of events during an attack based on analysis of traffic patterns. Describe the different security tools and their limitations for network analysis (for example, packet capture tools, traffic analysis tools, network log analysis tools). Analyze anomalous user and entity behavior (UEBA). Perform proactive threat hunting following best practices. The Performing CyberOps Using Cisco Security Technologies (CBRCOR) v1.0 course guides you through cybersecurity fundamentals and prepares you for the role of Information Security Analyst on a Security Operations Center team. You?ll learn to automate for security using cloud platforms and how to apply your knowledge to real-world scenarios Course Outline Understanding Risk Management and SOC Operations Understanding Analytical Processes and Playbooks Investigating Packet Captures, Logs, and Traffic Analysis Investigating Endpoint and Appliance Logs Understanding Cloud Service Model Security Responsibilities Understanding Enterprise Environment Assets Threat Tuning Threat Researching and Threat Intelligence Practices Understanding APIs Understanding SOC Development and Deployment Models Performing Security Analytics and Reports in a SOC Malware Forensics Basics Threat Hunting Basics Additional course details: Nexus Humans Cisco Performing CyberOps Using Cisco Security Technologies (CBRCOR) v1.0 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Performing CyberOps Using Cisco Security Technologies (CBRCOR) v1.0 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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