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This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

FAA Level 2 Award In First Aid For Youth Mental Health (RQF) Classroom (1 day course), Virtual (3 x 2½ hour sessions) Gives learners knowledge of Youth Mental Health First Aid Gives learners the skills to help young people with mental health problems and improve their mental health Course Contents: What is Youth Mental Health? The role of the mental health first aider Identifying mental health conditions Recognising and managing Stress Mental health conditions Recognising a range of mental health conditions:DepressionAnxietyPsychosisEating disordersSuicideSelf-harmPost-traumatic stress disorderConduct disorders - BullyingDrugs and alcohol Mental health first aid action plan Benefits of this course: These figures, taken from the Young Minds website show clearly how many young people suffer with their mental health... One in six children aged five to 16 are identified as having a probable mental health problem That means that, on average, five children in every classroom have a mental health problem 80% of young people with mental health needs agreed that the coronavirus pandemic had made their mental health worse Suicide was the leading cause of death for males and females aged between five to 34 in 2019 Around half of 17-19 year-olds with a diagnosable mental health disorder has self-harmed or attempted suicide at some point In 2018-19, 24% of 17-year-olds reported having self-harmed in the previous year, and seven per cent reported having self-harmed with suicidal intent at some point in their lives So please, learn more about how to help these youngsters, and give them the chance to live happy, healthy lives Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/7176/6

Overview The core purpose of hospitality compliance management is to promote customer welfare and ensure employees return home safe and sound every day. This Hospitality Compliance Management Course will introduce you to the compliance requirements hospitality venues must follow to mitigate risks and stand apart from the competition.  The Hospitality Compliance Management Course covers a comprehensive range of modules to deepen your understanding of health and safety compliance in hospitality. Here, you'll learn about food safety and hygiene, health and safety, alcohol licensing, data protection and privacy, etc. You'll also learn how to conduct internal audits and inspections to monitor compliance and identify any areas of improvement. Course Preview Learning Outcomes Understand the importance of compliance in the hospitality industry Explore the HACCP principles in the hospitality industry Gain an excellent understanding of health and safety compliance Familiarise yourself with the essential principles of food safety and hygiene Discover the effective strategies for risk management Learn how to implement sustainability in the hospitality industry Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Hospitality Compliance Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Hospitality Compliance Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Hospitality Compliance Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Compliance Officer in Hospitality Food Safety Inspector Hotel Manager Data Protection Officer in Hospitality Environmental Compliance Specialist Module 1: Introduction to Hospitality Compliance Management Introduction to Hospitality Compliance Management 00:16:00 Module 2: Food Safety and Hygiene Compliance Food Safety and Hygiene Compliance 00:19:00 Module 3: Safety and Security Compliance Safety and Security Compliance 00:21:00 Module 4: Environmental Compliance Environmental Compliance 00:16:00 Module 5: Alcohol and Beverage Compliance Alcohol and Beverage Compliance 00:17:00 Module 6: Data Protection and Privacy Compliance Data Protection and Privacy Compliance 00:23:00 Module 7: Compliance Audits and Training Programmes Compliance Audits and Training Programmes 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Why do criminals confess? Is the confession real? Find the answers to these questions and many more with our Interrogations and Confessions Psychology Course. Whether you are already working in law enforcement or wish to do so, this course will come in handy.  Through this engaging course, you will be introduced to the English Law of Confession and the interrogation process used in the UK. Then, the course will teach you how to identify interrogation strategies that are oppressive. Also, get an in-depth knowledge of the theories of reasons behind why suspects confess.  In addition, you will learn about the impact of drugs and alcohol on the reliability of testimony interrogation techniques and miscarriages of justice. So, if you are ready to explore the world of interrogation and confession psychology, join now! Course Preview Learning Outcomes Familiarise yourself with the English Law of Confession Understand the interrogation process in Britain Develop the ability to identify 'Oppressive' police interviewing tactics Learn about the theories of the reasons for confession Build the expertise to conduct a psychological assessment of false confession Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Interrogation British Interrogation law Psychological assessment Who Should Take This Interrogations and Confessions Psychology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Interrogations and Confessions Psychology Course Certification After completing and passing the Interrogations and Confessions Psychology Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Interrogations and Confessions Psychology Course will equip you with effective skills and abilities and help you explore career paths such as  Detectives Police Lawyers Module 1: The English Law On Confessions The English Law on Confessions 00:17:00 Module 2: Interrogation In Britain Interrogation in Britain 00:19:00 Module 3: The Royal Commission Research: Persons At Risk Amid Police Custody The Royal Commission Research Persons at Risk amid Police Custody 00:17:00 Module 4: Identifying 'Oppressive' Police Interviewing Tactics In Britain Identifying 'Oppressive' Police Interviewing Tactics in Britain 00:21:00 Module 5: Theories Of Reason Of Confession By Suspect Theories of Reason of Confession by Suspects 00:19:00 Module 6: The Psychological Assessment Of False Confession The Psychological Assessment of False Confession 00:18:00 Module 7: The Effects Of Drugs And Alcohol Upon The Reliability Of Testimony Interrogation Techniques And Miscarriages Of Justice The Effects of Drugs and Alcohol upon the Reliability of Testimony Interrogation 00:17:00 Assignment Assignment - Criminal Psychology - Confession & Interrogation 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This mental health first aid training course will teach you how to recognise warning signs of mental ill health and help you develop the skills and confidence to approach and support someone, whilst keeping yourself safe. We help you develop resilience, learn new ways to cope with stress, advise on sleeping better and equip you with a wealth of resources to be able to confidently help someone struggling with their mental health. This online qualification will provide you with the knowledge to spot specific warning signs that an adult or child could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. For many, work is a major source of stress. 1 in 6 employees experience common mental health problems in the workplace. Businesses can support people with their mental health and create more positive and productive working environments as a result. Unfortunately, despite recent campaigns and advances, there still remains a level of stigma and fear of discrimination around mental health conditions. Employees and school children may feel that mental health conditions will not be greeted with the same compassionate approach as physical illness. This should not be the case and the purpose of this course is to demystify mental health conditions and empower workplaces, friends and family members to provide the support and signposting desperately needed by those struggling with their mental well-being. The HSE have embraced the idea of mental health in the workplace and issued the following guidance ‘First aid needs assessment’ for businesses. They suggest that your first aid needs assessment should also consider whether it is beneficial to have personnel trained to identify and understand symptoms and able to support someone who might be experiencing a mental health issue. to when and how to encourage someone to seek appropriate professional help. In addition, we explore other ways to reduce stress and boost mental health and identify the multitude of self-help and support options available. The scope of this mental health first aid course is not learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: A First Aid Approach to Mental Health Role of the First Aider What is a mental health first aider? Common treatments and sources of help Other Professionals who can Help The importance of getting help early Understanding more about Mental Health What is Mental Health? The Definition of Mental Health The Mental Health Continuum Laws protecting our health, mental health and well-being Understanding Stigma Who Becomes Mentally Ill? How common are mental health issues? Stigma Approaching During a Crisis When Should you Approach? How to Help Caring for Yourself as a Mental Health First Aider Awareness of Mental Health Problems Situations to be Aware of Signs Someone may be Struggling with their Mental Health Stress About Stress Work-Related Stress Ways to Reduce Stress Building Resilience Insomnia What Is Insomnia? Helpful steps to improve your sleep Substance Abuse: Drugs and Alcohol About Substance Abuse The Dangers of Substance Abuse Online Drug Addiction and Misuse Helping someone you think has problems with drug or alcohol misuse Alcohol Poisoning First Aid Dealing with tricky or aggressive situations due to drugs and alcohol Substance Abuse Resources Anxiety Disorders About Anxiety Disorders Different Kinds of Anxiety Disorder Panic Attacks First Aid for a Panic Attack Post-Traumatic Stress Useful contacts for anxiety Eating Disorders About Eating Disorders What to Do Treatment for Eating Disorders Depression About: Depression Recognising the Signs that Someone may be Depressed Treating Depression Medicating Depression Helping someone who is depressed Resources for Depression Self Harm About Self-Harm How to Help Resources for Self Harming Suicide Approaching Someone you Suspect to be Suicidal What to do if the person is in a life-threatening condition Support for people experiencing suicidal thoughts What is Suicide? Psychosis What is Psychosis? What causes psychosis? How to Help Possible Signs of Psychosis Resources for Psychosis Personality Disorders About Personality Disorders Bipolar Disorder Schizophrenia Mental Health in the Workplace and Useful Resources Employer Responsibility Stress Policy Tackling work-related stress using the Management Standards approach An Employee Assessment of Common Stress Factors Management Standards Form Useful Resources

Level 5 Diploma in Family Support Worker Learn new skills and expand your professional knowledge with our Level 5 Diploma in Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Level 5 Diploma in Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Level 5 Diploma in Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Learning Outcomes After completing the Level 5 Diploma in Family Support Worker course, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Level 5 Diploma in Family Support Worker Unlock your potential with our Level 5 Diploma in Family Support Worker course. Gain comprehensive skills and knowledge in family dynamics, counseling, and community support. Elevate your career prospects with our accredited Level 5 Diploma in Family Support Worker. Enroll now and become a certified Level 5 Family Support Worker today! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 Diploma in Family Support Worker course. Module 01: A Quick Overview of Family Support Work 36:32 1: A Quick Overview of Family Support Work 33:32 2: A Quick Overview of Family Support Work 03:00 Module 02: A Theoretical Basis for Family Support 17:30 3: A Theoretical Basis for Family Support 14:30 4: A Theoretical Basis for Family Support 03:00 Module 03: Understanding the Legislation, Policy and Guidance 30:34 5: Understanding the Legislation, Policy and Guidance 27:34 6: Understanding the Legislation, Policy and Guidance 03:00 Module 04: Parents and Mental Health 10:00 7: Parents and Mental Health 07:00 8: Parents and Mental Health 03:00 Module 05: Identifying Alcohol and Other Drug Use 14:28 9: Identifying Alcohol and Other Drug Use 12:28 10: Identifying Alcohol and Other Drug Use 02:00 Module 06: Comprehensive Family Assessment 52:36 11: Comprehensive Family Assessment 49:36 12: Comprehensive Family Assessment 03:00 Module 07: Solving Family Issues 28:21 13: Solving Family Issues 25:21 14: Solving Family Issues 03:00 Module 08: Helping Children and Families Deal With Divorce and Separation 37:32 15: Helping Children and Families Deal With Divorce and Separation 33:32 16: Helping Children and Families Deal With Divorce and Separation 04:00 Module 09: Safeguarding - Assessing Need and Providing Help: Part-1 32:27 17: Safeguarding - Assessing Need and Providing Help: Part-1 29:27 18: Safeguarding - Assessing Need and Providing Help: Part-1 03:00 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 31:52 19: Safeguarding - Assessing Need and Providing Help: Part-2 27:52 20: Safeguarding - Assessing need and Providing Help: Part-2 04:00 Module 11: The Building Blocks of Healthy Family Relationships 28:08 21: The Building Blocks of Healthy Family Relationships 26:08 22: The Building Blocks of Healthy Family Relationships 02:00 Who is this course for? Level 5 Diploma in Family Support Worker The Level 5 Diploma in Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Level 5 Diploma in Family Support Worker There are no specific requirements for this Level 5 Diploma in Family Support Worker course because it does not require any advanced knowledge or skills. Career path Level 5 Diploma in Family Support Worker Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Hospitality Compliance Management Course is designed to guide you through the essential aspects of maintaining legal and regulatory standards within the hospitality industry. With increasing regulations in food safety, health, and safety, this course will help you understand the legal requirements and the best practices that ensure your operations remain in line with the law. It covers everything from risk assessments to managing employee safety and customer well-being, ensuring you’re always ahead of the curve. This course also delves into the importance of health and safety policies, environmental regulations, and proper documentation, helping you streamline your management processes. Perfect for those in leadership or managerial roles, it equips you with the knowledge to confidently oversee compliance in a fast-paced, ever-evolving industry. Stay informed about new regulations and ensure that your establishment runs smoothly, all while fostering a safe and legally sound environment for both staff and guests. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Hospitality Compliance Management Module 2: Food Safety and Hygiene Compliance Module 3: Safety and Security Compliance Module 4: Environmental Compliance Module 5: Alcohol and Beverage Compliance Module 6: Data Protection and Privacy Compliance Module 7: Compliance Audits and Training Programmes Learning Outcomes: Establish robust food safety protocols to meet industry standards. Implement effective safety and security measures in hospitality settings. Navigate and adhere to environmental compliance regulations. Ensure adherence to alcohol and beverage compliance requirements. Safeguard data and privacy in accordance with legal frameworks. Conduct comprehensive compliance audits and develop tailored training programmes. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hospitality Managers Restaurant Owners Event Planners Compliance Officers Food and Beverage Managers Hospitality Students Venue Managers Environmental Health Officers Career path Hospitality Compliance Manager Food Safety Inspector Safety and Security Compliance Officer Environmental Compliance Specialist Alcohol and Beverage Compliance Analyst Data Protection and Privacy Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.