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Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. She is now EA and EO to the CPO. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. We understand the challenge. Professional development for assistants is often undervalued, and securing budget or approval for external training can be difficult. That’s why we’ve created a ready-to-use business case template to help you justify attendance at this event and highlight the value it brings to both you and your organisation. If you need support or costings confirmed for single or group attendance, please reach out to our support team at: support@elite-forums.com You can download and edit the template below: This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Please note: All facilatators, panelists, and speakers are all PAID with applicable contracts in place. We value our speakers and want the best to ensure our attendees get the best development. Media outlets/organisations will not be permitted to attend this event.
Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Airport Management Online course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management Online course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management Online can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management Online course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management Online course] Detailed Course Curriculum *** Airport Management Online *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Airport Management Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Airport Management Online course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Airport Management Online Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Airport Management Online course because it does not require any advanced knowledge or skills. Career path With the help of the Airport Management Online course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included
Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective airport manager. Through this Diploma in Airport Management (Level 5) course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Level 5 Diploma in Airport Management can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Diploma in Airport Management (Level 5) course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Diploma in Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Diploma in Airport Management (Level 5) course] Detailed Course Curriculum *** Diploma in Airport Management ( Level 5 ) *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Diploma in Airport Management (Level 5) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Airport Management (Level 5) course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Diploma in Airport Management (Level 5) Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Diploma in Airport Management (Level 5) course because it does not require any advanced knowledge or skills. Career path With the help of Diploma in Airport Management course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included
A higher level diploma programme which analyzes and researches the responsibilities, duty of the manager, which makes them capable of being qualified enough to work in air station management. This Level 5 Diploma in Airport Management course includes all the knowledge about how to serve in this Airline station and make a career out of it. The role of an air station manager is huge, and there is a high demand for air station managers. Also it is a very unique profession. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective manager. Air station Managers are an essential part of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the air station is up to standard. Moreover, This Level 5 Diploma in Airport Management course will also educate the students overseeing all shift activities, including the coordination and collaboration of all functions, to ensure work is done in a consistent manner with air station rules, procedures, and regulations, and to ensure the safety and security of passengers, tenants, and employees. Through this Level 5 Diploma in Airport Management course, you will learn about the latest international and national aviation law and regulations. Whether you're a management consultant or an entry-level employee on the front lines, you can still improve your career and professional objectives no matter where you are. Moreover, a higher education empowers you with the appropriate equipment to move ahead. This Level 5 Diploma in Airport Management course is an essential step in staying competitive and developing your capabilities. Taking educational training can assist you in staying on track. This Level 5 Diploma in Airport Management course teaches you how to meet the unique and dynamic demands of today's global air station environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. However This Level 5 Diploma in Airport Management course is not a one-time event; the knowledge and education you will gain from here will continue to strengthen throughout your career. Additionally, it will also teach you about appreciation and encourage Teamwork, which will help the relationships that you have with your co-workers and how you are going to maintain transparency. Learning Outcomes After completing this Level 5 Diploma in Airport Management course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Level 5 Diploma in Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Level 5 Diploma in Airport Management Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Diploma in Airport Management course ] This Level 5 Diploma in Airport Management course will also focus on the Consistency, reliability and Trustworthiness qualities you are going to need in order to become a successful air station manager. If you appreciate taking charge and managing a situation to ensure its success and also ensure that everything runs well. This Level 5 Diploma in Airport Management course is an excellent way to broaden your knowledge and to make you qualify for a position in air station management. This course is a wonderful opportunity to expand your knowledge. This online Level 5 Diploma in Airport Management course is structured into modules and submodules to make it easier for learners to grasp the concept. Beginning with important information and progressing to the most advanced level. This Level 5 Diploma in Airport Management course can help you achieve your goals and prepare you for a rewarding career. Continuing professional development guarantees that users remain knowledgeable and competent in your profession while also equipping you the essential skills to help you progress in your profession. This Level 5 Diploma in Airport Management course also includes the facilities, the importance of safety, how this air station plays an important role in the air transportation system, and other important air station related issues. There has never been a better time to start or advance your knowledge. So, enroll in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Detailed Course Curriculum *** Level 5 Diploma in Airport Management *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Level 5 Diploma in Airport Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Level 5 Diploma in Airport Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 5 Diploma in Airport Management program is ideal for energetic people who want to improve their professional skills and prepare for the job of their dreams! This course is also suitable for those who want to gain in-depth knowledge on this subject and stay up to date with the latest information. Requirements There are no specific requirements for Level 5 Diploma in Airport Management course because it does not require any advanced knowledge or skills. Career path With the help of the Level 5 Diploma in Airport Management course, you will be able to seek several promising career opportunities, such as: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates Certificate of completion Digital certificate - Included