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Boost Your Career By Enrolling In This Dementia Awareness Training Bundle To Overcome Your Challenges! 9 in-1 Dementia Awareness TrainingBundle Are you ready to learn how to help your loved ones and clients with dementia? If you're asking yourself if it's possible to make a difference in the lives of someone who is suffering from dementia or Alzheimer's, the answer is YES. You can take steps toward helping your loved ones become more independent and able to live happy lives again. The training you'll get from this Dementia Awareness Training course will help you to: Identify the signs of dementia Understand what to do when they have dementia Help your loved one and patients live as independently as possible This Dementia Awareness Training Bundle Contains 9 of Our Premium Courses for One Discounted Price: Course 01: Principles of Dementia Care Course 02: Diploma In Mental Health Awareness - Level 3 Course 03: Educational Psychology & Development Course Course 04: End-of-Life Care and Planning Course 05: Anti-Social Behaviour Course Course 06: Understanding Autism Level 3 Course 07: Counselling and Psychotherapy Course Course 08: Social Media in Healthcare Course 09: Understanding Specific Learning Difficulties Approximately 47.5 million people are currently living with dementia all over the world. So, if you want to help them, enrol in this Dementia Awareness Training course. Learning Outcome of this Dementia Awareness Training course After completing the course, you will be able to Understand what dementia is How to act with and treat people with dementia Discover Law, ethics, and safeguard regarding dementia Find out ways for awareness and prevention of dementia. Learn the strategies for caring for dementia patients and costs. Discover different drugs for dementia patients Learn how to live with dementia and how to comfort people living with dementia All the courses under this Dementia bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Dementia Awareness Training bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Dementia bundle, you can achieve your dreams and train for your ideal career. This Dementia Awareness Training bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 9 premium courses' bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Principles of Dementia Care Module 01: Introduction Module 02: Status Module 03: Attitudes Toward Dementia Module 04: Awareness and Prevention of Dementia Module 05: Law, Ethics, and Safeguards Regarding Dementia Module 06: Strategies for Caring Module 07: The Cost Module 08: Drug Module 09: Living with Dementia Assessment Process Once you have completed all the modules in the Dementia Awareness Training Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is Caring for someone who has Alzheimer's disease A family member or friend of a person who has Dementia or Alzheimer's disease Anyone who wants to learn about dementia General public Aspiring Health Care Worker Requirements You will not need any prior background or expertise. Career path This Dementia Awareness Training will provide you with the theoretical knowledge needed to pursue various opportunities, such as; Caregiver Neurologist Psychiatrist Social Worker These professionals typically make between £30k to £75k per annum in the United Kingdom.

The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Online Course now available via Teachable Platform – Person Centred Mindset Learn at your own pace… lots of text and video support Course Category Person Centred Planning Description The Extreme Person Centred Thinking Tools are a set of tools to support dreams, build relationships and connections and promote capacity thinking. The aim of the extreme person centred thinking tools training is not to teach people how to facilitate plans, instead it is about sharing tools that can be used to listen and reflect and creatively involve people in planning their own lives. Many of these tools have been taken from MAPS and PATH, and parts also build on the person centred thinking tools. Testimonials Be the first… Learning Objectives This course will provide participants with an understanding of how to use a range of extreme person centred thinking tools to; Use graphics to facilitate creative conversations Learn from people’s stories and histories Listen to and facilitate dreams and nightmares Think about what is positive and possible Connect people with their communities Facilitate inclusion Who Is It For? Person Centred Planning Facilitators Support Workers / Day Centre Officers / Residential Workers Personal Assistants / Teaching Assistants Families Self Advocates Social Workers CAMHS teams Primary and secondary staff teams SENCOs Local Authority Support Services Course Content The course will introduce participants to a range of tools focused around supporting relationships, realising dreams, connecting people with their communities and capacity thinking. Participants will be coached in using the tools and given the opportunity to practice the tools and their graphic facilitation skills in a safe environment. The course will answer the following questions: How can we use ideas from MAP and PATH in our day to day work? How can I use graphics to facilitate conversations? How can we learn more about the people we support? How can we start to think about connecting people to their communities? If you liked this course you may well like: PERSON CENTRED PLANNING USING PATH AND MAPS

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***24 Hour Limited Time Flash Sale*** Level 2 Certificate in the Principles of Dementia Care Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in the Principles of Dementia Care Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in the Principles of Dementia Care bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in the Level 2 Certificate in the Principles of Dementia Care Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in the Principles of Dementia Care Career Bundle: Course 01: Level 2 Certificate in the Principles of Dementia Care Course 02: Dementia Awareness Course 03: Mandatory Training For Domiciliary Workers Course 04: Safeguarding Adults Level 1 Course 05: Person-centred Practice in Adult Care Course 06: Senior Adult Care Support Worker Course 07: Level 2 Certificate in Dignity & Safeguarding in Adult Health and Social Care Course 08: Supervision in Adult Care Course 09: Preparing to Work in Adult Social Care Course 10: End-of-Life Care and Support Diploma Course 11: Basic Cardiac (Heart) Care Course Course 12: Basic Life Support Course 13: Ambulance Care Assistant Course 14: Emergency Care Assistant - (First Aid) Course 15: Diploma in Phlebotomy - Level 4 Course 16: Infection Control & Medicine Handling Course 17: Safety & Precautions in Medication Management Course 18: Oxygen First Aid Training - Online Course Course 19: EDI in Adult Care Course 20: Pain Management Course 21: Clinical Governance in Adult Care Course 22: Research in Adult Care Course 23: Diabetes Awareness Training Course 24: Psychology of Anxiety and Stress Course 25: Positive Mental Health Awareness Course 26: Mental Health Nursing Course 27: Compassion Focused Therapy Course 28: Healthcare GDPR Training Course 29: Mandatory Training For Care Assistants & Care Staff Course 30: Risk Management in Adult Care With a Level 2 Certificate in the Principles of Dementia Care, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in the Principles of Dementia Care today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in the Principles of Dementia Care? Free CPD Accredited Certificate upon completion of Level 2 Certificate in the Principles of Dementia Care Get a free student ID card with Level 2 Certificate in the Principles of Dementia Care Lifetime access to the Level 2 Certificate in the Principles of Dementia Care course materials Get instant access to this Level 2 Certificate in the Principles of Dementia Care course Learn Level 2 Certificate in the Principles of Dementia Care from anywhere in the world 24/7 tutor support with the Level 2 Certificate in the Principles of Dementia Care course. Start your learning journey straightaway with our Level 2 Certificate in the Principles of Dementia Care Training! Level 2 Certificate in the Principles of Dementia Care premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in the Principles of Dementia Care is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in the Principles of Dementia Care course. After passing the Level 2 Certificate in the Principles of Dementia Care exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in the Principles of Dementia Care course is ideal for: Students seeking mastery in Level 2 Certificate in the Principles of Dementia Care Professionals seeking to enhance Level 2 Certificate in the Principles of Dementia Care skills Individuals looking for a Level 2 Certificate in the Principles of Dementia Care-related career. Anyone passionate about Level 2 Certificate in the Principles of Dementia Care Requirements This Level 2 Certificate in the Principles of Dementia Care doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in the Principles of Dementia Care bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Diploma in Elderly Care Description: Do you want to provide expert care and support for your elderly loved ones? Are you considering a career in social care? This Diploma in Elderly Care is designed to introduce the role and responsibilities of an elderly carer, helping you gain the practical skills and knowledge you need to meet the psychosocial and well-being needs of vulnerable elder people. Whether you're a live-in carer, or are considering working in a nursing home, this elderly care course aims to train you how to care for older people in all working environments. You will learn how to provide support for vulnerable people who can no longer live independently, and will explore the difficulties and challenges you will face while caring for elderly adults. Key topics include health and safety, outdoor activities and common illnesses. You'll also learn how to care for elderly people suffering from dementia. Enrol in this online course today and kickstart your career in health and social care. Course Preview Who is this Elderly Care course for? Care professionals who want to improve their elderly care skills and management. People who have the interest to become part of the geriatric/elderly care. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test for the old version of this course, and no test is required for updated version. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career path: The Diploma in Elderly Care is a useful qualification to possess, and would be beneficial for the following careers: Ageing Services Administrators Caregivers Geriatric Care Experts Geriatric Case Managers Social Workers Updated Version - Diploma in Elderly Care Module 1 Dealing And Caring Elderly Module 1 Dealing And Caring Elderly 00:15:00 Module 2 Risk Factors Module 2 Risk Factors 00:11:00 Module 3 Safeguarding The Health Of The Elderly Module 3 Safeguarding The Health Of The Elderly 00:18:00 Module 4 Caring for Elderly Diagnosed of Dementia Module 4 Caring for Elderly Diagnosed of Dementia 00:40:00 Module 5 Top Outdoor Elderly Activities Module 5 Top Outdoor Elderly Activities 00:14:00 Module 6 The Basics Of Caring For The Elderly Pressure Sores Module 6 The Basics Of Caring For The Elderly Pressure Sores 00:11:00 Module 7 Mental Health Basics Module 7 Mental Health Basics 00:09:00 Module 8 Effective Caring For Your Elderly Relative Home Help Module 8 Effective Caring For Your Elderly Relative Home Help 00:20:00 Module 9 Are you Resilient Module 9 Are you Resilient 00:14:00 Module 10 Caring For The Elderly- A Stressful Job Module 10 Caring For The Elderly- A Stressful Job 00:25:00 Module 11 Healthy Relationships Module 11 Healthy Relationships 00:09:00 Module 12 Listening To Your Parents Even Now Module 12 Listening To Your Parents Even Now 00:21:00 Module 13 The Caregiver Enemy No 1 Module 13 The Caregiver Enemy No 1 00:14:00 Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite 00:15:00 Assignment Assignment - Diploma in Elderly Care 2 weeks Certificate and Transcript Order Your Certificates and Transcripts 00:00:00 Old Version - Diploma in Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going to A Better Place 00:15:00 Listening to Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Elderly Care 00:20:00 Final Exam Final Exam- Diploma in Elderly Care 00:20:00

Register on the Care Home General Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Care Home General Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Care Home General Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Care Home General Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Health and Social Care Introduction to Health and Social Care 00:18:00 Module 02: Goals of Care Goals of Care 00:14:00 Module 03: Planning Care With the Individual in Need Planning Care With the Individual in Need 00:23:00 Module 04: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:51:00 Module 05: Concept Care Mapping Concept Care Mapping 00:21:00 Module 06: Implementing and Evaluating the Care Plan Implementing and Evaluating the Care Plan 00:24:00 Module 07: Advance Care Planning Advance Care Planning 00:26:00 Module 08: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:34:00 Module 09: Motivation and Counselling Motivation and Counselling 00:21:00 Module 10: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:22:00 Module 11: Maintaining Medical Records Maintaining Medical Records 00:24:00 Module 12: Confidentiality and Record-Keeping Confidentiality and Record-Keeping 00:15:00 Mock Exam Mock Exam- Care Home General Manager 00:20:00 Final Exam Final Exam- Care Home General Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Dyslexia: Dyslexia Awareness Diploma Are you or someone you know struggling with dyslexia? Do you feel frustrated by the challenges it poses and wish there was a way to overcome them? Look no further! Welcome to the Dyslexia course. The Dyslexia course is designed to transform the way you understand and navigate dyslexia. Our expert instructors have carefully crafted this Dyslexia course to provide you with techniques and tools to overcome common challenges associated with dyslexia. Our Dyslexia course is developed by leading industry professionals. This Dyslexia course is packed with cutting-edge research and evidence-based strategies to help you understand dyslexia on a deeper level. Gain valuable insights into the neurological basis of dyslexia and discover how to leverage your strengths to excel in various areas of your life. Through this Dyslexia course Learn proven methods for improving necessary skills, enabling you to thrive academically, professionally, and personally. After completing our Dyslexia course you will be more productive at work. Special Offers of this Dyslexia: Dyslexia Course This Dyslexia: Dyslexia Course includes a FREE PDF Certificate. Lifetime access to this Dyslexia: Dyslexia Course Instant access to this Dyslexia: Dyslexia Course Get FREE Tutor Support to this Dyslexia: Dyslexia Course Dyslexia: Dyslexia Awareness Diploma This Dyslexia: Dyslexia course is ideal for you if you want to learn more about the topic in detail. We've separated the Dyslexia course into multiple lectures, covering all essential elements of Dyslexia. This exclusive Dyslexia course provides learners with the skills and industry knowledge to further their careers in the healthcare industry. Don't miss this chance. Enrol in our Dyslexia course now. Don't let dyslexia hold you back any longer. Embrace your unique strengths and unlock your true potential with Dyslexia. Enrol in our Dyslexia course now! Who is this course for? Dyslexia: Dyslexia Awareness Diploma The Dyslexia course is designed for individuals who are dealing with dyslexia, as well as parents, educators, and professionals who work with dyslexic individuals. This Dyslexia course is suitable for Individuals with Dyslexia, Parents, Caregivers, Educators, and Teachers. Requirements Dyslexia: Dyslexia Awareness Diploma To enrol in this Dyslexia: Dyslexia Awareness Course, students must fulfil the following requirements. To join in our Dyslexia: Dyslexia Course, you must have a strong command of the English language. To successfully complete our Dyslexia: Dyslexia Course, you must be vivacious and self driven. To complete our Dyslexia: Dyslexia Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dyslexia: Dyslexia Course. Career path Dyslexia: Dyslexia Awareness Diploma Completing the Dyslexia: Dyslexia course can open up various career paths and opportunities for individuals interested in working with dyslexic individuals or in the field of dyslexia support. Here are some potential career paths related to this Dyslexia course: Dyslexia Tutor Special Education Teacher Advocate for Dyslexia Awareness Dyslexia Specialist

DASA DevOps Professional: Enable and Scale: Virtual In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why