2058 Advisor courses delivered Online

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.

Are you looking forward to boosting your career while improving your existing skillsets? Our Head of Resourcing course is an excellent opportunity to enhance your skills or make a career change. Through this expertly designed and high-quality training program, you will gain the knowledge and skills necessary to excel in your desired career. This online training course is a convenient way to expand your expertise and succeed in head resourcing. This Diploma in Head of Resourcing Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Head of Resourcing substantial and easier than ever! The Head of Resourcing course is divided into several comprehensive modules to ensure a convenient and thorough learning experience. You will be awarded an instant e-certificate to demonstrate your new skills and competency upon completing the course. Enrolling in this course can add these valuable skills to your resume and increase your employability. Our course will help you achieve your career goals and train for your ideal position. The system offers a detailed learning experience that allows students to work at their own pace and enhance their career development. Enrolling in the Head of Resourcing course can increase your chances of achieving your dream career sooner than expected. This program will help you stand out from the competition and prepare for your desired job. Why Prefer Our Head of Resourcing Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. The Head of Resourcing course is a comprehensive program designed for experts looking to advance their careers in human resources. This course covers various topics, including talent management, recruitment, and employee development. Throughout the course, students will learn how to effectively lead a team of resourcing executives and design strategies to attract and retain top talent. They will also understand the latest trends and best practices in the industry, including diversity and inclusion, employee engagement, and performance management. In addition to the theoretical knowledge, students can apply their learning through practical exercises and case studies. Upon completing the course, students will have the skills and competencies needed to excel as Head of Resourcing and drive the success of their organisation. **** Course Curriculum **** Module 01: Introduction to Resourcing and Talent Management What are Resourcing and Talent Management? Components of Talent Management Step-by-Step Talent Management Process Talent Management Model Talent Management Strategy Module 02: Resourcing and Talent Planning Introduction to the Resourcing and Talent Planning The Strategies Recruitment Advertising Module 03: Talent Management and The Role of Recruiting Introduction Finding the Right Fit, Quickly and Cost-Effectively Faster Integration and Time to Productivity Recruitment Funnel and Hiring Workflow Module 04: Coaching, Training, and Development Talent Management - Coaching 5 Steps to Integrating Coaching into Your Talent Management Strategy Training & Development Module 05: Performance Management What is Performance Management? Benefits The Performance Management Cycle Model 5 Tips to Ace Your Performance Management Process Module 06: Benefits of Talent Management Introduction to the Benefits of Talent Management Benefit for Organisation Benefit for Employees 7 Benefits of Having a Talent Management System Benefits of Having a Talent Management System Module 07: Job Analysis and Design Introduction Job Analysis Uses and Reason for Job Analysis Job Design Job Sculpting Module 08: Employer Branding Brands, Branding, and Brand Management Defining Employer Brand The Employer Branding Process Benefits Module 09: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques Instruction Lecture Discussion Case study Role-playing Simulation Group exercises Instruction E-learning Aim of e-learning The technology of e-learning The e-learning process Developing e-learning processes Module 10: Employee Relations Strategic Employee Relations The practice of Industrial Relations Employee Voice Employee Communications Module 11: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 12: Employee Termination Redundancy Dismissal The legal framework Definition of dismissal Fair dismissal Unfair dismissal Relieving Letter Retirement Module 13: Employer Record and Statistics Introduction The Necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Summaries Documents Statistical Data Reports Learning Organisations Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to learn more about the subject. It covers the essential concepts and provides a deep understanding of the material. No prior knowledge or experience is required to enrol, and the course is available online to anyone, regardless of location. Requirements Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Head of Resourcing course allows you to study at your own speed and grow a quality skillset. Career path A career path as a Head of Resourcing can involve a variety of roles and responsibilities, depending on the size and type of organisation you work for. Some common job titles for professionals in this field include HR Manager, Talent Acquisition Manager, and Employee Development Manager. Some probable career paths can be: Researcher Human Resource Analyst Chief Human Resource Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Head of Resourcing Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Head of Resourcing Training at QLS Level 5course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you already on your way in your Facilities Management career? Are you looking to advance into the next professional level in Facilities Management? This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.

Supplement Masterclass: Fitness Health & Focus Course Overview The "Supplement Masterclass: Fitness Health & Focus" course is designed to offer an in-depth understanding of various supplements that support overall health, fitness, and focus. Covering a wide range of topics from protein and amino acid supplements to testosterone enhancers and general health boosters, this course is ideal for anyone looking to enhance their wellness journey. Participants will gain expert insights into the role of supplements in improving physical and mental performance. By the end of the course, learners will have a comprehensive knowledge of supplement types, their benefits, and how to make informed choices to support fitness and well-being. Course Description This comprehensive course delves into essential supplements that play a crucial role in maintaining and improving health, fitness, and mental clarity. Topics include the various types of protein and amino acid supplements, the importance of testosterone and libido enhancers, and how vitamin and mineral supplements contribute to overall wellness. Learners will explore the science behind each supplement type, their specific functions in the body, and how they support fitness goals. The course offers a structured approach, ensuring learners not only understand the basics but also gain confidence in applying this knowledge to optimise health and fitness routines. Upon completion, learners will have the expertise to make well-informed supplement decisions tailored to their personal fitness goals. Supplement Masterclass: Fitness Health & Focus Curriculum Module 01: Introduction Module 02: Protein Supplements Module 03: Amino Acid Supplements Module 04: Testosterone & Libido Enhancer Module 05: Supplements For General Health & Fitness Module 06: Vitamin & Mineral Supplements (See full curriculum) Who is this course for? Individuals seeking to optimise their health and fitness Professionals aiming to expand their knowledge in health and wellness Beginners with an interest in fitness, nutrition, and supplements Fitness enthusiasts looking to improve their supplementation regimen Career Path Nutrition Specialist Fitness Coach Health & Wellness Advisor Personal Trainer Supplement Product Specialist

Complete Health: The Perfect Diet Exercise And Motivation Course Overview "Complete Health: The Perfect Diet Exercise And Motivation" is an all-encompassing course designed to provide a comprehensive understanding of health, fitness, and wellness. The course covers essential areas including diet, exercise, and motivation, offering learners the knowledge and tools to enhance their overall wellbeing. Through a well-structured curriculum, learners will explore the significance of a balanced diet, effective exercise routines, and how to maintain motivation for long-term success. By the end of the course, learners will be equipped to make informed decisions about their health, improve their fitness levels, and adopt a sustainable lifestyle. Course Description This course delves deeply into the key components of health and fitness, covering a broad spectrum of topics such as healthy dieting, weight loss strategies, building muscle, and stress reduction techniques. Learners will gain insight into nutrition essentials and the importance of physical exercise for overall health. The course also addresses mental health by offering guidance on managing stress and enhancing motivation. As learners progress, they will develop a solid foundation in health principles, acquiring the skills to implement and maintain a healthy lifestyle. The structured learning experience ensures that students not only grasp theoretical knowledge but also understand its application in daily life. Complete Health: The Perfect Diet Exercise And Motivation Curriculum: Module 01: Introduction Module 02: Healthy Dieting & Weight Loss Module 03: Exercise & Building Muscle Module 04: Mental Health & Stress Reduction Module 05: Common Health & Fitness Questions Answered (See full curriculum) Who is this course for? Individuals seeking to improve their overall health and fitness. Professionals aiming to broaden their knowledge of health and wellness for career development. Beginners with an interest in health, fitness, and wellness. Those looking to gain a deeper understanding of diet and exercise principles. Career Path Health Coach Fitness Trainer Wellness Consultant Nutritionist Mental Health Advisor Corporate Wellness Coordinator

Accounting and Finance Course Overview: This Accounting and Finance course offers a comprehensive understanding of the key principles and practices involved in accounting and finance. Learners will gain insights into essential financial concepts, from understanding the role of accountants to analysing financial statements. The course equips learners with the skills needed to navigate the world of financial management, preparing them for a wide range of opportunities in the finance industry. By completing this course, learners will be able to confidently approach financial tasks, from budgeting to risk management, and develop a clear understanding of the financial decision-making process. Course Description: This course covers the fundamentals of accounting and finance, offering in-depth insights into financial processes, accounting mechanics, and the preparation and analysis of financial statements. Learners will explore the role of accountants, budgeting and budgetary control, and financial markets, while also gaining a strong foundation in financial risk management and investment strategies. With a focus on analytical skills, the course will help learners develop a deeper understanding of financial operations and decision-making. By the end of the course, participants will be well-equipped to analyse financial data, manage risks, and apply their knowledge in a range of financial contexts. Accounting and Finance Curriculum: Module 01: Introduction to Accounting and Finance Module 02: The Role of an Accountant Module 03: Accounting Process and Mechanics Module 04: Introduction to Financial Statements Module 05: Financial Statement Analysis Module 06: Budgeting and Budgetary Control Module 07: Financial Markets Module 08: Financial Risk Management Module 09: Investment Management Module 10: Auditing (See full curriculum) Who is this course for? Individuals seeking to gain a solid understanding of accounting and finance. Professionals aiming to develop their financial management skills. Beginners with an interest in the finance or accounting industries. Those looking to transition into a finance-focused career. Career Path: Accountant Financial Analyst Budget Analyst Investment Advisor Risk Manager Auditor Finance Manager Banking and Financial Services

Public Healthcare Course Overview This course provides a comprehensive introduction to public healthcare, offering learners a deeper understanding of the policies, concepts, and challenges involved in providing healthcare services to the public. It explores key aspects of public health, including health promotion, the role of religion, and the foundational quality features of health coverage. By the end of the course, learners will be equipped with a strong theoretical foundation in public healthcare and its practical application. With a focus on global healthcare systems, this course prepares learners for roles in healthcare management, policy development, and public health advocacy. Course Description In this course, learners will delve into the core concepts of public healthcare, covering a broad spectrum of topics such as health policies, the definition of health, and the intersection of religion and healthcare. The course offers a detailed exploration of health promotion, public health concepts, and the quality features essential to effective healthcare coverage. Learners will gain insights into the barriers that hinder healthcare delivery and the strategies to overcome them. This learning experience will help learners develop a thorough understanding of the systems, challenges, and opportunities within public healthcare, equipping them with the knowledge to engage effectively in healthcare discussions, policy making, and strategic planning. Public Healthcare Curriculum Module 01: Definitions and Healthcare Policies Module 02: Concepts of Health Module 03: Religion and Health Module 04: Understanding the Role of Health Promotion Module 05: Concept of Public Health Module 06: Fundamental Quality Features of Health Coverage Module 07: Practical Barriers to Provision of Healthcare (See full curriculum) Who is this course for? Individuals seeking to understand public healthcare systems. Professionals aiming to enhance their career in healthcare policy, management, or advocacy. Beginners with an interest in healthcare and public health. Anyone seeking to contribute to the improvement of health services. Career Path Healthcare policy analyst Public health advisor Healthcare management professional Health promotion officer Public health researcher Policy maker in healthcare organisations

Online Fire Safety Course Course Overview This Online Fire Safety Course provides comprehensive knowledge essential for understanding fire hazards, prevention, and emergency response. Designed to equip learners with the skills to identify fire risks and implement effective safety measures, the course covers current UK fire safety legislation, prevention strategies, and evacuation procedures. Learners will gain confidence in recognising potential fire dangers and understanding their responsibilities to maintain a safe environment. Suitable for individuals across various sectors, the course ensures participants can contribute effectively to fire safety awareness and compliance within their workplace or community. Upon completion, learners will be well-prepared to support fire safety initiatives and promote safer environments. Course Description This course delves into the fundamental aspects of fire safety, starting with an introduction to fire risks and causes. It explores key UK fire safety laws and regulations, ensuring learners understand legal responsibilities. The course covers preventive measures, including fire detection systems and risk assessments, and provides detailed guidance on emergency evacuation procedures. Throughout the course, learners will develop critical skills to assess hazards, plan safety measures, and respond appropriately during fire incidents. The structured content is delivered through clear explanations and informative materials, enabling learners to apply knowledge confidently within their roles. This course is ideal for those wishing to expand their understanding of fire safety principles and regulatory compliance in a professional context. Online Fire Safety Course Curriculum Module 01: Introduction to Fire Safety Module 02: Fire Safety Legislation Module 03: Measures of Fire Safety Module 04: Fire Emergency Evacuation Procedures (See full curriculum) Who Is This Course For? Individuals seeking to enhance their knowledge of fire safety principles. Professionals aiming to develop their competence in workplace safety compliance. Beginners with an interest in fire prevention and emergency planning. Managers responsible for health and safety within their organisation. Career Path Fire Safety Officer Health and Safety Coordinator Facilities Manager Compliance Advisor Emergency Planning Officer

The Power of Resilience Course Overview The Power of Resilience course equips learners with essential strategies to strengthen their ability to adapt and thrive in the face of adversity. This course explores the core principles of resilience, highlighting its crucial role in personal and professional success. Learners will discover how to cultivate mental toughness, manage stress effectively, and maintain emotional balance through challenging times. By the end, participants will be empowered with actionable insights to foster inner peace, build courage, and navigate change with confidence. This course offers valuable tools for anyone seeking to enhance their emotional strength and improve overall wellbeing, making it highly relevant across a variety of life and career contexts. Course Description This comprehensive course delves into the multifaceted nature of resilience, examining how it influences success and wellbeing. Topics include the psychological foundations of resilience, techniques for developing a resilient mindset, and the relationship between resilience and inner peace. Learners will explore how resilience fosters courage and empowers individuals to face life’s uncertainties positively. The course also addresses strategies for managing change and chaos effectively, ensuring learners gain a thorough understanding of resilience in dynamic environments. Designed for a professional and informative learning experience, the course builds skills in emotional regulation, adaptability, and stress management that are valuable across personal growth and career advancement. The Power of Resilience Curriculum Module 01: Resilience As A Key To Success Module 02: The Secrets To Developing Resilience Module 03: Resilience Brings Inner Peace Module 04: Be Resilient, Develop The Courage You Need To Live A Happy Life Module 05: Use Resilience To Deal With Change And Chaos (See full curriculum) Who Is This Course For? Individuals seeking to enhance emotional strength and wellbeing. Professionals aiming to improve adaptability and stress management skills. Beginners with an interest in personal development and mental resilience. Anyone wishing to develop courage and navigate change confidently. Career Path Mental Health Support Worker Life Coach or Personal Development Advisor Human Resources Specialist Team Leader or Manager in dynamic work environments Wellbeing Consultant