Getting Started The ILM Level 5 NVQ Diploma in Management and Leadership is tailored for middle managers who are responsible for overseeing substantial programs and resources within their organisations. This comprehensive course focuses on developing advanced skills in strategic planning, strategic change management, and business process design. Additionally, it emphasises the cultivation of core leadership and management competencies such as fostering a culture of inspiration among colleagues and delivering consistent, measurable results. Key Benefits For Learners Develop your set of essential leadership skills, including effective communication, decision-making, and team management. Gain knowledge on how to successfully manage strategic change within an organisation, including creating and implementing change management plans. Acquire skills in various business processes such as project management, budgeting, and performance evaluation to enhance your organisation's efficiency and impact in the industry. Paves way towards your personal and professional development For Organisations Proactive middle managers comfortable with change A broad selection of optional units to tailor your organisations' learning and development needs Promote a culture of organisational learning and development Key Highlights This qualification is aimed at middle managers tasked with the responsibility of substantial programmes and resources. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 5 NVQ Diploma in Management and Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £50,578 per annum Divisional Manager, with an estimated salary of £47,513 per annum Departmental Manager, with an estimated salary of £33,897 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 3000 to 3500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 5 NVQ Diploma in Management and Leadership course is ideal for middle managers who oversee the resources and programs and those who aspire to advance to a higher level of management career. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a manager or a similar role Possess the ability to complete the Level 5 qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Why gain a ILM Qualification? The ILM Level 5 NVQ Diploma in Management and Leadership course is aimed at middle managers with responsibility for substantial programmes and resources. The course demonstrates your commitment to personal and professional development, enhancing your career prospects and opening up new opportunities for personal and professional advancement. The course comprises of four mandatory units and some optional units. Two build skills in strategy - strategic planning and strategic change - the third unit looks at developing and evaluating business processes. And the fourth unit develops further core skills in leadership and management Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 5 Award, Certificate or Diploma in Leadership and Management ILM Level 7 Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contribute to the Development of a Strategic Plan Reference No : 8623-500 Credit : 5 || TQT : 50 UNIT2- Design Business Processes Reference No : 8623-501 Credit : 5 || TQT : 50 UNIT3- Manage Strategic Change Reference No : 8623-502 Credit : 7 || TQT : 70 UNIT4- Provide Leadership and Management Reference No : 8623-400 Credit : 5 || TQT : 50 UNIT5- Establish Business Risk Management Processes Reference No : 8623-503 Credit : 5 || TQT : 50 UNIT6- Promote Equality of Opportunity, Diversity and Inclusion Reference No : 8623-504 Credit : 5 || TQT : 50 UNIT7- Develop and Manage Collaborative Relationships with Other Organisations Reference No : 8623-505 Credit : 5 || TQT : 50 UNIT8- Optimise the Use of Technology Reference No : 8623-506 Credit : 6 || TQT : 60 UNIT9- Manage Product and/or Service Development Reference No : 8623-507 Credit : 5 || TQT : 50 UNIT10- Manage Strategic Marketing Activities Reference No : 8623-508 Credit : 7 || TQT : 70 UNIT11- Develop and Maintain Professional Networks Reference No : 8623-403 Credit : 3 || TQT : 30 UNIT12- Develop and Implement an Operational Plan Reference No : 8623-401 Credit : 5 || TQT : 50 UNIT13- Encourage Learning and Development Reference No : 8623-404 Credit : 3 || TQT : 30 UNIT14- Conduct Quality Audits Reference No : 8623-411 Credit : 3 || TQT : 30 UNIT15- Manage a Budget Reference No : 8623-412 Credit : 4 || TQT : 40 UNIT16- Manage a Project Reference No : 8623-413 Credit : 7 || TQT : 70 UNIT17- Manage Business Risk Reference No : 8623-414 Credit : 6 || TQT : 60 UNIT18- Recruitment, Selection and Induction Practice Reference No : 8623-416 Credit : 6 || TQT : 60 UNIT19- Manage Redundancy and Redeployment Reference No : 8623-417 Credit : 6 || TQT : 60 UNIT20- Lead the Development of a Quality Strategy Reference No : 8623-709 Credit : 4 || TQT : 40 UNIT21- Manage Health and Safety in Own Area of Responsibility Reference No : 8623-418 Credit : 5 || TQT : 50 UNIT22- Contribute to the Design and Development of an Information System Reference No : 8623-419 Credit : 5 || TQT : 50 UNIT23- Manage Information Systems Reference No : 8623-420 Credit : 6 || TQT : 60 UNIT24- Manage Customer Service Operations Reference No : 8623-422 Credit : 7 || TQT : 70 UNIT25- Prioritising Information for Sales Planning Reference No : 8623-425 Credit : 3 || TQT : 30 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor
Getting Started The ILM Level 3 Leadership and Management course is perfect for individuals who have management responsibilities but lack formal training and are committed to enhancing their skills. The course is especially beneficial for team leaders looking to advance to the next management level and managers who must guide their teams through organisational changes, budget reductions, or other challenging situations. With this ILM Level 3 Leadership and Management course, you will develop leadership skills, improve decision-making capabilities, hone management techniques, enhance team performance, and gain a deeper understanding of organisational behaviour. The course will also provide opportunities for practical application of skills in real-world scenarios and open doors to further career advancement. You will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals through an extensive selection of units. Key Benefits For Learners Acquire a range of management skills and apply them in your current role Strengthen your leadership capabilities to inspire and empower teams, and skilfully navigate relationships Elevate your leadership and management proficiency by leveraging your personal knowledge, values, and driving force For Organisations Effective and confident First line managers Better relationships and healthy communication within teams Proven skills: Managers will demonstrate the ability to apply their new skills to drive success in your organisation Equip your managers with the tools to continuously develop their own skills and abilities Career Pathways The ILM Level 3 Leadership and Management can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Diploma in Leadership and Management course is aimed at practising team leaders seeking to move up to the next management level and managers who need to lead people through organisational change. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a team leader or supervisor or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression Successful learners can progress to a range of qualifications including: ILM Level 3 Certificate in Coaching and/or Mentoring ILM Level 3 Certificate or Diploma in Facilities Management ILM Level 3 Certificate in Enterprise and Entrepreneurship ILM Level 4 Award, Certificate or Diploma in Leadership and Management Why gain a ILM Qualification? The Level 3 Diploma in Leadership and Management course is ideal for individuals with management responsibilities who need formal training and are serious about developing their abilities. The course covers a wide range of units covering core management skills - such as understanding how to organise and delegate - plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Diploma in Leadership and Management ILM Level 3 Certificate in Coaching and Mentoring ILM Level 4 Award, Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leading and Motivating a Team Effectively Reference No : 8600-341 Credit : 2 || TQT : 20 UNIT2- Developing Own Leadership Capability Using Action Learning (Diploma only) Reference No : 8600-342 Credit : 10 || TQT : 100 UNIT3- Understanding Change in the Workplace Reference No : 8600-209 Credit : 2 || TQT : 20 UNIT4- Developing Yourself as an Effective Team Member Reference No : 8600-230 Credit : 3 || TQT : 30 UNIT5- Planning Change in the Workplace Reference No : 8600-302 Credit : 2 || TQT : 20 UNIT6- Giving Briefings and Making Presentations Reference No : 8600-307 Credit : 2 || TQT : 20 UNIT7- Understanding Performance Management Reference No : 8600-323 Credit : 2 || TQT : 20 UNIT8- Understand How to Lead Effective Meetings Reference No : 8600-328 Credit : 2 || TQT : 20 UNIT9- Understanding Innovation and Change in an Organisation Reference No : 8600-301 Credit : 2 || TQT : 20 UNIT10- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT11- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT12- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT13- Managing Risk in the Workplace Reference No : 8600-403 Credit : 3 || TQT : 30 UNIT14- Developing People in the Workplace Reference No : 8600-405 Credit : 5 || TQT : 50 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.
Getting Started ILM Level 2 Diploma in Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career. This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context. Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals. Key Benefits For Learners Take control of your personal development Communicate clearly and confidently Engage and support your team Build positive and productive relationships at work Get a nationally recognised qualification For Organisations Provide team leaders with extensive training to ensure they have the required skills to lead their teams effectively. Equip staff with the competence and knowledge needed to effectively manage people Cultivate strong relationships within and outside the organisation. Encourage staff to engage in continuous learning and development Foster a culture of open communication, active listening, and seamless collaboration which paves way to increased productivity and job satisfaction. Career Pathways The ILM Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 2 Diploma in Team Leading is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Be new to a team leader role or have some experience in team leading or similar job role. Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression This qualification will provide progression opportunities to other qualifications such as: ILM Level 3 Diploma in Management ILM Level 4 NVQ Diploma in Management ILM Level 4 Diploma in the Principles of Leadership & Management Why gain a ILM Qualification? This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making. The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses. Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Resolve Customers' Complaints Reference No : 8620-323 Credit : 4 || TQT : 40 UNIT2- Lead and Manage a Team Reference No : 8620-202 Credit : 5 || TQT : 50 UNIT3- Principles of Team Leading Reference No : 8620-203 Credit : 5 || TQT : 50 UNIT4- Understand Business Reference No : 8620-204 Credit : 4 || TQT : 40 UNIT5- Develop Working Relationships with Colleagues Reference No : 620-205 Credit : 3 || TQT : 30 UNIT6- Manage Team Performance Reference No : 8620-301 Credit : 4 || TQT : 40 UNIT7- Manage Conflict within a Team Reference No : 8620-310 Credit : 5 || TQT : 50 UNIT8- Health and Safety Procedures in the Workplace Reference No : 8620-208 Credit : 2 || TQT : 20 UNIT9- Manage Personal Performance and Development Reference No : 8620-200 Credit : 4 || TQT : 40 UNIT10- Communicate Work-Related Information Reference No : 8620-201 Credit : 4 || TQT : 40 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
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