1986 Advisor courses in Glasgow delivered Online

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

Domestic Violence and Abuse Awareness Diploma Course Overview This Domestic Violence and Abuse Awareness Diploma provides a comprehensive introduction to recognising, understanding, and responding to domestic violence and abuse. The course equips learners with the knowledge to identify different forms of abuse, assess risks, and understand the profound impacts on victims and children. It emphasises the importance of supporting victims effectively and navigating the relevant UK legislation. Learners will develop skills essential for safeguarding and reporting, alongside accurate record keeping. Ideal for those wishing to increase awareness or pursue careers in social care, healthcare, education, or community support, this diploma fosters confidence and competence in addressing sensitive issues with professionalism and compassion. Course Description This course delves deeply into the nature and dynamics of domestic violence and abuse, exploring its various forms and the psychological, physical, and emotional consequences for victims, including children. Learners will examine risk assessment techniques and appropriate methods for supporting victims, while gaining a clear understanding of the UK legal framework governing domestic abuse. The programme also covers essential administrative skills such as incident reporting and record keeping to ensure accountability and protection. Delivered in a structured format, the course offers a thorough learning experience designed to build expertise for those working or intending to work in sectors focused on safeguarding, welfare, and community assistance. Domestic Violence and Abuse Awareness Diploma Curriculum: Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Module 08: Domestic Violence and Abuse Legislation in the UK (See full curriculum) Who is this course for? Individuals seeking to understand domestic violence and abuse awareness. Professionals aiming to enhance their safeguarding and support skills. Beginners with an interest in social care, health, or community support. Volunteers and advocates working with vulnerable populations. Career Path Safeguarding Officer Social Care Worker Healthcare Support Worker Community Support Worker Victim Support Advisor Early Years Practitioner

Fashion Law Course Overview This Fashion Law course offers a comprehensive exploration of the legal principles and frameworks shaping the fashion industry. Learners will gain insight into essential areas such as intellectual property rights, brand protection, retail regulations, counterfeiting, and ethical practices including sustainability. The course equips individuals with the knowledge to navigate complex legal challenges faced by fashion businesses, designers, and retailers. By the end, learners will understand how fashion law intersects with business law and how it protects creativity and commerce in a dynamic global market. This course is valuable for anyone interested in the legal aspects influencing fashion, helping them to make informed decisions, safeguard brand identity, and foster ethical practices within the industry. Course Description This course delves into the key legal topics relevant to the fashion sector, starting with an introduction to fashion law and its role within broader business law contexts. It covers retailing regulations, detailed analysis of intellectual property rights with a two-part focus on brand protection, and the impact of counterfeiting on the industry. Brand licensing is also examined as a strategic business tool. Additionally, the course addresses contemporary issues such as ethics, sustainability, and the rise of green fashion, reflecting the industry's growing environmental concerns. Learners will develop a thorough understanding of legal frameworks and gain skills to assess legal risks, protect intellectual property, and contribute to responsible fashion business practices. Fashion Law Curriculum Module 01: Introduction to Fashion Law Module 02: Fashion Law as Business Law Module 03: Retailing Module 04: Intellectual Property Rights: Brand Protection Part-I Module 05: Intellectual Property Rights: Brand Protection Part-II Module 06: Counterfeiting Module 07: Brand Licensing Module 08: Ethics, Sustainability and Green Fashion (See full curriculum) Who is this course for? Individuals seeking to understand legal issues in the fashion industry. Professionals aiming to enhance their knowledge of fashion business law. Beginners with an interest in fashion, law, and intellectual property. Entrepreneurs and brand managers in the fashion sector. Career Path Fashion Legal Consultant Brand Protection Specialist Intellectual Property Advisor for Fashion Businesses Retail Compliance Officer Ethical Fashion Coordinator Brand Licensing Manager

Guide children’s behaviour with positive techniques in our Children's Social Behaviour Training course.

Duration 2 Days 12 CPD hours Overview This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals. Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession. 1 - HUMAN RESOURCE MANAGEMENT The HR profession Strategic and human resource planning 2 - EMPLOYMENT LAW Federal CEO legislation The EEOC and affirmative action Compensation legislation Other federal 3 - RECRUITMENT AND SELECTION Recruiting The selection process Evaluating applicants 4 - COMPENSATION AND BENEFITS Total compensation Pay increases and incentives Compensation system design Benefits overview 5 - EMPLOYEE DEVELOPMENT Orientation, training, and development Training program design Training evaluation 6 - PERFORMANCE MANAGEMENT Performance management systems Performance appraisal process Disciplinary action Termination Additional course details: Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Education and training can significantly influence one's ability to flourish. This Focus Awards Level 4 Certificate in Education and Training (RQF) qualification will encourage you to think strategically and critically, allowing you to perform successfully.This 36-credit Level 4 Certificate in Education and Training (RQF) qualification is offered by Focus Awards. This honourable awarding organisation is regulated by Ofqual and assures competence and recognition of your qualifications.The remarkable course is crafted into mandatory and optional units so you can acknowledge the concepts better. It starts with the basic insights and proceeds towards advanced levels to encourage you to focus. It covers almost every aspect of education and training. You will discover ingenious ways to teach, learn, and assess alongside other professional practices. You'll become a useful employee capable of innovating, tackling challenges, and progressing on your own. So what are you waiting for? Roll up your sleeves and get yourself enrolled in this thriving certification! Benefits You Will Gain Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Recognised qualification Exquisite customer service Qualification Focus Awards Level 4 Certificate in Education and Training (RQF) Description Learners must complete all mandatory units totalling 21 credits along with 15 credits from the remaining optional units to create a total credit value of 36.From this qualification, you will: Know the roles, responsibilities and relationships in education and training. Understand how to assess learners in education and training. Develop and prepare resources for learning and development. Meet the needs of learners. Qualification Purpose The Focus Awards Level 4 Certificate in Education and Training (RQF) qualification is designed to provide students with knowledge and understanding of delivering education and training, assessing learners, using resources, and understanding the roles and responsibilities in relevant fields. Who is this course for? Individuals interested in pursuing a career as an Education and Training Specialist, Teacher or other related fields. Requirements This qualification has no specific entry requirements. However, the learners must be at least 18 or above. Progression Upon successfully completing this qualification, learners may wish to continue their development by undertaking the following qualification. Level 5 Diploma in Education and Training (RQF) Total Qualifications Time  Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 360 hours.The credit for this qualification is 36. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training. Guided Learning Hours for this qualification is 140. Method of Assessment The Focus Awards Level 4 Certificate in Education and Training (RQF) is internally assessed, and each student must construct a portfolio of evidence demonstrating the achievement of all learning outcomes and assessment criteria linked with each unit, like- Assessor observation - completed observational checklists on related action plans. Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Career Path Education and Training Specialist Child and Youth Program Assistant Academic Advisor English Educator Teacher Professional Trainer Course Curriculum 42 sections • 187 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •At018c - Pre Course Assessment Certificate: 00:00:00 •At050c - Sample Action Plan for the Certificate in Education and Training: 00:00:00 •Pgu1c - Guidance for Evidencing Achievement - Understanding Roles , Responsibilities and Relationships: 00:00:00 •Sau1c - Self Assessment Grid - Understanding Roles, Responsibilities and Relationships: 00:00:00 •G9001C - Information leaflet - An introduction to the Certificate in Education and Training: 00:00:00 •G9002C - Information leaflet - Teaching Roles, Responsibilites, Relationships and Boundaries: 00:00:00 •G9003C - Information leaflet - Legislation, Regulatory Requirements, Codes of Practice: 00:00:00 •G9007C - Information leaflet - Promoting Equality and Valuing Diversity: 00:00:00 •G9008C - Information leaflet - Promoting Appropriate Behaviour and Respect: 00:00:00 •I0001A - PP - Learner Needs and Points of Referral: 00:00:00 •I9001C - Information leaflet - Learner Needs and Points of Referral: 00:00:00 •M9063a - Information Leaflet - Beginners Guide to Referencing: 00:00:00 •G0001C - PP - An Introduction to the Certificate in Education and Training: 00:00:00 •G0002A - PP - Teaching Roles, Responsibilities, Relationships and Boundaries: 00:00:00 •G0003A - PP - Legislation, Regulatory Requirements and Codes of Practice: 00:00:00 •G0007A - PP - Promoting Equality and Valuing Diversity: 00:00:00 •G0008A - PP - Promoting Appropriate Behaviour and Respect: 00:00:00 •H9001 - Handout - Identifying Inequality: 00:00:00 •H9002 - Handout - Learner Differences: 00:00:00 •H9003 - Handout - Ways to promote and advance equality: 00:00:00 •H9004 - Glossary of educational terms: 00:00:00 •H9005 - Educational abbreviations and acronyms: 00:00:00 •H9007 - Demonstrating good practice to promote inclusion: 00:00:00 •H9008 - Handout - Safeguarding Prevent British Values: 00:00:00 •H9010 - Handout - Table of examples of teaching roles and responsibilities: 00:00:00 •H9011a - Handout - Boundaries of Teaching: 00:00:00 •H9014C - Verbs used in the Certificate in Education and Training units: 00:00:00 •H9015 - Handout - the Teaching and Learning Cycle: 00:00:00 •H9020a - Handout - Table of Examples of Potential Needs and Points of Referral: 00:00:00 •H9051 - Handout - Tips for New Teachers and Trainers: 00:00:00 •HC004 - Checklist for Equality and Diversity: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •I9011- Handout - Equality and Diversity - Glossary of Terms: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu2c - Guidance for Evidencing Achievement - Planning to Meet the Needs of Learners: 00:00:00 •Sau2c - Self Assessment Grid - Planning to Meet the Needs of Learners: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc014 - Checklist for Reviewing Own Practice - Planning: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At007 - Template - Session Plan Pro-forma: 00:00:00 •At013 - Template - Scheme of Work Rationale: 00:00:00 •At014 - Template - Scheme of Work: 00:00:00 •At022 - Template - Initial and Diagnostic Assessment: 00:00:00 •At023 - Template - Individual Learning Plan: 00:00:00 •At024 - Template - Group Profile: 00:00:00 •At025 - Template - Workshop Plan: 00:00:00 •C9007 - Information leaflet - Initial and Diagnostic Assessment: 00:00:00 •C9008 - Information leaflet - Devising a Scheme of Work: 00:00:00 •C9009 - Information Leaflet - Designing a Session Plan: 00:00:00 •C9010 - Information Leaflet - the Minimum Core Planning: 00:00:00 •C9011 - Information Leaflet - Reviewing Own Practice Planning: 00:00:00 •C0007 - Pp - Initial and Diagnostic Assessment: 00:00:00 •C0008 - Pp - Devising a Scheme of Work: 00:00:00 •C0009 - Pp - Designing a Session Plan: 00:00:00 •C0010 - PP - The Minimum Core Planning: 00:00:00 •C0011 - PP - Reviewing own Practice Planning: 00:00:00 •C9054 - Group Profile Completed Example: 00:00:00 •A9051a - Handout - Table of Assessment Methods, Approaches and Activities: 00:00:00 •A9058 - Handout - Table of Strengths and Limitations of Teaching and Learning Approaches: 00:00:00 •H9012 - Handout - Table of Resources: 00:00:00 •I9015A - Handout - Example Completed Reflective Learning Journal: 00:00:00 •M9060 - Handout - Example Completed Scheme of Work: 00:00:00 •M9061 - Handout - Completed Example Scheme of Work Rationale: 00:00:00 •M9062 - Handout - Example Completed Session Plan: 00:00:00 •M9064 - Handout - Five Minute Session Plan: 00:00:00 •M9065 - Handout - Example Three Stage Session Plan: 00:00:00 •U9053a - Handout - Table of Objectives at Different Levels: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu3c - Guidance for Evidencing Achievement - Delivering Education and Training: 00:00:00 •Sau3c - Self Assessment Grid - Delivering Education and Training: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc003 - Checklist for Verbal, Listening, Non Verbal and Written Communication: 00:00:00 •Hc004 - Checklist for Equality and Diversity: 00:00:00 •Hc005 - Checklist for Demonstrating a Task: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc013 - Observation Checklist - Certificate Units: 00:00:00 •Hc015 - Checklist for Reviewing Own Practice - Delivery: 00:00:00 •AT003 - Template - Personal Development Plan: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At009 - Template - Self Evaluation of a Delivered Session Pro-forma: 00:00:00 •At021 - Template - Teaching Practice Log: 00:00:00 •At026 - Template - Tutorial Review: 00:00:00 •C9006 - Information Leaflet - Reviewing Own Practice Delivering: 00:00:00 •C9012 - Information Leaflet - Observations and Teaching Practice: 00:00:00 •C9016 - Information Leaflet - Communication With Learners and Others: 00:00:00 •C9022 - Information Leaflet - the Minimum Core Delivering: 00:00:00 •C9023 - Information Leaflet - Teaching and Learning Approaches: 00:00:00 •C9024 - Information Leaflet - an Inclusive Teaching and Learning Environment: 00:00:00 •C9025 - Information Leaflet - Teaching and Learning Theories: 00:00:00 •C9026 - Information Leaflet - Using Technologies in Teaching and Learning: 00:00:00 •C0006 - Pp - Reviewing Own Practice Delivering: 00:00:00 •C0012 - Pp - Observations and Teaching Practice: 00:00:00 •C0016 - Pp - Communication With Learners and Others: 00:00:00 •C0022 - Pp - the Minimum Core Delivering Education and Training: 00:00:00 •C0023 - Pp - Teaching and Learning Approaches: 00:00:00 •C0024 - Pp - an Inclusive Teaching and Learning Environment: 00:00:00 •C0025- Pp - Teaching and Learning Theories: 00:00:00 •C0026 - Pp - Using Technologies in Teaching and Learning: 00:00:00 •A9058 - Handout - Table of Strengths and Limitations of Teaching and Learning Approaches: 00:00:00 •A9060 - Handout - Example Completed Personal Development Plan: 00:00:00 •H9006 - the Environment - Examples of Physical, Social and Learning Aspects: 00:00:00 •H9012 - Handout - Table of Resources: 00:00:00 •H9016 - Handout - Teaching Practice Log Information: 00:00:00 •H9019 - Handout - List of Technologies: 00:00:00 •H9021 - Handout - Advantages and Disadvantages of Using Technology: 00:00:00 •H9022 - Handout - Online Safety: 00:00:00 •H9025 - Examples of Verbal and Non Verbal Communication: 00:00:00 •H9026 - Handout Examples of CPD activities: 00:00:00 •H9027 - Handout Working with an LSA: 00:00:00 •H9031 - Handout Starter and closing activities: 00:00:00 •H9032 - Handout Reviewing Learner Progress: 00:00:00 •H9033 - Handout Individual and Group Tutorials: 00:00:00 •H9034 - Handout Facilitating Group Learning: 00:00:00 •H9035 - Handout Facilitating Individual Learning: 00:00:00 •H9036 - Handout Extension Activities: 00:00:00 •I9015a - Handout - Example Completed Reflective Learning Journal: 00:00:00 •M9057 - Handout - Example Completed Self Evaluation Form: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu4c - Guidance for Evidencing Achievement - Assessing Learners in Education and Training: 00:00:00 •Sau4c - Self Assessment Grid - Assessing Learners in Education and Training: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc013 - Observation Checklist - Certificate Units: 00:00:00 •Hc016 - Checklist for Reviewing Own Practice - Assessment: 00:00:00 •AT001 - Templates - Assessment Records: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At021 - Template - Teaching Practice Log: 00:00:00 •C9012 - Information Leaflet - Observations and Teaching Practice: 00:00:00 •C9017 - Information Leaflet - the Minimum Core Assessing: 00:00:00 •C9018 - Information Leaflet - Reviewing Own Practice Assessment: 00:00:00 •C9019 - Information leaflet - Types of Assessment: 00:00:00 •C9020 - Information Leaflet - Assessment Methods: 00:00:00 •C9021 - Information Leaflet - Making Decisions Giving Feedback and Keeping Records: 00:00:00 •C0012 - Pp - Observations and Teaching Practice: 00:00:00 •C0017 - Pp - The Minimum Core Assessment: 00:00:00 •C0018 - Pp - Reviewing Own Practice Assessment: 00:00:00 •C0019 - Pp - Types of Assessment: 00:00:00 •C0020 - PP - Assessment Methods: 00:00:00 •C0021 - Pp - Making Assessment Decisions, Giving Feedback and Keeping Records: 00:00:00 •A9050 - Handout - Table of Assessment Types: 00:00:00 •A9051a - Handout - Table of Assessment Methods, Approaches and Activities: 00:00:00 •A9053 - Handout - Table of Assessment Requirements: 00:00:00 •A9057 - Handout - Assessor Roles and Responsibilities: 00:00:00 •A9059 - Handout - Completed Example of Assessment Records: 00:00:00 •G9052 - Handout - Table of Advantages and Limitations of Peer and Self Assessment: 00:00:00 •H9016 - Handout - Teaching Practice Log Information: 00:00:00 •H9050 - Handout - Table of Example Teaching Records: 00:00:00 •I9015a - Handout - Example Completed Reflective Learning Journal: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu5c - Guidance for Evidencing Achievement - Using Resources for Education and Training: 00:00:00 •Sau5c - Self Assessment Grid - Using Resources for Education and Training: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc013 - Observation Checklist - Certificate Units: 00:00:00 •Hc017 - Checklist for Reviewing Own Practice - Resources: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At021 - Template - Teaching Practice Log: 00:00:00 •C9012 - Information Leaflet - Observations and Teaching Practice: 00:00:00 •C9013 - Information Leaflet - Using Resources: 00:00:00 •C9014 - Information Leaflet - the Minimum Core Resources: 00:00:00 •C9015 - Information Leaflet - Reviewing Own Practice Resources: 00:00:00 •C0012 - Pp - Observations and Teaching Practice: 00:00:00 •C0013 - PP - Using Resources: 00:00:00 •C0014 - PP - The Minimum Core Resources: 00:00:00 •C0015 - Pp - Reviewing Own Practice Resources: 00:00:00 •H9012 - Handout - Table of Resources: 00:00:00 •H9016 - Handout - Teaching Practice Log Information: 00:00:00 •H9018 - Handout - Hints and Tips for Creating and Using Handouts and Visual Presentations: 00:00:00 •H9023 - Handout - Resource Box: 00:00:00 •H9024 - Handout - Assistive Resources: 00:00:00 •I9015a - Handout - Example Completed Reflective Learning Journal: 00:00:00 •Policy and Regulatory Frameworks on Inclusive Practice: 00:00:00 •Maintaining Inclusive Learning Environment: 00:00:00 •Inclusive Practice Roles and Responsibilities: 00:00:00 •Factors-Influencing-Learning: 00:00:00 •Evaluating Own Inclusive Practice: 00:00:00 •Assignment: Optional Unit 34 - Inclusive Practice: 00:00:00 •Submit Your Assignments: 00:00:00

Course Overview Forensic Science offers a fascinating exploration into the scientific methods and psychological insights used within criminal investigations. This course introduces learners to the essential theories, techniques, and applications that define forensic practice today. By combining elements of forensic psychology and investigative research, learners will develop an understanding of how criminal behaviour is analysed and interpreted. The course provides practical value by equipping participants with knowledge that is highly relevant to careers in criminal justice, law enforcement, and psychological assessment. Upon completion, learners will have gained the ability to critically assess criminal behaviour, contribute to investigative processes, and understand the psychological mechanisms underpinning criminal acts. Whether pursuing a career in forensic science or simply seeking to expand knowledge in this compelling field, participants will finish the course with strengthened analytical skills, enhanced professional insight, and a robust foundation in forensic applications. Course Description This comprehensive Forensic Science course delves deeply into key topics including research methods in forensic psychology, theories of offending, personal attributes of offenders, and the role of forensic psychology in police investigations and courtroom proceedings. Learners will engage with contemporary theories and case studies that illustrate how forensic science supports the criminal justice system. Through structured modules, participants will explore how psychological principles are applied during investigations, how offender profiles are constructed, and how expert psychological evidence is presented in court. The course is designed to build critical thinking, behavioural analysis, and evidence evaluation skills. With its structured approach and accessible format, the course caters to a broad range of learners, from those new to the discipline to those seeking to advance their professional capabilities. By the end, learners will have a thorough grounding in forensic science, enhancing their career prospects across various sectors. Course Modules Module 01: Introduction Module 02: Research Methods in Forensic Psychology Module 03: Theories of Offending Module 04: Personal Attributes of Offenders Module 05: Forensic Psychology in Police Investigations Module 06: Forensic Psychology in the Courtroom Module 07: Forensic Psychology in Practice (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in forensic science and psychology. Professionals aiming to enhance their understanding of forensic applications within the criminal justice sector. Beginners with an interest in criminal behaviour, psychology, or law enforcement. Students considering a future career in criminology, psychology, or legal support services. Career Path Forensic Science Technician Criminal Behaviour Analyst Forensic Psychologist Assistant Law Enforcement Officer Court Liaison Specialist Victim Support Worker Criminal Justice Policy Advisor Research Assistant in Criminology and Psychology

Course Overview The Dog Behaviour and Training course offers a comprehensive insight into canine psychology, behaviour management, and effective training techniques. Designed to build confidence and understanding, this course equips learners with the knowledge needed to address common dog behaviours and establish positive habits. Through focused modules, participants will develop skills in interpreting dog body language, managing feeding behaviours, addressing separation anxiety, and conducting training consultations. Whether supporting pet owners or advancing towards a professional role, learners will emerge with the ability to apply behavioural theories and strategies in real-world settings. By the end of the course, participants will understand how to create positive environments for dogs and promote lasting behavioural change, making them valuable assets in both domestic and professional contexts. Course Description The Dog Behaviour and Training course delves into the fascinating world of canine behaviour, offering learners a structured exploration of topics such as food aggression, appropriate greeting methods, and separation anxiety management. Learners will gain insights into interpreting dog communication signals, answering common client questions, and guiding puppy development. The course also covers consultation practices, preparing participants to engage confidently with dog owners seeking advice. Designed to foster a deep understanding of behavioural patterns, the curriculum blends theoretical frameworks with real-world applications, ensuring that learners develop a well-rounded skill set. By completing this course, individuals will strengthen their ability to assess behavioural issues, recommend appropriate training strategies, and support the welfare and development of dogs across various settings. Course Modules Module 01: Introduction Module 02: Feeding Time - Aggression and Stealing Food Module 03: The Right Way to Greet a Dog Module 04: Separation Anxiety Module 05: Dog Language - What They're Really Saying! Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 08: Dog Training Consultations With Clients (See full curriculum) Who is this course for? Individuals seeking to build a deeper understanding of dog behaviour and training techniques. Professionals aiming to expand their expertise in animal behaviour consultancy or dog training services. Beginners with an interest in canine psychology and behaviour management. Dog owners wishing to enhance their relationships and communication with their pets. Animal care workers looking to broaden their knowledge for career development. Career Path Dog Behaviour Specialist Dog Trainer Animal Welfare Officer Veterinary Assistant (Behaviour Support Role) Pet Care Consultant Animal Shelter Worker Behavioural Advisor in Animal Charities

Course Overview The Sports Medicine Fundamentals course offers a comprehensive introduction to the key principles, practices, and applications of sports medicine. This engaging programme covers essential areas such as common sports injuries, athlete nutrition, performance enhancement, and the future of sports science. Designed for individuals looking to deepen their understanding of athlete care and physical performance, the course provides valuable insights that can support professional growth or personal interest. Learners will explore the medical challenges faced by athletes, understand imaging techniques used in diagnostics, and examine the role of exercise and nutrition in injury prevention and recovery. By the end of this course, learners will be equipped with a strong foundational knowledge of sports medicine, ready to pursue further study or career opportunities in related fields. The content is suitable for both beginners and those looking to enhance their expertise within the world of sports and health sciences. Course Description This course delves into the core concepts of sports medicine, offering an in-depth understanding of injury management, prevention strategies, and athlete wellbeing. Topics include the study of the most common sports injuries, the use of medicines in treatment plans, and the impact of nutrition and weight management on athletic performance. Learners will explore medical conditions unique to athletes, advancements in imaging technologies, and the science behind performance enhancement techniques. Additionally, the course highlights potential career paths within the sports medicine sector, providing guidance for those considering entering the field. With a carefully structured curriculum, learners will gain theoretical knowledge and critical thinking skills that will prepare them for roles in sports healthcare, rehabilitation, and exercise science. Presented in an accessible format, the course supports diverse learning needs and fosters a solid understanding of the evolving landscape of sports medicine. Course Modules Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science (See full curriculum) Who is this course for? Individuals seeking to understand the fundamentals of sports medicine and athlete care. Professionals aiming to broaden their knowledge of sports healthcare and rehabilitation. Beginners with an interest in sports science, athletic performance, or health studies. Fitness coaches, physical education teachers, or anyone considering a career in sports health. Career Path Sports Medicine Assistant Athletic Trainer Rehabilitation Support Staff Fitness and Wellness Advisor Exercise Scientist Sports Performance Analyst Health and Wellness Coordinator Youth Sports Programme Coordinator

Course Overview The Ayurveda Diploma course offers a comprehensive exploration into the ancient science of natural healing and holistic wellbeing. Learners will gain a deep understanding of Ayurvedic principles, healing methods, medicinal herbs, and lifestyle practices that promote health and balance. This course emphasises the timeless relevance of Ayurveda in modern living, introducing key concepts such as daily routines, diet, exercise, and herbal remedies. Designed to enrich personal wellbeing or enhance professional skills, the course delivers valuable knowledge on preventive health measures through Ayurvedic lifestyle guidance. By the end of the programme, learners will be well-equipped to apply Ayurvedic principles to daily life, advise on basic remedies, and pursue further study or career opportunities within the holistic health sector. The Ayurveda Diploma not only provides theoretical knowledge but also nurtures a mindful approach towards health and self-care, empowering individuals to make informed wellness choices for themselves and others. Course Description The Ayurveda Diploma delves into the fundamental theories and practices of Ayurveda, offering a structured introduction to its core concepts. Throughout the course, learners will explore Ayurvedic healing methods, the role of herbs and oils, daily routines, yogic practices, and dietary guidelines rooted in traditional wisdom. Each module is carefully designed to build a comprehensive understanding of how Ayurveda views the mind-body connection and the pathways to maintaining balance and vitality. Participants will discover how to identify common ailments and understand the herbal remedies used within Ayurvedic practice, as well as the principles behind creating a healthful kitchen and lifestyle. The course provides an engaging and enriching learning experience, supported by clear explanations and accessible content, making it ideal for individuals at all levels of prior knowledge. Upon completion, learners will have developed a broad skill set that can support further professional development or enhance personal wellbeing initiatives. Course Modules Module 01: Introduction to Ayurveda Module 02: An Overview of Ayurvedic Healing Methods Module 03: Medicinal Herbs and Remedies for Common Ailments Module 04: Daily routines, Exercise & Yoga Module 05: Ayurvedic Herbs & Oils Module 06: Herbal Remedies for Home Use Module 07: The Herbal Kitchen Module 08: Ayurvedic Dietary Guidelines Module 09: Ayurvedic Lifestyle: The Ultimate Preventive Medicine (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of natural health and wellbeing. Professionals aiming to broaden their expertise in holistic health practices. Beginners with an interest in Ayurveda, herbal medicine, or wellness sectors. Health enthusiasts looking to incorporate traditional healing methods into modern living. Career Path Ayurvedic Wellness Advisor Holistic Health Consultant Health and Wellness Coach Complementary Therapy Practitioner Herbal Remedy Specialist Lifestyle and Nutrition Consultant