If you're after a no-fuss way to upgrade essential workplace and personal skills, this Functional Skills bundle brings together everything that actually gets used. You’ll find maths and English made useful (not just algebraic acrobatics), along with IT skills from Word to Excel, and a dash of PowerPoint confidence for good measure. Topped off with communication and negotiation techniques, the bundle fits just as well for job hunters as it does for those managing office life or everyday tasks. It’s the learning equivalent of a well-organised spreadsheet—useful, neat, and quietly satisfying. Learning Outcomes: Strengthen grammar, spelling, and sentence construction abilities. Use Microsoft Word, Excel, and PowerPoint effectively. Improve arithmetic, percentages, and data handling techniques. Develop confident written and verbal communication skills. Apply negotiation skills to everyday and workplace situations. Understand basic IT systems used across different industries. Who is this Course For: Adults returning to education or upskilling. Job seekers brushing up core workplace skills. School leavers preparing for employment or training. Admin professionals seeking smoother office workflows. Parents wanting to support children's learning confidently. Retail staff looking to progress into office roles. Hospitality workers managing everyday digital tasks. Anyone needing sharp, simple, everyday life skills. Career Path: Administrative Assistant – £23,000/year Customer Service Advisor – £22,000/year Data Entry Clerk – £21,000/year Retail Supervisor – £24,000/year Office Manager – £30,000/year Personal Assistant – £29,000/year
Gardening might be peaceful, but let’s not pretend it’s only about watering plants. This 8-in-1 Gardening and Horticulture Premium Bundle digs deeper into the roots of sustainability, agriculture, floristry, and even greenhouse dynamics—without leaving mud on your keyboard. Whether you’re nurturing a career in horticulture or just tired of guessing your plant's mood, this course offers an insightful blend of green techniques, environmental awareness, and floral know-how. You’ll even touch on carbon footprints and renewable energy—because plants and climate get on famously. 🌱 Learning Outcomes Learn horticultural methods and their environmental applications. Understand the basics of gardening and sustainable plant care. Identify agricultural systems and their modern relevance. Explore floristry design, selection, and handling techniques. Understand greenhouse and soil-related management systems. Recognise carbon footprints and renewable energy applications. 🌱 Who is this Course For Gardening enthusiasts wanting a more structured knowledge base Aspiring horticulturists looking to develop online understanding Nature-lovers curious about sustainability and green methods Florists interested in floral care and arrangement basics Students exploring agriculture and environmental education Individuals learning about energy and eco-focused methods People wanting to better understand plant systems and care Learners seeking insight into horticulture career options 🌱 Career Path (UK average salary) Gardener – £22,000/year Horticulture Technician – £24,000/year Agricultural Assistant – £25,500/year Environmental Advisor – £29,000/year Greenhouse Technician – £23,500/year Florist – £21,500/year
Receptionists are the welcoming face and organisational heartbeat of any office. This 8-in-1 course bundle covers administrative essentials from Microsoft Word and Outlook to GDPR and IT basics, ensuring you can handle the front desk with confidence. Whether scheduling online meetings or managing data entry, this training covers the technical and organisational tasks that keep offices running smoothly. Ideal for new or experienced receptionists, it offers a solid foundation in digital tools and professional office procedures. 🎯 Learning Outcomes: Learn effective administration and organisational techniques. Develop skills in managing online meetings and calendars. Gain proficiency in Microsoft Word and Outlook applications. Understand GDPR regulations and data protection principles. Build confidence in IT basics and troubleshooting. Improve accuracy in data entry and record keeping. 👤 Who is this Course For: New receptionists entering office administration roles. Experienced front desk staff updating their digital skills. Administrative assistants supporting busy office environments. Office managers overseeing team schedules and communications. Customer service staff handling enquiries and bookings. Data entry clerks needing accuracy and GDPR awareness. Virtual assistants managing remote office tasks. Anyone looking to improve office software proficiency. 💼 Career Path (UK Average Salaries): Receptionist – £20,000 per year Administrative Assistant – £22,000 per year Data Entry Clerk – £21,000 per year Office Manager – £28,000 per year Customer Service Advisor – £23,000 per year Virtual Assistant – £24,000 per year
Selling Skills for Professionals: Part 2 Making the Sale Course Description Copyright Ross Maynard 2021 Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale. In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections. Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements. If you want to know how to sell professional services successfully, this is the course for you. I hope you enjoy the course. Key Learning Points On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close Lesson 13: Closing (At Last) Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2 Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points Pre-Course Requirements There are no pre-course requirements Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
With ESI’s Professional Diploma, you will: Master the art of productivity by taking a results-focused approach to everything you do; Develop the mindset and attitude to succeed – all the time; Learn how to sell more and sell faster; Develop the core skills that underpin high-performance selling today.
Power your career in the financial sector with the Business Finance: 8-in-1 Premium Online Courses Bundle — designed for roles in financial planning, business consultancy, corporate finance, risk analysis, and crisis management. 📊 Learn the essentials employers demand: business analysis, Sage software, AML, data analytics with Tableau, tax compliance, and cash flow management — all in one professional-grade bundle. 🚀 Built for job-seekers who want to stand out, fast. Whether you're aiming to be a finance analyst, tax advisor, Sage technician, or business strategist, this bundle can unlock your next role. ✅ Compete High is rated 4.8 on Reviews.io and 4.3 on Trustpilot — because quality matters. 📝 Description Businesses want finance pros who can think analytically, manage risk, and guide strategic decisions. This 8-course bundle empowers you with: Financial system literacy (Sage, Tableau) Deep understanding of business processes Knowledge of AML, tax law, and cash flow Ideal for: Entry-level finance applicants Aspiring business analysts Junior accountants Corporate finance interns Crisis cashflow consultants 📈 You'll develop job-attracting keywords in data analytics, AML regulation, financial forecasting, and management accounting. ❓ FAQ Q: Is this a real career booster? A: Yes — it targets key hiring criteria in finance, business consultancy, and compliance roles. Q: What industries hire these skills? A: Banking, fintech, SME finance, corporate advisory, audit firms, and startups. Q: Is this bundle highly rated? A: Definitely — learners give Compete High 4.8 on Reviews.io and 4.3 on Trustpilot.
Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Financial Management The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. The SEMP in Financial Management is targeted at finance professionals and other professionals who want to develop a career in finance, and who require a wide-ranging understanding of financial techniques and their application – but do not require a high-level mathematical understanding of finance theories. The SEMP in Financial Management offers specialist studies in the areas of corporate finance, investments, and risk management. It will give online participants a relevant practical knowledge of finance that can be put into use straight away. Careers in finance depend upon a strong understanding of the foundations of finance, investment behaviour, and the dynamic nature of finance, and the SEMP FM will provide a strong preparation for a career in a wide variety of positions within the finance profession. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Financial Management Programme right for me? Understanding non-profit financial reports and improving the ability of an organization to manage solvency issues is key to a sustainable and successful organization. Our online SEMP Financial Management Programme will help Board members, Senior Management, and other team members of your organization understand the ‘money story’, so they can make better decisions about the future of the organization. If you do not have a strong financial background, this three months online course will improve your ability to manage solvency and risk issues and also effectively increase your knowledge of the use of financial information. Why SEMP Financial Management? SEMP Financial Management helps participants to develop the skills to analyze company financial data accurately and strategically. It focuses on improving executive decision making. This online Programme gives you tools and techniques that provide a comprehensive view of your company, competitors, and potential acquisitions which can help to monitor and forecast performance, measure profitability, assess competitiveness, and analyze restructuring opportunities. Other Benefits include: Financial management plays an involved role in the health of the overall economy, which impacts everyone, regardless of whether or not they have studied finance. Like companies, individuals are faced with investment and financing decisions. Having a firm grasp of finance will help individuals make those decisions. All business functions deal with finance because they need to be able to make the financial argument for the funding of their projects and to manage their budgets. Who should enrol in this online Certificate Program? Advisors working with private equity, including investment bankers, consultants, corporate lawyers or accountants Finance professionals and senior executives who want to understand the implications of private equity for their business, or who want to work in the industry Investors, from pension fund managers to wealth managers seeking to deepen their knowledge of private equity to inform decisions Entrepreneurs or senior executives from large companies seeking private equity funding Private equity professionals wishing to benefit from the latest research and practice Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as its an Online Course.