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In an ever-evolving society where intricate legalities intertwine with essential medical procedures, the 'Death Verification: Procedures and Legal Considerations' course emerges as an indispensable tool. Journey through the labyrinth of understanding the complexities of confirming mortality, from expected to unexpected death, and delve into the significance of precise documentation. Discover the pivotal role of a forensic nurse, unravel the mysteries of clinical examinations, and become adept in ensuring legal considerations are met at every step. Learning Outcomes Understand the fundamental principles of death verification. Differentiate between expected, natural, and unexpected death procedures. Recognise the importance and process of accurate certification and documentation. Comprehend the intricate role and responsibilities of a forensic nurse. Gain insight into the legal implications and considerations of death verification. Why buy this Death Verification: Procedures and Legal Considerations? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Death Verification: Procedures and Legal Considerations for? Medical professionals seeking to broaden their understanding of death verification. Legal practitioners aiming to comprehend medical procedures related to mortality. Forensic nursing aspirants. Medical students pursuing specialisations related to mortality. Individuals interested in the medico-legal intersection. Career path Forensic Nurse: £25,000 - £40,000 Medical Legal Advisor: £40,000 - £60,000 Clinical Documentation Specialist: £30,000 - £45,000 Mortality Review Officer: £35,000 - £50,000 Forensic Pathologist: £60,000 - £90,000 Death Certification Officer: £25,000 - £38,000 Prerequisites This Death Verification: Procedures and Legal Considerations does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Verification of Death Introduction to Verification of Death 00:20:00 Module 02: Legal and Ethical Considerations Legal and Ethical Considerations 00:13:00 Module 03: Methods and Procedures for Death Verification Methods and Procedures for Death Verification 00:29:00 Module 04: Signs and Indicators of Death Signs and Indicators of Death 00:19:00 Module 05: Verification of Expected Death Verification of Expected Death 00:10:00 Module 06: Verification of Unexpected Death Verification of Unexpected Death 00:13:00 Module 07: Identifying Cause and Manner of Death Identifying Cause and Manner of Death 00:22:00 Module 08: Death Verification in Special Cases Death Verification in Special Cases 00:22:00 Module 09: Interdisciplinary Collaboration in Death Verification Interdisciplinary Collaboration in Death Verification 00:23:00 Module 10: Certification & Documentation Certification & Documentation 00:07:00

Delve into the intricate world of food, wellness, and health with the 'Nutritional Therapy: Enhancing Health Through Diet and Nutrition Certificate'. Embark on a transformative journey, where you'll uncover the very essence of human nutrition, right from its foundational principles to its application in diverse scenarios like sports and chronic conditions. By the end, you'll have garnered a comprehensive grasp on the profound effects of macronutrients, micronutrients, and gut health, making you adept at tailoring dietary plans for optimal health and vitality. Learning Outcomes Understand the core principles of nutritional therapy and its significance in health. Gain knowledge about the importance and impact of macronutrients and micronutrients. Acquire insights into gut health and its role in overall wellness. Master the strategies for managing weight and enhancing metabolic health. Learn the ethical considerations and skills essential for nutritional practitioners. Why buy this Nutritional Therapy: Enhancing Health Through Diet and Nutrition Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Nutritional Therapy: Enhancing Health Through Diet and Nutrition Certificate for? Individuals keen on understanding the link between diet and health. Those wanting to manage weight or tackle specific health concerns through nutrition. Fitness enthusiasts seeking knowledge about nutrition in sports and exercise. Health professionals aiming to broaden their expertise in nutrition. Aspiring nutritional therapists preparing for a career in the field. Career path Nutritional Therapist: £25,000 - £50,000 Dietician: £26,000 - £41,000 Health Coach: £20,000 - £45,000 Sports Nutritionist: £23,000 - £55,000 Weight Management Consultant: £20,000 - £40,000 Wellness Advisor: £18,000 - £35,000 Prerequisites This Nutritional Therapy: Enhancing Health Through Diet and Nutrition Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Nutritional Therapy Introduction to Nutritional Therapy 00:19:00 Module 2: Fundamentals of Human Nutrition Fundamentals of Human Nutrition 00:17:00 Module 3: Assessing Nutritional Status Assessing Nutritional Status 00:17:00 Module 4: Macronutrients and Dietary Planning Macronutrients and Dietary Planning 00:16:00 Module 5: Micronutrients and Nutritional Supplements Micronutrients and Nutritional Supplements 00:17:00 Module 6: Gut Health and Digestive Disorders Gut Health and Digestive Disorders 00:18:00 Module 7: Nutritional Therapy for Chronic Conditions Nutritional Therapy for Chronic Conditions 00:19:00 Module 8: Weight Management and Metabolic Health Weight Management and Metabolic Health 00:18:00 Module 9: Nutritional Therapy in Sports and Exercise Nutritional Therapy in Sports and Exercise 00:16:00 Module 10: Practitioner Skills and Ethical Considerations Practitioner Skills and Ethical Considerations 00:16:00

This course provides a comprehensive understanding of reflective practice and its significance in professional development. Through various modules, participants will learn how to cultivate a reflective culture, set goals, and use reflective tools effectively. By dispelling misconceptions about reflective practice, both teachers and students can enhance their learning and growth. The course offers valuable insights into fostering a culture of continuous improvement and critical self-assessment. Learning Outcomes: Gain an introduction to the concept of reflective practice. Develop skills to set meaningful goals and objectives. Establish a reflective practice culture within an organization. Learn to utilize reflective tools for self-assessment. Understand the importance of integrating reflection into practice. Explore misconceptions about reflective practice from different perspectives. Enhance critical thinking and self-awareness. Complete an assignment to apply reflective principles. Why buy this Professional Development: Reflective Culture Practice?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Development: Reflective Culture Practice you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Development: Reflective Culture Practice course is ideal for Educators seeking to improve teaching methods. Professionals aiming to enhance self-awareness and growth. Individuals interested in fostering a culture of reflection. Students looking to develop effective study and learning habits. Prerequisites This Professional Development: Reflective Culture Practice was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Teacher or Educator - Average Salary: £25,000 - £40,000 per year. Instructional Designer - Average Salary: £25,000 - £45,000 per year. Training and Development Specialist - Average Salary: £25,000 - £40,000 per year. Educational Coordinator - Average Salary: £25,000 - £35,000 per year. Academic Advisor - Average Salary: £20,000 - £30,000 per year. Course Curriculum Module 01: Introduction to Reflective Practice Introduction to Reflective Practice 00:23:00 Module 02: Goals, Objectives and Reflective Habits Goals, Objectives and Reflective Habits 00:24:00 Module 03: Developing a Reflective Practice Culture Developing a Reflective Practice Culture 00:21:00 Module 04: Reflective Tools (Part 1) Reflective Tools (Part 1) 00:50:00 Module 04: Reflective Tools (Part 2) Reflective Tools (Part 2) 00:36:00 Module 05: Setting Reflection in Practice Setting Reflection in Practice 00:36:00 Module 06: Misconceptions About Reflective Practice from Teacher and Student Perspective Misconceptions about Reflective Practice from Teacher and Student Perspective 00:14:00 Assignment Assignment - Professional Development: Reflective Culture Practice 00:00:00

The Residential Lettings Course is an expertly crafted program designed for those looking to excel in the residential letting industry. Starting with an insightful glimpse into the workings of a letting agency, the course offers a practical understanding of the day-to-day operations in this dynamic field. The curriculum then transitions to strategies for retaining tenants long-term, a key aspect of successful property management and sustaining revenue. A standout feature of this course is its in-depth coverage of the legal requirements for letting agents. This crucial module ensures learners are well-versed in the legalities of the industry, which is fundamental for operating within the law and providing excellent service. The course also delves into the effective listing and marketing of properties, teaching you how to showcase homes in a way that attracts and engages potential tenants. Another important aspect of the course is managing operating costs, a vital skill for maintaining profitability in the letting business. You will also navigate through the letting process and the intricacies of tenancy agreements, equipping you with the knowledge to handle these agreements professionally and efficiently. The course concludes with a comprehensive look at the property management process, preparing learners to manage residential properties effectively from start to finish. Learning Outcomes Gain an insider's perspective on the operations of a letting agency. Develop strategies to maintain long-term tenant relationships. Understand and comply with legal requirements specific to letting agents. Master the skills of listing and marketing properties effectively. Learn how to manage operating costs and oversee the property management process. Why choose this Residential Lettings Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Residential Lettings Course for? Aspiring letting agents seeking a comprehensive understanding of the industry. Property managers aiming to improve tenant retention and property marketing. Real estate professionals expanding their expertise into residential lettings. Individuals interested in starting their own letting agency. Legal professionals or advisors specializing in property law. Career path Letting Agent: £18,000 - £30,000 Property Manager: £20,000 - £35,000 Real Estate Marketing Specialist: £22,000 - £40,000 Legal Advisor (Property Law): £25,000 - £50,000 Real Estate Business Owner: Variable, depending on business size and success Tenant Relations Coordinator: £19,000 - £33,000 Prerequisites This Residential Lettings Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Residential Lettings Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Residential Lettings Course A Look Inside a Letting Agency 00:22:00 Keeping Tenants Long Term 00:12:00 Legal Requirements for Letting Agents 00:20:00 Listing Properties and Marketing 00:25:00 Operating Cost 00:17:00 The Letting Process and Tenancy Agreement 00:32:00 The Property Management Process 00:32:00 Assignment Assignment - Residential Lettings Course 00:00:00

Master UK employment law with our online course covering recruitment, contracts, rights, discrimination, safety, and dismissal in 11 modules.

Learn how to invest in stocks with our Stock Investing Masterclass Course. You will discover the basics, explore market trends, and create strategies for successful investing. This course is ideal for anyone who wants to invest, work in finance, study finance, or start a business. No prior knowledge needed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Economics Level 3 Studies 2:55:46 1: Module 01: An Introduction to Economics 13:00 2: Module 02: The Market System and the Circular Flow Model 10:27 3: Module 03: Supply, Demand and Prices 15:09 4: Module 04: Elasticity 18:03 5: Module 05: Production and Costs 12:46 6: Module 06: Market Structure Perfect Competition vs Monopoly 09:50 7: Module 07: Measuring GDP and Economic Growth 13:18 8: Module 08: Unemployment 08:29 9: Module 09: Inflation 09:22 10: Module 10: Prices 07:30 11: Module 11: Income Distribution and Poverty 06:50 12: Module 12: Market Failures 12:15 13: Module 13: Fiscal Policy 16:42 14: Module 14: Money, Banking and the Financial System 13:33 15: Module 15: International Finance 07:32 16: CPD Certificate - Free 01:00 Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Economics Level 3 Studies 2:55:46 1: Module 01: An Introduction to Economics 13:00 2: Module 02: The Market System and the Circular Flow Model 10:27 3: Module 03: Supply, Demand and Prices 15:09 4: Module 04: Elasticity 18:03 5: Module 05: Production and Costs 12:46 6: Module 06: Market Structure Perfect Competition vs Monopoly 09:50 7: Module 07: Measuring GDP and Economic Growth 13:18 8: Module 08: Unemployment 08:29 9: Module 09: Inflation 09:22 10: Module 10: Prices 07:30 11: Module 11: Income Distribution and Poverty 06:50 12: Module 12: Market Failures 12:15 13: Module 13: Fiscal Policy 16:42 14: Module 14: Money, Banking and the Financial System 13:33 15: Module 15: International Finance 07:32 16: CPD Certificate - Free 01:00 Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.