1757 Advisor courses in Coventry delivered On Demand

Overview If you know how to play the game, the stocks and bond investment can bring lucrative profits. Master the knowledge and skills required to thrive in the stock market with our Stock and Bond Investment Essentials course. Whether you are a seasoned player or new in the game, this course will come in handy. First this course will explain the basic fundamentals of stock and bond investment. Then you will learn about different investment types and effective techniques for successful investment. Through this course, you will get a clear understanding of the principles of finance and be able to develop the skills to win at stocks and bond markets. Furthermore, the course will help you develop essential skills for risk and portfolio management. So, if you are ready to embark on the journey of stock and bond investment, enrol now! Course Preview Learning Outcomes Familiarise yourself with the major concepts of stock and bond investment Learn about different types and techniques of investment Enhance your knowledge and understanding of finance Grasp effective strategies of stock and bond market Build your expertise in risk and portfolio management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Stock and bond investment Financial management Who Should Take this Stock and Bond Investment Essentials? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Stock and Bond Investment Essentials course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Stock and Bond Investment Essentials Certification After completing and passing the Stock and Bond Investment Essentials course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Stock and Bond Investment Essentials course will equip you with effective skills and abilities and help you explore career paths such as  Investment banker Finance manager Finance advisor Investment analyst Module 01: Introduction to Investment Introduction to Investment 00:07:00 Module 02: Types and Techniques Types and Techniques 00:10:00 Module 03: Key Concepts in Investment Key Concepts in Investment 00:09:00 Module 04: Understanding the Finance Understanding the Finance 00:10:00 Module 05: Stock Trading Basics Stock Trading Basics 00:18:00 Module 06: Investing in Bond Market Investing in Bond Market 00:08:00 Module 07: Investing in Stock Market Investing in Stock Market 00:10:00 Module 08: Risk and Portfolio Management Risk and Portfolio Management 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you want to change careers and improve your technical skills so that you can shine in your chosen field, this Forex Trading Diploma is for you. It will assist you in standing out among the crowd. We understand how hectic your schedule is and how valuable your time is; that is why the Forex Trading Diploma was developed to be completed at your own pace. Foreign exchange, also known as FX or currency trading, is a global market that trades all of the world's currencies on a decentralized basis. By combining effective skill-building lessons with practice market trading sessions, this Diploma in Forex Trading gives you the strategic edge. It will teach you everything you need to know about Foreign Exchange Trading, including its definition, operation, primary activities, and regulatory framework. Experts design this course to enable you to learn quickly and efficiently and at your own pace and convenience. Enrol now and take the next step toward achieving your personal and professional objectives. Learning Outcomes At the end of the Forex Trading course, you will be able to: Spot market patterns in the stock market. Describe the mechanics of currency translation and read exchange rates. Describe figures, forex trading risks, and market forecasting techniques. Describe everything there is to know about the Forex trading mechanism. Make the most money possible. Succeed in the Forex trade. Why Choose Forex Trading Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Forex Trading course. 24/7 support via live chat, phone call or email. Others Benefits of this Forex Trading Course Free PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Forex Trading Course is completed] Forex Trading Course Curriculum Of Forex Trading Module 01: An Overview of Forex Trading Module 02: Major Currencies and Market Structure Module 03: Different Types of Foreign Exchange Market Module 04: Managing Money Module 05: Fundamental Analysis Module 06: Technical Analysis Module 07: Drawbacks and Risks Module 08: Risk Management Module 09: Trading Mindset Assessment Method After completing each module of the Forex Trading Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Forex Trading course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? This Forex Tradingcourse will benefit anyone interested in learning how to trade the FOREX market. Requirements Forex Trading There are no specific requirements for Forex Trading course because it does not require any advanced knowledge or skills. Career path Forex Trading This Forex Trading course was designed to be educational and may be useful for the following professions:- Forex Trader, Stock Market Investor, Financial Advisor. Certificates Certificate of completion Digital certificate - Included

Nutrition: Level 5 Diploma in Nutrition Course Online We must make important dietary and nutritional decisions regularly due to the dramatic rise in diet-related illnesses. The importance of understanding the role of nutrition in our growth and development throughout our lives cannot be overstated. Because of the importance of nutritional balance, millions of adults worldwide have begun to pay more attention to their eating habits, tracking and restricting what they put into their bodies. This Nutrition: Level 5 Diploma in Nutrition Course covers everything there is to know about nutrition. This Nutrition: Level 5 Diploma in Nutrition Course will be extremely beneficial if you want to work as a certified nutrition advisor. It will help you learn about a skilled nutrition counsellor's crucial role and build some valuable life skills. Enrol in this Nutrition: Level 5 Diploma in Nutrition Course to learn why professional nutritionists are in higher demand than ever before and get started on your path to a lifetime of success. Main Course: Level 5 Diploma in Nutrition Course GIFTCOURSES Course 01: Level 2 Award in Nutrition and Health Course 02: Level 1 Diet and Nutrition [ Note: Free PDF certificate as soon as completing the Level 5 Diploma in Nutrition course] Nutrition: Level 5 Diploma in Nutrition Course Online Industry Experts Designed this Level 5 Diploma in Nutrition course into 08 detailed modules. Course Curriculum of Nutrition: Level 5 Diploma in Nutrition Course Module 01: Introduction Module 02: Dietary Guidelines Module 03: Nourishment and the Human Body Module 04: Metabolism and Blood Function Module 05: Macronutrients in the Diet: Protein Module 06: Macronutrients in the Diet: Lipids Module 07: Nutrition throughout the Life Cycle Module 08: Nourishment and Society: Food Politics and Views Assessment Method of Level 5 Diploma in Nutrition Course After completing each module of the Nutrition: Level 5 Diploma in Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 5 Diploma in Nutrition Course After completing the MCQ/Assignment assessment for this Nutrition: Level 5 Diploma in Nutrition Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Nutrition: Level 5 Diploma in Nutrition Course Online This Nutrition: Level 5 Diploma in Nutrition Course is highly recommended for people interested in learning more about nutrition and working as a professional nourishment counsellor. Requirements Nutrition: Level 5 Diploma in Nutrition Course Online Students who intend to enrol in this Nutrition: Level 5 Diploma in Nutrition Course must meet the following requirements: Diploma in Nutrition: Good command of the English language Diploma in Nutrition: Must be vivacious and self-driven. Diploma in Nutrition: Basic computer knowledge Diploma in Nutrition: A minimum of 16 years of age is required. Career path Nutrition: Level 5 Diploma in Nutrition Course Online Candidates who successfully complete our Nutrition: Level 5 Diploma in Nutrition Course can pursue a wide range of careers, including: a qualified dietician health indagator for public health researcher in accretion and dietetics Athletes Clinical Dietetics Fitness Instructor Personal Trainer Related Health Professional Sports Specialist Certificates Certificate of completion Digital certificate - Included

Level 5 Nutrition We must make important dietary and nutritional decisions regularly due to the dramatic rise in diet-related illnesses. The importance of understanding the role of nutrition in our growth and development throughout our lives cannot be overstated. Because of the importance of nutritional balance, millions of adults worldwide have begun to pay more attention to their eating habits, tracking and restricting what they put into their bodies. This Level 5 Nutrition covers everything there is to know about nutrition. This Level 5 Nutrition course will be extremely beneficial if you want to work as a certified nutrition advisor. It will help you learn about a skilled nutrition counsellor's crucial role and build some valuable life skills. Enrol in this Level 5 Nutrition course to learn why professional nutritionists are in higher demand than ever before and get started on your path to a lifetime of success. Free 5 Courses Bundle Main Course: Level 5 Nutrition Course 01: Nutrition Course (Level 3 Certificate) Course 02: Diploma in Sports Nutrition Course 03: Level 2 Award in Nutrition and Health Course 04: Level 2 Award in Improving Personal Exercise, Health and Nutrition Course 05: Level 2 Certificate in Understanding Nutrition and Health [ Note: Free PDF certificate as soon as completing the Level 5 Nutrition course] Level 5 Nutrition Course Curriculum of Level 5 Nutrition Module 1: Introduction Module 2: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Food Politics and Views Assessment Method of Level 5 Nutrition After completing each module of the Level 5 Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 5 Nutrition After completing the MCQ/Assignment assessment for this Level 5 Nutrition course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Nutrition This Level 5 Nutrition course is highly recommended for people interested in learning more about nutrition and working as a professional counsellor. This course is also beneficial to people who wish to start a diet and fitness business from scratch and those who already work in the industry and want to expand their knowledge and skills. This lesson is required for all parents and nurses. Requirements Level 5 Nutrition There are no specific requirements for this Level 5 Nutrition course because it does not require any advanced knowledge or skills. Career path Level 5 Nutrition Candidates who successfully complete our Level 5 Nutrition Course can pursue a wide range of careers, including: a qualified dietician health indagator for public health researcher in accretion and dietetics Athletes Clinical Dietetics Fitness Instructor Personal Trainer Related Health Professional Sports Specialist Certificates Certificate of completion Digital certificate - Included

End of Life Care Online Training This End of Life Care course is designed to teach you the essential skills and knowledge to support an individual at their end of life. This End of Life Care course will provide you a thorough understanding of care planning, dealing with difficult issues, and applying your knowledge in a practical setting. The End of Life Care course will also assist you in developing communication skills and understanding the importance of communicating effectively with your patients and their families. The knowledge you will gain from this End of Life Care: End of Life Care course will enable you to always put the best interests of your patients ahead of your own. Main Course: Understanding End of Life Care Free Courses: Course 01: Care Certificate Course 02: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the End of Life Care: End of Life Care course] End of Life Care: End of Life Care Training Course Curriculum of End of Life Care Module 01: Understand how to work in end-of-life Care Module 02: Understand how to provide support to manage pain and discomfort Module 03: End-of-life care and dementia Module 04: Understanding the role of the care worker at the time of death Module 05: Understand loss and grief in end-of-life Care Assessment Method of End of Life Care After completing each module of the End of Life Care: End of Life Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Understanding End of Life Care After completing the MCQ/Assignment assessment for this End of Life Care: End of Life Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? End of Life Care Online Training This End of Life Care course is ideal for: Health and social care workers Individuals working in an adult care environment Carers and caretakers Special Note: Our End of life Care Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Principles of End of Life Care (RQF) Level 3 Certificate in the Principles of End of Life Care (RQF) Certificate in principles of end of life care (QCF) Level 2 Award in Awareness of End of Life Care (QCF) Certificate In Understanding End Of Life Care RQF QCF Level 2 NCFE Level 3 Certificate (RQF) - End of Life Care Requirements End of Life Care Online Training There are no specific requirements for this End of Life Care Course because it does not require any advanced knowledge or skills. Career path End of Life Care Online Training The knowledge you will gain through this End of Life Care course may lead you to a variety of career opportunities, such as Social Care Workers- £28,000 (Approximately) Adult Care Worker £30,000 (Approximately) Healthcare Advisor - £27,500 (Approximately) Certificates Digital Certificate Digital certificate - Included

Business Startup With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business Startup course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business Startup course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Startup, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business Startup course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business Startup Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Business Startup Bundle Course Course 01: Business Startup Course 02: Level 1 Business Management Course 03: Level 3 Business Administration [ Note: Free PDF certificate as soon as completing the course ] Business Startup Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Module 2: Strategic Thinking about New Business Module 3: The Best Business Ideas for You Module 4: Developing a Start-up Business Plan Assessment Method After completing each module of the Business Startup, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Business Startup This course is ideal for anyone who wants to start up his own business. Requirements Business Startup There are no specific requirements for this Business Startup course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business Startup course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business Startup Upon successful completion of this Business Startup course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

CDM Health and Safety Course: Learn the Fundamentals and Advance Your Career The construction industry is a vital part of the UK economy, but it is also one of the most dangerous. In fact, construction workers are more likely to be injured at work than workers in any other industry. That's why it's so important to have a strong understanding of CDM Health and Safety regulations and best practices. The CDM Health and Safety Course is designed to give you the knowledge and skills you need to help build a safer and healthier construction industry. The CDM Health and Safety course is tailored to usher you into this thriving domain, covering essential topics such as the CDM Health and Safety File and detailed CDM Health and Safety tools, as well as vital safety requirements and procedures. Elevating your professional career, this CDM Health and Safety course is a cornerstone in understanding the nuances of ensuring safety standards. Enrol in the CDM Health and Safety Course today! Why would you choose the CDM Health and Safety course: Lifetime access to CDM Health and Safety course materials Full tutor support is available from Monday to Friday with the CDM Health and Safety course Learn CDM Health and Safety skills at your own pace from the comfort of your home Gain a complete understanding of CDM Health and Safety course Accessible, informative CDM Health and Safety learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CDM Health and Safety Study CDM Health and Safety in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CDM Health and Safety Course Course Curriculum: Module 01: Health and Safety File, and CDM Tools Module 02: Safety Requirements and Procedures CDM Health and Safety Course Learning Outcomes Understand the fundamentals of CDM Health and Safety. Grasp the application and importance of CDM Health and Safety Tools. Recognise key safety requirements in various scenarios. Comprehend essential safety procedures and their applications. Assess and interpret theoretical CDM Health and Safety principles. Identify the relevance of CDM Health and Safety in diverse contexts. Develop a robust theoretical foundation in CDM Health and Safety dynamics. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CDM Health and Safety course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CDM Health and Safety. Requirements To enrol in this CDM Health and Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path The CDM Health and Safety course will enhance your knowledge and improve your confidence in exploring opportunities in: Health and Safety Advisor: £25,000 to £45,000 per year Health and Safety Manager: £35,000 to £60,000 per year Risk Manager: £40,000 to £70,000 per year Environmental Health Officer: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

How often do we underestimate the importance of risk assessment, until a cautionary tale like this forces us to reconsider? Dive into our comprehensive bundle... Dive into our comprehensive Safety in Confined Spaces: Regulations and Risk Assessment bundle that consists of eight meticulously crafted courses: Working in Confined Spaces, Work At Height Training, Lone Worker Safety, RIDDOR Training, DSEAR Training, LOLER Training, COSHH - Control of Substances Hazardous to Health, and Level 2 Health and Safety in the Workplace. This collection has been designed to equip you with the knowledge necessary for safe operations in various environments. The primary purpose of this course bundle is to instil a thorough understanding of the regulations and risk assessment procedures required in these unique work situations. The Eight CPD Accredited courses that the bundle includes are: Course 1: Working in Confined Spaces Course 2: Work At Height Training Course 3: Lone Worker Safety Course 4: RIDDOR Training Course 5: DSEAR Training Course 6: LOLER Training Course 7: COSHH - Control of Substances Hazardous to Health Course 8: Level 2 Health and Safety in the Workplace Learning Outcomes: Upon completion of the Safety in Confined Spaces: Regulations and Risk Assessment Bundle, you will be able to: Understand the fundamental regulations concerning working in confined spaces. Gain knowledge of safety measures when working at height. Recognise the protocols for lone worker safety. Grasp the intricacies of RIDDOR, DSEAR, LOLER and COSHH regulations. Attain Level 2 competency in Health and Safety in the Workplace. Master the art of risk assessment across diverse environments. Working in Confined Spaces: Understand operating in restricted areas' nuances and safety regulations. Work At Height Training: Learn the precautions and guidelines for working at elevated locations. Lone Worker Safety: Equip yourself with safety protocols tailored for solo working situations. RIDDOR Training: Delve deep into the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations. DSEAR Training: Familiarise with the Dangerous Substances and Explosive Atmospheres Regulations. LOLER Training: Unravel the Lift Operations and Lifting Equipment Regulations. COSHH - Control of Substances Hazardous to Health: Recognise the guidelines for handling and storing hazardous materials. Level 2 Health and Safety in the Workplace: Attain workplace safety and risk assessment proficiency. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safety in Confined Spaces: Regulations and Risk Assessment Bundle is perfect for: Individuals keen on understanding workplace safety regulations. Professionals responsible for health and safety compliance. Managers overseeing teams in confined spaces or at height. Training supervisors looking to improve safety protocols. Companies wanting to enhance their risk assessment methodologies. Requirements Without any formal requirements, you can delightfully enrol in this Safety in Confined Spaces: Regulations and Risk Assessment Bundle. Career path Our Safety in Confined Spaces: Regulations and Risk Assessment Bundle will prepare you for a range of careers, including: Safety Officer: £25K-40K/year. Risk Assessment Specialist: £30K-50K/year. Compliance Manager: £40K-65K/year. Health and Safety Advisor: £28K-45K/year. Lone Worker Monitor: £23K- 37K/year. Site Inspector (Confined Spaces): £27K-42K/year. Regulations Trainer: £30K-48K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Overview Turn a lifelong obsession into a successful career and discover a new world of opportunities by becoming a professional hairdresser. This Hairdressing Level 3 course contains everything you will need to start a hairdressing business or work in a successful salon. Hairdressing remains an extremely popular profession, even in these challenging times. By taking the course, you will be taught multiple stylistic skills, such as cutting, colouring, heating, toning, and so much more. You will learn how to work with essential equipment, manage teams, promote safety, and to become a sought-after advisor. Learn where your comb can take by signing up today. Key Features of the Course: FREE Hairdressing Level 3 CPD-accredited certificate Get a free student ID card with Hairdressing Level 3 training (£10 applicable for international delivery) Lifetime access to the Hairdressing Level 3 course materials TheHairdressing Level 3 program comes with 24/7 tutor support Get instant access to this Hairdressing Level 3 course Learn Hairdressing Level 3 training from anywhere in the world The Hairdressing Level 3 training is affordable and simple to understand The Hairdressing Level 3 training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Hairdressing Level 3 course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hairdressing Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hairdressing Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Hair Stylist Hairdresser Barber Course Curriculum 5 sections • 26 lectures • 11:02:00 total length •Who are Hairdressers?: 00:15:00 •Anatomy of the skull: 00:15:00 •Hair Type: 00:15:00 •Face shapes, Characteristics & Style concepts: 00:15:00 •Hair Salon Equipments & Furnitures: 00:15:00 •Cutting the Hair: 00:15:00 •Cutting hair - One length hair: 00:15:00 •Cutting hair - Uniform Layer: 00:15:00 •Cutting hair - Short graduation: 00:15:00 •Cutting hair - Long graduation: 00:15:00 •Cutting hair - Curly hair: 00:15:00 •Cutting hair - Fringes: 00:15:00 •Braiding Hair: 00:15:00 •Applying Braiding Techniques: 01:00:00 •Finishing Hair: 00:15:00 •Health & Safety in Hairdressing: 01:00:00 •About Of Hair Style: 00:30:00 •Check Out Your Face Shape: 01:00:00 •Choosing Your Style On Your Shape: 01:00:00 •Best Hairstyles For A Long Face: 00:30:00 •Best Hairstyles For A Square Face: 00:30:00 •Best Hairstyles For A Round Face: 00:30:00 •Best Hairstyles For A Heart Shaped Face: 01:00:00 •How To Love Your Style: 00:30:00 •Wrapping Up: 00:02:00 •Assignment - Hairdressing Level 3: 00:00:00

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00