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1758 Advisor courses in Coventry delivered On Demand

Everything you Need to Learn About Mortgage

4.3(43)

By John Academy

Mortgage is an essential need for a home buyer and if you wish to know all about the mortgage, then this course is for you. A mortgage is a type of debt instrument that can be used in real estate transaction. In this course, you will be learning about mortgage and will be introduced tot credit ratings to help you choose mortgage lenders. Then you or your clients will be able to choose the right loans that will suit yours or your client's needs. You will learn how to boost credit ratings to be able to have a higher chance for a loan to be approved. You will also know everything about mortgage, loans and credit ratings that will help you in your future or current needs. Who is the course for? Professionals, businessmen or anyone who work in the mortgage and loan sector. People who are interested in learning more about the mortgage. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, a sound educational background or previous experience in finance will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Everything you Need to Learn About Mortgage Course is a useful qualification to possess and would be beneficial for the following careers: Accounting Specialist Business Development Credit Advisors Executive Producers Financial Head Group Account Director Loan Advisor Strategist. Everything you need to learn about mortgage What Is Credit Rating Booster 00:30:00 How To Find Mortgage Lenders 00:30:00 Finding The Right Loans 00:30:00 Compare Mortgage Rates 00:30:00 How To Successfully Negotiate For Lower Prices 00:30:00 Common Mortgage Error And How To Avoid Them 00:30:00 Wrapping Up 00:15:00 Reference Book Mortgage Guide UK 00:00:00 Mock Exam Mock Exam- Everything you need to learn about mortgage 00:20:00 Final Exam Final Exam- Everything you need to learn about mortgage 00:20:00

Everything you Need to Learn About Mortgage
Delivered Online On Demand3 hours 55 minutes
£11.99

Payroll, HR, Employment Law - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! If you analyse the corporate landscape of the UK, you can easily understand that only those businesses evolved and expanded that had strong bases of Payroll, Human Resources, and Employment Law. Recent studies show that compliance with Employment Law reduces litigation risks by up to 60%, highlighting the indispensable nature of expertise in these areas. Enter the "Payroll, HR, Employment Law - QLS Endorsed" bundle, a program designed to transform learners into the backbone of any thriving business, equipped with knowledge, skills, and certifications that set them apart in the competitive market. This bundle offers an unparalleled insight into the critical realms of Payroll Management, HR, and Employment Law. From mastering payroll systems like Xero and navigating the complexities of HR Audits, this course is a treasure chest of knowledge. It further enhances your Leadership capabilities, equips you for Safer Recruitment practices, and prepares you to Manage Remote Teams effectively. Key Features of the Payroll, HR, Employment Law - QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Payroll, HR, Employment Law - QLS Endorsed bundle, providing you with industry-recognised qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Payroll: Payroll Management at QLS Level 4 QLS Course 02: Advanced Diploma in HR (Human Resources) at QLS Level 7 QLS Course 03: Diploma in Employment Law at QLS Level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Xero Accounting & Bookkeeping Diploma for Payroll Management Course 02: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 03: Certificate in HR Audit Course 04: Safer Recruitment Training Course 05: Leadership Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class This all-encompassing bundle empowers you to transform your career trajectory. Imagine the confidence of commanding a competitive salary and the satisfaction of landing your dream job in HR or Payroll. Take charge of your future - enrol today and unlock your full potential! Learning Outcomes of the Bundle: Master payroll management systems and processes at an advanced level. Gain comprehensive knowledge of HR practices and employment law. Develop strategies for motivating and managing remote teams effectively. Learn the principles of HR audits and safer recruitment practices. Enhance leadership skills for fostering a strong team culture. Improve professional communication, CV writing, and stress management. Why Prefer this Course? Get a Free QLS Endorsed Certificates upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Payroll: Payroll Management at QLS Level 4 Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course 02: Advanced Diploma in HR (Human Resources) at QLS Level 7 Module 01: Introduction to Human Resources Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training and Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings and Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation and Counselling Module 14: Ensuring Health and Safety at the Workplace Module 15: Employer Records and Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Course 03: Diploma in Employment Law at QLS Level 5 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Rights, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £169) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £90) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £360) CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Requirements You will not need any prior background or expertise to enrol in this course. HR professionals Payroll managers Team leaders Business owners Career switchers Recent graduates Career path After completing this bundle, you are to start your career or begin the next phase of your career. HR Manager: £30,000 to £80,000 Payroll Manager: £35,000 to £65,000 Recruitment Manager: £35,000 to £80,000 HR Advisor: £25,000 to £45,000 Payroll and HR Administrator: £20,000 to £30,00 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Diploma in Payroll: Payroll Management at QLS Level 4 - £99 Advanced Diploma in HR (Human Resources) at QLS Level 7 - £139 Diploma in Employment Law at QLS Level 5 - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Payroll, HR, Employment Law - QLS Endorsed
Delivered Online On Demand3 days
£209

Level 5 Diploma in UK Tax Accounting - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, taxes contribute over £820 billion each year to fund public services? Understanding the UK tax system is crucial for both individuals and businesses. Are you interested in a career in accounting with a focus on UK tax regulations? This UK Tax Accounting bundle provides a comprehensive foundation in tax accounting, equipping you with the skills to navigate the complexities of the UK tax system. This UK Tax Accounting bundle is designed to give you a well-rounded understanding of essential tax concepts and accounting software used in the UK. You'll gain proficiency in popular accounting software like Xero and Sage 50, learn how to manage payroll and VAT, and delve into areas like depreciation accounting and internal auditing. Whether you're looking to launch a career in accounting or enhance your existing skillset, this bundle provides the knowledge you need to succeed. This UK Tax Accounting at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to UK Tax Accounting course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This UK Tax Accounting Bundle Package includes: Main Course : Diploma in UK Tax Accounting at QLS Level 5 10 Additional CPD Accredited Premium Courses related to UK Tax Accounting: Course 01: Xero Accounting - Complete Training Course 02: Payroll Administrator Training Course 03: Introduction to VAT Online Training Course 04: Microsoft Excel Training: Depreciation Accounting Course 05: Payroll Management and Systems Diploma Course 06: Internal Audit Skills Diploma Course 07: Xero Accounting and Bookkeeping Online Course 08: HR, Payroll, PAYE, TAX Course 09: Sage 50 Accounting Course 10: Corporate Finance Whether you're looking to launch a new career or enhance your existing skills, this UK Tax Accounting bundle provides a solid foundation for success. Enrol today and take control of your tax future! Learning Outcomes of UK Tax Accounting Gain a thorough understanding of UK tax regulations and compliance. Master essential accounting software like Xero and Sage 50. Become proficient in payroll administration and tax calculations. Develop a strong foundation in VAT (Value Added Tax) rules and processes. Learn internal audit skills to identify and mitigate financial risks. Enhance your employability in the finance and accounting sector. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of UK Tax Accounting Get a free student ID card with UK Tax Accounting Training program (£10 postal charge will be applicable for international delivery) The UK Tax Accounting is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the UK Tax Accounting course materials The UK Tax Accounting comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in UK Tax Accounting at QLS Level 5 Module 01: Introduction to Accounting Module 02: Income Statement and Balance Sheet Module 03: Tax System and Administration in the UK Module 04: Tax on Individuals Module 05: National Insurance Module 06: How to Submit a Self-Assessment Tax Return Module 07: Fundamentals of Income Tax Module 08: Payee, Payroll and Wages Module 09: Value Added Tax Module 10: Corporation Tax Module 11: Double Entry Accounting Module 12: Career as a Tax Accountant in the UK Course 01: Xero Accounting - Complete Training Xero Accounting Coursebook Getting Started Setting Up Of The System Customers And Suppliers Fixed Assets Bank Payments And Receipts Petty Cash Bank Reconciliation Business Credit Card Account Aged Reports Payroll And Journals Vat Return Correction Of Error Course 02: Payroll Administrator Training Module 01: Payroll System In The UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: E-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records And Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports And Historical Data Module 24: Year-End Procedures =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Tax Accountant Tax Advisor Tax Consultant Business Tax Specialist Payroll Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in UK Tax Accounting at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 5 Diploma in UK Tax Accounting - QLS Endorsed
Delivered Online On Demand47 hours
£119

Diploma in Nutrition Course - CPD Accredited

By Training Tale

Nutrition: Diploma in Nutrition Course Online We must make important dietary and nutritional decisions regularly due to the dramatic rise in diet-related illnesses. The importance of understanding the role of nutrition in our growth and development throughout our lives cannot be overstated. Because of the importance of nutritional balance, millions of adults worldwide have begun to pay more attention to their eating habits, tracking and restricting what they put into their bodies. This Diploma in Nutrition covers everything there is to know about nutrition. This Diploma in Nutrition course will be extremely beneficial if you want to work as a certified nutrition advisor. It will help you learn about a skilled nutrition counsellor's crucial role and build some valuable life skills. Enrol in this Diploma in Nutrition course to learn why professional nutritionists are in higher demand than ever before and get started on your path to a lifetime of success. Main Course: Level 5 Diploma in Nutrition GIFT COURSES Course 01: Level 2 Award in Nutrition and Health Course 02: Level 2 Certificate in Understanding Nutrition and Health Course 03: Level 2 Award in Improving Personal Exercise, Health and Nutrition Course 04: Diploma in Sports Nutrition [ Note: Free PDF certificate as soon as completing the Nutrition: Diploma in Nutrition Course] Nutrition: Diploma in Nutrition Course Online Industry Experts Designed this Diploma in Nutrition course into 08 detailed modules. Course Curriculum of Diploma in Nutrition Course Module 01: Introduction Module 02: Dietary Guidelines Module 03: Nourishment and the Human Body Module 04: Metabolism and Blood Function Module 05: Macronutrients in the Diet: Protein Module 06: Macronutrients in the Diet: Lipids Module 07: Nutrition throughout the Life Cycle Module 08: Nourishment and Society: Food Politics and Views Assessment Method of Diploma in Nutrition Course After completing each module of the Nutrition: Diploma in Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Nutrition Course After completing the MCQ/Assignment assessment for this Nutrition: Diploma in Nutrition Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Nutrition: Diploma in Nutrition Course Online This Nutrition: Diploma in Nutrition Course is highly recommended for people interested in learning more about nutrition and working as a professional counsellor. This Nutrition: Diploma in Nutrition Course is also beneficial to people who wish to start a diet and fitness business from scratch and those who already work in the industry and want to expand their knowledge and skills. This lesson is required for all parents and nurses. Requirements Nutrition: Diploma in Nutrition Course Online Students who intend to enrol in this Nutrition: Diploma in Nutrition Course must meet the following requirements: Nutrition: Good command of the English language Nutrition: Must be vivacious and self-driven Nutrition: Basic computer knowledge Nutrition: A minimum of 16 years of age is required Career path Nutrition: Diploma in Nutrition Course Online Candidates who successfully complete our Nutrition: Diploma in Nutrition Course can pursue a wide range of careers. Certificates Certificate of completion Digital certificate - Included

Diploma in Nutrition Course - CPD Accredited
Delivered Online On Demand25 hours
£15

Medico-legal Aspects of Clinical Practice

4.7(47)

By Academy for Health and Fitness

In the realm where medicine and the law intersect, the course "Medico-legal Aspects of Clinical Practice" unveils the complexities and importance of medical law. Just as a skilled surgeon wields a scalpel with precision, Medical Law course equips healthcare professionals with the knowledge and understanding of the legal framework that governs clinical knowledge.. Learning Outcomes: Develop a comprehensive understanding of medical law and its implications for clinical practice. Gain knowledge of legislation pertaining to access to health, medical reports, and treatment, ensuring compliance and ethical decision-making. Understand the legal framework surrounding adult support and the rights of vulnerable individuals. Explore the legislation governing public health and health services, equipping you to navigate the legal landscape of healthcare delivery. Comprehend the legal considerations related to mental health and the rights of individuals with mental health conditions. Acquire knowledge of the legislation surrounding abortion, empowering you to understand the legal and ethical aspects of reproductive healthcare. Why Prefer this Medico-legal Aspects of Clinical Practice Course? Opportunity to earn a certificate accredited by CPD QS after completing this Medico-legal Aspects of Clinical Practice course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support The course "Medico-legal Aspects of Clinical Practice" provides healthcare professionals with a deep understanding of the legal aspects that influence clinical decision-making and patient care. From an introduction to medical law to exploring legislation on access to health, mental health, public health, abortion, and other medico-legal aspects, Medical Law course offers a comprehensive exploration of the legal framework within the healthcare industry. By delving into various legislative areas, you will gain the knowledge and skills necessary to navigate the complexities of medico-legal issues in clinical practice. Certification Upon successful completion of the Medical Law course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hard Copy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including doctors, nurses, and allied health professionals, seek to deepen their understanding of the legal framework that governs clinical practice. Medical students or researchers interested in exploring the intersection between medicine and the law. Legal professionals aiming to specialise in medical law and understand its applications in clinical practice. Health administrators or policymakers involved in healthcare decision-making and policy development. Individuals working in healthcare organisations, such as hospitals or clinics, who wish to enhance their knowledge of medico-legal aspects. Requirements Requirements: You will not need any prior background or expertise. All you need to take this Medico-legal Aspects of Clinical Practice is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Medical Lawyer: £40,000 - £80,000 per year Legal Consultant for Healthcare Organizations: £50,000 - £90,000 per year Healthcare Compliance Officer: £30,000 - £50,000 per year Medico-Legal Advisor: £40,000 - £70,000 per year Policy Analyst in Healthcare: £35,000 - £60,000 per year Health Services Researcher: £30,000 - £55,000 per year

Medico-legal Aspects of Clinical Practice
Delivered Online On Demand4 hours
£16

Understanding International Law

5.0(2)

By Online Training Academy

Dive into the intricate world of global governance with our comprehensive course on Understanding International Law. Whether you're a legal professional, a student, or someone with a keen interest in global affairs, this course is designed to equip you with essential knowledge and insights into how nations interact under legal frameworks. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The course "Understanding International Law" covers a comprehensive range of topics essential for grasping how nations interact legally on a global scale. Students will gain a foundational understanding of the principles and rules that govern relations between countries and organizations. They will learn about the sources from which international law derives its authority, including treaties and customary practices. The course explores how international law intersects with domestic laws of different countries and the challenges and complexities that arise in this interaction. Students will delve into crucial areas such as human rights, environmental protection, criminal accountability, and commercial transactions across borders. Additionally, they will study specialized areas like maritime law and the regulations governing international organizations. By the end of the course, learners will be equipped with the knowledge to analyze and interpret various international legal issues affecting societies and nations globally. Course Curriculum Module 01: Basics of International Law Module 02: Sources of International Law Module 03: International Law and Municipal Law Module 04: Law of Treaties Module 05: Territory and Jurisdiction Module 06: International Organisations Module 07: International Human Rights Law Module 08: International Criminal Law Module 09: International Environmental Law Module 10: Law of the Sea Module 11: Private International Law Module 12: International Commercial Law Learning Outcomes: Understand foundational principles of Basics of International Law and its applications. Identify and analyse key Sources of International Law effectively in practice. Evaluate the interaction between International Law and Municipal Law comprehensively. Analyse the formation, interpretation, and termination of the Law of Treaties. Examine concepts of Territory and Jurisdiction under International Law frameworks. Assess roles and functions of International Organisations in global governance structures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law students seeking specialised knowledge in international legal frameworks. Government officials aiming to enhance understanding of international legal principles. Policy analysts interested in global governance and international relations. Non-governmental organisation (NGO) personnel engaged in international advocacy work. Researchers focusing on comparative law and international legal studies. Career path Diplomatic Officer International Human Rights Advocate International Environmental Consultant Legal Advisor in International Organizations Maritime Law Specialist Corporate Lawyer specializing in International Contracts Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Understanding International Law
Delivered Online On Demand3 minutes
£12

Phone-Based Customer Service Training

5.0(2)

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand3 minutes
£12

Special Educational Needs Coordination - SENCO

5.0(2)

By Online Training Academy

Are you ready to make a transformative impact in the field of education? Enhance your expertise and lead the way in supporting students with special educational needs by enrolling in our comprehensive SENCO course. Designed for educators, aspiring leaders, and educational administrators, this course equips you with the knowledge, skills, and strategies to excel as a Special Educational Needs Coordinator (SENCO). Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Special Educational Needs Coordination (SENCO) course, learners will gain a deep understanding of their role in supporting students with special educational needs (SEN). They will learn how to effectively lead and manage SEN administration within a school setting. The curriculum focuses on developing skills in policy implementation and practical application, ensuring inclusivity and equal opportunities for all students. Participants will explore strategies for collaborating with external professionals and enhancing teamwork within the school community. Emphasis is placed on supporting teaching and learning processes tailored to SEN students, fostering positive relationships with pupils and parents, and addressing challenges and opportunities in SEN education. Overall, the course equips learners with comprehensive knowledge and practical skills to fulfill the demanding responsibilities of a SENCO, promoting an inclusive educational environment where every student can thrive. Course Curriculum Module 01: Introduction to SEN Co-ordination Module 02: Roles within Whole School SEN Co-ordination Module 03: Leading and Managing SEND Administration Module 04: The SENCO and the Senior Leadership Team Module 05: The SENCO Role in Policy and Practice Module 06: Working with Professionals beyond the School Module 07: Developing Inclusive Practice and the Future SENCO Role Module 08: Supporting Teaching and Learning Module 09: Developing Relationships with Pupils and Parents Module 10: Challenges and Opportunities Learning Outcomes: Understand SEN co-ordination fundamentals for effective school management. Identify key roles within the school framework for SEN support. Manage and lead administrative tasks related to Special Educational Needs. Collaborate effectively with school leadership to support SEN initiatives. Implement SEN policies into practice to enhance educational outcomes. Foster inclusive practices and anticipate future roles in SEN co-ordination. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators aspiring to lead in Special Educational Needs. Teachers seeking to enhance SEN policy implementation skills. Professionals aiming to develop inclusive teaching practices. Individuals interested in supporting SEN pupils and collaborating with parents. School leaders looking to strengthen SEN management within their institution. Career path Special Educational Needs Coordinator (SENCO) Inclusion Manager Learning Support Coordinator SEN Advisor Educational Consultant SEN Policy Developer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Special Educational Needs Coordination - SENCO
Delivered Online On Demand1 hour 54 minutes
£12

COSHH Awareness Training - CPD Certified

5.0(2)

By Online Training Academy

COSHH Training - CPD Certified ***FREE COSHH Handbook Guideline (UK) Included*** As you navigate through this COSHH Awareness course, you will unveil the COSHH Handbook - your trusty guide through the hazardous landscape. Imagine mastering the art of implementing COSHH control measures, where you become the expert of COSHH safety protocols, sculpting a shield against unseen dangers. Each COSHH Awareness module unfurls a new chapter, offering insights that illuminate the path to expertise. Key Features This COSHH Training - CPD Certified Course comes with: CPD Certified COSHH Awareness Training Free CPD Certified Certification Developed by COSHH Specialist Lifetime Access to COSHH Course Content Take on an education exploration that transcends the ordinary - a comprehensive exploration into the realm of Hazardous Substances and COSHH Regulations. Unveil the mysteries of health hazards, delving deep into the identification of fatal chemicals that wield both potency and peril. Picture this: You, equipped with the wisdom to decipher the intricacies of COSHH Risk Assessments, navigating seamlessly through the labyrinth of regulations using the globally harmonised system as your compass. Course Curriculum COSHH Training - CPD Certified Course: Module 01: COSHH Regulations and Hazardous Substances Module 02: Health Hazards and Identification of Hazardous Chemicals Module 03: COSHH Risk Assessments and the Globally Harmonised System Module 04: Application of Control Measures Module 05: COSHH Handbook Guidelines Learning Outcomes After completing this COSHH Training - Level 3 CPD Certified Course, you will able to: Understand COSHH regulations and hazardous substance management. Identify health hazards and fatal chemicals in the workplace. Conduct COSHH risk assessments using the Globally Harmonised System. Implement effective control measures for hazardous substance management. Develop a COSHH handbook for comprehensive workplace safety. Demonstrate knowledge of the Globally Harmonised System in COSHH. Certification After completing this COSHH Training - CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? COSHH Training - CPD Certified Professionals working with hazardous substances can enroll this COSHH Training course. Health and safety officers seeking advanced COSHH knowledge. Compliance officers of chemical safety can enroll this COSHH Training course. Supervisors overseeing workplaces with chemical exposure. Individuals involved in risk assessment and control measures. Requirements No formal qualifications are required to take this COSHH Awareness Course. Career path COSHH Training - CPD Certified Chemical Safety Specialist - £30K to 40K/year. Occupational Health Advisor - £35K to 50K/year. Health and Safety Officer - £30K to 40K/year. Environmental Health and Safety Manager - £35K to 50K/year. Industrial Hygienist - £28K to 45K/year. Compliance Coordinator - £25K to 35K/year. Laboratory Technician - £20K to 30K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

COSHH Awareness Training - CPD Certified
Delivered Online On Demand1 hour
£12

Housing Management, Property Legislation, Land Management with Property Marketing Course

5.0(2)

By Training Express

This course offers a deep dive into the core aspects of housing management, property legislation, and land management, with a particular focus on property marketing strategies. Designed for individuals keen to enhance their understanding of the property industry, it provides essential knowledge on managing properties efficiently, navigating the complexities of property laws, and grasping the nuances of land management. In an ever-changing property market, understanding these areas is vital for anyone seeking to excel in this field. Through this course, you’ll gain insights into the fundamental principles of property marketing, including strategies to effectively promote and manage properties in a competitive market. The course focuses on the intersection of law and land management, giving you the ability to assess legal frameworks, navigate the intricacies of land ownership, and apply key marketing techniques. Whether you’re new to the industry or looking to deepen your existing knowledge, this course equips you with the tools needed to stay ahead in property management and marketing. Key Features of this bundle: CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Housing Management, Property Legislation, Land Management with Property Marketing skills to succeed in today's competitive world. In this in-depth Housing Management, Property Legislation, Land Management with Property Marketingtraining course, you will develop the most in-demand Housing Management, Property Legislation, Land Management with Property Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Course Curriculum Course 01: Property Management Training Course 02: Social Housing Management Course 03: Property Development Diploma Course 04: Property Marketing and Negotiation Course 05: Property Law and Taxation Course 06: Residential Property Sales Course 07: Land Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Accreditation This courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Housing Management, Property Legislation, Land Management with Property Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Housing Management, Property Legislation, Land Management with Property Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Housing Management, Property Legislation, Land Management with Property Marketing Course
Delivered Online On Demand1 hour
£49