3230 Administrator courses

Concise Cisco routers course description A fast paced practical hands on introduction to Cisco routers concentrating on basic product knowledge needed for the real world. Starts with the basics of routing through configuring static routes, RIP, OSPF, and EIGRP ending with access lists. Hands on sessions follow all the major chapters with a major practical at the end to reinforce all that was learnt in the course. What will you learn Use the Cisco setup script. Use the Cisco command line. Perform basic troubleshooting. Configure - Interfaces - RIP, IGRP - OSPF, EIGRP Concise Cisco routers course details Who will benefit: Anyone who will be working with Cisco routers. In particular: Network Administrators, Field engineers, Network support personnel Prerequisites: None, although a knowledge of the TCP/IP protocols would be advantageous. Duration 3 days Concise Cisco routers course content Basics of routing What are routers? Network protocols, Routing protocols. The Cisco routers Router models, The IOS, DRAM, SRAM, NVRAM, Flash, ROM and boot flash. Getting started Accessing the router, installing a Cisco, using the setup script. The command line interface User and privilege modes, online help show, debug, basic troubleshooting Configuring Ciscos The configuration editor, Global, major and sub commands, enable, secret and other passwords, telnet. Miscellaneous exercises Buffered logging, web access, CDP… Subnetting IP addressing rules. The need for subnetting, subnet masks, Calculating network numbers. Configuring Interfaces Basics, Ethernet, Serial lines, PPP, DCE, loopback interfaces. Static routes Why use static routes? Configuring static routes, default routes. Configuring RIP and IGRP How they work, configuration, troubleshooting. OSPF Configuration and troubleshooting. EIGRP Configuration and troubleshooting. Housekeeping Configuration management, offline editing and TFTP usage. Cisco boot sequence, IOS upgrades. Bypassing Cisco passwords. Access lists What are access lists? General rules, basic and extended IP access lists. Putting it all together A series of exercises based around, installs, adds, moves, changes, upgrades and troubleshootin

If you're looking to excel in HR and administration, whether you're just starting out or consider yourself an expert, then our award-winning HR and Payroll Management course is perfect for you. Across 3 engaging modules packed with expertly-designed online study materials and video lessons, you will learn everything you need to know to succeed. As long as you're connected to the internet, our course is accessible whenever and wherever, and will quickly have you developing broader transferable skills in management, office and business administration. You will also gain confidence in recruitment and interviewing, human resource work, payroll and accounting procedures and navigating employment law and tax through HMRC. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? HR and Payroll Management System is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

SNMP training course description A hands-on generic look at the technical operation of SNMP. The course starts with an overview of all the components, which make up SNMP. Hands on starts early with configuration of a managed network. The major versions of SNMP are then put into perspective followed by a look at the SNMP protocol. MIBs are then studied both from the perspective of reading MIBs and writing MIBs. The course finishes with a look at the security implications of SNMP. What will you learn Describe the SNMP architecture. Analyse SNMP packets. Recognise the MIB structure. Describe the SMI. Recognise the strengths and weaknesses of SNMPv2 and SNMPv3. SNMP training course details Who will benefit: Network administrators. Network operators. Programmers writing MIBs and agents. Prerequisites: TCP/IP Foundation for engineers Hands on experience of an SNMP management station would also be beneficial. Duration 3 days SNMP training course contents Network management What is network management? Benefits, issues. What is SNMP? SNMP architecture, SNMP MIBs, SMI, the SNMP protocol, polling security, alternatives to SNMP: CMIP, web based management. Configuring SNMP Auto discovery for management stations, NMS configuration, agent configuration, traps. Hands on Configuring agents and an NMS. SNMP background SNMP history, RFCs, standards, SNMP protocol versions, SNMPv1, SNMPv2, SNMPv3, SNMP SMI versions, which version should you use? Futures. SNMPv1 packets SNMP in the 7 layer model, port numbers, general packet format, BER, GET, GET-NEXT, tables, SET, TRAP, bandwidth issues, in band versus out of band management. Hands on Analysing SNMPv1 packets. SNMPv2 packets SNMPv2 improvements, error handling, GETBULK, v2traps, INFORM. Hands on Analysing SNMPv2 packets. SNMPv3 packets SNMPv3 packet format, use of SNMPv2 messages, REPORT PDU. MIB structure The internet MIB branch, standard mib-2, extra parts of mib-2, private enterprise MIBs, loading extra MIBs. Hands on MIB browsing. mib-2 The mib-2 groups, system group, interfaces group, IP group, ICMP group, TCP group, UDP group, transmission group, SNMP group, RMON. Hands on mib-2 browsing in detail. SMI The MIB layout, obtaining a private enterprise number, MIB definitions, IMPORT, Module identity, Textual conventions, object definitions, notifications, compliance statements, object groups, base SMI data types, application data types, scalars, instances, tables, table definition, writing agents, SMIng. SNMP security Community strings, SNMPv1 and SNMPv2c security practices, SNMPv3 security, SNMPv3 architecture, SNMP applications, the SNMP engine, the EngineID, security fields in SNMPv3 packets, USM, authentication, encryption, timeliness, VBAC, SNMPv3 configuration.

Definitive Segment Routing course description This Segment Routing (SR) training course is a comprehensive program designed to equip network professionals with the knowledge and skills needed to implement and manage SR in modern networking environments. Segment Routing is a cutting-edge network architecture that enhances network flexibility, scalability, and efficiency. This course offers in-depth coverage of SR principles, protocols, and practical implementation techniques. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Explain packet paths when implementing SLB. Explain how Segment Routing works. Explain the relationship between SR and MPLS. Use SR for Traffic Engineering. Troubleshoot Segment Routing. Implement TI-LFA using Segment Routing Definitive Segment Routing course details Who will benefit: This course is ideal for network engineers, architects, and administrators who want to stay up-to-date with the latest networking technologies and enhance their expertise in Segment Routing. Prerequisites: Concise MPLS for engineers Duration 3 days Definitive Segment Routing course contents Introduction to Segment Routing (SR) What is SR? Source based routing, SPRING, history, segments, why SR? SR benefits.SR usage: Traffic Engineering, Shortest path, local protection. Relationship between SR and MPLS, SRv6. Hands on Investigating the base network. Segment Routing architecture SR domains, SR paths, SR segments. Segment types. Segment IDs, combining segments, IGP extensions, control plane components. Hands on Configuring SR, exploring how SR works, Segment Routing protocols SR-MPLS. MPLS label stack operations. Segment Routing Global Block (SRGB). SRLB. IS-IS and OSPF extensions for SR. Prefix segments, adjacency segments. SRGB/IGP interactions. Multidomain SR policies. SPF, Strict SPF. Hands on Analysing IGP SR extension operation. Investigating the SRGB. Segment Routing Traffic Engineering RSVP-TE versus SR-TE. SR policies. Anycast and binding SIDs. SR flexible algorithm flex-algo, Performance measurement delay. Hands on Optimising network paths for various applications. SR integration with 'older' technologies MPLS and LDP integration with SR. Hands on Integration. Topology Independent Loop Free Alternative Classic LFA and IP/MPLS protection mechanisms. TI-LFA protection options. Hands on TI-LFA operation with SR and LDP traffic. Scenarios SDN. Managing SR with SR controllers. Analyse, optimise, automate. Network slicing. BGP peering segments Path Computation Elements, BGP Link State. BGP prefix segments, BGP peer segments. Egress peer engineering. SR enabled VPNs. Hands onBGP segment routing. Troubleshooting Segment Routing IP toolkit: ping and traceroute. MPLS toolkit: MPLS ping, MPLS echo request/reply, MPLS ping, MPLS traceroute and path discovery. Router show commands. Hands on Used throughout the course during exercises. SRv6 Note this is an optional extra day. See our one day SRv6 course for details. IPv6 headers review, routing headers, IPv6 segment, SRv6 segment Identifiers. IPv6 Segment Routing Header. SRH procedures. Hands on Configuring SRv6, Analysing SRv6 operation.

DNS training course description This three-day hands on DNS training course studies both the UNIX BIND and the Microsoft (MS DNS) implementations. The course starts with the big picture of how DNS works, then client configuration. Primary and secondary servers are then configured, progressing to DDNS, subdomains and security issues. Hands on sessions follow all sections ensuring that troubleshooting techniques are used throughout the course. Students choose whether to use Windows or UNIX for the hands on sessions. What will you learn Describe the architecture of DNS. Explain how DNS works. Install, configure, maintain and troubleshoot DNS DNS training course details Who will benefit: Technical staff wanting to learn DNS including: Network personnel System administrators. Prerequisites: UNIX Fundamentals (or Windows knowledge). TCP/IP foundation for engineers. Duration 3 days DNS training course contents What is DNS? Hostnames, Name resolution, host files, host file problems, What is DNS? The DNS namespace, TLDs, gTLDs, registering domains, Nameservers, how DNS works. Hands on Testing DNS servers on the Internet. DNS clients Ways to use DNS, dynamic and static configuration, multiple nameservers, domain name, searchlist, resolution issues, testing the configuration. Hands on Client configuration. DNS server software Implementations, Microsoft, BIND, daemons and services, installation, starting and stopping servers. Hands on Setting up a DNS server. DNS zone files What is a zone, Zone file overview, Forward zones, Reverse zones, Resource records, A records, PTR, CNAME, Root hints, local zone file. BIND and Microsoft configuration. Hands on Server configuration files. NS and applications MX records, Mail server load balancing, SPF, SRV records, VoIP and SRV, Microsoft and SRV, NAPTR. Hands on Testing records with dig and nslookup. DNS slaves and other servers DNS server types, Server resilience, Slaves, Zone transfers, SOA records, Serial numbers, recommendations, polling based zone transfers, NOTIFY, AD integration, DNS caching, Negative caching, TTL, Caching only servers. Hands on Masters, slaves and zone transfers. The DNS protocol The DNS stack, DNS port numbers, DNS queries, The DNS header, header section format, question format, other section format. Hands on Troubleshooting DNS with Wireshark. Dynamic DNS DHCP, DDNS, IXFR, WINS integration. Hands on Dynamic DNS. Subdomains Root servers, root server selection, Authority, delegation, NS records, subdomain with and without delegation, reverse delegation. Hands on Delegation, setting up a subdomain server. DNS security Restricting queries, DNS and firewalls, Split DNS, forwarders, internal root servers, the use of proxy servers, DNSSEC, TSIG. Hands on Hardening a DNS server. DNS and IPv6 What is IPv6, IPv6 addressing, IPv6 DNS issues, AAAA, IPv6 reverse delegation. Troubleshooting DNS Problem solving, DNS troubleshooting, Zone file checking, Some common errors, Log files, tools, nslookup, dig, host, DNS design, performance, load balancing. Hands on Putting it all together. Summary Useful books, Internet sites, RFCs. Appendix: ENUM What is ENUM, How ENUM works, NAPTR.

MySQL Performance & Tuning training course description This MySQL Performance & Tuning course is designed for Database Administrators, Application Developers and Technical Consultants who need to monitor and tune the performance of MySQL servers and databases. The course provides practical experience in monitoring and tuning MySQL servers and databases. Note: This MySQL Performance & Tuning course does not cover clustering (other than at overview level), replication or non-standard storage engines such as Falcon and PBXT. What will you learn Develop a monitoring and tuning plan Use server configuration and status variables. Identify and improve problem queries. Make efficient use of indexes. Monitor and size memory caches and locks. Tune the MyISAM and InnoDB storage engine. Evaluate the use of partitioning for performance. MySQL Performance & Tuning training course details Who will benefit: Anyone who wishes to monitor and tune MySQL performance. Prerequisites: Delegates must have a working knowledge of MySQL Database Administration Duration 3 days MySQL Performance & Tuning training course contents Introduction to performance tuning Tuning overview, Resolving performance issues, Recommended approach to tuning, Items to evaluate, Where to look, Planning a monitoring routine, Building a new database for performance, Tuning an existing database, Setting suitable goals. MySQL performance tuning tools Administration tools, the information schema, performance-related SHOW commands, benchmarking tools, the MySQL performance schema, MonYog. Hands on Obtaining performance information. Schema design Normalisation, de-normalisation, naming conventions, load generation, stress testing and benchmarking tools, selecting data types, data types, character sets, choosing storage engines. Hands on effects of design on performance. Statement tuning Overview of statement tuning, identifying problem queries, the optimizer, explain, explain extended. Hands on identifying problem queries and using explain. Indexes Index overview, Types of index, Index tuning, Indexes and joins. Hands on Indexes and performance. Server configuration and monitoring Server configuration variables, server status variables, table cache, multi-threading, connection issues, query cache. Hands on setting and interpreting server variables and caching. Locking Types of locking, locking and storage engines, effects of locking on performance. Hands on locking and performance. The InnoDB engine Transactions, crash recovery, locking, monitoring InnoDB, caches and buffers, configuring data files, configuring the log files. Hands on InnoDB configuration and performance. Other storage engines MyISAM engine, merge engine, archive engine, memory engine, blackhole engine, CSV engine, the Spider engine, the ColumnStore engine, the MyRocks engine, mixing sorage engines. Hands on storage engine performance. Overview of clustering and performance Advantages of performance, advantages of clustering, performance issues and clustering, the NDBCluster engine, the Galera cluster, the Percona XtraDB cluster, MySQL InnoDB cluster, the federated engine, the federatedX engine, overview of other high availability techniques. NOSQL and Mencached overview. Dumping and loading data SQL statements versus delimited data, parameters affecting dump performance, parameters affecting load performance. Hands on dump and load performance. Partitioned tables Partitioned tables concepts, range partitioning, hash partitioning, key partitioning, list partitioning, composite partitioning or subpartitioning, partition pruning. Hands on partitioned table performance.

Overview This comprehensive course on Ethical Hacking with Kali Linux will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ethical Hacking with Kali Linux comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ethical Hacking with Kali Linux. It is available to all students, of all academic backgrounds. Requirements Our Ethical Hacking with Kali Linux is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 150 lectures • 05:54:00 total length •Introduction to the course: 00:05:00 •Virtual box installation: 00:16:00 •Kali linux installation: 00:14:00 •Enabling full screen: 00:18:00 •Basic commands part 1: 00:10:00 •Basic commands part 2: 00:21:00 •Basic commands part 3: 00:13:00 •Changing ip address and wireless adapter setup: 00:05:00 •Creating a bootable Kali USB drive: 00:05:00 •Essential networking terms: 00:10:00 •Essential hacking terms: 00:18:00 •Additional kali tools to install: 00:09:00 •Changing our MAC address with mac changer: 00:06:00 •Google hacking: 00:13:00 •Nikto basics: 00:11:00 •Whois tools: 00:07:00 •Email harvesting: 00:06:00 •Shodan: 00:10:00 •Zone transfer with Dig: 00:08:00 •Installing Metasploitable: 00:07:00 •Nmap part 1: 00:16:00 •Nmap part 2: 00:12:00 •Nmap part 3: 00:12:00 •Zen map: 00:08:00 •TCP scans: 00:16:00 •Nmap by passing defenses: 00:17:00 •Nmap scripts part 1: 00:09:00 •Nmap scripts part 2: 00:14:00 •Installing OWASP: 00:08:00 •HTTP request: 00:10:00 •HTTP response: 00:10:00 •Burpsuite configuration: 00:13:00 •Editing packets in Burpsuite: 00:12:00 •Whatweb and Dirb: 00:10:00 •Password recovery attack: 00:16:00 •Burpsuite login bruteforce: 00:11:00 •Hydra login bruteforce: 00:09:00 •Session fixation: 00:14:00 •Injection attacks: 00:06:00 •Simple command injection: 00:11:00 •Exploiting command injection vulnerability: 00:08:00 •Finding blind command injection: 00:14:00 •SQL basics: 00:10:00 •Manual SQL injection part 1: 00:13:00 •Manual SQL injection part 2: 00:21:00 •SQL map basics: 00:17:00 •XML injection: 00:16:00 •Installing XCAT and preventing injection attacks: 00:06:00 •Reflected XSS: 00:11:00 •Stored XSS: 00:13:00 •Changing HTML code with XSS: 00:07:00 •XSSer and XSS sniper: 00:14:00 •Wireless attacking theory: 00:11:00 •Enabling monitor mode: 00:05:00 •Capturing handshake with airodump: 00:15:00 •Rockyou.txt: 00:14:00 •Cracking with aircrack: 00:16:00 •Cracking with hashcat: 00:15:00 •Creating password lists with crunch: 00:18:00 •Creating password lists with cup: 00:07:00 •Rainbow tables part 1: 00:17:00 •Rainbow tables part 2: 00:06:00 •Installing fluxion: 00:06:00 •Finding and cracking hidden networks: 00:08:00 •Preventing wireless attacks: 00:08:00 •ARP protocol basics: 00:10:00 •Man in the middle attack theory: 00:07:00 •Installing MITMf: 00:07:00 •Manual ARP spoofing: 00:13:00 •Problems while installing MITMf: 00:06:00 •HTTP traffic sniffing: 00:08:00 •DNS spoofing and HTTPS password sniffing: 00:24:00 •Hooking browser with BEEF: 00:16:00 •Screenshotting targets browser: 00:11:00 •Cloning any webpage: 00:09:00 •Ettercap basics: 00:07:00 •MFS console environment: 00:16:00 •Metasploit modules explained: 00:12:00 •Bruteforcing SSH with Metasploit: 00:15:00 •Attacking tomcat with metasploit: 00:09:00 •Getting meterpreter with command injection: 00:25:00 •PHP code injection: 00:06:00 •Metasploitable exploits: 00:07:00 •Wine installation: 00:12:00 •Creating windows payloads with Msfvenom: 00:10:00 •Encoders and Hex editors: 00:19:00 •Windows 10 meterpreter shell: 00:12:00 •Meterpreter environment: 00:11:00 •Windows 10 privilege escalation: 00:11:00 •Preventing privilege escalation: 00:06:00 •Post exploitation modules: 00:14:00 •Getting Meterpreter over Internet with port forwarding: 00:11:00 •Eternalblue exploit: 00:20:00 •Persistence module: 00:13:00 •Hacking over the internet with Ngrok: 00:10:00 •Android device hacking with venom: 00:10:00 •The real hacking begins now!: 00:02:00 •Variables: 00:14:00 •Raw input: 00:11:00 •If else statements: 00:10:00 •For loops: 00:07:00 •While loops: 00:08:00 •Python lists: 00:08:00 •Functions: 00:15:00 •Classes: 00:10:00 •Importing libraries: 00:07:00 •Files in python: 00:12:00 •Try and except the rule: 00:05:00 •Theory behind reverse shells: 00:07:00 •Simple server code: 00:13:00 •Connection with reverse shell: 00:07:00 •Sending and receiving messages: 00:11:00 •Sending messages with while true loop: 00:08:00 •Executing commands on target system: 00:10:00 •Fixing backdoor bugs and adding functions: 00:20:00 •First test using our backdoor: 00:18:00 •Trying to connect every 20 seconds: 00:12:00 •Creating persistence part 1: 00:06:00 •Creating persistence part 2: 00:17:00 •Changing directory: 00:12:00 •Uploading and downloading files: 00:22:00 •Downloading files from the internet: 00:23:00 •Starting programs using our backdoor: 00:07:00 •Capturing screenshots on the target PC: 00:19:00 •Embedding backdoor in an image part 1: 00:13:00 •Embedding backdoor in an image part 2: 00:09:00 •Checking for administrator privileges: 00:12:00 •Adding help option: 00:09:00 •Importing Pynput: 00:10:00 •Simple keylogger: 00:10:00 •Adding report function: 00:11:00 •Writing key strokes to a file: 00:14:00 •Adding the keylogger to our reverse shell part 1: 00:23:00 •Adding the keylogger to our reverse shell part 2: 00:08:00 •Final project test: 00:14:00 •Printing banner: 00:11:00 •Adding available options: 00:11:00 •Starting threads for bruteforce: 00:08:00 •Writing function to run the attack: 00:11:00 •Bruteforcing router login: 00:10:00 •Bypassing antivirus with your future programs: 00:14:00 •Sending malware with spoofed email: 00:15:00 •What will you learn in this section?: 00:03:00 •Why is ethical hacking a valuable skill?: 00:23:00 •What is the best ethical hacking certification?: 00:17:00 •Tips for getting your first job as an ethical hacker: 00:18:00 •How I started my career as an ethical hacker: 00:14:00 •How to price your work: 00:11:00 •Bonuses. Enjoy the Benefits: 01:05:00 •Assignment - Ethical Hacking with Kali Linux: 00:00:00

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices

Please note: This course is ONLY open to clergy and those in formal lay ministry roles e.g. Reader, Enabler. About Transforming Conversations We have probably all experienced conversations that have shifted our thinking in a short time. The Transforming Conversations course will enable you to have such conversations in your ministry and leadership. This course can help you to have better conversations in your work help others to have lightbulb moments have clearer outcomes from conversations equip others to be clear what their next steps are. Purpose The Diocese of St Albans is working hard to equip lay and ordained leaders with training in essential coaching skills to enable you to engage in transformational conversations within your church and new worshipping communities. The Transforming Conversations Coaching Course will equip you with the skills to develop those you lead and support in mission and ministry. The Training The Transforming Conversations Coaching Course is delivered by 3D Coaching - a small, professional community of experienced coaches and trainers who model a learning culture of regular supervision and team development. They have worked with individuals and groups in all sectors including local, central and international government, the NHS, corporates, churches and charities. 3D was established in 1999 and is structured as a public benefit company. Dates Please note: This course is ONLY open to clergy and those in formal lay ministry roles e.g. Reader, Enabler. This course will run over 8 days (each day runs 9.45am - 2.15pm in Luton) - please note that all participants must attend all sessions of the course: Wednesday 8 October Thursday 9 October Wednesday 22 October Thursday 23 October Wednesday 12 November Thursday 13 November Wednesday 26 November Thursday 27 November. What 3D say about Transforming Conversations… The course is run in a group setting over two sets of consecutive days with a gap in-between to allow you to process and practice what you are learning. We are developing and refining skills. This is experiential learning. There is no PowerPoint and no back row. Everyone will give and receive coaching at least twice every day so you will need to come ready to learn, think things through and contribute to the learning of others. There are no assignments or essays. You will be given a comprehensive booklist and suggestions on how you can develop your practice. You will receive a 30 minute coaching session by 3D Coaching over Skype or Phone. This course can count as the first stage towards ICF Portfolio Accreditation. For any questions or further information, please email Julie Cirillo, the Diocesan Ministry Development Administrator MDTadmin@stalbans.anglican.org

About this Training Course Materials Management is an essential link in the Supply Chain process. It takes an even bigger significance in the Upstream industry when the cost of a rupture in equipment or stock can be tremendous, without even considering the cost of the equipment itself. The downside may result in the accumulation of out-of-commission materials which leads to business inefficiency. What does it take to maintain efficient Materials Management? This 3 full-day course will explain more in detail. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives At the end of this course, participants will be able to: Understand the importance of an efficient Materials Management in the Supply Chain process Examine the control and validation of Stock processes Understand the role of the Duet and work within the Stock Duet in materials management Learn about the key factors in Stock optimisation Target Audience This course will benefit all personnel involved in Supply Chain including Stock Controllers, Cost Controllers, Buyers, Logisticians and those from the technical department such as Technical Administrators and members of the duet. Course Level Basic or Foundation Trainer Your expert course leader has 25 years of experience in management positions in Contracting, Procurement and Logistics, mainly in the Oil & Gas Industry. He was a Lecturer for IFP Training for 5 years. During his Oil & Gas industry experience, he has worked on major Oil and Gas development projects like the Yadana project in Myanmar, Akpo project in Nigeria and YLNG in Yemen. His international experience allows him to adapt very easily and integrate the multicultural specificities of the Oil & Gas industry in his teaching. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations