2874 Administrator courses in Cardiff delivered Online

Payroll Training Courses: What is Payroll? Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Payroll Jobs Available Payroll Manager Senior Payroll Administrator Payroll Adviser And many more... Professional or Industry specific qualification Our Sage Payroll Courses Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll)

Payroll Courses: What is Payroll? Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Payroll Jobs Available Payroll Manager Senior Payroll Administrator Payroll Adviser And many more... Professional or Industry specific qualification Our Sage Payroll Courses: Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll)

Are you looking to enhance your Office Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Office Assistant will assist you in producing the best possible outcome by mastering the Office Assistant skills. The Office Assistant course is for those who want to be successful. In the Office Assistant course, you will learn the essential knowledge needed to become well versed in Office Assistant. Our Office Assistant course starts with the basics of Office Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Office Assistant course is intuitive and easy to understand. Why would you choose the Office Assistant course from Compliance Central: Lifetime access to Office Assistant course materials Full tutor support is available from Monday to Friday with the Office Assistant course Learn Office Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Office Assistant course Accessible, informative Office Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Assistant Study Office Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Assistant Course Office Assistant Curriculum Breakdown of the Office Assistant Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Communication Skills Module 04: Remove the Clutter Module 05: Prioritize Module 06: Scheduling Your Time Module 07: To Do Lists Module 08: Paper and Paperless Storage Module 09: Organization in Your Work Area Module 10: Tools to Fight Procrastination Module 11: Organizing Your Inbox Module 12: Avoid the Causes of Disorganization Module 13: Discipline is the Key to Stay Organized Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Assistant. It is also great for professionals who are already working in Office Assistant and want to get promoted at work. Requirements To enrol in this Office Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant: £19,000 to £30,000 per year Office Manager: £25,000 to £40,000 per year Executive Assistant: £25,000 to £45,000 per year Operations Coordinator: £20,000 to £35,000 per year Facilities Coordinator: £22,000 to £35,000 per year Project Coordinator: £23,000 to £38,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Business Development course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Business Development. Our course starts with the basics of Business Development and gradually progresses towards advanced topics. Therefore, each lesson of this Business Development is intuitive and easy to understand. So, stand out in the job market by completing the Business Development course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Business Development course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Development course. Requirements To enrol in this Business Development course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Business Development. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Office Management skills? If yes, then you have come to the right place. Our comprehensive course on Office Management will assist you in producing the best possible outcome by mastering the Office Management skills. The Office Management course is for those who want to be successful. In the Office Management course, you will learn the essential knowledge needed to become well versed in Office Management. Our Office Management course starts with the basics of Office Management and gradually progresses towards advanced topics. Therefore, each lesson of this Office Management course is intuitive and easy to understand. Why would you choose the Office Management course from Compliance Central: Lifetime access to Office Management course materials Full tutor support is available from Monday to Friday with the Office Management course Learn Office Management skills at your own pace from the comfort of your home Gain a complete understanding of Office Management course Accessible, informative Office Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Management Study Office Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Management Course Office Management Curriculum Breakdown of the Office Management Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Management. It is also great for professionals who are already working in Office Management and want to get promoted at work. Requirements To enrol in this Office Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Manager: £25,000 to £40,000 per year Facilities Manager: £30,000 to £50,000 per year Operations Manager: £35,000 to £60,000 per year Administrative Services Manager: £30,000 to £50,000 per year Executive Assistant: £25,000 to £45,000 per year Project Coordinator: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Residential Letting Agent skills? If yes, then you have come to the right place. Our comprehensive course on Residential Letting Agent will assist you in producing the best possible outcome by mastering the Residential Letting Agent skills. The Residential Letting Agent course is for those who want to be successful. In the Residential Letting Agent course, you will learn the essential knowledge needed to become well versed in Residential Letting Agent. Our Residential Letting Agent course starts with the basics of Residential Letting Agent and gradually progresses towards advanced topics. Therefore, each lesson of this Residential Letting Agent course is intuitive and easy to understand. Why would you choose the Residential Letting Agent course from Compliance Central: Lifetime access to Residential Letting Agent course materials Full tutor support is available from Monday to Friday with the Residential Letting Agent course Learn Residential Letting Agent skills at your own pace from the comfort of your home Gain a complete understanding of Residential Letting Agent course Accessible, informative Residential Letting Agent learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Residential Letting Agent Study Residential Letting Agent in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Residential Letting Agent course Residential Letting Agent Curriculum Breakdown of the Residential Letting Agent Course Module 01: A Look Inside a Letting Agency Module 02: Keeping Tenants Long Term Module 03: Legal Requirements for Letting Agents Module 04: Listing Properties and Marketing Module 05: Operating Cost Module 06: The Letting Process and Tenancy Agreement Module 07: The Property Management Process CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Residential Letting Agent course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Residential Letting Agent. It is also great for professionals who are already working in Residential Letting Agent and want to get promoted at work. Requirements To enrol in this Residential Letting Agent course, all you need is a basic understanding of the English Language and an internet connection. Career path The Residential Letting Agent course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Residential Letting Agent. Property Manager: £20,000 to £40,000 per year Lettings Negotiator: £18,000 to £30,000 per year Property Administrator: £18,000 to £25,000 per year Lettings Coordinator: £18,000 to £28,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Medical Secretary skills? If yes, then you have come to the right place. Our comprehensive course on Medical Secretary will assist you in producing the best possible outcome by mastering the Medical Secretary skills. Main Course: Medical Secretary Training Additional Gifts: Course 01: Medical Transcription: Audio TypistCourse 02: Touch Typing Training The Medical Secretary course is for those who want to be successful. In the Medical Secretary, you will learn the essential knowledge needed to become well versed in Medical Secretary. Our Medical Secretary course starts with the basics of Medical Secretary and gradually progresses towards advanced topics. Therefore, each lesson of this Medical Secretary course is intuitive and easy to understand. Why would you choose the Medical Secretary from Compliance Central: Lifetime access to Medical Secretary materials Full tutor support is available from Monday to Friday with the Medical Secretary Learn Medical Secretary skills at your own pace from the comfort of your home Gain a complete understanding of Medical Secretary Accessible, informative Medical Secretary learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Medical Secretary course Study Medical Secretary in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Medical Secretary course Medical Secretary - Medical Jargon and Terminology Curriculum Breakdown of the Course Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Medical Secretary helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Medical Secretary. It is also great for professionals who are already working in Medical Secretary and want to get promoted at work. Requirements To enrol in this Medical Secretary course, all you need is a basic understanding of the English Language and an internet connection. Career path The Medical Secretary - Medical Jargon and Terminology will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Medical Secretary - Medical Jargon and Terminology. Medical Secretary: £20K to £30K per year Medical Administrator: £21K to £32K per year Medical Transcriptionist: £19K to £28K per year Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your Secretary skills? If yes, then you have come to the right place. Our comprehensive course on Secretary Skills will assist you in producing the best possible outcome by mastering the Secretary Skills skills. The Secretary Skills course is for those who want to be successful. In the Secretary Skills course, you will learn the essential knowledge needed to become well versed in Secretary Skills. Our Secretary Skills course starts with the basics of Secretary Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Secretary Skills course is intuitive and easy to understand. Why would you choose the Secretary Skills course from Compliance Central: Lifetime access to Secretary Skills course materials Full tutor support is available from Monday to Friday with the Secretary Skills course Learn Secretary Skills skills at your own pace from the comfort of your home Gain a complete understanding of Secretary Skills course Accessible, informative Secretary Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Secretary Skills Study Secretary Skills in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Secretary Skills Course Secretary Skills Curriculum Breakdown of the Secretary Skills Course Course Outline: Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Secretary Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Secretary Skills. It is also great for professionals who are already working in Secretary Skills and want to get promoted at work. Requirements To enrol in this Secretary Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant: £18,000 to £25,000 per year Office Manager: £25,000 to £35,000 per year Executive Assistant: £25,000 to £40,000 per year Personal Assistant: £20,000 to £35,000 per year Office Administrator: £18,000 to £25,000 per year Communications Coordinator: £22,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

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