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1091 Administrative Assistant courses

Legal Administration Complete Video Training

4.3(43)

By John Academy

Description: The Legal Administration Complete Video Training course provides a comprehensive lesson for legal concepts. Throughout the bundle video course, you will be introduced to the legal terms and jargons as well as the strategies of Legal Office Administration. The course is sectioned into two-part - one deals with the legal concepts while other describes the administrative concepts of the legal office. In the first part, you will be introduced to the basic legal systems that will explain the terms of courts, crime, controversy, law and crime, state courts, and other legal terminology. On the other section, you will be familiarised with the concepts related to legal office administration such as preparing legal documents, billing, litigation, and contracts. You will also learn the Law of Torts, Criminal Law and Procedures, Family Law, Business Law, Real State, Estate Planning and Guardianship and Bankruptcy etc. To summarise, the video course covers all the essential Law terms and jargons so that you can able to manage your legal Office efficiently. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Legal Administration Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Legal Administration Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Legal Secretary Introduction Legal Secretary Introduction FREE 00:06:00 Courts, Crime, and Controversy The Courts and the Criminal Justice System 00:16:00 Actors in the Courthouse 00:10:00 Criminal vs Civil Court Cases 00:16:00 Law on the Books and in Action 00:06:00 Law and Crime The Basis of American Law 00:16:00 Sources of American Law 00:14:00 Civil Disputes and Criminal Law 00:17:00 State Courts State Courts 00:12:00 Arrest to Arraignment Crime and Arrest 00:13:00 Bail 00:10:00 Preliminary Hearing, Grand Jury, and Arraignment 00:06:00 Trials and Juries History of Trials by Jury 00:12:00 Overview of Basic Evidence 00:06:00 Steps In The Trial Process 00:12:00 Appellate Courts Nature of the Appellate Process 00:10:00 Legal Terminology Legal Terminology 00:16:00 Certification for Paralegals Certifications FREE 00:07:00 The Law Office Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 Billing How Attorneys Charge 00:09:00 Time and Cost Entries 00:05:00 Trust Accounts 00:04:00 Docket Administration 00:05:00 Preparing Legal Documents Basic Preparation 00:13:00 Legal Citations 00:05:00 The Law Library 00:05:00 Litigation What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 Contracts The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Torts The Goal of Tort Law 00:10:00 Negligence 00:11:00 Strict Liability 00:07:00 Criminal Law and Procedure Criminal Law Basics 00:20:00 Criminal Procedure 00:15:00 Family Law Marriage 00:08:00 Annulment and Divorce 00:05:00 Child Custody 00:09:00 Business Law Types of Organizations 00:07:00 Corporations 00:09:00 Real Estate The Basics 00:10:00 Documenting Transactions 00:12:00 Estate Planning and Guardianship The Basics 00:07:00 Characteristics of a Will 00:08:00 Types of Trusts and Funding 00:04:00 Elder Law 00:06:00 Bankruptcy The Basics 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Legal Administration Complete Video Training
Delivered Online On Demand7 hours 58 minutes
£25

Wedding, Conference and Event Management Diploma

4.3(43)

By John Academy

Description: Are you interested in Event Management? Then worry no more, enrol the course and learn the awesome techniques of managing any types of events. The course teaches you the skills that you can use for managing and preparing any event including wedding, conference, birthday party, annual part etc. The course covers everything such as time management, managing people, greetings, food service management, and others. Upon completion, you will be able to manage any events. Who is the course for? Businessmen, professional and people who are in the wedding industry People who are planning their wedding Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Event Management Event Planning Essentials 00:30:00 Budgeting Basics 00:15:00 Using the Committee Approach 00:15:00 Connecting with Partners and Sponsors 00:15:00 Advertising and Marketing 00:30:00 Selecting the Venue 00:15:00 Feeding the Masses 00:15:00 Business Etiquette Basics 00:15:00 Celebrating Diversity 00:15:00 Creating an Atmosphere of Service 00:05:00 Selecting Speakers and a Master of Ceremonies 00:15:00 Managing Contracts 00:30:00 Gathering Feedback 00:15:00 Event Day Roles 00:15:00 Closing the Event 00:15:00 Event Planning Module one - Getting Started 01:00:00 Module Two - Types of Events 01:00:00 Module Three - Brainstorming 01:00:00 Module Four - Types of Entertainment 01:00:00 Module Five - Support Staff 01:00:00 Module Six - Technical Staff 01:00:00 Module Seven - Vendors 00:30:00 Module Eight - Finalize The Plan 01:00:00 Module Nine - Administrative Tasks 01:00:00 Module Ten - Get Organized 01:00:00 Module Eleven - Post Event Activities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Wedding Planning Different Types of Wedding Ceremonies in the UK 00:15:00 Wedding Style & Vision 00:15:00 Wedding themes 00:15:00 How to Use Pinterest for Wedding Planning 00:30:00 Creating Your Wedding Budget 00:30:00 Wedding Budget Breakdown: How to Make and Stick to a Budget 00:15:00 Where to Splurge and Where to Save Money on Your Wedding 00:15:00 Wedding Attire 00:05:00 Wedding Reception Seating Etiquette 00:15:00 How to Seat Your Guests at the Wedding Reception 00:15:00 Address Wedding Invitations 00:15:00 Food and Beverage Planning 00:30:00 Wedding Photography Planning 00:30:00 Decorate Your Wedding Venue With Flowers 00:15:00 Wedding Catering: Planning Your Wedding Menu 00:30:00 The Wedding Cake 00:30:00 Entertaining Your Wedding Guests 00:30:00 Wedding Management Introduction 00:15:00 Wedding Planning On A Budget 01:00:00 Wedding Attire Money Saving Tips 01:00:00 Reception Cash Saving Tips 01:00:00 Reception Dinner Budget Saving Tips 01:00:00 Planning Catering for Your Wedding 00:30:00 Saving Money On Buying Flowers 00:30:00 Photography And Videography Cash Savers 01:00:00 Your Honeymoon Adventure 00:30:00 Conclusion: Final Thoughts 00:15:00 Wedding Planning Checklist 00:30:00 Mock Exam Mock Exam- Wedding, Conference and Event Management Diploma 00:30:00 Final Exam Final Exam- Wedding, Conference and Event Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Wedding, Conference and Event Management Diploma
Delivered Online On Demand30 hours
£25

Project Management Diploma

4.3(43)

By John Academy

Project Management? Set Goals Clearly. Pay Attention. Lead purposefully. Learn how to become the best leader you could ever be with this Project Management Diploma Course! Description: We are offering you a high-quality comprehensive Diploma Course designed to help managers and potential leaders to be equipped with appropriate skills and knowledge of project management such as methodology, tool sets and documentation, project life cycle and other analysis. This course will also help you discover new and innovative sources of revenue through utilising these tools and knowledge. Furthermore, it will help you enhance your management and leadership skills for you to become an effective and efficient leader in your career. You will be equipped with great information on leadership skills as this will help you learn step by step, through the exact process developed to help people put an end to your struggles to become a leader. This course will surely make your management style work for you. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive in project management. Or anyone who are interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Project Management Diploma will be useful and would be beneficial for the management occupations especially the following careers: Project Manager Project Supervisor Administrative Services Manager Advertising, Promotions and Marketing Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives. Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Project Management Diploma - Old Version Project Management Basics Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Managing Projects Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Scrum Master Training Introduction 01:00:00 Typical Scrum Timeline 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Reference Books SWOT Analysis 00:00:00 Gnatt Charts 00:00:00 Mock Exam Mock Exam- Project Management Diploma 00:20:00 Final Exam Final Exam- Project Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Project Management Diploma
Delivered Online On Demand35 hours
£25

70-697 - Configuring Windows Devices

4.3(43)

By John Academy

Description: The 70-697 - Configuring Windows Devices course teaches you how to configure Windows devices. Throughout the course, you will learn about the new features of Windows 10 and how to deploy it. You will be introduced to the basic introduction to Client Hyper-V, and learn about creating virtual machines and managing virtual machine storage and snapshots. The course will teach you the system of configuring device settings by configuration tools, common configuration options, managing user accounts, using control panel, using Windows administrative tools, and using Windows PowerShell. You will learn how to connect Windows 10 to networks, how to share data and printers, and how to manage apps. You will also learn about the techniques of securing Windows 10 devices, monitoring and maintaining Windows 10, managing users in the enterprise, managing desktops and applications in the enterprise, and managing devices in the enterprise. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-697 - Configuring Windows Devices is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-697 - Configuring Windows Devices is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. What's New in Windows 10 What Makes Windows 10 Different? FREE 00:14:00 Primary Feature Overview 00:14:00 Navigating and Using Windows 10 00:34:00 Windows 10 Deployment Standard Windows 10 Deployment 01:11:00 Enterprise Deployment Strategies 00:52:00 Deploying Virtual Windows 10 Desktops Introduction to Client Hyper-V 00:12:00 Creating Virtual Machines 00:15:00 Managing Virtual Machine Storage and Snapshots 00:09:00 Configuring Device Settings Overview of Configuration Tools 00:14:00 Common Configuration Options 00:17:00 Managing User Accounts 00:20:00 Using Control Panel 00:10:00 Using Windows Administrative Tools 00:28:00 Using Windows PowerShell 00:41:00 Connecting Windows 10 to Networks TCPIP Network Connectivity 00:40:00 Name Resolution 00:10:00 Wireless Connectivity 00:21:00 Remote Access Overview 00:18:00 Troubleshooting Connectivity 00:20:00 Sharing Data and Printers Managing Hard Disks 00:37:00 Managing Storage Spaces 00:06:00 Overview of Data Access 00:09:00 Configuring and Managing File Access 00:24:00 Managing Shared Folders 00:12:00 Understanding Work Folders 00:05:00 Managing Printers 00:12:00 Managing Apps Installing and Configuring Applications 00:08:00 Managing Apps From the Windows Store 00:05:00 Managing Web Browsers 00:19:00 Securing Windows 10 Devices Security Overview 00:11:00 Configuring Local Security 00:20:00 Securing Network Communications 00:31:00 Configuring Data Security 00:25:00 Monitoring and Maintaining Windows 10 Working with Updates 00:08:00 Monitoring and Optimizing 00:35:00 Managing Devices and Drivers 00:14:00 Recovering Files and Devices 00:19:00 Managing Users in the Enterprise Managing User Profiles 00:20:00 User State Virtualization 00:09:00 User Profile Migration 00:11:00 Managing Desktops and Applications in the Enterprise Using Group Policy to Manage Windows 10 Devices 00:44:00 Using Group Policy to Manage Applications 00:18:00 Managing Devices in the Enterprise The Enterprise Mobility Suite 00:27:00 Managing Desktops and Mobile Clients 00:07:00 Managing Updates and Endpoint Protection 00:04:00 Managing Applications 00:03:00 Mock Exam Mock Exam- 70-697 - Configuring Windows Devices 00:20:00 Final Exam Final Exam- 70-697 - Configuring Windows Devices 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

70-697 - Configuring Windows Devices
Delivered Online On Demand15 hours 43 minutes
£23

Professional Receptionist Diploma

4.3(43)

By John Academy

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Professional Receptionist Diploma
Delivered Online On Demand48 hours
£23

Receptionist Skills Diploma

4.3(43)

By John Academy

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Receptionist Skills Diploma
Delivered Online On Demand3 days
£25

Child Playwork

By The Teachers Training

Child Playwork Learn how to nurture young minds with our Child Playwork course. It is a comprehensive program designed for those passionate about improving the developmental journey of children. This course offers a deep dive into the many-sided world of playwork, emphasising its critical role in childhood development. From the foundational theories and principles to the practical aspects of creating inclusive and stimulating play environments, each module is crafted to provide a thorough understanding of the subject. For parents, the Child Playwork course is also important if you are looking to help in your child's development.  Whether you're looking to enrich your existing knowledge or embark on a new career journey in child playwork, this course will help you in your professional and personal growth. Embark on a rewarding career that shapes the future of children by enrolling in our 'Child Playwork' course today. Your journey towards making a significant impact in young lives starts here! What Will You Learn? After completing this Child Playwork course, you will be able to: Understand the core concepts and significance of play in child development. Master playwork theories, principles, and practical approaches. Recognise the educational and learning benefits inherent in playwork. Explore the role of play in promoting health and well-being in children. Analyse the economic and social impacts of playwork. Understand the consequences of play deprivation in childhood. Learn inclusive play strategies and design engaging play spaces. Navigate the administrative and legislative aspects of playwork. Develop skills for reflective practice in playwork. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Child Playwork Introduction to Child Playwork 00:40:00 Module 02: Playwork Theory, Principles and Practices Playwork Theory, Principles and Practices 01:10:00 Module 03: The Educational and Learning Benefits of Playwork The Education and Learning Benefits of Playwork 00:40:00 Module 04: Play and Playwork in a Health and Well-Being Context Play and Playwork in a Health and Well-Being Context 01:00:00 Module 05: The Economic and Social Benefits of Playwork The Economic and Social Benefits of Playwork 01:00:00 Module 06: The Developmental Benefits of Playwork The Developmental and Behavioural Benefits of Playwork 00:45:00 Module 07: The Negative Results of Play Deprivation The Negative Results of Play Deprivation 00:40:00 Module 08: Inclusive Play and Play Environment Inclusive Play and Challenging Play Environment 00:35:00 Module 09: Designing Play Spaces Designing Play Spaces 01:10:00 Module 10: The Administrative Context of a Playwork Provision The Administrative Context of a Playwork Provision 01:10:00 Module 11: Legislation for Safeguarding Children and Child Playwork Legislation for Safeguarding Children and Child Playwork 00:40:00 Module 12: Reflective Playwork Practice Reflective Playwork Practice 00:40:00

Child Playwork
Delivered Online On Demand10 hours 10 minutes
£24.99

Diploma in Office Admin and Customer Service

By iStudy UK

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Diploma in Office Admin and Customer Service
Delivered Online On Demand4 days
£25

70-685 - Enterprise Desktop Support Technician for Windows 7

4.3(43)

By John Academy

Description: The purpose of 70-685 - Enterprise Desktop Support Technician for Windows 7 course is to teach you how to configure and deploy a private cloud with System Center 2012 R2. Throughout the course, you will know the ways of understanding and work with the cloud, the cloud components, including infrastructure and service catalog, and virtual applications. The course guides you how to use VMM or install VMM to deploy the cloud. You will also be introduced to host groups and security systems. After completing the course, you will be able to work with Private Cloud Infrastructures. You will also be able to learn dynamic application deployment, server application virtualization, web deployment packages, server App-V components and sequencing and deploying virtual apps. After that, the course will help you to understand the essential components of Private Cloud including SQL server profiles, OS profiles, application profiles, hardware profiles, VM templates and self-service user role. In the course, you will gain information about the Private Cloud computing, installing and configuring app controller and creating and managing services and service templates. Finally, you will know about server management, automation and security for the cloud. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-685 - Enterprise Desktop Support Technician for Windows 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-685 - Enterprise Desktop Support Technician for Windows 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Identifying Cause and Resolving Desktop Application Issues Identifying Cause and Resolving Desktop Application Issues FREE 00:17:00 Problem Steps Recorder 00:31:00 Other Group Policy Settings 00:15:00 AppLocker Advantages 00:27:00 Windows Installer 00:16:00 WSUS 00:29:00 Browsing History 00:13:00 Operating System Troubleshooting and Support Operating System Troubleshooting and Support 01:03:00 Safe Mode Options 00:48:00 Event Forwarding 00:16:00 Windows 7 and Language Packs 00:21:00 Networking with Windows 7 Networking with Windows 7 00:52:00 Automatic Configuration 00:18:00 TCP IP Configuration 01:12:00 IPv6 00:28:00 IPSec 00:23:00 Configuring Security and Troubleshooting Issues Configuring Security and Troubleshooting Issues 00:51:00 Windows Firewall with Advanced Security 00:45:00 Protecting the PC Proactively 00:18:00 Supporting Mobile Users Supporting Mobile Users 00:36:00 Remote Assistance 00:22:00 Maintaining Hardware on Windows 7 Maintaining Hardware on Windows 7 00:21:00 Working with Hard Drive Issues 00:48:00 Common Components 00:21:00 Power Management 00:21:00 Centralizing Configurations Centralizing Configurations 00:16:00 Administrative Templates 00:22:00 User Login, Profiles and Access to Resources User Login, Profiles and Access to Resources 00:29:00 DHCP 00:41:00 Configuring Offline Files - Client Side 00:21:00 Mock Exam Mock Exam- 70-685 - Enterprise Desktop Support Technician for Windows 7 00:20:00 Final Exam Final Exam- 70-685 - Enterprise Desktop Support Technician for Windows 7 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

70-685 - Enterprise Desktop Support Technician for Windows 7
Delivered Online On Demand15 hours 41 minutes
£24

Cattery Management Part - 2

By iStudy UK

Course Description Get instant knowledge from this bite-sized Cattery Management Part - 2 course. This course is very short and you can complete it within a very short time. In this Cattery Management Part - 2 course you will get fundamental ideas of cattery management, the key understanding of feline behaviour, administrative management and so on. Enrol in this course today and start your instant first step towards learning about the care of felines in catteries. Learn faster for instant implementation. Learning Outcome Familiarise with the care of felines in catteries Understand feline behaviour and psychology Gain in-depth knowledge of the administrative management of catteries Deepen your understanding of health and safety management How Much Do Cattery Managers Earn? Senior - £135,000 (Apprx.) Average - £69,000 (Apprx.) Starting - £36,000 (Apprx.) Requirement Our Cattery Management Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Cattery Management Part - 2 Module 01: Care of Felines in Catteries 00:22:00 Module 02: Feline Behaviour & Psychology 00:30:00 Module 03: Administrative Management of Catteries 00:23:00 Module 04: Health and Safety Management 00:24:00 Assignment Assignment - Cattery Management Part - 2 00:00:00

Cattery Management Part - 2
Delivered Online On Demand1 hour 39 minutes
£25