Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Ministerâs Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Samâs career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants donât just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone whoâs been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Donât ask her what the Queen kept in her handbag - sheâs not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Ministerâs Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant â The key to retaining your role & the difference between being âhelpfulâ and being âheardâ Self-Advocacy as a Career Growth Strategy â The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde â Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 yearsâ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australiaâs leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. She is now EA and EO to the CPO. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led womenâs networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming â How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting â How to craft clear, structured instructions to get consistently great results Producing â How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If youâve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset youâll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australiaâs most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. Heâs worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like âmind-blowing,â and âgame-changingâ. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be âtech people.â Justin believes AI isnât here to replace people. Itâs here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. We understand the challenge. Professional development for assistants is often undervalued, and securing budget or approval for external training can be difficult. Thatâs why weâve created a ready-to-use business case template to help you justify attendance at this event and highlight the value it brings to both you and your organisation. If you need support or costings confirmed for single or group attendance, please reach out to our support team at: support@elite-forums.com You can download and edit the template below: This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: đ§© You just need one piece to come together - to unlock your Elite Potential. đ Please note: All facilatators, panelists, and speakers are all PAID with applicable contracts in place. We value our speakers and want the best to ensure our attendees get the best development. Media outlets/organisations will not be permitted to attend this event.
Immerse yourself in the intricacies of English law with our comprehensive English Law Course. From foundational principles to advanced legal concepts, this course offers a structured curriculum designed to enhance your understanding of the legal system. Taught by experienced legal professionals, you'll gain valuable insights, practical knowledge, and the skills needed to navigate the complexities of English law. Enroll now for a transformative learning experience that prepares you for a successful legal career.
Unlock Your Productivity Potential with Diary Management Training Course! Are you tired of feeling overwhelmed by your daily schedule? Do you struggle to keep track of important appointments and deadlines? It's time to take control of your time and boost your productivity with our Diary Management Training Course!  ð What is Diary Management? Diary management is the art of efficiently organizing and prioritizing your schedule to optimize productivity and minimize stress. Whether you're a busy professional, a small business owner, or a stay-at-home parent, effective diary management skills are essential for success in today's fast-paced world. Our Diary Management Training Course is designed to equip you with the tools, techniques, and strategies you need to master your schedule and take charge of your time.  Benefits of Taking Our Diary Management Training Course: Maximize Efficiency: Learn how to streamline your schedule and eliminate time-wasting activities, allowing you to focus on what truly matters. Reduce Stress: Say goodbye to last-minute scrambles and missed appointments. Our course will teach you how to stay organized and in control, leading to reduced stress and improved well-being. Enhance Productivity: Discover proven methods for prioritizing tasks, setting achievable goals, and managing distractions, so you can accomplish more in less time. Improve Communication: Effective diary management isn't just about managing your own time-it's also about coordinating schedules with colleagues, clients, and family members. Learn how to communicate effectively and coordinate schedules with ease. Boost Confidence: With a well-managed diary, you'll feel more confident in your ability to meet deadlines, fulfill commitments, and achieve your goals, both personally and professionally.  ðÂÂÂŻ Who is this for? Our Diary Management Training Course is perfect for anyone looking to take control of their schedule and supercharge their productivity. Whether you're a busy executive juggling multiple meetings and appointments, a freelancer trying to balance work and personal life, or a student managing a hectic academic schedule, this course is for you! No matter your profession or background, mastering diary management skills can help you succeed in both your personal and professional life.  ð Career Path The skills you'll learn in our Diary Management Training Course are highly transferable and can benefit you in a variety of career paths: Administrative Professionals: Improve your efficiency and effectiveness as an administrative assistant, secretary, or office manager by mastering diary management techniques. Entrepreneurs and Small Business Owners: Take your business to the next level by optimizing your schedule and maximizing your productivity. Sales and Marketing Professionals: Stay organized and on top of your game with effective diary management strategies that help you juggle client meetings, deadlines, and presentations. Students and Educators: Manage your academic schedule with ease, ensuring you stay on top of assignments, exams, and extracurricular activities. Stay-at-Home Parents: Balance family commitments, appointments, and household tasks more effectively, allowing you to enjoy more quality time with your loved ones.  ð FAQs (Frequently Asked Questions) Q: Is this course suitable for beginners? A: Absolutely! Our Diary Management Training Course is designed to cater to individuals of all skill levels, from beginners to experienced professionals. Whether you're just starting out or looking to refine your existing skills, you'll find valuable insights and practical tips to enhance your diary management abilities. Q: How long is the course? A: The duration of the course may vary depending on the format and delivery method. Typically, our Diary Management Training Course consists of several modules that can be completed at your own pace. You can expect to invest anywhere from a few hours to several days, depending on your schedule and learning preferences. Q: Will I receive a certificate upon completion? A: Yes! Upon successfully completing our Diary Management Training Course, you'll receive a certificate of completion that you can proudly showcase on your resume or LinkedIn profile. Our certificate validates your newfound skills and demonstrates your commitment to personal and professional development. Q: Can I access the course materials on mobile devices? A: Absolutely! Our course materials are accessible across a variety of devices, including smartphones, tablets, and laptops. Whether you prefer to learn on the go or from the comfort of your own home, you can access our content anytime, anywhere, at your convenience. Q: Is there ongoing support available after completing the course? A: Yes! We believe in providing continuous support to our students even after they've completed the course. You'll have access to our online community forums, where you can connect with fellow learners, ask questions, and share insights and best practices. Additionally, our dedicated support team is always here to assist you with any questions or concerns you may have along your learning journey. Don't let a chaotic schedule hold you back from achieving your goals and living your best life. Enroll in our Diary Management Training Course today and take the first step towards mastering your schedule, boosting your productivity, and reclaiming control of your time! Course Curriculum Module 1_ Introduction to Diary Management. Introduction to Diary Management. 00:00 Module 2_ Planning and Scheduling. Planning and Scheduling. 00:00 Module 3_ Efficient Diary Management Techniques. Efficient Diary Management Techniques. 00:00 Module 4_ Managing Meetings and Appointments. Managing Meetings and Appointments. 00:00 Module 5_ Managing Deadlines. Managing Deadlines. 00:00
Running an office doesnât mean running ragged. The Secretarial Diploma Mini Bundle helps you stay sharp, organised and professional, with courses in Administrative Assistant, Virtual Assistant, HR, Data Entry, and MS Excel. Itâs the modern toolkit for anyone looking to feel a bit less chaotic on the jobâor in their job hunt. This bundle makes admin roles feel far less overwhelming and far more manageable. Whether you're aiming to work from home or just sharpen up at the office, this is a clever mix of practical admin, efficient virtual skills, HR basics, Excel essentials, and solid Data Entry trainingâall from the comfort of your sofa. Learning Outcomes: Learn essential Administrative Assistant duties and office support skills. Improve digital workflow as a competent Virtual Assistant. Develop understanding of HR functions and personnel basics. Master Data Entry techniques for improved data accuracy. Use MS Excel confidently for admin and data tracking tasks. Build efficient task-handling habits with each bundled course. Who is this Course For: New office workers needing Administrative Assistant training. Aspiring freelancers pursuing Virtual Assistant roles. Anyone looking to understand entry-level HR concepts. Those wanting to polish their MS Excel confidence. People managing large volumes of Data Entry tasks. Career changers looking for flexible admin roles. Professionals returning to office-based employment. Learners preferring relaxed, self-guided online formats. Career Path: Secretary â ÂŁ24,000 average UK salary Administrative Assistant â ÂŁ23,500 average UK salary Virtual Assistant â ÂŁ26,000 average UK salary Data Entry Clerk â ÂŁ21,000 average UK salary HR Administrator â ÂŁ25,500 average UK salary Office Coordinator â ÂŁ26,500 average UK salary
In todayâs fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, youâll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisationâs reputation. So, whether youâre in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost ÂŁ3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - ÂŁ20K to 30K/year. Call Centre Operator - ÂŁ18K to 25K/year. Retail Supervisor - ÂŁ22K to 28K/year. Sales Support Coordinator - ÂŁ24K to 32K/year. Administrative Assistant - ÂŁ20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost ÂŁ3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only ÂŁ10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Enter the legal job market with confidence and clarity. The Legal Secretaries Diploma Mini Bundle is your job-ready toolkit for admin roles in legal firms, government departments, and corporate compliance offices. Built around five powerful skillsâAdministrative Assistant, Business Law, Compliance, Virtual Assistant, and Family Lawâthis bundle is the gold standard for employability in legal admin. With opportunities growing and competition fierce, nowâs the time to make sure your CV says: âhire me.â Description Legal support roles are evolving, and the Legal Secretaries Diploma Mini Bundle positions you perfectly for this change. Administrative Assistant skills form the core of most legal admin jobs, helping you meet the everyday demands of case files, calendars, and correspondence. Business Law and Compliance go hand-in-handâevery law firm, HR department, and government agency is looking for those who understand regulatory frameworks. Virtual Assistant capabilities ensure youâre ready for hybrid work models, enabling you to manage tasks and support legal teams even from afar. Then thereâs Family Lawâa vital area of practice across the UK. With Family Law on your profile, you open yourself up to legal secretary roles supporting clients through some of the most sensitive legal matters. Together, Administrative Assistant, Business Law, Compliance, Virtual Assistant, and Family Law form a career-ready portfolio that recruiters recognize immediately. If you're aiming for long-term career security, this is the bundle to secure today. FAQ Q: What kind of roles does this prepare me for? A: Legal Secretary, Administrative Assistant, Legal PA, Compliance Officer, Family Law Clerk. Q: Why is Family Law included? A: Because Family Law is one of the most active areas in UK legal services. Q: Can I use this bundle for government legal jobs? A: Yes. Administrative Assistant and Compliance are critical in public sector legal teams. Q: Will this help with remote work? A: Definitely. Virtual Assistant training makes you ready for hybrid legal roles. Q: Is Business Law essential for legal admin? A: Yes. Itâs one of the top skills requested for legal assistant job posts. Q: How relevant is Compliance in this context? A: Extremely. Law firms canât function without compliance-savvy staff. Q: Will this bundle suit someone switching careers? A: Perfectly. Itâs designed for career transitions into legal admin. Q: Is this cost-effective? A: Absolutely. You get five high-demand legal admin skills in one bundle.
In the modern world, the role of a Medical Receptionist has become increasingly vital in ensuring smooth operations within healthcare facilities. This course provides essential training in managing patient appointments, medical records, and administrative tasks, contributing significantly to the efficiency of medical practices. With the healthcare sector in the UK experiencing continual growth, job opportunities for qualified Medical Receptionist are abundant. As of current data, the average salary for a Medical Receptionist in the UK ranges from ÂŁ18,000 to ÂŁ25,000 per year, depending on experience and location. Despite fluctuations in overall employment trends, the demand for skilled Medical Receptionist remains stable due to the ongoing need for healthcare services. By undertaking this Medical Receptionist Course course, individuals not only gain access to rewarding job opportunities but also contribute to the seamless delivery of healthcare services, making a tangible impact on patients' experiences within medical settings. Key Features This Medical Receptionist Course Includes: CPD Certified Medical Receptionist Course. Free Certificate Developed by Specialist Lifetime Access Course Curriculum Medical Receptionist Course: Module 01: Exploring Healthcare and Receptionist Roles Module 02: Managing Schedules Module 03: Upkeep of Medical Records Module 04: Efficient Filing Systems for Medical Offices Module 05: Ensuring Confidentiality in a Medical Setting Module 06: Effective Time Management Strategies Module 07: Navigating Medical Jargon and Terminology Module 08: Prioritising Workplace Safety Module 09: Integrating Information Technology in Health Care Module 10: Legal Considerations and Ethical Practices Learning Outcomes After completing this Medical Receptionist Course, you will be able to: Recognize healthcare roles and apply receptionist duties in a medical environment. Efficiently manage and coordinate schedules for medical appointments and administrative tasks. Implement effective filing systems for organising and maintaining medical records. Ensure confidentiality by following proper procedures in a medical office setting. Demonstrate effective time management strategies in a busy medical receptionist role. Navigate and understand medical jargon and terminology for improved communication. Certification After completing this Medical Receptionist course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Medical Receptionist Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Medical Receptionist Training. Moreover, this course is ideal for: Individuals aspiring to become medical receptionist in healthcare settings. Administrative professionals seeking specialisation in medical receptionist office procedures. Those transitioning into healthcare administration or receptionist roles. Job seekers interested in administrative positions within medical environments. Individuals aiming to enhance their skills in medical receptionist management. Requirements There are no requirements needed to enrol into this Medical Receptionist Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Medical Receptionist Training course. Career path After finishing this Medical Receptionist Training course you will have multiple job opportunities waiting for you. Some of the Job sectors of Medical Receptionist are: Medical Receptionist - ÂŁ18K to 25K/year Medical Secretary - ÂŁ20K to 28K/year Administrative Assistant in Healthcare - ÂŁ19K to 26K/year Health Information Technician - ÂŁ22K to 30K/year Medical Office Manager - ÂŁ25K to 35K/year Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
[vc_row][vc_column][vc_column_text] Description: Learn effective time management and perform work tasks faster and more efficiently with this Organisational Skills Course. In this course, you will learn how to use your time, energy and resources wisely, which is something every employee values. Having this set of transferable skills will enable you to take control of your professional and personal life, to get things done quicker and in a more practical way. To possess these skills, you will need self-discipline and dedication that are both essential for career progression. Through this course, you will learn how to manage your time effectively, to stay organised in all areas of life. You will also be introduced to techniques that will help with team building and will develop essential management skills. The key to success is knowing how to plan and organise. With this organisational skills training course, your chaotic and structureless days will be a thing of the past, as you become an overall more competent and confident worker. Who is the course for? Any types of an administrator who is interested in acquiring organizational skills. People who have an interest in learning about administrative organization. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Organisational Skills Course would be beneficial for the following careers: Administrative Assistant Administrative Manager Administrator Businessmen Manager. [/vc_column_text][/vc_column][/vc_row] Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Time Management Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Team Building Module One - Getting Started 00:30:00 Module Two - What Are the Benefits of Team Building 01:00:00 Module Three - Types of Team Building Activities 01:00:00 Module Four - Games 00:30:00 Module Five - More Team Building Games 01:00:00 Module Six - Activities 00:30:00 Module Seven - More Team Building Activities 01:00:00 Module Eight - Social Gatherings 00:30:00 Module Nine - Common Mistakes When Team Building 01:00:00 Module Ten - Formatting a Team Building Plan 01:00:00 Module Eleven - Evaluate 02:00:00 Module Twelve - Wrapping Up 00:30:00 Team Building Diploma- Activities 00:00:00 Mock Exam Mock Exam - Organisational Skills Course 00:20:00 Final Exam Final Exam - Organisational Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft Outlook is helpful software for professionals since it has all the tools and functionality you need for your work. Outlook 2013 is created with new and improved features as compared to its previous versions. Whether you are still a new user or have been using the Outlook for a long time, this course will help you know how to use the new functions and features of Outlook 2013. You will learn the features and functions that would help you communicate faster and easier to your colleagues, clients or anyone you need to communicate with. This course is very helpful to any professional or businessman who needs to organize their work well. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook. Who is the course for? Professionals who want to learn basics, intermediate and advanced skills about Outlook 2013 new features People who have an interest in knowing all the functions and tools Microsoft Outlook 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft Outlook is a comprehensive course perfect for the beginner, intermediate, and advanced level users. This is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Administrative Assistant Administrator Office Manager Personal Assistant Microsoft Outlook for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook for Beginners 00:00:00 Microsoft Outlook Intermediate Level Module One - Getting Started 01:00:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Working with Quick Steps 01:00:00 Module Four - Working with Rules 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook Intermediate Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Outlook Advanced Level 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Outlook 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Outlook 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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