Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who need to manage instances of Salesforce Sales Cloud©. Target students have Sales Cloud user skills and are often existing Sales, Administrative, or Operations support employees, IT employees who are given the additional responsibilities of Salesforce.com© system administration, or external consultants who have been engaged to provide administrative support for an organization.This course can also be an important component of preparing for the Salesforce Certified Administrator exam for students who are seeking the Salesforce Certified Administrator certification. Overview In this course, students will perform the basic skills required of a typical Salesforce system administrator.Students will:- Describe basic concepts related to Salesforce administration.- Set up an organization.- Manage user accounts.- Implement security controls.- Configure the Salesforce Classic user interface.- Support the Lightning Experience user interface.- Customize pages.- Manage Opportunities.- Implement additional Opportunity features.- Implement data validation and workflows.- Manage Leads.- Manage Accounts.- Manage Contacts.- Manage Campaigns.- Manage Cases.- Manage custom objects.- Manage data.- Configure views, reports, and dashboards.- Integrate and extend Salesforce. In this course, students will identify information about the five native business processes every company can manage using Salesforce, regardless of the License Edition. Students will also gain insight into each of the functional groups of users (Inside Sales, Outside Sales, Marketing, Customer Support, and Management), and they will establish patterns of critical thinking that can help them to ensure that they are indeed taking the right approach and providing the necessary support for each request they receive. Introduction to Salesforce Administration The Salesforce Data Model SMART Administration Principles Setting Up an Organization Manage the Company Profile Configure Organizational Settings Managing User Accounts Create User Accounts Manage Users Implementing Security Controls Salesforce Security Essentials Configure Profiles Establish Organization-Wide Sharing Defaults Configure Roles Create Sharing Rules Perform a Health Check Configuring the Salesforce Classic User Interface Configure User Interface Settings Customize the Home Page in Salesforce Classic Configure Search in Salesforce Classic Supporting the Lightning Experience User Interface Implement Lightning Experience Customize Lightning Experience Home Pages Customizing Pages Create Page Layouts in Salesforce Classic Customize Record Pages in Lightning Experience Introduction to Opportunity Management Opportunity Management Essentials Design and Implement Opportunity Fields Design and Implement Opportunity Stages Design and Implement Opportunity Contact Roles Design and Create Opportunity Record Types Implementing Additional Opportunity Features Implement and Maintain Opportunity Products and Price Books Implement the Similar Opportunities Function Implement Opportunity Teams Create a Big Deal Alert Implementing Data Validation and Workflows Create and Test Validation Rules Create and Test Workflows Managing Leads Lead Management Essentials Design and Implement Lead Fields Design and Implement Custom Lead Sources Design and Implement Web-to-Lead Forms Design and Implement Lead Assignment Rules Managing Accounts Design an Account Management Model Implement an Account Management Model Managing Contacts Design a Contact Management Strategy Implement a Contact Management Strategy Managing Campaigns Prepare for Campaign Management Administer a Campaign Management Strategy Managing Cases Case Management Essentials Design and Implement Case Fields Design and Implement Case Origins Automate Case Management Providing Apps and Custom Objects Supply Apps in Salesforce Classic Supply Apps in Lightning Experience Managing Data Data Management Essentials Import and Update Data Back Up and Restore Data Configuring Views, Reports, and Dashboards Create Views Create and Manage Reports Create and Manage Dashboards Integrating and Extending Salesforce Integrate Salesforce and Outlook Implement Salesforce1 Implement SalesforceA Additional course details: Nexus Humans Salesforce.com - Sales Cloud Administration Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce.com - Sales Cloud Administration Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This class is intended for the following job roles: [Cloud] information security analysts, architects, and engineers Information security/cybersecurity specialists Cloud infrastructure architects Additionally, the course is intended for Google and partner field personnel who work with customers in those job roles. The course should also be useful to developers of cloud applications Overview This course teaches participants the following skills: Understanding the Google approach to security Managing administrative identities using Cloud Identity. Implementing least privilege administrative access using Google Cloud Resource Manager, Cloud IAM. Implementing IP traffic controls using VPC firewalls and Cloud Armor Implementing Identity Aware Proxy Analyzing changes to the configuration or metadata of resources with GCP audit logs Scanning for and redact sensitive data with the Data Loss Prevention API Scanning a GCP deployment with Forseti Remediating important types of vulnerabilities, especially in public access to data and VMs This course gives participants broad study of security controls and techniques on Google Cloud Platform. Through lectures, demonstrations, and hands-on labs, participants explore and deploy the components of a secure Google Cloud solution. Participants also learn mitigation techniques for attacks at many points in a Google Cloud-based infrastructure, including Distributed Denial-of-Service attacks, phishing attacks, and threats involving content classification and use. Foundations of GCP Security Google Cloud's approach to security The shared security responsibility model Threats mitigated by Google and by GCP Access Transparency Cloud Identity Cloud Identity Syncing with Microsoft Active Directory Choosing between Google authentication and SAML-based SSO GCP best practices Identity and Access Management GCP Resource Manager: projects, folders, and organizations GCP IAM roles, including custom roles GCP IAM policies, including organization policies GCP IAM best practices Configuring Google Virtual Private Cloud for Isolation and Security Configuring VPC firewalls (both ingress and egress rules) Load balancing and SSL policies Private Google API access SSL proxy use Best practices for structuring VPC networks Best security practices for VPNs Security considerations for interconnect and peering options Available security products from partners Monitoring, Logging, Auditing, and Scanning Stackdriver monitoring and logging VPC flow logs Cloud audit logging Deploying and Using Forseti Securing Compute Engine: techniques and best practices Compute Engine service accounts, default and customer-defined IAM roles for VMs API scopes for VMs Managing SSH keys for Linux VMs Managing RDP logins for Windows VMs Organization policy controls: trusted images, public IP address, disabling serial port Encrypting VM images with customer-managed encryption keys and with customer-supplied encryption keys Finding and remediating public access to VMs VM best practices Encrypting VM disks with customer-supplied encryption keys Securing cloud data: techniques and best practices Cloud Storage and IAM permissions Cloud Storage and ACLs Auditing cloud data, including finding and remediating publicly accessible data Signed Cloud Storage URLs Signed policy documents Encrypting Cloud Storage objects with customer-managed encryption keys and with customer-supplied encryption keys Best practices, including deleting archived versions of objects after key rotation BigQuery authorized views BigQuery IAM roles Best practices, including preferring IAM permissions over ACLs Protecting against Distributed Denial of Service Attacks: techniques and best practices How DDoS attacks work Mitigations: GCLB, Cloud CDN, autoscaling, VPC ingress and egress firewalls, Cloud Armor Types of complementary partner products Application Security: techniques and best practices Types of application security vulnerabilities DoS protections in App Engine and Cloud Functions Cloud Security Scanner Threat: Identity and Oauth phishing Identity Aware Proxy Content-related vulnerabilities: techniques and best practices Threat: Ransomware Mitigations: Backups, IAM, Data Loss Prevention API Threats: Data misuse, privacy violations, sensitive/restricted/unacceptable content Mitigations: Classifying content using Cloud ML APIs; scanning and redacting data using Data Loss Prevention API Additional course details: Nexus Humans Security in Google Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Security in Google Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.This course also is for individuals who are interested in taking Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration. Courses 20703-1A and 20703-2A, or equivalent knowledge and skills, are necessary to prepare for this exam. Overview After completing this course, students will be able to:Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment.Analyze data by using queries and reports.Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.Deploy and manage the Configuration Manager client.Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.Identify and configure the most appropriate method to distribute and manage content used for deployments.Distribute, deploy, and monitor applications for managed users and systems.Maintain software updates for PCs that Configuration Manager manages.Implement Endpoint Protection for managed PCs.Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.Configure an operating-system deployment strategy by using Configuration Manager.Manage and maintain a Configuration Manager site. This course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration. Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site Lab : Exploring the Configuration Manager tools Searching in the Configuration Manager console Using Windows PowerShell with Configuration Manager Using Configuration Manager Service Manager to manage components Monitoring site and component status Reviewing log files by using the Configuration Manager Trace tool Explain how to use Configuration Manager to address the challenges of managing systems and users in today?s enterprise. Describe the Configuration Manager architecture. Describe the management tools that you use to perform administrative functions for Configuration Manager. Describe the tools that you use to monitor and troubleshoot a Configuration Manager site. Analyzing data using queries and reports Introduction to queries Configuring Microsoft SQL Server Reporting Services (SSRS) Lab : Creating and running queriesConfiguring boundaries and resource discovery Creating data queries Creating subselect queries Creating status message queries Lab : Configuring SSRS Configuring a reporting services point Creating a report by using Report Builder Create and configure data and status message queries. Configure and manage SSRS and the reporting services point. Preparing the management infrastructure to support PCs and mobile devices Configuring site boundaries and boundary groups Configuring resource discovery Configuring the Exchange Server Connector for mobile device management Configuring user and device collections Lab : Configuring boundaries and resource discovery Configuring boundaries, boundary groups, and fallback relationships Configuring Active Directory discovery methods Lab : Configuring user and device collections Creating a device collection Creating a user collection Configuring a maintenance window Configure boundaries and boundary groups. Configure resource discovery. Configure the Exchange Server connector mobile device management. Organize resources using device and user collections. Deploying and managing clients Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings in Configuration Manager Lab : Deploying the Microsoft System Center Configuration Manager client software Preparing the site for client installation Deploying the Configuration Manager client software by using client push installation Lab : Configuring and monitoring client status Configuring and monitoring client health status Lab : Managing client settings Configuring client settings Describe the requirements and considerations for installing the Configuration Manager client software. Deploy the Configuration Manager client software. Configure and monitor client status. Manage Configuration Manager client settings. Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence Lab : Configuring and managing inventory collection Configuring and managing hardware inventory Lab : Configuring software metering Configuring software metering Lab : Configuring and managing Asset Intelligence Preparing the site for Asset Intelligence Configuring Asset Intelligence Monitoring license agreements by using Asset Intelligence Viewing Asset Intelligence reports Describe inventory collection. Configure and collect hardware and software inventory. Manage inventory collection. Configure software metering. Configure Asset Intelligence. Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points Lab : Distributing and managing content for deployments Installing a new distribution point Managing content distribution Prepare the infrastructure for content management. Distribute and manage content on distribution points. Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying virtual applications by using System Center Configuration Manager (Optional) Deploying and managing Windows Store apps Lab : Creating and deploying applications Installing and configuring the Application Catalog roles Creating applications with requirements Deploying applications Lab : Managing application supersedence and removal Managing application supersedence Uninstalling the Excel Viewer application Lab : Deploying virtual applications by using Configuration Manager (Optional) Configuring support for App-V Deploying virtual applications Lab : Using Configuration Manager to deploy Windows Store apps Configuring support for sideloading Windows Store apps Configuring a Windows Store app Deploying Windows 10 apps to users Describe the application management features of Configuration Manager. Create applications. Deploy applications. Manage applications. Configure and deploy virtual applications. Configure and deploy Windows Store apps. Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Lab : Configuring the site for software updates Configuring and synchronizing the software update point Lab : Deploying and managing software updates Determining software update compliance Deploying software updates to clients Configuring automatic deployment rules Describe how the software updates feature integrates with Configuration Manager. Prepare the Configuration Manager site for software updates. Manage the evaluation and deployment of software updates. Configure automatic deployment rules. Monitor and troubleshoot software updates. Implementing Endpoint Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Lab : Implementing Microsoft System Center Endpoint Protection Configuring the System Center Endpoint Protection point and client settings Configuring and deploying Endpoint Protection policies Monitoring Endpoint Protection Configure Endpoint Protection to detect and remediate malware and security vulnerabilities. Configure, deploy, and manage Endpoint Protection policies. Managing compliance and secure data access Overview of Compliance Settings Configuring compliance sett
Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning
Duration 2 Days 12 CPD hours This course is intended for This intermediate course is appropriate for anyone with system administrative duties installing and managing an AIX operating system in a multiuser POWER (System p) environment. Overview Explain key NIM concepts and terminology Display NIM-related information Set up a NIM master Perform a base AIX (RTE) install Define and use several types of NIM objects Perform an automated install Create and use mksysb resources Maintain lpp_source and SPOT resources Update NIM clients In this course you will learn the fundamental capabilities of the Network Installation Management (NIM) facility of the AIX 6 operating system Day 1 NIM overview Setting up the master RTE installation Customizing install operations Day 2 NIM backups and restores Managing key NIM resources Client updates
Duration 5 Days 30 CPD hours This course is intended for Administrator Developer System Integrator Systems Administrator Overview Install WebLogic Server 12c Deploy applications to WebLogic Server Deploy share libraries and application that use them to WebLogic Server Backup and restore a WebLogic Server domain Create a WebLogic Server domain Configure and monitor WebLogic Server Configure WebLogic Server database resources Create and configure a WebLogic Server cluster Configure WebLogic Server's authentication provider This Oracle WebLogic Server 12c: Administration I training teaches you how to perform the most important Oracle WebLogic Server 12c administrative tasks., and gives an overview of the architecture and concepts of Oracle WebLogic Server 12c. WebLogic Server OverviewInstalling and Patching WebLogic ServerCreating DomainsStarting ServersUsing the Administration ConsoleConfiguring JDBCMonitoring a DomainNode ManagerDeploying ApplicationsShared Java EE LibrariesNetwork Channels and Virtual HostsClusters: Overview, Create, & ConfigClusters: Proxies & SessionsClusters: Communication, Planning & TroubleshootingTransactionsWebLogic Server SecurityBacking Up a Domain and Upgrading WebLogic Server
Duration 2 Days 12 CPD hours This course is intended for Security Administrators, Security Operations Specialists, Security Analysts, Security Engineers, and Security Architects Overview The Palo Alto Networks Panorama 11.0: Managing Firewalls at Scale (EDU-220) course is two days of instructor-led training that should help you: Learn how to configure and manage the next-generation Panorama management server Gain experience configuring templates (including template variables) and device groups Gain experience with administration, log collection, and logging and reporting Become familiar with planning and design considerations for Panorama deployment This course should help students to gain in-depth knowledge about how to configure and manage their Palo Alto Networks Panorama management server. Administrators that complete this course should become familiar with the Panorama management server?s role in managing and securing their overall network. Network professionals will be shown how to use Panorama aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls.Learn how to configure and manage the next-generation Panorama? management server. Course Outline Module 1 - Initial Configuration Module 2 - Adding Firewalls Module 3 - Templates Module 4 - Device Groups Module 5 - Log Collection and Forwarding Module 6 - Using Panorama Logs Module 7 - Panorama Administrative Accounts Module 8 - Reporting Module 9 - Troubleshooting
Duration 1 Days 6 CPD hours This course is intended for This course is intended for Administrator, Database Administrator, End User, Network Administrator, and Systems Administrator. Overview Upon completion of this course, students will be able to Describe and determine database security requirements, Understand Oracle security solutions to help meet security requirements, Implement basic database security, Configure network security, and Discover basic security configuration issues. This Introduction to Oracle Database Security Ed 1 training teaches you how to use Oracle Database features to help meet the security, privacy and compliance requirements of your organization. Introduction Course Objectives Course Schedule Detective Security Controls Preventive Security Controls Your Learning Aids Basic Workshop Architecture Understanding Security Requirements Fundamental Data Security Requirements Security Risks Techniques to Enforce Security Choosing Security Solutions Database Access Control: Authentication Protecting Against Database Bypass with Encryption Protecting Sensitive Data Protecting against Application Bypass Detecting Threats Compliance Implementing Basic Database Security Database Security Checklist Reducing Administrative Effort Principle of Least Privilege Objects Protection Configuring Network Security Network Access Control Listener Security Listener Usage Control Manage fine-grained access to external network services Discovering Basic Configuration Issues Accessing Enterprise Manager Security Reports Using Various Security Reports
Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers, engineers, and others including: Cloud administrators , Cloud solution architects , Customer sales engineers , DevOps engineers , Sales engineers , Systems engineers, Technical solutions architects. Overview After taking this course, you should be able to: Explain business and technical challenges of going to the cloud Understand benefits of an application-centric hybrid cloud multicloud management platform Navigate Cisco CloudCenter Suite architecture Understand Cisco CloudCenter Suite administrative capabilities including cloud management, multi-tenancy, governance, and policy enforcement Describe application lifecycle management and provisioning in cloud Describe how to use Cisco CloudCenter Suite to manage the workloads in multicloud The course, Mulitcloud Automation and Orchestration with Cisco CloudCenter Suite (CLDAO) v1.0 teaches you how to configure simplified orchestration and workflow automation that provides seamless integration within the Cisco© CloudCenter suite. Through lessons and hands-on experiences, you will learn to use the tools of the CloudCenter Suite to streamline business processes, automate tasks, and increase efficiency in business processes. Introducing Cisco CloudCenter Suite Action Orchestrator Cisco CloudCenter Suite Architecture Defining Action Orchestrator User Management and Security Considerations Cisco CloudCenter Suite User Management and Security Defining Cisco CloudCenter Suite Action Orchestrator Adapters Action Orchestrator Adapter Creation Examining Action Orchestrator Integrations and Supported APIs Cisco CloudCenter Suite Action Orchestrator APIs