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Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure  09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch  12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.

Give a compliment to your career and take it to the next level. This Network and Cyber Security will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Network and Cyber Security will help you keep ahead of the pack. The Network and Cyber Security incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Network and Cyber Security will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Network and Cyber Security, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Network and Cyber Security course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Network and Cyber Security? Course 1: CompTIA Networking - Level 4 Course 2: Level 3 Cyber Security Course 3: Secure Programming of Web Applications Course 4: Linux for Absolute Beginners! Course 5: Ethical Hacking Course 6: Functional Skills IT Course 7: Complete Windows 10 Troubleshooting for IT HelpDesk Course 8: Information Management Course 9: GDPR Data Protection Level 5 Course 10: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Network and Cyber Security to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Network and Cyber Security: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: Network Security Level 2 Security and Risk Management Asset Security Security Engineering Communication and Network Security Identity and Access Management Security Assessment and Testing Security Operations Software Development Security Course 2: CompTIA Networking - Level 4 Course 3: Level 3 Cyber Security FUNDAMENTALS OF NETWORKING GETTING STARTED WITH CYBER SECURITY LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY DIVING DEEP INTO CYBER SECURITY TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES FIREWALLS AND ANTIVIRUS KEY SECURITY CONCEPTS Course 4: Secure Programming of Web Applications Section 01: Introduction Section 02: Well-known Vulnerabilities and Secure Programming Section 03: Conclusion and Summary Course 5: Linux for Absolute Beginners! Introduction to Linux Linux Installation Linux Command Line Interface (CLI) Essentials Advanced CLI Usage Linux Development Tools Web Development Project Web Server Setup, Host Cofiguration and App Deployment Linux User Management Linux Network Administration Course 6: Ethical Hacking Introduction to Ethical Hacking Reconnaissance - Surveying the Attack Surface Scanning and Enumeration - Getting Down to Business Network Presence Attacking Web Hacking Social Engineering - Hacking Humans Course 7: Functional Skills IT Section 1: Introduction Section 2: Information Technology Section 3: Components of IT Section 4: Hardware Section 5: Operating System Section 6: Application/Software Section 7: Networking Section 8: Security Section 9: Traffic Flow & Enterprise Level IT Components Section 10: Storage Section 11: Database Section 12: Virtualisation & Cloud Section 13: Management & Other IT Jobs Course 8: Complete Windows 10 Troubleshooting for IT HelpDesk Section 01: Course Introduction Section 02: Prepare Virtual Test Lab Section 03: Installing Windows OS with Multiple Media Section 04: System Troubleshooting without Reboot Section 05: Optimize System Performance (Fix Slowness Issue) Section 06: Active Directory Server Setup (Optional) Section 07: Active Directory Introduction Section 08: File System Related Troubleshooting Course 9: Information Management Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection Course 10: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking CPD 125 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Environment Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Environment Management will help you keep ahead of the pack. The Environment Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Environment Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Environment Management, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Environment Management course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Environment Management Bundle Consists of the following Premium courses: Course 01: Environment Management Course 02: Environmental Health Course 03: Environmental Law Course 04: Land Management Course Course 05: Town Planning Course 06: Architectural Studies Course 07: Agricultural Science Course 08: Forestry Course 09: Diploma in Water Chemistry Course 10: Carbon Literacy Knowledge | Course Course 11: Solving Climate Change Problems with Renewable Energy So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum: Course 01: Environment Management Environment and Ecology Environmental Issues Environmental Planning Environmental Management System Ecosystem Management Environmental Law and Policy Improving Environmental Performance Environmental Management Audit Situational Environmental Management Review and Performance Course 02: Environmental Health Intro to Environmental Health Waste, Pollution and Pollutants Environment, Pollution, Climate Change and Health Recovering Resources and Managing Waste Food Waste Plastic Air Pollution Water Environmental Sustainability Course 03: Environmental Law Legal System What is Environmental Law International Environment law Environmental Organisations National Environmental Legacy Act The Environment and Economics Part 1 The Environment and Economics Part 2 Climate Change Environmental Impact Assessment Nature Conservation Kyoto Protocol and Paris Agreement Sustainable Development Compliance and Governance of Law Right to Information, Participation and Justice Enforcement of Environmental Law Course 04: Land Management Course Land Management: An Introduction Land Use and Land Use Planning Soil Management Land Degradation and Management Weed Management Watershed Management Irrigation Management Land Tenure, Administration and Transection Land Registration and Acquisition Land Law Course 05: Town Planning Introduction to Town Planning Process of Town Planning Residential Buildings and Neighbourhood Planning Streets Utilities Parks and Open Space Course 06: Architectural Studies Introduction to Architectural Studies Ancient Architecture Architectural Ideas and Movements Architectural Styles Art Deco Architectural Style Scandinavian Architectural Style Victorian Architectural Style Classical and Early Christian Architectural Style Gothic Architectural Style Baroque and Rococo Architectural Style Eclecticism Architectural Style Modern and Post-Modern Architectural Style Interior Designing Colour in Interior Designing Lighting in Interior Design Part One Lighting in Interior Design Part Two Course 07: Agricultural Science Introduction to Agricultural Science Horticulture and The Nursery Production Plant Propagation Soil Science Plant Nutrition Controlling Plant Pests Weed Control Home Gardening Ornamental Plants Cut Flowers Permaculture Aquaculture Animal Farming - Raising Beef Cattle Animal Farming - Milking of Dairy Cattle Course 08: Forestry Introduction to Forestry Forest Soil Forest Menstruation Forest Surveying Silviculture Forest Ecosystem Timber Harvesting (Part One) Timber Harvesting (Part Two) Urban Forestry Course 09: Diploma in Water Chemistry Introduction to Water Chemistry Concepts of Basic Chemistry Alkalinity of Water Hard Water and Basic Water Treatment Principles Water Treatment and Purification Chemical Processes of Water Treatment Inorganic Chemicals Volatile and Synthetic Organic Compounds Metalloid Section Metals and Heavy Metal Section Laboratory Safety Chemical Hygiene Plan Course 10: Carbon Literacy Knowledge | Course Introduction to Carbon Literacy The Carbon Cycle Global Warming and Climate Change Solutions for Global Warming Steps to Take for a Cleaner Tomorrow Course 11: Solving Climate Change Problems with Renewable Energy Renewable Energy Basics Renewable Energy Applications CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Environment Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Environment Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Course Overview Learn all the essential skills to become an expert in Logistic Management. From this comprehensive Logistic Management course, you will be able to understand the principles of Logistic Management. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Logistic Management is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the Logistic Management Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Logistic Management course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Logistic Management course, learn the vital abilities and knowledge you require to succeed in your life. Module 01: Introduction to Logistic Management Introduction to Logistic Management 00:28:00 Module 02: Planning Framework for Logistics Planning Framework for Logistics 00:31:00 Module 03: Supply Chain Management Supply Chain Management 00:20:00 Module 04: Logistics Management and Organisation Logistics Management and Organisation 00:25:00 Module 05: Sourcing, Purchasing, and Procurement Sourcing, Purchasing, and Procurement 00:27:00 Module 06: Channels of Distribution Channels of Distribution 00:31:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:22:00 Module 08: Inventory Planning and Management Inventory Planning and Management 00:39:00 Module 09: Principles of Warehousing Principles of Warehousing 00:25:00 Module 10: Transport Management Transport Management 00:40:00 Module 11: Negotiation Techniques Negotiation Techniques 00:19:00 Module 12: Customer Service and Logistics Customer Service and Logistics 00:32:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In the bustling world of healthcare, the role of a medical receptionist is pivotal. Suppose you've ever found yourself intrigued by medical receptionist jobs or wondered about the kind of medical receptionist interview questions you might face. In that case, our 'Medical Receptionist' course is tailor-made for you. Not only will this course guide you through the intricacies of the job, but it will also help you locate medical receptionist jobs near you. Dive deep into a curriculum that covers everything from the basics of healthcare to the nuances of medical jargon. By the end of this course, you'll be well-prepared to embark on a rewarding career and even consider furthering your education with a medical receptionist course. Learning Outcomes: Understand the foundational principles of healthcare and the role of receptionists within the sector. Master the art of organising schedules and maintaining medical records efficiently. Gain proficiency in establishing effective filing systems specific to medical offices. Understand confidentiality's importance in a medical setting and learn the key terminologies used in the healthcare sector. Acquire knowledge about the legal aspects, ethics, and the role of information technology in healthcare. Why buy this Medical Receptionist course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Medical Receptionist you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Medical Receptionist course for? Individuals keen on pursuing a career in the healthcare administrative sector. Those curious about the daily responsibilities and challenges faced by medical receptionists. Aspiring professionals looking to understand the technological and ethical aspects of healthcare administration. Anyone aiming to enhance their knowledge about medical jargon and workplace safety in medical settings. Job seekers wanting to stand out in interviews and secure medical receptionist positions. Prerequisites This Medical Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Medical Receptionist: £18,000 - £22,000 per annum Medical Records Clerk: £20,000 - £24,000 per annum Healthcare Administrator: £23,000 - £28,000 per annum Medical Office Manager: £25,000 - £30,000 per annum Health Information Technician: £22,000 - £26,000 per annum Medical Scheduler: £19,000 - £23,000 per annum Course Curriculum Medical Receptionist Module 1: Introduction to Healthcare and Receptionists 00:32:00 Module 2: Organise Schedules 00:23:00 Module 3: Maintaining Medical Records 00:22:00 Module 4: Effective Filing Systems in Medical Offices 00:19:00 Module 5: Confidentiality in a Medical Environment 00:17:00 Module 6: Time Management 00:37:00 Module 7: Medical Jargon and Terminology 00:27:00 Module 8: Maintaining Workplace Safety 00:22:00 Module 9: Information Technology in Health Care 00:16:00 Module 10: Legal aspects and Ethics 00:21:00 Mock Exam Mock Exam - Medical Receptionist 00:20:00 Final Exam Final Exam - Medical Receptionist 00:20:00

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adult Nursing Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adult Nursing Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adult Nursing Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adult Nursing Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adult Nursing? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adult Nursing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adult Nursing course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Adult Nursing does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Adult Nursing was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adult Nursing is a great way for you to gain multiple skills from the comfort of your home. Adult Nursing Module1: Introduction to Nursing 00:17:00 Module 2: Working in Different Healthcare Settings 00:15:00 Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 5: Effective Communication in Nursing 00:47:00 Module 6: Health and Safety in Nursing 00:47:00 Module 7: Hygiene in Nursing 00:30:00 Module 8: Infection Control 00:57:00 Module 9: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Health and Social Care Training Module 1: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance 00:41:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Module 4: Role as A Caregiver and Healthcare Professional 00:23:00 Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Module 6: Important Principles and Policies in Health and Social Care Work 00:20:00 Module 7: Safeguarding Vulnerable Individuals 00:52:00 Module 8: Health and Safety Responsibilities 00:51:00 Module 9: Risk Management in Health and Social Care 00:03:00 Mock Exam Final Exam

Suppose you want to start a career as an HR and payroll manager or improve your knowledge and skills in Management : HR and Payroll but do not know where to begin. In that case, this Management : HR and Payroll will provide you with the necessary skills and expertise to take your professionalism to the next level. This thorough Management : HR and Payroll course will provide you with all of the required skills and important insight into thiscourse to help you advance your career and opportunities in this field. When working as an HR and payroll manager, there are always new skills to master and new knowledge to acquire. This course will fully prepare you to embrace all of the key skills and information in this sector. After completing this comprehensive, combined Management : HR and Payroll course, you will have a thorough understanding of Payroll Management and great practical abilities in Human Resource Management, allowing you to excel as a successful HR and payroll manager in a competitive industry. Enrol in our this course right now and start learning! Learning Outcomes After completing the Management : HR and Payroll course, you will be able to: Describe the fundamentals of HRM. Know the goals of HRM. Describe the Human Capital Management. Select employees. Describe performance management. Describe talent management. Manage health and safety at work. Describe the Strategies of HR. Describe Payroll Management. Describe payroll systems. Why Choose HR and Payroll Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Other courses are included with Management : HR and Payroll Bundle Course Course 01: Management : HR and Payroll Course 02: Level 3 Business Administration Course 03: Level 7 Diploma in Leadership and Management Course Course 04: Level 7 Diploma in Operations Management Course 05: Level 1 Business Management [ Note: Free PDF certificate as soon as completing the Management : HR and Payroll course ] Management : HR and Payroll Detailed course curriculum of the Management : HR and Payroll Course: Module 01: Introduction to HRM Module 02: Goals of HRM Module 03: Human Capital Management Module 04: Recruitment Module 05: Employee Selection Module 06: Performance Management Module 07: Talent Management Module 08: Motivation and People Management Module 09: Health, Safety and Welfare of Employees Module 10: HR Strategies Module 11: Introduction to Payroll Management Module 12: Basic Function of the Payroll Department Module 13: Payroll Management Issues Module 14: Payroll Systems Module 15: Paye, TAX, NI Assessment Method After completing each module of the, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Management : HR and Payroll, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : HR and Payroll Fresh Graduates Students HR Executives Payroll Executives People interested in learning about HR management and Management : HR and Payroll Requirements Management : HR and Payroll There are no specific requirements for this Management : HR and Payroll course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Medical Receptionist: Medical Receptionist Course Online A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist: Medical Receptionist Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist: Medical Receptionist Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist: Medical Receptionist Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Receptionist: Medical Receptionist Course This Medical Receptionist: Medical Receptionist Course includes a FREE PDF Certificate. Lifetime access to this Medical Receptionist: Medical Receptionist Course Instant access to this Medical Receptionist: Medical Receptionist Course Get FREE Tutor Support from Monday to Friday in this Medical Receptionist: Medical Receptionist Course Courses are included in this Medical Receptionist: Medical Receptionist Course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Dealing With Difficult People Course 03: Level 5 Diploma in Medical & Clinical Administration Others Included of Medical Receptionist: Medical Receptionist Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online Industry Experts Designed this Medical Receptionist: Medical Receptionist Course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist and Secretary Course: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method of Medical Receptionist Course After completing each module of the Medical Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Receptionist Course After completing the MCQ/Assignment assessment for this Medical Receptionist: Medical Receptionist Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist: Medical Receptionist Course Online Students who intend to enrol in this Medical Receptionist: Medical Receptionist Course must meet the following requirements: Medical Receptionist: Good command of the English language. Medical Receptionist: Must be vivacious and self-driven Medical Receptionist: Basic computer knowledge. Medical Receptionist: A minimum of 16 years of age is required Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included