Duration 4 Days 24 CPD hours This course is intended for This is an intermediate course for individuals responsible for developing and implementing effective storage management techniques. Overview Establish a DFSMS configuration to automatically enforce your installation's storage management policies Convert service level requirements into appropriate parameters for data class, storage class, management class, and storage groups Create and test Automatic Class Selection (ACS) routines Convert volumes and move data to system-managed volumes with DFSMS Data Set Services (DFSMSdss) Specify appropriate management class and storage group parameters for DFSMS Hierarchical Storage Management (DFSMShsm) processing of system-managed data sets Plan to maintain your DFSMS environment using Naviquest Establish procedures to control, manage, and recover the storage management subsystem with ISMF and operator commands Develop a DFSMS implementation plan In this course you will learn how to plan and implement DFSMS and learn how to manage temporary and permanent data sets with an emphasis on disk storage. Course introduction and DFSMS overview Specify the storage administration functions that can be automatically performed by the system Identify the types of data set services that need to be established by negotiating service level agreements Correlate data set service requirements to the SMS configuration components: data class, storage class, management class, storage group, and automatic class selection routines Activating SMS Identify the functions eligible for exploitation with the installation of DFSMS Data Facility Product (DFSMSdfp) and the activation of SMS Create SMS control data sets Code SYS1.PARMLIB operands necessary to bring up SMS Create a minimal configuration Activate a configuration Writing ACS routines Identify the purpose of the ACS routines Develop an understanding of the statements Differentiate between literals and masks Describe the read variables available in the ACS routines Managing temporary data sets Create/alter storage classes and storage groups Identify steps to install and use the starter set Write ACS routines to handle temporary data sets Activate a system to manage temporary data sets Code commands to change volume/group SMS status Issue operator commands to display current status Exploiting DFSMS Describe the purpose of the data class Identify the features that the data class can exploit Create data sets using the space parameter Define Virtual Storage Access Method (VSAM) and volume attributes for data class Identify special data sets and their exploitation through the data class Managing permanent data sets Create/alter data classes, storage classes, management classes, and storage groups Translate current (DFSMShsm) service level agreements to management class parameters Identify alternatives and concerns for standard naming conventions Establish the controls for automatic backup of data sets Establish the controls for automatic volume dump Write ACS routines to manage permanent data Create a configuration that manages permanent data sets Create a new managed data set Identify function of storage class exit provided by Custom-Built Installation Process Offering (CBIPO) and resulting System Management Facility (SMF) records Using Naviquest Create test cases using Naviquest Perform storage administration tasks in batch Create online DFSMS reports Create model commands using Naviquest Use the COPYFILT macro Device preparation and data movement Initialize volumes as system-managed Move data into/out from system-managed control Convert volumes to/from system-managed Move data to utilize new hardware capabilities Controlling DFSMS Code commands to change SMS volume/group status Issue commands to save configurations and use alternate Active Control Data Set (ACDS) Issue command to use alternate Communication Data Set (COMMDS) Issue VARY SMS commands Communicate with the security administrator about storage management requirements Additional considerations Establish a plan for implementing SMS Locate sources of implementation planning checklists Identify the tools available to document the current system Identify multiple site considerations for recovery and exploitation Additional course details: Nexus Humans SS84 IBM DFSMS Implementation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SS84 IBM DFSMS Implementation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course. Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This course covers all the essential topics of PHP web development, such as syntaxes, loops, conditional statements, Bootstrap, GitHub, Heroku, XAMPP, and MySQL that every PHP developer needs to know. You will learn all these concepts by building and deploying a data-driven web application into the production.
Picture this: A vast cloud realm, brimming with data, all ready to weave tales of insight and wisdom. Welcome aboard our 'Microsoft Azure Machine Learning' odyssey! This isn't just a course; it's a canvas where technology meets art. Unravel the mysteries of Azure Machine Learning Studio, dance with data modules, and play with predictions about incomes and the price tags of fancy cars. Ready for a whirlwind romance with data? Learning Outcomes Become best pals with Microsoft Azure Machine Learning Studio - it's cooler than it sounds! Play detective with a variety of puzzling machine learning modules. Predict tomorrow! Well, not literally, but we'll dabble in forecasting incomes and car prices. Revel in the drama of data as we churn stories from raw numbers. Flip through the fascinating pages of notebooks in Azure, a bibliophile's techy delight. Why choose this Microsoft Azure Machine Learning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Microsoft Azure Machine Learning Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Microsoft Azure Machine Learning course for? Tech aficionados itching to ride the cloud wave. Curious data wizards eager to add Azure spells to their grimoire. Project champs on a quest for the perfect cloud platform. Code artists seeking to stitch machine learning into their digital tapestry. Future stars of tech, dreaming big and aiming higher. Career path Azure Machine Learning Maestro - £45,000 - £65,000 Data Alchemist - £50,000 - £72,000 Cloud Castle Architect - £70,000 - £92,000 Machine Learning Magician - £55,000 - £78,000 Storyteller of Stats - £60,000 - £85,000 Azure Artisan - £40,000 - £60,000 Prerequisites This Microsoft Azure Machine Learning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Azure Machine Learning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Azure Machine Learning Module 01: Introduction to Microsoft Azure Machine Learning Studio and Administration 00:22:00 Module 02: Various Modules in Machine Learning 00:13:00 Module 03: Prediction of Income (Automated Tutorial) 00:33:00 Module 04: Prediction of Automobile Price using Linear Regression Algorithm 00:59:00 Module 05: Dataset Processing and Analysis (Sample-1) 00:57:00 Module 06: Cross Validation for Regression (Sample-2) 00:28:00 Module 07: Clustering Group Iris data (Sample-3) 00:17:00 Module 08: Introduction on Notebook in Microsoft Azure Machine Learning Studio 00:18:00 Assignment Assignment - Microsoft Azure Machine Learning 00:00:00
Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.
Level 5 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE
Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco customers ? Contact Center Management, Contact Center Supervisors and Customer technical personnel Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview Introducing Cisco Unified Intelligence Center What Contact Center products use CUIC for reporting Cisco Unified Intelligence Center Administration and Security The End User and CUIC Security Running and Modifying CUIC Reports Running Cisco Unified Intelligence Center Reports Using Permalinks Help Dashboards Modifying a CUIC Stock Report Cisco Unified Intelligence Center Dashboards Understanding Cisco Unified CCE Key Concepts Creating a New Cisco Unified Intelligence Center Report