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3729 Administration courses delivered Online

Data Centre Foundation Certificate (DCFC)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration. Overview The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance. The Data Centre Foundation Certificate (DCFC©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem. Introduction to Data Centres History of data centres Definition of different type data centres Data Centre Standards List of standards Rating definitions Data Centre Facilities Areas Listing of all areas and their functions Topology Designs Definition of Ratings Components of the Power Infrastructure Utility power Transformers Generators Fuel systems ATS UPS systems Batteries Electric panels Cabling/busbar systems Power rails/strips Lights Lights Emergency lights Cooling Infrastructure Chillers DX Systems Evaporators CRAC/CRAU/HVAC Raised floor Non-raised floor Containment ICT/Network Infrastructure Equipment racks Network cabling (fibre, copper) Cable trays and pathways TIA-606 labelling Data Centre Security Perimeter security Physical protection CCTV Access control Security management Fire Suppression Detection systems Suppression systems Prevention systems Fire extinguishers Fire Safety Monitoring and reporting DCIM EMS/BMS

Data Centre Foundation Certificate (DCFC)
Delivered OnlineFlexible Dates
£1,250

Business Management - Level 2

By Training Tale

Our Business Management - Level 2 course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management - Level 2 course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management - Level 2 course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management - Level 2 course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management - Level 2 Bundle Course Course 01: Level 7 Life Coaching Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 7 Diploma in Operations Management Course 05: Level 4 Time Management Course Course 06: Level 5 Negotiation Skills Course Course 07: Level 7 Diploma in Facilities Management Course ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management - Level 2 course] ***Business Management - Level 2*** Detailed course curriculum of Business Management - Level 2 Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management - Level 2 The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements *Business Management - Level 2 There are no specific requirements for this Level 2 Certificate in Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Business Management - Level 2
Delivered Online On Demand38 hours
£21

Preparing for Functional Skills English Level 2

By BMH Training Ltd

The Preparing for Level 2 Functional Skills English course includes 5 modules of learning, tutor support and a mock assessment & all examination fees.

Preparing for Functional Skills English Level 2
Delivered Online On Demand
£280

Office Skills: Office Management & Administration - CPD Certified

5.0(3)

By School Of Health Care

Office Management: Office Management Online Introducing the Ultimate Office Management Online Course: Unlock Your Potential! Are you ready to take your career in office management to the next level? Look no further! Our comprehensive Office Management: Office Management Course is designed to equip you with the skills and knowledge you need to thrive in today's dynamic workplace. Whether you are an aspiring office manager or an experienced professional looking to enhance your abilities, this Office Management: Office Management course is your gateway to success. Our Office Management: Office Management course curriculum has been carefully crafted by industry experts to ensure that you gain practical, up-to-date knowledge in all areas of office management: office management. From effective communication strategies to project management techniques, you will acquire the essential skills employers value most. Upon successful completion of the Office Management: Office Management course, you will receive a prestigious Office Management: Office Management Certification. This valuable credential will set you apart from the competition, increase your employability, and demonstrate your commitment to professional development. By enrolling in our Office Management: Office Management Online Course, you are ensuring maximum exposure and credibility for your qualifications. So, enroll in our Office Management: Office Management Course today to make your mark in the world of office management: office management! Main Course: Office Management Course Courses including with this Office Management: Office Management Course. Course 01: Level 7 Leadership & Management Course 02: Executive PA Training Course 03: Time Management Course 04: Minute Taking Course Course 05: HR Management Course [Note: Free PDF certificate will provide as soon as completing the Office Management: Office Management Course] Office Management: Office Management Online Course Curriculum of Office Management Module 01: Fundamentals of Office Administration Module 02: Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule. Module 05: Outline setting up conferences and meetings. Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts. Module 12: Business etiquette guidelines Module 13: Basics of Microsoft Office Skills Certification of Office Management: Office Management After completing the Office Management: Office Management course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Office Management: Office Management After completing Office Management: Office Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Office Management: Office Management Online Learners can take this Office Management: Office Management course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management: Office Management can enrol in the course. Requirements Office Management: Office Management Online To enrol in this Office Management: Office Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Office Management: Office Management Course. Be energetic and self-motivated to complete our Office Management: Office Management Course. Basic computer Skill is required to complete our Office Management: Office Management Course. If you want to enrol in our Office Management: Office Management Course, you must be at least 15 years old. Career path Office Management: Office Management Online After completing the Office Management: Office Management course/training, you will be able to confidently grasp specific knowledge and skills in order to improve yourself and enhance your skills for a career in the relevant employment sector.

Office Skills: Office Management & Administration - CPD Certified
Delivered Online On Demand45 hours
£12

GRAPHIC DESIGN FOR BEGINNERS LEVEL 1

By Creative Design School International

This is a beginners level course and will take you through the basics of Graphic Design. This is a great way to start if you have no prior knowledge of graphic design and want to start at the beginning.

GRAPHIC DESIGN FOR BEGINNERS LEVEL 1
Delivered OnlineFlexible Dates
£550

Education Management course

4.5(3)

By Studyhub UK

Crafting Educational Excellence: Education Management Course Embark on a transformative journey into the heart of educational leadership with our 'Education Management' course. Beyond the traditional realm of administration, this course is a symphony of knowledge, blending the art and science of fostering an exceptional learning environment. Dive into the core modules, where you'll unravel the intricacies of educational administration and learn the nuanced skills required for effective school management. From cultivating professional development opportunities for teaching assistants to ensuring the highest standards of teaching for pupils with special educational needs (SEN), this course is a beacon of educational excellence. Learning Outcomes Master the principles of educational administration and management. Develop strategies for creating and maintaining a positive school culture. Implement high-quality teaching methodologies for pupils with SEN. Acquire skills in workplace development and stress management. Safeguard students through comprehensive knowledge of safety and maintenance protocols. Why choose this Education Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Education Management course for? Aspiring and current educational administrators. Teaching assistants seeking professional growth. Individuals interested in school culture and leadership. Education professionals aiming for self-improvement. Anyone passionate about fostering a safe and positive learning environment . Career path School Administrator: £25,000 - £40,000 Educational Manager: £30,000 - £50,000 Special Education Coordinator: £25,000 - £40,000 Curriculum Developer: £30,000 - £45,000 Education Consultant: £35,000 - £55,000 School Safety Officer: £25,000 - £35,000 Prerequisites This Education Management course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Education Management course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Educational Administration and Management Educational Administration and Management 00:11:00 Module 02: Introduction to School Administration Introduction to School Administration 00:12:00 Module 03: Professional Developments for a TA Professional Developments for a TA 00:29:00 Module 04: Providing the Best Learning Environment Providing the Best Learning Environment 00:20:00 Module 05: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:13:00 Module 06: SEN Support SEN Support 00:12:00 Module 07: High Quality Teaching for Pupils with SEN High Quality Teaching for Pupils with SEN 00:09:00 Module 08: Workplace Development Workplace Development 00:12:00 Module 09: Safeguarding Students Safeguarding Students 00:14:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance As an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:13:00

Education Management course
Delivered Online On Demand2 hours 33 minutes
£10.99

Healthcare Assistant Course: Your Path to a Fulfilling Career

5.0(10)

By Apex Learning

Our Healthcare Assistant Course is your gateway to a rewarding and impactful profession. Enroll in our comprehensive Healthcare Assistant Course and take the first step towards a fulfilling career in the healthcare industry. With up-to-date modules like Health and Social Care UK 2021, Medication Administration Level 4, and Diabetes Care Diploma, you'll gain the knowledge and qualifications that employers value. From Clinical Observation Skills to Medical Law and Phlebotomy, this course ensures you're well-prepared to provide excellent patient care and excel in this dynamic field. Why invest in this course? Because it's your ticket to a rewarding career where you make a difference in people's lives. Our comprehensive curriculum covers not only the basics of healthcare but also specialized areas like diabetes care, medication administration, and phlebotomy, making you a well-rounded healthcare professional in high demand. With the Level 3 Diploma in Nursing Assistant Complete Training, you'll open doors to exciting career opportunities and gain the confidence to thrive in the healthcare sector. Don't miss out - join us on this journey to a fulfilling and impactful career today! This Healthcare Assistant Course: Your Path to a Fulfilling Career Bundle Consists of the following Premium courses: Course 01: Healthcare Assistant Training Course 02: Health and Social Care UK 2021 Course 03: Care Planning and Record Keeping Course 04: Public Health Course 05: Clinical Observations Skills Course 06: Medical Law Course 07: Medication Administration Level 4 Course 08: Consent in Healthcare Course 09: Phlebotomy Course 10: Diabetes Care Diploma Course 11: Level 3 Diploma in Nursing Assistant Complete Training Learning Outcomes Upon completion of this Teaching Assistant Training bundle, you should be able to: Acquire a solid foundation in healthcare by mastering essential concepts in Healthcare Assistant Training. Stay updated with the latest healthcare practices and regulations in the UK with a comprehensive understanding of Health and Social Care UK 2021. Develop proficiency in Care Planning and Record Keeping, ensuring accurate and organized patient documentation. Understand the legal framework of healthcare through in-depth knowledge of Medical Law. Attain advanced skills in Medication Administration at Level 4, prioritizing patient safety and accurate dosage. Master the art of Phlebotomy, becoming proficient in blood sample collection techniques. The Healthcare Assistant Course: Your Path to a Fulfilling Career is a comprehensive program designed to equip learners with the knowledge and skills necessary to excel in the dynamic field of healthcare. This course comprises a series of 11 carefully curated modules, each offering a unique perspective on the healthcare sector in the UK. In Healthcare Assistant Training, learners will delve into the fundamentals of patient care, learning how to provide essential support to healthcare professionals. Health and Social Care UK 2021 ensures that learners stay up-to-date with the latest industry regulations and standards, a crucial aspect of working in the healthcare sector. As the course progresses, students will explore the importance of accurate record-keeping, health promotion, patient monitoring, and legal and ethical considerations in healthcare practice. This course provides learners with the expertise to administer medications safely, understand the principles of consent, perform phlebotomy procedures, manage diabetes care, and become proficient nursing assistants. In essence, this Healthcare Assistant Course not only imparts crucial knowledge but also fosters the development of practical skills and a deep understanding of the healthcare system in the UK. Aspiring healthcare professionals will find this course to be an indispensable foundation for their careers, enabling them to provide quality care, adhere to regulatory standards, and contribute significantly to public health and patient well-being. With a diverse range of topics covered, graduates of this course will emerge as competent, compassionate, and well-prepared healthcare assistants, ready to make a positive impact in the healthcare sector. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Aspiring Healthcare Assistants Administrative and Support Staff Phlebotomists in Training Medication Administrators Nursing Assistant Candidates Requirements No requirements to enrol this Healthcare Assistant Course: Your Path to a Fulfilling Career course. Career path Upon completion, various career opportunities include: Healthcare Assistant: £17,000 to £22,000 Health and Social Care Practitioner: £20,000 to £30,000 Public Health Officer: £25,000 to £30,000 Clinical Observer or Technician: £20,000 to £30,000 Medication Management Specialist: £25,000 to £35,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Healthcare Assistant Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Healthcare Assistant Course: Your Path to a Fulfilling Career
Delivered Online On Demand
£51

School Administrator Training

5.0(10)

By Apex Learning

Do you want your career to be more attractive and accomplished? Do you want to do your job more gracefully? If you want to enhance your knowledge more skillfully then this school administrator training course is the right course to be enrolled in. School administration involves the management of all school operations, from creating a safe learning environment to managing the school budget. School administrators are the professionals who, as a whole, carry out these different administrative tasks that keep a school running smoothly. In elementary, middle, and high schools, school administration is typically led by a principal and, depending on the school, may also include assistant principals, instructional coordinators, athletic directors, and other support staff. School administrators could also be superintendents. Learning Outcome: Taking this school administrator training course will enable you to - Provide with up-to-date knowledge and become more competent in the school administration field Monitor school admission, attendance, dropout & transfer. Develop school curriculum & strategies. Understand different" behavioural issues" Support children with Autism. Manage hygiene in the school area. Show excellence in time management. Become more organised in your professional life Ensure a safe and productive environment for all. Add to your income level & increase your professional value "Apex learning" offers you this School administrator training course online to meet all those demands. Whether you are a professional or an enthusiastic learner this course covers all the essentials to make your performance outstanding in your arena! This 11-in-1 bundle course includes following premium courses and continuously improve your competencies as an individual and professional - Course 01: School Administrator Training Course 02: Level 4- Office Management Course 03: Teach the Teachers Level 3 Course 04: Lesson Planning for Teaching Course 05: Remote Teaching Online Course 06: Childcare Level 3 Course 07: Safeguarding Children Level 3 Course 08: Play Therapy Course 09: Understanding Autism Awareness and Diagnosis Level 2 Course 10: Paediatric First Aid for Teachers Course 11: Coronavirus (COVID-19) Awareness So enrol in the course now to accelerate your chosen career. Benefits you'll get from choosing Apex Learning for this School Administrator Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your School Administrator expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: School Administrator Training Module 01: Introduction to School Administration Module 02: Types of Schools In The UK Module 03: Workplace Development Module 04: Creating and Maintaining a School Culture Module 05: Educational Administration and Management Module 06: Safeguarding Students Module 07: Child Development Module 08: Serious Behavioural Issues and Problems of Students Module 09: Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Course 02: Level 4- Office Management Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Mail Services and Shipping Module 04: Effective Planning and Scheduling Module 05: Organising Meeting and Conferences Module 06: Business Writing Skills Module 07: Time Management Module 08: Stress Management Module 09: Business Telephone Skills Module 10: Communication Skills Module 11: Conflict Management Module 12:Business Etiquette Module 13: Microsoft Office Skills Course 03: Teach the Teachers Level 3 Working with the School and Its Policies High-Quality Teaching for Pupils with SEN SEN Teaching Methodologies Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Introduction to EYFS Importance of Early Years in Development EYFS Teaching Techniques Working as an EYFS Teacher Promoting Learning and Development Course 04: Lesson Planning for Teaching An Introduction to Planning and Teaching Planning and Preparation in Teaching Curriculum Structure and Format Methodology Objectives and Learning Aims Assessment and Evaluation Course 05: Remote Teaching Online Introduction to Remote Teaching Remote Teaching Strategies Remote Teaching Tools Remote Teaching Methods Instructional Strategies & Final Tips Course 06: Childcare Level 3 Understanding Child Development Caring for Children Healthy Food, Healthy living Keeping Children Healthy & Safe Child Protection Play, Imagination and Creativity Early Years Provision Children with Special Needs Course 07: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Needs and Providing Early Help Course 08: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Different Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who Are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 09: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches to Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 10: Paediatric First Aid for Teachers Introduction to Paediatric First Aid Assessment and Assistance Loss of Responsiveness and CPR Paediatric First Aid for Common Illnesses, Injuries and Incidents First Aid for Acute Medical Conditions Call for an Emergency Course 11: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this School Administrator bundle. Requirements This School Administrator course has been designed to be fully compatible with tablets and smartphones. Career path The School administrator training course will boost your career and show the pathway to reach good positions, such as - School administrator, Teacher; School principal, Assistant/vice-principal, Private etc. Also - In general, you can expect a starting salary of around £18,000-£26,000 With experience, it would raise between £27,000 -£40,000 At the managerial level, you can earn around £50,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (School Administrator Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

School Administrator Training
Delivered Online On Demand
£53

Office Admin and Customer Service Diploma

4.3(43)

By John Academy

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand3 days
£25

Level 7 - Operations Management

By Training Tale

Operations Management Online Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Main Course: Operations Management GIFT Courses Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 4 Time Management Course Course 03: Facilities Management Diploma Course 04: Strategic Management Course 05: Workplace Stress Management Course 06: Construction Project Management Course 07: Port Management Diploma Course 08: Level 7 Sales Management Course 09: Office Management and Administration Course 10: Level 7 Sales Management Operations Management Course curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method of Operations Management After completing each module of the Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Operations Management After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Operations Management This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements Operations Management There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Career path Operations Management Candidates who complete the Operations Management course can pursue a wide range of jobs. Certificates Certificate of completion Digital certificate - Included

Level 7 - Operations Management
Delivered Online On Demand4 days
£69