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3857 Administration courses delivered Online

Diploma in Start Up Online Business

4.3(43)

By John Academy

This course will give you an excellent opportunity to adequately learn about important aspects start up online business including planning, keys to success, choosing the type of business, tools for setting up, marketing, online payment system and much more. This course will give you the key information and teach you about the required standards and practices of business administration as well as the knowledge on key entrepreneurial skills. This diploma course is perfect for the individuals who needs to advance their insight and comprehensive knowledge on start up online business. Who is the course for? Coaches who want to learn about starting up an online business. People who have an interest in internet business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Start Up Online Business is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Coaching Specialist Life Coaches Mentors And much more! Diploma in Start Up Online Business Introduction 01:00:00 Why Should You Start An Online Business? 01:00:00 The Four Keys To Business Success 01:00:00 Before You Start 00:30:00 How to Set Up Your Business Plan 01:00:00 What Type of Business Is Best For You? 01:00:00 How to Set Up an Online Business 01:00:00 Affiliate Marketing Explained 01:00:00 Online Payment Systems 01:00:00 How To Develop Marketing Your Online Business 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Start Up Online Business 00:20:00 Final Exam Final Exam- Diploma in Start Up Online Business 00:20:00

Diploma in Start Up Online Business
Delivered Online On Demand9 hours 55 minutes
£11.99

SEN Coordination & Nursery Teacher - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Every child's education paves the way to their future and there lies a profound responsibility upon those who teach and nurture our youngest minds. Statistics reveal that over 1.28 million children have special educational needs (SEN), and the call for dedicated, empathetic educators has never been more pressing. The "SEN Coordination & Nursery Teacher" bundle emerges as a beacon of hope to those, designed to empower educators with the skills, knowledge, and compassion needed to foster inclusive, nurturing learning environments. This comprehensive bundle arranges a wide array of critical educational disciplines, from SEN Coordination and Nursery Management to foundational principles of EYFS and Primary Teaching. Get a chance to learn about specialised areas such as Autism, ADHD, and Learning Disabilities as it equips educators with the depth of understanding and skills necessary to support all learners. Courses on Phonics, Teaching Essentials, Lesson Planning, and Educational Psychology further empower participants to create engaging, effective learning environments. This bundle comprises the following courses: Course 01: Diploma in SENCO - Special Educational Needs Co-ordination at QLS Level 7 Course 02: Advanced Diploma in Nursery Management at QLS Level 7 Course 03: Early Years Foundation Stage (EYFS) Course 04: Primary Teaching Course 05: Autism Course 06: ADHD Awareness Course 07: Phonics in Early Years Settings Course 08: Teaching Essentials for Teachers Course 09: Teaching Assistant Complete Diploma Course 10: Effective Communication Techniques for Teachers and Trainers Course 11: Lesson Planning for Teaching Course 12: Primary Teacher Course 13: Nursery Teacher Training for Children Course 14: Learning Support Assistant Course 15: Remote Teaching Strategies Course 16: Learning Disability Nursing Course 17: Child Language Disorder (CLD) Course 18: Child Neglect Awareness Course 19: Teaching Phonics Advanced Course - Level 4 Course 20: Educational Psychology & Development Course This journey with the "SEN Coordination & Nursery Teacher" course will more than advance your career; it's a commitment to enriching lives and fostering an inclusive educational landscape. As you step into this role, armed with knowledge, empathy, and innovative teaching strategies, you become a pivotal force in the developmental journey of countless children. Join this noble pursuit, and be part of a community that shapes the hearts and minds of our future generations! Learning Outcomes of SEN Coordination & Nursery Teacher Understand the role and responsibilities of a SEN Coordination & Nursery Teacher. Gain a comprehensive understanding of the Nursery Teacher Training Course. Understand the principles of the Early Years Foundation Stage (EYFS). Develop an understanding of the Primary Teaching curriculum and its implementation. Gain knowledge about autism and the ways to support children with autism. Understand ADHD and its impact on a child's learning. Learn about the significance of phonics in early years settings. Apply the theoretical knowledge gained to provide a supportive learning environment. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straightaway! Course Curriculum Course 01: Diploma in SENCO - Special Educational Needs Co-ordination at QLS Level 7 Module 01: Introduction to SEN Co-ordination Module 02: The SENCO's Role in Policy and Practice Module 03: Roles and Responsibilities within Whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationships with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Module 11: Recommended Readings Course 02: Advanced Diploma in Nursery Management at QLS Level 7 Module 01: Introduction to Nursery Nurse Module 02: Understanding the Growth and Development of Children Module 03: Observation and Assessment of Children in the Early Years Setting Module 04: Curriculum and Developing Early Learning Module 05: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 06: Safeguarding, Protection and Welfare of Young Children Module 07: Health and Safety of Children in the Early Years Module 08: Deep Breathing Video Module 09: Play and Learning in Children's Education Module 10: Working with Children Having Special Needs Module 11: Working in Partnership with Parents and Carers Module 12: Introduction to Safeguarding Module 13: Laws and Guidance Module 14: Child Abuse Module 15: Child Sexual Exploitation Module 16: Responding to Disclosure and Reporting Module 17: Risks and Risk Assessment Module 18: Things to Do after Referral Module 19: Record Keeping Course 03: Early Years Foundation Stage (EYFS) Module 01: Introduction to the Early Years Foundation Stage (EYFS) Module 02: Importance of Early Years Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning &#038; Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents’ Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring SENCOs Nursery teachers Primary educators Teaching assistants Special needs specialists Inclusive education advocates Our SEN Coordination & Nursery Teacher may help you further enrolling - Level 4 Certification for Higher Level Teaching Assistants (RQF) Level 4 Teaching Assistant Level 4 Certificate of Higher Education Level 4 Higher National Certificate Level 3 Certificate in Teaching, Training, and Assessment Level 4 Certificate in Education and Training Level 4 Certificate - Certificate in Education and Training Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. SEN Coordinator (SENCO) - £25,000 to £40,000 Nursery Manager - £22,000 to £35,000 Primary School Teacher - £24,000 to £35,000. Teaching Assistant - £15,000 to £20,000 Educational Psychologist - £40,000 to £50,000 Learning Support Assistant - £17,000 to £22,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. SENCO - Special Educational Needs Co-ordination at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

SEN Coordination & Nursery Teacher - CPD Certified
Delivered Online On Demand4 days
£119

Certificate in Understanding the Safe Handling of Medication in Health & Social Care

By Training Tale

The purpose of this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Certificate in Understanding the Safe Handling of Medication in Health & Social Carequalification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. *****Certificate in Understanding the Safe Handling of Medication in Health & Social Care***** Course 01: Certificate in Understanding the Safe Handling of Medication in Health & Social Care Course 02: Level 2 Certificate in Understanding Safeguarding and Prevent Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Certificate in Understanding the Safe Handling of Medication in Health & Social Care course ] Course Curriculum of- Certificate in Understanding the Safe Handling of Medication in Health & Social Care Module 1: Understand Medication and Prescriptions Module 2: Supply, Storage and Disposal of Medication Module 3: Understand the Requirements for the Safe Administration of Medication Module 4: Record Keeping and Audit Processes for Medication Assessment Method After completing each module of the Certificate in Understanding the Safe Handling of Medication in Health & Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this programme to complement other studies. Requirements There are no specific requirements for this Certificate in Understanding the Safe Handling of Medication in Health & Social Care course because it does not require any advanced knowledge or skills. Career path Certificate in Understanding the Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Certificate in Understanding the Safe Handling of Medication in Health & Social Care
Delivered Online On Demand3 hours
£12

Cisco Intersight Overview v1.0 (DCISO)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is designed for the following roles: System administrators Technical solutions architects Systems integrators Channel partners Value-added resellers Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview This course will help you: Use SaaS or on-prem version of Cisco Intersight to enable IT organizations to analyze, simplify, and automate their environments in more advanced ways than the prior generations of tools Gain hands-on experience using Cisco Intersight Understand the X-Series, B-Series, and C-Series product line similarities and differences Describe Cisco Intersight and how it can be used to manage UCS and Cisco Hyperflex Understand the process for upgrading firmware with Cisco Intersight Administering server profiles, pools, and policies with Cisco Intersight Describe how to get started with Cisco Intersight programmability Cisco Intersight Overview (DCISO) v1.0 is a 3-day instructor led course that builds your experience with the administration of Cisco Unified Computing System (UCS) X-Series servers, including using Cisco Intersight for UCS management. This course covers architecture, configuration, and operation of Cisco Intersight©, and is designed to serve the needs of engineers seeking to understand the capabilities of Cisco Intersight for managing data centers from a single management platform. Course Outline Describing Cisco UCS Management in Cisco Intersight Describing the Cisco UCS Platform Describing Cisco Intersight Workloads Describing Automation Options Using Cisco Intersight

Cisco Intersight Overview v1.0 (DCISO)
Delivered OnlineFlexible Dates
Price on Enquiry

Business Acumen For Leaders

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner will benefit from this course. Overview Recognize the importance of the big picture in business planning Leverage financial information to make sound business decisions Identify the importance of other financial levers to your business Understand the importance of ethics on long-term business success Appreciate how business etiquette affects your organizational success Students will learn to understand the mechanics of the organization ? reading and interpreting financials, making sound business decisions, and setting a course ? while also developing the skills to guide and direct your workforce. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Gaining a Wider Perspective Understanding Business Acumen Improving Long and Short Term Interactions Finding and Recognizing Growth Opportunities Making Mindful Decisions How to Relate to Others 2. Understanding the Numbers Developing, Defining, and Reporting Key Performance Indicators (KPIs) Keeping Up with the Business Understanding Sales, Costs, and Profit Margin Monitoring Assets, Liabilities, Equity, and Financial Ratios Reviewing Income Statements, Balance Sheets, and Cash Flow Statements 3. Management Considerations Recognizing Talent and Organizational Management Thinking Critically - Asking the Right Questions, Evaluating the Situation, and Making the Decision Leveraging the Organization - Investing in Employees and Customers, Process Improvement, and Goal Alignment 4. Business Ethics Ensuring Ethical Obligations are Met Understanding Roles and Responsibilities Balancing Personal and Organizational Ethics Managing Ethically - Maintaining the 4 P\'s 5. Business Etiquette Maintaining Etiquette across Communication Platforms - Email, IMs, and Telephone Following Etiquette in Meetings Delivering Etiquette in Customer Interactions

Business Acumen For Leaders
Delivered OnlineFlexible Dates
£795

Negotiation Skills Certificate

4.3(43)

By John Academy

Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential. Description: Adopting negotiation skills is important for almost every individual to grow, flourish and succeed at any job or business. Learn about the different types of negotiation skills and how can these be used in practical life in this course. Know the skills of have a successful negotiation without any fault. Understand how to deal with different situations or difficulties if occurred. Learn how and where to use specific tactics and when not to use them. Know how to deal tough questions. Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Negotiation Skills Certificate Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Skills Certificate Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Negotiation Skills Certificate- Activities 00:00:00 Mock Exam Mock Exam- Negotiation Skills Certificate 00:20:00 Final Exam Final Exam- Negotiation Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Negotiation Skills Certificate
Delivered Online On Demand12 hours 10 minutes
£18

Adult Nursing Training

By SkillWise

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adult Nursing Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adult Nursing Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adult Nursing Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adult Nursing Training Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adult Nursing Training? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adult Nursing Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adult Nursing Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Adult Nursing Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Adult Nursing Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adult Nursing Training is a great way for you to gain multiple skills from the comfort of your home. Adult Nursing Training Module1: Introduction to Nursing 00:17:00 Module 2: Working in Different Healthcare Settings 00:15:00 Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 5: Effective Communication in Nursing 00:47:00 Module 6: Health and Safety in Nursing 00:47:00 Module 7: Hygiene in Nursing 00:30:00 Module 8: Infection Control 00:57:00 Module 9: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Mock Exam Final Exam

Adult Nursing Training
Delivered Online On Demand
£29

Oracle Primavera P6 PPM Professional Advanced Features

By Packt

With an emphasis on intermediate-level abilities, this course covers Oracle Primavera Project Manager P6 PPM Professional Client's advanced features. The tool's database administration and setup instructions are also included. Upgrade your skills in Oracle Primavera Project Manager P6 PPM Professional Client with this advanced course.

Oracle Primavera P6 PPM Professional Advanced Features
Delivered Online On Demand5 hours 32 minutes
£33.99

2nd Women in Local Government Leadership Workshop

5.0(1)

By Own Your Success

Women in Local Government Leadership Workshop is for Local Government professionals looking to learn new skills with like-minded peers and further or advance their within Local government.

2nd Women in Local Government Leadership Workshop
Delivered OnlineJoin Waitlist
£475 to £625

Service Helpdesk & Technical Support : Beginner's Guide

4.9(27)

By Apex Learning

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Service Helpdesk & Technical Support : Beginner's Guide
Delivered Online On Demand
£100