7795 Admin courses

Duration 4 Days 24 CPD hours This course is intended for DevOps engineers Integration engineers Network and software architects Network engineers Software engineers System administrators Overview After completing this course, you should be able to: Describe network and IT convergence Describe Cisco NSO architecture Describe Linux Configure Cisco NSO Set up access control to Cisco NSO system Describe Cisco NSO Integration Options Explain version control systems and basic git concepts Describe the purpose of continuous integration and continuous delivery Implement Cisco NSO high availability Describe scalable system management Describe software development methodologies Describe service maintenance Perform NED upgrades Use Cisco NSO for managing services and their associated device configurations Describe Cisco NSO change management Explain service problem management Use Cisco NSO for service monitoring and compliance reporting Describe Cisco NSO inventory management Describe Cisco NSO use cases The Cisco Network Services Orchestrator (NSO) Administration and DevOps (NSO303) v4.0 course continues the learning journey of the NSO Essentials for Programmers and Network Architects (NSO201) v4.0 and NSO Advanced for Python Programmers (NSO300) v4.0 courses by introducing you to the system administration and DevOps focusing on NSO; the robust bridge linking network automation and orchestration tools, examining the development, operation, and administration task functions. You will learn how to set up, configure, deploy, and maintain a Cisco Network Services Orchestrator solution, and learn best practices for using DevOps. The examples shown in this course demonstrate real-world scenarios to prepare you for deployment and management of new or existing NSO instances. The course guides you through the setup of a production ready NSO instances using system installation with access control settings, the deployment of NSO in Docker containers, and introduces modern DevOps concepts and tools such as Git and Continuous Delivery/Continuous Deployment (CI/CD). You will learn how to migrate CDM devices, how to build NETCONF NEDs from the NSO CLI, how to handle NSO Alarms, and many more features that benefit you in your journey with Cisco NSO. Course Outline Introducing Network and IT Convergence Introducing Cisco NSO Architecture Introducing Linux Explaining Cisco NSO Setup Exploring Access Control Describing Integration Options Explaining Version Control System Describing Continuous Integration and Continuous Delivery Introducing Scalability and High Availability Describing Scalable System Management Describing Software Development Methodologies Introducing Service Maintenance Performing Network Element Driver (NED) Upgrades Introducing Configuration Management Describing Change Management Explaining Service Problem Management Explaining Service Monitoring and Compliance Reporting Introducing Inventory Management Describing Cisco NSO Use Cases

Duration 5 Days 30 CPD hours This course is intended for Cisco Unified Communications system channel partners and resellers. • System and technical support engineers. • Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. • Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording. • Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent. • Understand and implement VoiceXML applications and configure access to an external database via the VXML Server. • Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment. • Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent. • Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting. Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Implementing Business Rules Lesson 1: Advanced Scripting and Routing Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions Lesson 3: Silent Monitoring and Recording Lesson 4: Advanced CVP Configurations Using Finesse Administration Lesson 1: Finesse Overview Lesson 2: Finesse Administration Lesson 3: Finesse IP Phone Agent Using CVP VoiceXML Applications Lesson 1: Basic VoiceXML Functionality Lesson 2: Using Call Studio Lesson 3: ICM Scripting for VoiceXML Applications Translation Routing Lesson 1: Traditional Translation Routing Lesson 2: Translation Routing to CVP Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Courtesy Callback Lesson 3: Agent Greeting/Whisper Announcements Lesson 4: Mobile Agent CUIC Reporting for the Advanced User Lesson 1: CUIC Overview Lesson 2: CUIC Administration Lesson 3: Importing and Using CVP Reports Lesson 4: Custom Reporting

Duration 5 Days 30 CPD hours This course is intended for Implementers and administrators who have experience with IBM Spectrum Protect. Overview After completing this course, you should be able to: Describe a multi-server IBM Spectrum Protect storage environment. Manage storage containers and traditional storage pools. Configure a multi-server environment. Improve data protection and recovery with replication. Enable advanced client functions. Protect and monitor the IBM Spectrum Protect environment. Use scripting to automate daily processing. Optimize the IBM Spectrum Protect server and client. Troubleshoot common problems. Describe the other IBM Spectrum Protect family products. IBM Spectrum Protect, formerly known as IBM Tivoli Storage Manager, is a data backup and recovery solution designed to help you manage your data retention, reduce the cost of storage, and provide appropriate recovery point objectives to meet any service level agreement. IBM Spectrum Protect offers improved efficiency and flexibility using objectbased data management, policy-driven retention, and an easy to use interface, the Operations Center.In this advanced-level course, you streamline your daily operations with the latest features, such as using Retention Sets for data retention, and using the Web Client 2.0 to restore data. You use the Operations Center and administrative command line to manage multiple IBM Spectrum Protect servers and nodes. This course also includes scripting, performance tuning, restoring the database and storage, and an overview of integration with IBM Spectrum Protect Plus 10.1.6. The hands-on exercises are performed on two Windows 2016 R2 virtual machines.This course is the second in a two-course series. It is for storage administrators familiar with the daily management of IBM Spectrum Protect, and focuses on the latest features, such as container pool storage. Basic concepts and installation are not covered in this course. TS618G, the first course in the series, IBM Spectrum Protect 8.1.9 Implementation and Administration, covers basic administration and installation. Unit 1 The IBM Spectrum Protect 8.1.11 environment Unit 2 Storage pool management overview Unit 3 Multi- server management Unit 4 Recovery and long-term retention Unit 5 Client functions and management Unit 6 Daily maintenance and monitoring Unit 7 Automation and scripting Unit 8 Tuning the server and client for optimization Unit 9 Troubleshooting and recovery

Duration 4 Days 24 CPD hours This course is intended for This is an intermediate level course for students that will perform Database Administration tasks, who plan, implement, and maintain D22 11.1 databases. Overview These skills can be developed by taking: DB2 SQL Workshop DB2 Fundamentals This course teaches database administrators to perform basic database administrative tasks using Db2 11.1. These tasks include creating database objects like tables, indexes and views, and loading data into the database with Db2 utilities like LOAD and INGEST. Various diagnostic methods will be presented, including using db2pd command options, and monitoring with SQL statements that reference Db2 monitor functions. Students will learn how to implement automatic archival for database logs and how to recover a database to a specific point in time using the archived logs. The course covers using EXPLAIN tools to review the access plans for SQL statements and adding indexes to improve SQL performance. We will cover the locking performed by Db2 and the effect the application isolation level has on locking and lock wait conditions. Students will learn how to implement database security, including adding a security administrator, SECADM user, and implement database roles to simplify security management. We will also describe implementing Db2 native encryption for a database. Overview of Db2 11.1Db2 Command Line Processor (CLP) and GUI toolsThe Db2 database manager instanceCreating Databases and Data PlacementCreating Database ObjectsMoving DataBackup and RecoveryDatabase Maintenance, Monitoring and Problem DeterminationLocking and concurrencySecurity

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Describe the components, protocols, and call flow of Cisco Packaged Contact Center Enterprise (PCCE) by referencing the discovery platform to prepare for further scripting and configuration activities. Run the CCE Bulk Import utility using the CCE Web Administration tool to develop a base line CCE configuration. Configure an advanced VoiceXML (VXML) application implementing DB lookup functionality and digit collection using Call Studio and CCE Scripting tools; present call data collected from the caller to the Agent desktop. Provision CCE to support Cisco Unified Communications Manager (CUCM) calls to the Contact Center using CUCM and CCE configuration tools. This functionality enables CCE Route Requests from CUCM to support contacts initiated from a CUCM managed device (Gateways, Phones, Line Side Interactive Voice Response [IVR] Ports). This functionality can also enable non-Contact Center calls and calls handled by Agents, whether existing or new. Access and deploy custom gadgets to the Finesse desktop using the CCE Web Administration tool to further enhance functionality of the Finesse Agent Desktop. Successfully deploy Mobile Agent in a CCE Environment. Successfully deploy Post Call Survey in a CCE Environment. The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution. PCCE Review Review PCCE Architecture and Components Review PCCE Protocols Introducing Bulk Import Tools Use the PCCE Bulk Import Tool Use Bulk Import Templates Configuring Advanced Scripting and CCE Data Exchange Design for Advanced Scripting CCE Data Exchange Cisco Unified Communications Manager Initiated Call Flows Understand Transfer Types and Cisco Unified Custom Voice Portal (CVP) Call Flow Models Describe Subsequent Transfers Using Gadgets to Customize the Finesse Desktop Obtain Finesse Custom Gadgets Deploy Finesse Custom Gadgets Implementing Mobile Agent Examine Mobile Agent Functionality Identify Mobile Agent Architecture and Components Implementing Post Call Survey Examine Post Call Survey Functionality Configure Post Call Survey Lab practice Review Discovery Navigate CCE Discovery Architecture and Components Import Bulk Data Create a VXML Application Using Call Studio Configure Precision Queues Create a CCE Routing Script Customize the Finesse Desktop Test Your Call Flow Configure Cisco Unifi

Duration 5 Days 30 CPD hours This course is intended for The audience includes implementers, developers, system administrators, project teams, database administrators and engine project technical teams. The audience also includes consultants that are looking to gain an understanding of Maximo Asset Management 7.6.0.x and the engine. Overview After completing this course, you should be able to perform the following tasks: List the components of Tivoli's process automation engine Understand Maximo modules and applications Understand Tivoli's Process Automation Engine Create the foundation data necessary for Maximo Asset Management Customize the engine database and applications Automate IBM Service Management applications using workflows Use the Maximo Work Centers Use the Integration Framework to import and export data This course is designed for anyone planning to use Maximo Asset Management and Tivoli?s process automation engine with one of the IBM System Management (ISM) products. It is a course that introduces you to the features and functions of both products. IBM Maximo Asset Management Overview This unit focuses on Maximo as an overall product and how Maximo assists companies with their asset management lifecycle. Tivoli Process Automation Engine This unit describes the functions of Tivoli?s process automation engine and introduces the products that are based on the engine. This unit also introduces Start Centers and basic navigation. Architecture and components This unit covers the architecture of Tivoli?s process automation engine. The various components that make up the system are described. The unit will address Java EE servers and the basic use of WebSphere© as it relates to the engine. The unit then covers the organization of the administrative workstation and system properties. The unit briefly describes the setup of the system for using attachments. Foundation Data This unit covers the creation of foundation data for Tivoli?s process automation engine. The foundation data is the software constructs that are necessary in the basic configuration of the product. These constructs include organizations, sites, locations, classifications, and various engine financial configurations. Security Security addresses the need to protect system resources from unauthorized access by unauthenticated users. Resources in the system are protected by Authentication and Authorization. Database architecture This unit illustrates the possible database configurations using the Database Configuration application. It also presents specific command lines that you can run to configure the changes made on the attributes of business objects using the Database Configuration application. Work Management Work Management is a collection of components and products that work together to form a powerful process and work management system. This unit provides a look at work management and focuses on using Work Management to generate, process, and complete work orders. Customizing an application This unit provides an overview of the Application Designer and Migration Manager. You will learn how to change, duplicate and create applications. You will learn the process to move from development, integration testing, user acceptance testing and moving to production. Automation This unit provides a high-level overview of key automation application programs and their functionality. It describes cron tasks, which are used to automate jobs in the system. The unit then discusses various communication tools in the system such as Communication Templates and the E mail Listener application. Finally, automated means of notification using escalations and actions are covered. Workflow This unit focuses on workflow. You learn about the Workflow Designer and its tools. You also learn how to modify an existing workflow and how to manage the included workflows. Reporting This unit provides an overview of the data analysis and reporting options that you can use in the system to analyze data. You create query by example (QBE) reports, result sets, key performance indicators (KPI), and query-based reports (QBRs). Students can optionally review Appendix A to learn how to create a simple enterprise report using Business Intelligence Reporting Tools (BIRT) designer. This report provides an example of how developers create more complex, widely used reports for users. Integration Framework In this unit, a high-level overview of the Integration Framework is provided. The Integration Framework architecture and components are described and basic configuration steps are described. The configuration and steps for loading and exporting data to and from the system are covered. You have the opportunity to practice them also. Budget Monitoring This unit provides information on a new feature introduced in Maximo 7.6.0.8, the Budget Monitoring application. In this application, you can create budget records to monitor transactions in a financial period. Inspection Tools and Tasks This unit introduces the new Inspection application. You can use the Inspections tools to create online inspection forms by using your desktop computer or laptop, and you can use the forms to complete an inspection by using your desktop computer, laptop, or tablet. Troubleshooting This unit focuses on troubleshooting as a systematic approach to solving a problem. The goal is to determine why something does not work as expected and to resolve the problem. It discusses the configuration of logging in the application. It also covers basic troubleshooting techniques, some important component logs, and information about obtaining help from Tivoli Support. Additional course details: Nexus Humans U5TR712 - IBM Maximo Asset Management - System Administration and Development v7.6x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the U5TR712 - IBM Maximo Asset Management - System Administration and Development v7.6x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network, systems, and consulting systems engineers Network designers, administrators, and managers Overview Upon completing this course, students will be able to meet these objectives: Describe the differences between the Cisco IOS and NX-OS operating systems. Describe the features and functionality of the Cisco NX-OS. Describe how the Cisco NX-OS is used for functionality specific to different Cisco Nexus switching platforms, such as the 7000-series, 5000-series, and 1000-series switches. Understand basic and advanced configurations of the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. Understand basic and advanced configurations of the Cisco Virtual Security Gateway. Understand troubleshooting techniques for the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. This course is designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). The Cisco NX-OS Introduction to the Cisco NX-OS Operational Differences between the Cisco IOS and NX-OS Basic Configuration of Cisco Nexus Switches using NX-OS Initial Configuration of the Cisco Nexus switches Configuring Basic Layer 2 Features using the NX-OS Basic Layer 3 Features using the NX-OS Advanced Configuration of Cisco Nexus Switches using NX-OS Advanced Layer 2 Features of Cisco Nexus switches Advanced Layer 3 Features of Cisco Nexus switches Integrating the Nexus 1000v with the VMware vCenter Server Configuring Cisco NX-OS on the Virtual Security Gateway Troubleshooting Cisco NX-OS Configuration Issues Understanding High Availability (HA) Feature of the Cisco NX-OS Basic Troubleshooting Techniques Advanced Troubleshooting Techniques Additional course details: Nexus Humans Cisco NX-OS for IOS Administrators v2.0 (DCNXA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco NX-OS for IOS Administrators v2.0 (DCNXA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This class is designed for individuals responsible for implementing a new B2B Commerce Cloud on Classic storefront or providing functional storefront maintenance in a support or administrative role. Overview Understand the different types of products and how to configure them. Set up different pricing strategies. Understand how to implement Marketing and Pricing Strategies. Organize your storefront by configuring Categories and Menus. Understand how the B2B Commerce Cloud handles Internationalization by setting up additional currencies and languages. Grasp Attribute Driven Commerce. Configure Facetted Searches. Take the next step toward a B2B Commerce Administrator Accreditation. Design, build, and launch a business-to-business (B2B) commerce solution that enables retailers, wholesalers, or distributors to purchase goods or services from your brand. In this 2-day class, our Commerce Cloud experts will walk you through how to set up and configure the essential elements required to manage a storefront, so you can deliver a buyer experience that satisfies your organization?s unique requirements. Platform Overview Understand the Features and Functionality of B2B Commerce Setup Administer Commerce Cloud Adjust Sharing Settings Configure the Storefront Secure Domain Style Your Storefronts with Themes Add Widgets to Storefront Pages Leverage Indexing Enable Caching for Storefront Pages B2B Buyers Manage Contacts Create Buyer Users Understand Community Licenses Enable a User Create Account Groups Create Price Lists Manage Storefront Access Products Add Standard Products to a Price Book Create a Product Bundle Create a Product Kit Create an Aggregated Product Create a Dynamic Kit Create an Assembly Product Marketing and Pricing Strategies Show Related Products Create Subscription Products Set Up Promotions Offer Coupons for Discounts on Storefront Purchases Offer Tiered Pricing to Give Customers a Price Break Configure Attribute Pricing Configure Contract Pricing Storefront Organization Show Your Featured and Spotlight Products Plan Your Category Structure Add a Menu Component Create Page Sections Customize Storefront Headings with Page Labels Localization Add or Change the List of Available Languages Add or Change the List of Available Currencies Localize Objects Advanced Configurations Enable Effective Accounts Split an Order with Line Level Independence Additional course details: Nexus Humans Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is designed for technical support personnel who implement, operate, and perform day-to-day administration of IBM MQ V8 on z/OS. Overview Describe message-oriented middleware and the capabilities it must provideIdentify the key components of IBM MQ for z/OSSummarize the responsibilities of the IBM MQ administratorConfigure IBM MQ IBM V8 for z/OSEnable IBM MQ for z/OS eight-byte RBA and buffers above 2 GBDemonstrate how to create and change queues and place and retrieve messages from a queueDefine and demonstrate how to set up and work with distributed queuingDifferentiate between an IBM MQ queue manager and an IBM MQ clientDescribe and demonstrate how to set up an IBM MQ clusterContrast point-to-point and publish/subscribe messaging stylesDescribe shared queues and queue sharing groupsSummarize IBM MQ for z/OS recovery and restart activitiesDemonstrate how to use IBM MQ events for monitoringSummarize performance considerationsDescribe security considerations for IBM MQ for z/OSDescribe and implement connection authentication and channel authorizationIdentify correct problem determination techniques for IBM MQ for z/OSSummarize basic use and configuration of IBM MQ Managed File TransferDescribe IBM MQ support for CICS and IMS interfaces This course provides the skills that are necessary to configure and manage an IBM MQ V8 queue manager on z/OS. Through lectures and hands-on lab exercises, students learn how to install, customize, operate, and administer IBM MQ V8. Course Outline Course introduction IBM MQ review IBM MQ architecture, installation, and configuration Exercise: Configuring an IBM MQ for z/OS queue manager IBM MQ for z/OS administrative interface options Exercise: Working with queues Distributed queuing Exercise: Working with channels IBM MQ clients Exercise: Working with IBM MQ clients IBM MQ cluster basics Exercise: Working with IBM MQ clusters Publish/subscribe basics Exercise: Publish/subscribe basics Queue sharing groups Using IBM MQ events and the dead-letter queue utility Exercise: Working with IBM MQ events Security considerations Exercise: Security Problem determination IBM MQ Managed File Transfer Exercise: IBM MQ Managed File Transfer configuration for z/OS IBM MQ for z/OS backup, recovery, and related file tasks Exercise: Working with file handling utilities Support for CICS, IMS, and HTTP applications Course summary