This qualification delivers a solid foundation in finance administration and core accounting skills, including double-entry bookkeeping, basic costing and an understanding of purchase, sales and general ledgers. Course Overview This qualification delivers a solid foundation in finance administration and core accounting skills, including double-entry bookkeeping, basic costing and an understanding of purchase, sales and general ledgers. Students will also learn about accountancy related business and personal skills and be introduced to the four key themes embedded in the qualification: ethics, technology, communications and sustainability. The jobs it can lead to: • Account administrator • Accounts assistant • Accounts payable clerk • Purchase/sales ledger clerk • Trainee accounting technician • Trainee finance assistant Entry requirements: Students can start with any qualification depending on existing skills and experience. For the best chance of success, we recommend that students begin their studies with a good standard of English and maths. Course Content: Introduction to Bookkeeping: This unit provides students with an understanding of manual and digital bookkeeping systems, including the associated documents and processes. Students will learn the basic principles that underpin double-entry bookkeeping systems. Learning outcomes: • Understand how to set up bookkeeping systems. • Process customer transactions. • Process supplier transactions. • Process receipts and payments. • Process transactions into the ledger accounts. Principles of Bookkeeping Controls: This unit builds on the knowledge and skills acquired from studying Introduction to Bookkeeping and explores control accounts, journals and reconciliations. Students will develop the ability to prepare the value added tax (VAT) control accounts as well as the receivables and payables ledger accounts. They’ll use the journal to record a variety of transactions, including the correction errors. Students will be able to redraft the initial trial balance, following adjustments. Learning outcomes: • Use control accounts. • Reconcile a bank statement with the cash book. • Use the journal. • Produce trial balances. Principles of Costing: This unit gives students an introduction to the principles of basic costing and builds a solid foundation in the knowledge and skills required for more complex costing and management accounting tasks. Students will learn the importance of the costing system as a source of information that allows management to plan, make decisions and control costs. Learning outcomes: • Understand the cost recording system within an organisation. • Use cost recording techniques. • Provide information on actual and budgeted cost and income. • Use tools and techniques to support cost calculations. The Business Environment: This unit provides knowledge and understanding of key business concepts and their practical application in the external and internal environment in which students will work. Students will gain an understanding of the legal system and principles of contract law and an appreciation of the legal implications of setting up a business and the consequences this may have. This unit will also give an understanding of how organisations are structured and where the finance function fits. Learning outcomes: • Understand the principles of contract law. • Understand the external business environment. • Understand the key principles of corporate social responsibility (CSR), ethics and sustainability. • Understand the impact of setting up different types of business entity. • Understand the finance function within an organisation. • Produce work in appropriate formats and communicate effectively. • Understand the importance of information to business operations. DURATION 170-190 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate
This IT Support Mini Bundle lines up the key topics for anyone navigating the digital maze. Whether you’re working behind a screen or supporting others who do, the course brings together the essentials: core IT concepts, cyber security basics, data regulations, and an introduction to systems architecture. From understanding the rules of GDPR to exploring Google Data Studio’s visual analytics, this bundle keeps things sharp, structured, and informative. Ideal for anyone laying the groundwork for IT support roles—or simply keeping pace with today’s digital expectations. Learning Outcomes: Understand basic IT terminology, systems, and user environment setups. Explore cyber security concepts like risk, access, and prevention. Identify GDPR principles affecting data handling and digital storage. Use Google Data Studio to interpret basic data reports and dashboards. Recognise core hardware and software elements in computer systems. Understand IT support fundamentals for managing user-based issues. Who is this Course For: Individuals exploring IT support concepts for personal or work use. Office workers needing GDPR and cyber basics for daily tasks. Career changers seeking structured digital system knowledge. Beginners exploring how IT systems function behind the scenes. Staff supporting hardware or software usage at work. Learners curious about system architecture and computer infrastructure. Admin personnel improving their digital troubleshooting confidence. Anyone wishing to understand visual data reporting tools. Career Path: IT Support Technician – £25,000/year Service Desk Analyst – £27,000/year Junior Cyber Security Assistant – £30,000/year Data Support Coordinator – £26,000/year GDPR Records Administrator – £24,500/year IT Operations Assistant – £28,000/year
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Microsoft Project Blue Belt® 2013 This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process
Microsoft Project Blue Belt® 2013: In-House Training This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process
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This bundle covers the essential Microsoft Office applications—Excel, Word, PowerPoint, Outlook, and Access—alongside data entry, mathematics for office tasks, payroll basics, and regulatory awareness. It is ideal for those who want to manage documents, data, and communication with confidence. Whether preparing reports, managing emails, or handling payroll calculations, this bundle builds practical knowledge and software proficiency. It suits office professionals looking to streamline their workflow with clear, jargon-free content. Learning Outcomes: Gain proficiency in Excel, Word, PowerPoint, Outlook, and Access. Develop accurate and efficient data entry skills. Understand basic mathematics for office and payroll functions. Learn principles of payroll processing and record keeping. Recognise compliance requirements within business administration. Improve document creation and management techniques. Who Is This Course For: Office administrators aiming to enhance Microsoft Office skills. Payroll clerks seeking knowledge of payroll processing basics. Data entry operators needing faster and accurate methods. Business students developing administration and software expertise. Managers handling compliance and reporting tasks. Secretarial staff improving document and communication skills. Freelancers managing client information and correspondence. Anyone wanting strong office software and admin knowledge. Career Path: Office Administrator – £23,000 per year Payroll Clerk – £21,000 per year Data Entry Operator – £19,000 per year Administrative Assistant – £20,500 per year Compliance Officer – £28,000 per year Executive Assistant – £26,000 per year
This first aid at work course is ideal for organisations whose needs assessment has identified a requirement for additional first aid training, such as having employees with a disability or a medical condition. In addition to the topics covered on an emergency first aid at work course, this course covers treatment for a variety of injuries and medical conditions. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will be able to Understand the role and responsibilities of a first aider. Be able to administer first aid to a casualty with injuries to bones, muscles and joints. Assess an incident. Be able to administer first aid to a casualty with suspected head and spinal injuries. Manage an unresponsive casualty who is breathing normally. Be able to administer first aid to a casualty with suspected chest injuries. Manage an unresponsive casualty who is not breathing normally. Be able to administer first aid to a casualty with burns and scalds. Be able to recognise and assist a casualty who is choking. Be able to administer first aid to a casualty with an eye injury. Be able to manage a casualty with external bleeding. Be able to administer first aid to a casualty with sudden poisoning. Be able to manage a casualty who is in shock. Be able to administer first aid to a casualty with anaphylaxis. Be able to manage a casualty with a minor injury. Be able to provide first aid to a casualty with suspected major illness. Be able to conduct a secondary survey. Who should attend? This qualification is for people who deal with first aid at work. Enabling them to be workplace first aiders under the Health and Safety (First Aid) Regulations 1981. This qualification is also for people who have a specific responsibility at work, or in voluntary and community activities. This will allow them to provide basic first aid to people in a range of situations. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and includes two theory/multiple choice question papers. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in First Aid at Work includes 3 credits at Level 3 of the Regulated Qualifications Framework (RQF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.
Want to stand out in the fast-paced world of tech support and IT admin roles? The IT Support Administrator Mini Bundle was created to make you hireable—quickly and confidently. Tailored for office-based IT support, telecoms, helpdesk centres, and compliance-sensitive industries, this bundle gives you a competitive profile that hiring managers recognise immediately. With IT, Basic Electrical Engineering, Cyber Security, GDPR, and Telephone Etiquette built into one career-focused bundle, you’ll gain industry-recognised credentials that speak directly to job listings. Whether you’re applying in finance, healthcare, government, or telecoms, this collection of certifications makes you a front-runner—before the job post even closes. Description The IT Support Administrator Mini Bundle blends technical skills with communication and compliance—everything modern companies demand. From IT and Cyber Security to GDPR, employers want staff who understand infrastructure and regulation. But it doesn’t stop there. Add Basic Electrical Engineering to meet physical hardware needs, and Telephone Etiquette to stand out in client-facing roles. Support roles have evolved. It’s no longer just about knowing IT—it’s about being trusted with sensitive data, managing risks with Cyber Security awareness, understanding electrical frameworks through Basic Electrical Engineering, and staying compliant with GDPR. And in a world where first impressions start with a call, Telephone Etiquette has never been more vital. Miss this and you risk falling behind. With the IT Support Administrator Mini Bundle, you’re not just applying for jobs—you’re walking into them prepared. IT, Basic Electrical Engineering, Cyber Security, GDPR, Telephone Etiquette—master these, and you become the candidate others are measured against. FAQ Q: What kind of jobs does this bundle support? A: Roles in IT administration, helpdesk support, telecoms, compliance, and back-office operations that value IT, Cyber Security, GDPR, Telephone Etiquette, and Basic Electrical Engineering. Q: Why is Telephone Etiquette included in a tech-focused bundle? A: Because communication matters. Telephone Etiquette gives you the client-facing skills most IT and Cyber Security roles now require. Q: How does GDPR fit into IT support? A: Modern IT and Cyber Security roles must comply with GDPR. It’s not optional—it’s expected. Q: Is this bundle useful in hardware-based jobs? A: Yes. Basic Electrical Engineering enhances your profile for hands-on IT maintenance and equipment troubleshooting. Q: Can this help me move into telecoms support roles? A: Absolutely. Telecoms employers value IT, Telephone Etiquette, Cyber Security, and Basic Electrical Engineering—all covered here. Q: Is this bundle more cost-effective than buying separate courses? A: Without a doubt. You get IT, Cyber Security, GDPR, Telephone Etiquette, and Basic Electrical Engineering in one bundled value.