Certified Diploma in Admin Assistant is an essential qualification for those who want to work in the administrative support field. Even if you are already working as a support engineer in the admin section, you will eventually need a better qualification to get promotion. This will greatly help you to receive the advancement that you always deserve. This course is accredited from CPD and you will learn important aspects of admin support. The first and foremost thing while working in the admin field is dealing with the clients and users. Email is the best form of communication these days and managing huge amount of emails requires extensive level of skill sets. An admin support must keep their workspace organised. So, this course will teach you how to use to-do lists and manage milestones. You will also learn time management, maintaining schedules, prioritising and empowering yourself. You will be able to acquire enough knowledge required to perform as a top level professional Admin support with the help of this well structured course. Course Highlights Certified Diploma in Admin Assistant is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Admin Assistant into 72 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 20 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Admin Assistant Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Admin Assistant is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Admin Assistant is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Certified Diploma in Admin Assistant 00:20:00 Final Exam Final Exam- Certified Diploma in Admin Assistant 00:20:00
This course gets you up and running with the Salesforce and gives you the confidence to pass the Salesforce Admin (ADM201) certification exam. From setting up the environment to automating tasks, you will learn everything that will help you to become an exceptional Salesforce admin.
Advanced Level 5 Diploma With Hard Copy QLS Certificate | 11 CPD Courses & Free PDF Certificates | Lifetime Access | Tutor Support
Office Admin, Secretarial and PA Diploma Overview A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary. The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels. This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait! Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Admin, Secretarial and PA Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Admin, Secretarial and PA Diploma Introduction to Personal Assistant 00:19:00 Introduction to Office Administration 00:15:00 Skills of an Effective Administrator 00:17:00 Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Business Etiquette 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Diary Management and Note taking 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00
In today's fast-paced and ever-evolving business landscape, the "Office Skills (Admin, Secretarial, PA) with Employment Law & GDPR" bundle stands out as an indispensable tool for professionals seeking to stay ahead of the curve. This comprehensive course package is especially relevant in the current age, where administrative roles are not just about managing tasks but also about being a pivotal part of a dynamic workplace. With a focus on modern office skills, leadership in HR, and critical legal compliance, this bundle equips you with the knowledge and skills necessary to thrive in contemporary professional settings. The Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Office Skills package has something for everyone. As part of the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR package, you will receive complimentary PDFcertificates for all courses in this bundle at no extra cost. Equip yourself with the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR Bundle Comprises the Following CPD Accredited Courses: Course 01: Office Skills and Administration Course 02: HR and Leadership Management Course 03: Admin, Secretarial & PA Course 04: UK Employment Law Course 05: GDPR Course 06: Minute-Taking Administrator Learning Outcome of The Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR Bundle: Gain comprehensive insights into multiple fields with this Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Office Skills Bundle. Develop practical skills applicable to real-world situations with the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle. Enhance personal and professional growth with the Office Skills Bundle. Build a strong knowledge base in your chosen course via the Office Skills Bundle. Benefit from the flexibility and convenience of online learning. With the Office Skills package, validate your learning with a CPD certificate. Each course in this Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR, a rich anthology of 15 diverse courses. Each course in the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle will take you on a unique and enriching educational journey. The Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle offers you the flexibility and convenience to learn at your own pace. Make the Office Skills package your trusted companion in your lifelong learning journey. Certificates with this Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle:CPD Quality Standard Certificate Digital certificate - 5 Free PDF Certificates Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Office Skills (Admin, Secretarial, PA ) with Employment Law & GDPR bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Office Skills bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Duration 5 Days 30 CPD hours This course is intended for This course is intended for Information Technology (IT) Professionals who have some experience working with Windows Server and are looking for a single five-day course that covers core administration components and technologies in Windows Server. This course also helps server administrators from previous Windows Server versions to update their knowledge and skills related to Windows Server. The course is also for individuals from a service desk role who wish to transition into server maintenance. This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server in most organizations. Module 1: Windows Server Administration Overview Introducing Windows Server Windows Server Core Overview Windows Server administration principles and tools overview Module 2: Identity Services in Windows Server AD DS Overview Deploying Windows Server domain controllers Azure AD overview Implementing Group Policy Active Directory Certificate Services overview Module 3: Network Infrastructure services in Windows Server Deploying and managing DHCP Deploying and managing DNS service Deploying and managing IPAM Remote Access Services in Windows Server Module 4: File Servers and Storage management in Windows Server Volumes and File Systems in Windows Server Implementing sharing in Windows Server Implementing Storage Spaces in Windows Server Implementing Data Deduplication Implementing iSCSI Deploying Distributed File System Module 5: Hyper-V virtualization and containers in Windows Server Hyper-V in Windows Server Configuring VMs Securing virtualization in Windows Server Containers in Windows Server Overview of Kubernetes Module 6: High Availability in Windows Server Planning for failover clustering implementation Creating and configuring failover cluster Overview of stretch clusters High availability and disaster recovery solutions with Hyper-V VMs Module 7: Disaster recovery in Windows Server Hyper-V Replica Backup and restore infrastructure in Windows Server Module 8: Windows Server security Credentials and privileged access protection Hardening Windows Server JEA in Windows Server Securing and analyzing SMB traffic Windows Server update management Module 9: RDS in Windows Server Overview of RDS Configuring a session-based desktop deployment Overview of personal and pooled virtual desktops Module 10: Remote access and web services in Windows Server Implementing VPNs Implementing Always On VPN Implementing NPS Implementing Web Server in Windows Server Module 11: Server and performance monitoring in Windows Server Overview of Windows Server monitoring tools Using Performance Monitor Monitoring event logs for troubleshooting Module 12: Upgrade and migration in Windows Server AD DS migration Storage Migration Service Windows Server migration tools Additional course details: Nexus Humans 55371 Windows Server Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55371 Windows Server Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Recent statistics indicate a growing demand for skilled professionals in administrative, secretarial, and personal assistant roles, underlining the indispensable nature of these positions across industries. In response to this trend, our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma bundle offers a strategic blend of QLS endorsed courses and CPD QS accredited modules designed to elevate your proficiency and advance your career in the administrative realm. With a holistic approach encompassing technical expertise and personal development, this Admin, Secretarial & PA with Office Management & Minute Taking bundle equips you with the essential tools to excel in diverse administrative environments. In today's dynamic workplace landscape, adaptability and multifaceted competencies are paramount. This Admin, Secretarial & PA with Office Management & Minute Taking bundle empowers you with the knowledge and skills necessary to navigate the complexities of office management, minute taking, and administrative support roles efficiently. Whether you're aspiring to enter the field or aiming to enhance your existing capabilities, this curated collection of courses provides a robust foundation for professional growth and success. Bundle Include includes: QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Diploma in Minute Taking at QLS Level 5 Course 03: Diploma in Admin, Secretarial & PA at QLS Level 5 CPD QS Accredited Courses: Course 04: Online Meeting Management Course 05: UK Employment Law Course 06: HR and Leadership Management Course 07: Report Writing Course 08: Document Control Course 09: Delegation Skills Course 10: Paralegal Training Course 11: Process Improvement: How to Reduce Waste Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Admin, Secretarial & PA with Office Management & Minute Taking bundle, participants will: Demonstrate advanced proficiency in office management and administration techniques. Execute effective minute taking procedures in various organizational settings. Implement administrative best practices in secretarial and personal assistant roles. Apply UK employment law principles to ensure compliance within the workplace. Cultivate leadership and HR management skills essential for effective team coordination. Employ critical thinking and decision-making strategies to enhance problem-solving abilities. Embark on a transformative journey towards professional excellence with our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking course bundle designed to elevate your administrative prowess and career trajectory. Dive into the intricacies of office management and administration, gaining proficiency in essential tasks ranging from scheduling and budgeting to team coordination and facility management. Explore the art of minute taking, mastering techniques to capture vital meeting discussions accurately and succinctly, ensuring effective communication and documentation within your organization. Moreover, immerse yourself in the dynamic landscape of UK employment law, equipping yourself with the knowledge and insights necessary to navigate legal frameworks and safeguard organizational compliance. Harness the power of HR and leadership management, honing your abilities to foster a cohesive and productive work environment while nurturing talent and driving strategic initiatives. From enhancing your report writing skills to implementing efficient document control processes, each module is meticulously crafted to equip you with the tools and techniques needed to thrive in today's competitive administrative arena. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in administrative, secretarial, or personal assistant roles. Professionals seeking to enhance their skill set and advance their career prospects. Graduates looking to augment their theoretical knowledge with practical administrative expertise. Entrepreneurs or small business owners aiming to streamline administrative processes within their organizations. HR professionals interested in bolstering their leadership capabilities and strategic decision-making skills. Anyone keen on refining their networking abilities and maximizing personal success in the professional arena. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Administrative Assistant Executive Assistant Office Manager HR Coordinator Legal Secretary Personal Assistant Business Administrator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificate Hard copy certificate - Included
The UK's demand for office administration and receptionist roles has generally been increasing over the past few years. And with this Diploma in Office Admin and Reception, you can jumpstart your career and find yourself in a well-paying position with opportunities for advancement. Office Admin and Reception skills give you the flexibility to work in a variety of positions. For example, you may specialise as a Medical or Legal Secretary, go into HR or finance, or even become a personal assistant. This Diploma in Office Admin and Reception is an excellent place to start whether you have some expertise or are a newbie because these are all fantastic, lucrative possibilities. The Diploma in Office Admin and Reception is broken up into handy, simple-to-understand segments so you may learn as you go. Everything is covered, including how to properly organise business documents and communicate at work. Learning Outcome Gain sufficient knowledge of the role and responsibilities of office administrators and receptionists Be trained in the role of an office administrator and receptionist to fast-track your career Familiarise with administrative and reception duties to ensure the smooth running of an office Learn how to motivate your team and provide them with the right tools to achieve common work goals Develop your knowledge of telephone etiquette and understand how to respond to difficult customers Why Choose a Diploma In Office Admin And Reception - Level 3? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover on the Diploma In Office Admin And Reception - Level 3 Course: Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have finished the learning stages in the Diploma in Office Admin and Reception , your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Admin and Reception course does not require you to have any prior qualifications or experience. Anybody who wants to start a career as an office admin. Anybody who wants to learn basic receptionist skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path Receptionist Telephonist School Secretary Office Admin Health Record Clerk Receptionists in the UK earn around 15K - 22K per annum. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities. The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities. Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Duration 4 Days 24 CPD hours This course is intended for The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls. Learn how to protect information in your Microsoft 365 deployment. This course focuses on data lifecycle management and information protection and compliance within your organization. The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400). Prerequisites Foundational knowledge of Microsoft security and compliance technologies. Basic knowledge of information protection concepts. Understanding of cloud computing concepts. Understanding of Microsoft 365 products and services. 1 - Introduction to information protection and data lifecycle management in Microsoft Purview Know your data Protect your data Prevent data loss Govern your data 2 - Classify data for protection and governance Data classification overview Classify data using sensitive information types Classify data using trainable classifiers Review sensitive information and label usage Explore labeled and sensitive content Understand activities related to your data 3 - Create and manage sensitive information types Compare built-in versus custom sensitive information types Create and manage custom sensitive information types Describe custom sensitive information types with exact data match Implement document fingerprinting Create keyword dictionary 4 - Understand Microsoft 365 encryption Learn how Microsoft 365 data is encrypted at rest Understand service encryption in Microsoft Purview Explore customer key management using Customer Key Learn how data is encrypted in-transit 5 - Deploy Microsoft Purview Message Encryption Implement Microsoft Purview Message Encryption Implement Microsoft Purview Advanced Message Encryption Use Microsoft Purview Message Encryption templates in mail flow rules 6 - Protect information in Microsoft Purview Information protection overview Configure sensitivity labels Configure sensitivity label policies Configure auto-labeling policies Manage, monitor, and remediate information protection 7 - Apply and manage sensitivity labels Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites Plan on-premises labeling Configure on-premises labeling for the Unified Labeling Scanner Apply protections and restrictions to email and files Monitor label performance using label analytics 8 - Prevent data loss in Microsoft Purview Data loss prevention overview Identify content to protect Define policy settings for your DLP policy Test and create your DLP policy Prepare Endpoint DLP Manage DLP alerts in the Microsoft Purview compliance portal View data loss prevention reports Implement the Microsoft Purview Extension 9 - Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform Configure data loss prevention policies for Power Platform Integrate data loss prevention in Microsoft Defender for Cloud Apps Configure policies in Microsoft Defender for Cloud Apps Manage data loss prevention violations in Microsoft Defender for Cloud Apps 10 - Manage data loss prevention policies and reports in Microsoft 365 Configure data loss prevention for policy precedence Implement data loss prevention policies in test mode Explain data loss prevention reporting capabilities Manage permissions for data loss prevention reports Manage and respond to data loss prevention policy violations 11 - Manage the data lifecycle in Microsoft Purview Data Lifecycle Management overview Configure retention policies Configure retention labels Configure manual retention label policies Configure auto-apply retention label policies Import data for Data Lifecycle Management Manage, monitor, and remediate Data Lifecycle Management 12 - Manage data retention in Microsoft 365 workloads Explain retention in Exchange Online Explain retention in SharePoint Online and OneDrive Explain retention in Microsoft Yammer Activate archive mailboxes in Microsoft Exchange Apply mailbox holds in Microsoft Exchange Recover content in Microsoft Exchange 13 - Manage records in Microsoft Purview Records management overview Import a file plan Configure retention labels Configure event driven retention Manage, monitor, and remediate records 14 - Explore compliance in Microsoft 365 Plan for security and compliance in Microsoft 365 Plan your beginning compliance tasks in Microsoft Purview Manage your compliance requirements with Compliance Manager Examine the Compliance Manager dashboard Analyze the Microsoft Compliance score 15 - Search for content in the Microsoft Purview compliance portal Explore Microsoft Purview eDiscovery solutions Create a content search View the search results and statistics Export the search results and search report Configure search permissions filtering Search for and delete email messages 16 - Manage Microsoft Purview eDiscovery (Standard) Explore Microsoft Purview eDiscovery solutions Implement Microsoft Purview eDiscovery (Standard) Create eDiscovery holds Search for content in a case Export content from a case Close, reopen, and delete a case 17 - Manage Microsoft Purview eDiscovery (Premium) Explore Microsoft Purview eDiscovery (Premium) Implement Microsoft Purview eDiscovery (Premium) Create and manage an eDiscovery (Premium) case Manage custodians and non-custodial data sources Analyze case content 18 - Manage Microsoft Purview Audit (Standard) Explore Microsoft Purview Audit solutions Implement Microsoft Purview Audit (Standard) Search the audit log Export, configure, and view audit log records Use audit log searching to investigate common support issues 19 - Prepare Microsoft Purview Communication Compliance Plan for communication compliance Identify and resolve communication compliance workflow Case study--Configure an offensive language policy Investigate and remediate communication compliance alerts 20 - Manage insider risk in Microsoft Purview Insider risk management overview Create and manage insider risk policies Investigate insider risk alerts Take action on insider risk alerts through cases Manage insider risk management forensic evidence Create insider risk management notice templates 21 - Implement Microsoft Purview Information Barriers Explore Microsoft Purview Information Barriers Configure information barriers in Microsoft Purview Examine information barriers in Microsoft Teams Examine information barriers in OneDrive Examine information barriers in SharePoint 22 - Manage regulatory and privacy requirements with Microsoft Priva Create and manage risk management policies Investigate and remediate risk management alerts Create rights requests Manage data estimate and retrieval for rights requests Review data from rights requests Get reports from rights requests 23 - Implement privileged access management Case study--Implementing privileged access management 24 - Manage Customer Lockbox Manage Customer Lockbox requests