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6245 Admin courses in Sheffield delivered On Demand

Retail Customer Service Training

4.9(27)

By Apex Learning

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Retail Customer Service Training
Delivered Online On Demand3 hours 28 minutes
£12

Phonics Teaching Diploma Level 3

4.9(27)

By Apex Learning

Overview Gain expertise in phonics teaching and become a qualified EYFS teacher by joining the comprehensive Phonics Teaching Diploma Level 3 course.The advanced Phonics Teaching Diploma Level 3 course aims to equip you with all the essential phonics fundamentals to get you ahead in your career. You'll learn about different approaches to teaching phonics, promoting phonological awareness in children, conducting a phonics assessment, identifying different types of readers, supporting their individual needs, techniques to promote learning development, support children with dyslexia, and many more. Boost your career options and earning potential in teaching by enrolling in this course today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Phonics Teaching Diploma Level 3. It is available to all students, of all academic backgrounds. Requirements Our Phonics Teaching Diploma Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:36:00 total length •Introduction to Phonics Education: 00:12:00 •Role of Early Phonics Teaching: 00:17:00 •Career as Phonics Teacher: 00:09:00 •Teaching Phonics: 00:19:00 •Jolly Phonics: 00:17:00 •Involving Parents and Carers: 00:15:00 •Speaking and Phonological Awareness: 00:24:00 •Systematic Assessment and Record Keeping: 00:24:00 •Meeting Individual Needs: 00:29:00 •Cognitive Approaches in Dyslexia: 00:14:00 •Phonics for Deaf Children: 00:23:00 •Teaching Higher Level of Phonics: 00:13:00

Phonics Teaching Diploma Level 3
Delivered Online On Demand3 hours 36 minutes
£12

Parenting Skills Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Parenting Skills Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Parenting Skills Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Parenting Skills Training. It is available to all students, of all academic backgrounds. Requirements Our Parenting Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 16 lectures • 03:47:00 total length •Advanced Parenting Skills PROMO (Final): 00:02:00 •Goals & First Concepts: 00:12:00 •The Power Of Relationships: 00:17:00 •The Myth Of 'Nothing To It Parenting': 00:31:00 •The 2 Phases Of Parenting: 00:26:00 •The Power Of Mentoring Your Child: 00:17:00 •Teaching Values They Will Keep!: 00:13:00 •Parenting Basics And Beyond!: 00:05:00 •Powerful Communication Skills: 00:33:00 •The Power Of Re-Framing & Building Agreements: 00:13:00 •WHY Do Kids Do The Things They Do?: 00:15:00 •'The Parent's Pledge': 00:16:00 •Disciplining The RIGHT Way!: 00:13:00 •The Power of 'Life Lessons': 00:10:00 •The kid's Pledge: 00:02:00 •The Parents Pledge: 00:02:00

Parenting Skills Training
Delivered Online On Demand3 hours 47 minutes
£12

Operations Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Operations Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Operations Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Operations Management. It is available to all students, of all academic backgrounds. Requirements Our Operations Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 19 lectures • 07:38:00 total length •Module 01: Introduction to Operations Management: 00:23:00 •Module 02: Project Management: 00:22:00 •Module 03: Business Development and Succession Planning: 00:27:00 •Module 04: Process Management: 00:26:00 •Module 05: Supply Chain Management: 00:23:00 •Module 06: Planning & Forecasting Operations: 00:23:00 •Module 07: Procurement & Purchasing Management: 00:23:00 •Module 08: Manufacturing & Delivery Operations: 00:19:00 •Module 09: Quality Management: 00:23:00 •Module 10: Managing Risk and Recovery: 00:29:00 •Module 11: Performance Management: 00:21:00 •Module 12: Talent Management: 00:20:00 •Module 13: Communication Skills: 00:26:00 •Module 14: Negotiation Techniques: 00:19:00 •Module 15: Conflict Management: 00:17:00 •Module 16: Stress Management: 00:19:00 •Module 17: Time Management: 00:40:00 •Module 18: Business Environment: 00:19:00 •Module 19: Business Writing Skills: 00:39:00

Operations Management
Delivered Online On Demand7 hours 38 minutes
£12

Voice Improvement Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Voice Improvement Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Voice Improvement Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Voice Improvement Training. It is available to all students, of all academic backgrounds. Requirements Our Voice Improvement Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 14 lectures • 00:38:00 total length •How to Improve Your Voice Promo: 00:01:00 •How to Improve Your Voice Overview: 00:01:00 •How to Improve Your Voice Famous Bad Voices: 00:02:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Diagnosis Your Own Voice: 00:01:00 •How to Improve Your Voice Feedback from Others: 00:02:00 •How to Improve Your Voice Defining Your Exact Problems: 00:05:00 •How to Improve Your voice Listen to Natural conversation: 00:05:00 •How to Improve Your Voice Practice Again and Record: 00:03:00 •How to Improve Your Voice Don't Lower Your Voice: 00:07:00 •How to Improve Your Voice practice on Video: 00:04:00 •How to Improve Your Voice Other Techniques: 00:02:00 •How to Improve Your Voice Conclusions: 00:01:00 •Feedback: 00:01:00

Voice Improvement Training
Delivered Online On Demand38 minutes
£12

Travel & Tourism

4.9(27)

By Apex Learning

Overview This comprehensive course on Travel & Tourism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Travel & Tourism comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Travel & Tourism. It is available to all students, of all academic backgrounds. Requirements Our Travel & Tourism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 03:24:00 total length •Module 1: Introduction to Travel and Tourism: 00:12:00 •Module 2: Tourism Products and Services: 00:14:00 •Module 3: Tour Operating and Travel Retailing: 00:14:00 •Module 4: Marketing in Travel and Tourism: 00:11:00 •Module 5: Developing Communication Skills: 00:13:00 •Module 6: Customer Service and Satisfaction: 00:09:00 •Module 7: Crisis and Visitor Attraction Management: 00:18:00 •Module 8: Transport Management Procedure: 00:14:00 •Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations: 00:20:00 •Module 10: Sustainable Tourism: 00:09:00 •Module 11: Public Awareness Campaigns: 00:11:00 •Module 12: Brexit and its Impact on Tourism Industry: 00:26:00 •Module 13: Travel and Tourism Issues to Contend with: 00:18:00 •Module 14: Human Resource Management in Travel Industry: 00:15:00

Travel & Tourism
Delivered Online On Demand3 hours 24 minutes
£12

History of the Industrial Revolution in Great Britain Level 2

4.9(27)

By Apex Learning

Overview This comprehensive course on History of the Industrial Revolution in Great Britain Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This History of the Industrial Revolution in Great Britain Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this History of the Industrial Revolution in Great Britain Level 2. It is available to all students, of all academic backgrounds. Requirements Our History of the Industrial Revolution in Great Britain Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 01:34:00 total length •Module 01: The Birth of the Industrial Revolution in Britain: 00:06:00 •Module 02: The Textiles Revolution: 00:14:00 •Module 03: The Birth of the Steam Engine: 00:10:00 •Module 04: The Age of Steam Locomotion: 00:15:00 •Module 05: Fueling the Industrial Revolution: 00:09:00 •Module 06: The Engineering Revolution: 00:06:00 •Module 06: The Engineering Revolution: 00:06:00 •Module 08: Black Lives in the Industrial Revolution: 00:05:00 •Module 09: The Birth of the Industrial Revolution: 00:04:00 •Module 10: The Industrial Revolution History Quiz: 00:19:00

History of the Industrial Revolution in Great Britain Level 2
Delivered Online On Demand1 hour 34 minutes
£12

Administrative Assistant Course

By Compliance Central

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Administrative Assistant Course
Delivered Online On Demand8 hours
£12

Youth Work Certificate Complete Diploma

4.9(27)

By Apex Learning

Flash Sale | CPD Certified | Free Assessment | 24/7 Tutor Support | Lifetime Access

Youth Work Certificate Complete Diploma
Delivered Online On Demand1 hour 59 minutes
£12

Touch Typing Training

4.9(27)

By Apex Learning

So, you are struggling with your typing, then? Becoming nostalgic with the 'old-days-were-good- when people used pen and paper'? Getting lost finding 'k','w', or 't' on your keyboard. Hey! Typing, like any other skill, can be improved by knowing some tricks and practising. And we have good news for you! In this Touch Typing bundle, we will teach you tips and tricks that will enable you to type 3x faster! Touch typing is a method of typing quickly and accurately without looking at the keyboard. It is a skill that can be developed through practice and patience. Touch typing is a valuable skill to have in the modern world, as it can be used to type emails, documents, and other digital tasks quickly and efficiently. The process of touch typing involves memorising the location of each key on the keyboard. Once this is done, you can type quickly and accurately without looking at the keys. With the help of practice given in this course, you can learn to type without mistakes or typos. A faster typing speed is a valuable skill for most jobs these days. So, Enrol now and uplift your career to the next level! Learning Outcome After completing this Touch Typing bundle, you will be able to - Learn the fundamentals of typing Type characters quickly Know how to use punctuation keys Type numbers on a numeric keypad Avoid fatigue with proper Ergonomics Excel in Microsoft Office Learn the techniques and strategies for proper fact-checking Learn how speed reading "works" in practice Develop reading objectives and break negative reading habits This Touch Typing Training Bundle Consists of the following Premium courses: Course 01: Touch Typing Essentials Course 02: Level 2 Microsoft Office Essentials Course 03: Advanced Diploma in Copywriting Course 04: Business Writing Course 05: Email Writing Training Course 06: Minute Taking Essentials Level 2 Course 07: Document Control Course 08: Creative Writing Complete Course Course 09: Blogging Course 10: Content Management Course 11: Computer Science With Python Course 12: Functional Skills IT Course 13: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 14: Time Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Touch Typing Training expertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Touch Typing Training to advance your career, and use the premium study materials from Apex Learning. Course Curriculum of the Touch Typing Bundle Course 01: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How to type the letters Q and P How to type the letters B and Y How to type the letters Z and X How to type Colon and Semicolon How to type Full Stop and Comma How to type Question Mark and Exclamation Mark How to type Dash, Parentheses and Quotation Marks And 14 more courses .... CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone who wants to explore touch typing fundamentals and particularly for: Office Assistant Personal Assistant Minute taker Secretary Writer Requirements Our Touch Typing Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path This Touch Typing bundle will open many career opportunities - Data entry clerk Audio typist Copy typist Secretary Admin Assistant Clerical Assistant Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Touch Typing Essentials) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Touch Typing Essentials) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Touch Typing Training
Delivered Online On Demand
£79