1126 Admin courses in Cardiff delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures Providing operational support Managing systems for monitoring system performance and availability Writing and deploying scripts for task automation and system administration Successful completion of Red Hat System Administration I (RH124) is recommended. Experienced Linux administrators seeking to accelerate their path toward becoming a Red Hat Certified System Administrator should start with the RHCSA Rapid Track course (RH199). Overview You should be able to demonstrate these skills: - Install Red Hat Enterprise Linux using Kickstart - Manage file systems and logical volumes - Manage scheduled jobs - Access network file systems - Manage SELinux - Control firewalls - Perform troubleshooting tasks Red Hat System Administration II (RH134) is designed as the second part of the Red Hat© Certified System Administrator (RHCSA©) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux© system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat© Enterprise Linux. Prerequisites Successful completion of Red Hat System Administration I (RH124) is recommended. 1 - Automate installation with Kickstart Automate the installation of Red Hat Enterprise Linux systems with Kickstart. 2 - Use regular expressions with grep Write regular expressions that, when partnered with grep, will allow you to quickly isolate or locate content within text files. 3 - Create and Edit text files with vim Introduce the vim text editor, with which you can open, edit, and save text files. 4 - Schedule future Linux tasks Schedule tasks to automatically execute in the future. 5 - Manage priority of Linux processes Influence the relative priorities at which Linux processes run. 6 - Control access to files with access control lists (ACL) Manage file security using POSIX access control lists. 7 - Manage SELinux security Manage the Security Enhanced Linux (SELinux) behavior of a system to keep it secure in case of a network service compromise. 8 - Connect to network-defined users and groups Configure systems to use central identity management services. 9 - Add disks, partitions, and file systems to a Linux system Manage simple partitions and file systems. 10 - Manage logical volume management (LVM) storage Manage logical volumes from the command line. 11 - Access networked attached storage with network file system (NFS) Access (secure) NFS shares. 12 - Access networked storage with SMB Use autofs and the command line to mount and unmount SMB file systems. 13 - Control and troubleshoot the Red Hat Enterprise Linux boot process 14 - Limit network communication with firewall Configure a basic firewall. 15 - Comprehensive review Practice and demonstrate knowledge and skills learned in this course.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. Overview After completing this course, students will be able to: Describe the functionality of Windows PowerShell and use it to run and find basic commands. Identify and run cmdlets for server administration. Work with Windows PowerShell pipeline. Describe the techniques Windows PowerShell pipeline uses. Use PSProviders and PSDrives to work with other forms of storage. Query system information by using WMI and CIM. Work with variables, arrays, and hash tables. Write basic scripts in Windows PowerShell. Write advanced scripts in Windows PowerShell. Administer remote computers. Use background jobs and scheduled jobs. Use advanced Windows PowerShell techniques. This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows based servers. Getting Started with Windows PowerShell Overview and Background Understanding command syntax Finding commands Lab : Configuring Windows PowerShell Lab : Finding and Running Basic Commands Cmdlets for administration Active Directory administration cmdlets Network configuration cmdlets Other server administration cmdlets Lab : Windows Administration Working with the Windows PowerShell pipeline Understanding the Pipeline Selecting, Sorting, and Measuring Objects Filtering Objects Out of the Pipeline Enumerating Objects in the Pipeline Sending pipeline data as output Lab : Using the Pipeline Lab : Filtering Objects Lab : Enumerating Objects Lab : Sending output to a file Understanding How the Pipeline Works Passing the pipeline data Advanced considerations for pipeline data Lab : Working with Pipeline Parameter Binding Using PSProviders and PSDrives Using PSProviders Using PSDrives Lab : Using PSProviders and PSDrives Querying Management Information by Using WMI and CIM Understanding WMI and CIM Querying Data with WMI and CIM Making changes with WMI/CIM Lab : Working with WMI and CIM Working with variables, arrays, and hash tables Using variables Manipulating variables Manipulating arrays and hash tables Lab : Working with variables Basic scripting Introduction to scripting Scripting constructs Importing data from files Lab : Basic scripting Advanced scripting Accepting user input Overview of script documentation Troubleshooting and error handling Functions and modules Lab : Accepting data from users Lab : Implementing functions and modules Administering Remote Computers Using basic Windows PowerShell remoting Using advanced Windows PowerShell remoting techniques Using PSSessions Lab : Using basic remoting Lab : Using PSSessions Using Background Jobs and Scheduled Jobs Using Background Jobs Using Scheduled Jobs Lab : Using Background Jobs and Scheduled Jobs Using advanced Windows PowerShell techniques Creating profile scripts Using advanced techniques Lab : Practicing advanced techniques Lab : Practicing script development (optional)

Duration 3 Days 18 CPD hours This course is intended for This course is intended for experienced administrators with a background in either software development or system administration. Team leaders, lead developers, and other accidental Team Foundation Server administrators are also encouraged to take this course. This course will also help a student prepare for the relevant Microsoft certification exam. Overview At course completion, attendees will have had exposure to: - TFS editions and components - Supported topologies and environments - Must-have TFS administration tools - Hardware and software requirements - Required service accounts and permissions - Installing Team Foundation Server - Configuring Team Foundation Server - Managing relevant SQL Server components - Managing relevant SharePoint components - Installing and using Team Explorer - Team project collections and team projects - Using and customizing process templates - TFS licensing and Client Access Licenses - Connecting and using Microsoft Excel & Project - Installing and using Team Explorer Everywhere - Integrating TFS and SharePoint - Using the TFS web portal - Git and TFVC version control systems - Basic and advanced version control workflows - Configuring and using code search - Controlling access to version controlled items - Command-line and third party tools - Configuring automated builds - Deploying and using Visual Studio agents - Configuring agent pools and queues - Creating and queuing automated builds - Configuring Package Management - Configuring Release Management - Creating a release definition - Creating and deploying a release - Strategies for upgrading and migrating to TFS - Integrating TFS with other systems and data - High availability and scalability options - Capacity planning and disaster recovery - Backing up, restoring, and moving TFS data - Managing the data warehouse - Using PowerShell to manage TFS - Customizing Team Foundation Server - Extending Team Foundation Server Provides students with the knowledge and skills to deploy, configure, and manage Microsoft Team Foundation Server 2019 and related software components. Introduction to Team Foundation Server Introduction to Team Foundation Server Editions, components, and configurations Visual Studio Team Services comparison TFS' support of Application Lifecycle Management TFS administrator responsibilities and tasks ?Must-have? tools of a TFS administrator Planning and Deploying TFS Planning the deployment System requirements, software, and accounts Installing and configuring TFS Installing Team Explorer Troubleshooting Configuring TFS Administrator roles and tools Managing team project collections Managing team projects Managing process templates Securing TFS, SharePoint, and SQL Server Renaming and deleting a team project Client Applications TFS Client Access Licenses (CAL) Team Explorer and the web portal Microsoft Excel and Microsoft Project SharePoint project portal Team Explorer Everywhere Command-line and 3rd party tools Version Control Overview of Git and TFVC version control systems Integration with Visual Studio Using TFVC and Git version control Basic and advanced workflows Controlling access to version control Command-line tools and utilities TFS Proxy, MSSCCI Provider, and TFS Sidekicks Building and Releasing Overview of the Visual Studio build system Build agents, agent pools, agent queues Creating and queuing a build Monitoring, and managing a build Securing the build process Running tests as part of the build Overview of Package Management Overview of Release Management Defining, creating, and deploying a release Upgrading, Migrating, and Integrating Upgrading Team Foundation Server In-place vs. migration upgrade Performing post-upgrade tasks Migrating work items Migrating items under version controlled Integrating with Team Foundation Server Custom and 3rd party solutions Advanced Administration Monitoring the health of Team Foundation Server Web-based diagnostic tools Options for scalability and high availability Disaster recovery, backup, and restore Moving Team Foundation Server Managing the data warehouse Using PowerShell to manage TFS Customizing and Extending Customizing vs. extending Customizing a process template Customizing a work item type Creating default work items Creating and using a global list Using Witadmin.exe Using work item templates Creating a custom report Using the REST API to extend Team Foundation Server Additional course details: Nexus Humans Administering Team Foundation Server 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Team Foundation Server 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. Overview After completing this course, students will be able to:Describe the functionality of Windows PowerShell and use it to run and find basic commands.Identify and run cmdlets for server administration.Work with Windows PowerShell pipeline.Describe the techniques Windows PowerShell pipeline uses.Use PSProviders and PSDrives to work with other forms of storage.Query system information by using WMI and CIM.Work with variables, arrays, and hash tables.Write basic scripts in Windows PowerShell.Write advanced scripts in Windows PowerShell.Administer remote computers.Use background jobs and scheduled jobs.Use advanced Windows PowerShell techniques. This course provides students with the fundamental knowledge and skills to use Windows PowerShell for administering and automating administration of Windows based servers. Getting Started with Windows PowerShell Overview and Background Understanding command syntax Finding commands Lab : Configuring Windows PowerShell Lab : Finding and Running Basic Commands Cmdlets for administration Active Directory administration cmdlets Network configuration cmdlets Other server administration cmdlets Lab : Windows Administration Working with the Windows PowerShell pipeline Understanding the Pipeline Selecting, Sorting, and Measuring Objects Filtering Objects Out of the Pipeline Enumerating Objects in the Pipeline Sending pipeline data as output Lab : Using the Pipeline Lab : Filtering Objects Lab : Enumerating Objects Lab : Sending output to a file Understanding How the Pipeline Works Passing the pipeline data Advanced considerations for pipeline data Lab : Working with Pipeline Parameter Binding Using PSProviders and PSDrives Using PSProviders Using PSDrives Lab : Using PSProviders and PSDrives Querying Management Information by Using WMI and CIM Understanding WMI and CIM Querying Data with WMI and CIM Making changes with WMI/CIM Lab : Working with WMI and CIM Working with variables, arrays, and hash tables Using variables Manipulating variables Manipulating arrays and hash tables Lab : Working with variables Basic scripting Introduction to scripting Scripting constructs Importing data from files Lab : Basic scripting Advanced scripting Accepting user input Overview of script documentation Troubleshooting and error handling Functions and modules Lab : Accepting data from users Lab : Implementing functions and modules Administering Remote Computers Using basic Windows PowerShell remoting Using advanced Windows PowerShell remoting techniques Using PSSessions Lab : Using basic remoting Lab : Using PSSessions Using Background Jobs and Scheduled Jobs Using Background Jobs Using Scheduled Jobs Lab : Using Background Jobs and Scheduled Jobs Using advanced Windows PowerShell techniques Creating profile scripts Using advanced techniques Lab : Practicing advanced techniques Lab : Practicing script development (optional)

Duration 5 Days 30 CPD hours This course is intended for This course is geared toward Windows system administrators, network administrators, and other system administrators who are interested in supplementing current skills or backstopping other team members, in addition to Linux system administrators who are responsible for these tasks: Configuring, installing, upgrading, and maintaining Linux systems using established standards and procedures, Providing operational support, Managing systems for monitoring system performance and availability, Writing and deploying scripts for task automation and system administration. Overview #NAME? Red Hat System Administration I (RH124) equips you with Linux© administration "survival skills" by focusing on foundational Linux concepts and core tasks. You will learn how to apply command-line concepts and enterprise-level tools, starting you on your journey toward becoming a full-time Linux system administrator. This path continues with the follow-on course, Red Hat System Administration II (RH134). 1 - Getting Started with the GNOME Graphical Desktop Get started with GNOME and edit text files with gedit 2 - Manage Files Graphically with Nautilus Manage files graphically and access remote systems with Nautilus 3 - Get Help in a Graphical Environment Access documentation, both locally and online 4 - Configure Local Services Configure the date and time and configure a printer 5 - Manage Physical Storage Understand basic disk concepts and manage system disks 6 - Manage Logical Volumes Understand logical volume concepts and manage logical volumes 7 - Monitor System Resources Manage memory and CPU utilization 8 - Manage System Software Manage system software locally and using Red Hat Network (RHN) 9 - Get Started with Bash Understand basic shell concepts, execute simple commands, and use basic job control techniques 10 - Get Help in a Textual Environment Use man and info pages and find documentation in /usr/share/doc 11 - Establish Network Connectivity Understand basic network concepts; configure, manage, and test network settings 12 - Administer Users and Groups Manage users and groups 13 - Manage Files from the Command Line Understand Linux filesystem hierarchy; manage files from the command line 14 - Secure Linux File Access Understand Linux file access mechanisms; manage file access from the GUI and the command line 15 - Administer Remote Systems Share and connect to a desktop; use SSH and rsync 16 - Configure General Services Manage services; configure SSH and remote desktops 17 - Manage Physical Storage II Manage filesystem attributes and swap space 18 - Install Linux Graphically Install Red Hat Enterprise Linux and configure the system with firstboot 19 - Manage Virtual Machines Understand basic virtualization concepts; install and manage virtual machines 20 - Control the Boot Process Understand runlevels and manage GRUB 21 - Deploy File Sharing Services Deploy an FTP server and a web server 22 - Secure Network Services Manage a firewall; understand SELinux concepts and manage SELinux 23 - Comprehensive Review Get a hands-on review of the concepts covered throughout the course

Duration 2 Days 12 CPD hours This course is intended for The audience for this course is an AWS Sysops Administrator Associate or equivalent. This person has one to two years of experience in AWS deployment, management, and operations. Students taking this course are interested in learning how Azure is different from AWS, and how Azure is administered. Students may also be interested in taking the AZ-103 Microsoft Azure Administrator certification exam, or the AZ-900 Azure Fundamentals exam. This two-day course is designed for AWS Sysops administrators interested in learning how Azure is administered. In this workshop which combines lecture with hands-on practical exercises and discussion/review, you will be introduced to Azure Administration, Azure Networking, Azure Compute, Azure Storage, and Azure Governance. During the workshop, you will apply this knowledge - building end-to-end architecture that demonstrates the main features discussed. Azure Administration In this module, you?ll learn about the tools and principle concepts needed to administer Azure. Topics include: Resource Manager, Resource Groups, Azure Portal, Azure CLI, Azure Templates, Cloud Shell, Azure Marketplace, and Azure PowerShell. Azure Networking In this module, you?ll learn about Azure networking features. Topics include: Azure Regions, Virtual Networks and Subnets, IP Addressing, Network Security Groups, Virtual Network Peering, VNet-to-VNet Connections, ExpressRoute, Load Balancers, and Network Watcher. Azure Compute In this module, you?ll learn about configuring and monitoring Azure virtual machines. Topics include: Azure Virtual Machines, Creating Virtual Machines, Virtual Machine Sizes, Virtual Machine Disks, Availability Zones, Availability Sets, Windows VM Connections, Linux VM Connections, Azure Monitor, and Azure Alerts. Azure Storage In this module, you?ll learn about Azure storage features and implementation. Topics include: Storage Accounts, Blob Storage, Blob Performance Tiers, File Shares, File Sync, Data Box, Content Delivery Network, Shared Access Signatures, and Service Endpoints. Azure Identity In this module, you?ll learn about Azure identity solutions. Topics include: Azure Domains, Role-based Access Control, Azure Active Directory, Multi-Factor Authentication, Azure AD Identity Protection, and Azure Policy. Additional course details: Nexus Humans AZ-010T00 Azure Administration for AWS SysOps training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-010T00 Azure Administration for AWS SysOps course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Administrators Overview Please refer to course overview This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a distributed IBM Cognos Analytics software environment, implement security in the environment, and manage the server components. Students will also monitor and schedule tasks, create data sources, and manage and deploy content in the portal and IBM Cognos Administration. Introduction to IBM Cognos Analytics administration IBM Cognos Analytics components Administration workflow IBM Cognos Administration IBM Cognos Configuration Identify IBM Cognos Analytics architecture Features of the IBM Cognos Analytics architecture Examine the multi-tiered architecture, and identify logging types and files Examine IBM Cognos Analytics servlets Performance and installation planning Balance the request load Configure IBM Cognos Analytics Secure the IBM Cognos Analytics environment Identify the IBM Cognos Analytics security model Define authentication in IBM Cognos Analytics Define authorization in IBM Cognos Analytics Identify security policies Secure the IBM Cognos Analytics environment Administer the IBM Cognos Analytics server environment Administer IBM Cognos Analytics servers Monitor system performance Manage dispatchers and services Tune system performance, and troubleshoot the server Audit logging Dynamic cube data source administration workflow Manage run activities View current, past, and upcoming activities Manage schedules Manage content in IBM Cognos Administration Data sources and packages Manage visualizations in the library Deployment Other content management tasks Examine departmental administration capabilities Create and manage team members Manage activities Create and manage content and data Manage system settings Manage Themes, Extensions, and Views Share services with multiple tenants

Duration 2 Days 12 CPD hours This course is intended for Administrators Overview Please refer to course overview This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a distributed IBM Cognos Analytics software environment, implement security in the environment, and manage the server components. Students will also monitor and schedule tasks, create data sources, and manage and deploy content in the portal and IBM Cognos Administration. Introduction to IBM Cognos Analytics administration IBM Cognos Analytics components Administration workflow IBM Cognos Administration IBM Cognos Configuration Identify IBM Cognos Analytics architecture Features of the IBM Cognos Analytics architecture Examine the multi-tiered architecture, and identify logging types and files Examine IBM Cognos Analytics servlets Performance and installation planning Balance the request load Configure IBM Cognos Analytics Secure the IBM Cognos Analytics environment Identify the IBM Cognos Analytics security model Define authentication in IBM Cognos Analytics Define authorization in IBM Cognos Analytics Identify security policies Secure the IBM Cognos Analytics environment Administer the IBM Cognos Analytics server environment Administer IBM Cognos Analytics servers Monitor system performance Manage dispatchers and services Tune system performance, and troubleshoot the server Audit logging Dynamic cube data source administration workflow Manage run activities View current, past, and upcoming activities Manage schedules Manage content in IBM Cognos Administration Data sources and packages Manage visualizations in the library Deployment Other content management tasks Examine departmental administration capabilities Create and manage team members Manage activities Create and manage content and data Manage system settings Manage Themes, Extensions, and Views Share services with multiple tenants

Duration 2 Days 12 CPD hours This course is intended for This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of a BIG-IP application delivery network. This course presents the prerequisite knowledge for many other of F5's BIG-IP instructor-led training courses. Overview Getting started with the BIG-IP system Traffic processing with BIG-IP Local Traffic Manager (LTM) Using the TMSH (TMOS Shell) command line interface Using NATs and SNATs Monitoring application health and managing object status Modifying traffic behavior with profiles, including SSL offload and re-encryption Modifying traffic behavior with persistence, including source address affinity and cookie persistence Troubleshooting the BIG-IP system, including logging (local, high-speed, and legacy remote logging), and using tcpdump User roles and administrative partitions vCMP concepts Customizing application delivery with iRules This course gives network administrators, network operators, and network engineers a functional understanding of the BIG-IP system as it is commonly deployed in an application delivery network. The course introduces students to the BIG-IP system, its configuration objects, how it processes traffic, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions. Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Configuring the Management Interface Activating the Software License Provisioning Modules and Resources Importing a Device Certificate Specifying BIG-IP Platform Properties Configuring the Network Configuring Network Time Protocol (NTP) Servers Configuring Domain Name System (DNS) Settings Configuring High Availability Options Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Traffic Processing Building Blocks Identifying BIG-IP Traffic Processing Objects Configuring Virtual Servers and Pools Load Balancing Traffic Viewing Module Statistics and Logs Using the Traffic Management Shell (TMSH) Understanding the TMSH Hierarchical Structure Navigating the TMSH Hierarchy Managing BIG-IP Configuration State and Files BIG-IP System Configuration State Loading and Saving the System Configuration Shutting Down and Restarting the BIG-IP System Saving and Replicating Configuration Data (UCS and SCF) Using NATs and SNATs Address Translation on the BIG-IP System Mapping IP Addresses with NATs Solving Routing Issues with SNATs Configuring SNAT Auto Map on a Virtual Server Monitoring for and Mitigating Port Exhaustion Monitoring Application Health Introducing Monitors Types of Monitors Monitor Interval and Timeout Settings Configuring Monitors Assigning Monitors to Resources Managing Pool, Pool Member, and Node Status Using the Network Map Modifying Traffic Behavior with Profiles Introducing Profiles Understanding Profile Types and Dependencies Configuring and Assigning Profiles Introducing SSL Offload and SSL Re-Encryption Managing Object State Modifying Traffic Behavior with Persistence Understanding the Need for Persistence Introducing Source Address Affinity Persistence Managing Object State Administering the BIG-IP System Configuring Logging Legacy Remote Logging Introducing High Speed Logging (HSL) High-Speed Logging Filters HSL Configuration Objects Configuring High Speed Logging Using TCPDUMP on the BIG-IP System Leveraging the BIG-IP iHealth System Viewing BIG-IP System Statistics Defining User Roles and Administrative Partitions Leveraging vCMP Configuring High Availability Introducing Device Service Clustering (DSC) Preparing to Deploy a DSC Configuration Configuring DSC Communication Settings Establishing Device Trust Establishing a Sync-Failover Device Group Synchronizing Configuration Data Exploring Traffic Group Behavior Understanding Failover Managers and Triggers Achieving Stateful Failover with Mirroring

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Phone Network Administrators Phone Network Engineers Data System Administrators Entry-level Network Engineers Channel Partners/Resellers, Customers, Employees Overview Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe user configuration and the user web interface Explain basic phone options and the use of BAT Explain the route plan and on-net/off-net calling Describe the various media resources, including conferencing and MOH Describe the basic phone features and use of hunt groups Administering Cisco Unified Communications Manager (ACUCM) v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration. Exploring IP Telephone Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications Cisco Unified Communications Manager Clusters Clustering Options Platform Requirements Describing Deployment Models Single-Site Deployment Centralized Call-Processing Deployment Distributed Call-Processing Deployment Distributed Single-Cluster Call-Processing Deployment Hybrid Call-Processing Deployment New Advanced Multicluster Options Understanding Advanced Multisite Features Need for CAC Deploying AAR Survivable Remote Site Telephony SRST Failover Logging in to Cisco Unified Communications Manager Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability Logging In to Cisco Unified Operating System Administration and the DRS Navigation Menu Command-Line Interface Examining Basic Server Configuration Server Configuration?Eliminating DNS Reliance Configuring Enterprise Parameters Describing Multilevel Administration Configuring Multilevel Administration Creating End Users Creating Roles Creating User Groups Assigning Users to User Groups Configuring DRS Backup and Restore Procedures DRS Backup Procedures DRS Restore Procedures Understanding User Configuration Understanding User Management Configuring Users Using the User Web Pages Understanding the User Web Pages Using the User Web Pages Configuring System Parameter Cisco Unified CM Configuration Cisco Unified Communications Manager Group Configuration Phone NTP Configuration Date/Time Group Codecs and Regions Location Configuration Device Pool Configuration DHCP Service Configuration Device Defaults Configuration Clusterwide Parameters Licensing Supporting Cisco Unified IP Phones Cisco Unified IP Phones Overview Specialized Cisco Unified IP 7900 Series Phones Phone Button Templates Softkey Templates Exploring Phone Registration and IP Phone Communications Cisco Unified IP Phone Registration Cisco Unified IP Phone Configuration Utilizing the Bulk Administration Tool (BAT) Overview of Cisco Unified Communications Manager BAT Cisco Unified Communications Manager TAPS Implementing Dial Plan Connectivity Organizational Dial Plan Trunks Gateways Creating Route Plans Dial Plan Overview Route Pattern Overview Digit Collection Call Routing Configuring Transition Patterns and Route Filters Translation Patterns The 9.@ Pattern Route Filters Implementing Digit Manipulation Discard Digits Instruction Transformation Masks Route Plan Report Defining Class of Control Overview of Class of Control Partitions CSS Configuration PLAR Application Using Class of Control Features Call Restriction Time of Day Routing Traditional vs. Line/Device Approach Defining Media Resources Overview of Media Resources Conference Bridge Media Termination Points Transcoder Music on Hold Annunciator Exploring Media Resource Management MRG Management Configuring MRGs Configuring MRGLs Describing Basic Features Call Park Call Pickup Cisco Call Back Shared Lines with Barge and Privacy Exploring Hunt Groups Hunt Group Overview Line Group Configuration Hunt List Configuration Hunt Pilot Configuration Final Forwarding Describing Phone Services Cisco IP Phone Services Cisco Phone Services Configuration