20904 Addition courses

Duration 0.75 Days 4.5 CPD hours This course is intended for Making Microsoft Word documents accessible. Overview Please refer to Overview. During this course students will interact with a variety of Word documents and review components that would render the document inaccessible. Students will enable the Accessibility Checker and the Speak feature and progress through the processes and procedures to meet the AODA mandate. Students will ultimately create an accessible set of styles and use those styles within the document. Adding the Accessibility Checker and the Speak feature Discussions will follow as to the limitations of the checker When the checker won?t run Document Metadata Students will review where and why to add metadata to a Word Document Setting the application language and setting the document language Setting the document title Adding the Author and subject metadata fields Creating Accessible Paragraphs and Columns Students will see the perils of incorrect use of hard returns and text boxes within a document Exercises will have students work with paragraph formatting and column formatting for accessibility Creating Accessible Tables Students will interact with tables that are poorly designed and restricted them to still maintain content but that are now accessible Discussions will surround, changes to how tables are handled when sending to PDF Accessible Imagery Students will discuss the need to images with a document The Alternate text feature will be used and the rationale for adding specific types of descriptions Students will see and understand the rationale for ?in-line- imagery Styles for Navigation Students will use and modify the built-in styles feature of Microsoft Word and create a table of contents Students will see with the use of the navigation pane, how styles impact accessibility Students will also understand the importance of proper styles nesting Headers, Footers and Footnotes Students will discuss and then implement accessible headers and footers Students will discuss footnotes and alternative methods to provide footnotes Verifying Reading Order Students will ?listen? to their documents using the Speak feature Students will enable the selection pane as an accessibility tools and discuss its limitations Creating an Accessible Style Template Students will create several accessible styles including headings and paragraphs Students will save the style within a template Additional course details: Nexus Humans Accessible Documents training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accessible Documents course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is designed for integration specialists and senior-level developers with experience in IBM Integration Bus application development. Overview After completing this course, you should be able to:Use event driven message processing to control the flow of messages by using message aggregation, message collections, message sequences, and time-sensitive nodesTransform data by using Microsoft .NET and XML stylesheetsAnalyze and filter information in complex XML documentsExtend DFDL message modelsUse message sets and the Message Repository Manager (MRM) parserProvide a message flow application as a web serviceRequest a web service from within a message flowDescribe how to implement WS-Addressing and WS-Security standards in IBM Integration BusCreate an integration serviceCreate and implement an IBM MQ request and response service definitionCreate and implement a database service definitionConfigure security-enabled message processing nodesCreate a decision service that implements business rules to provide routing, validation, and transformationExpose a set of integrations as a RESTful web serviceUse a global cache to store static dataRecord and replay data that a message flow application processesImplement publish and subscribe with IBM Integration BusDescribe the workload management options for adjusting the message processing speed, and controlling the actions that are taken on unresponsive flows and threadsConstruct user-defined patternsDescribe how IBM Integration Bus integrates with other IBM products such as IBM WebSphere Enterprise Service Bus and IBM DataPower Appliances This course focuses on using IBM Integration Bus to develop, deploy, and support platform-independent message flow applications and integration services. Course Outline Course introduction Using event driven processing nodes Exercise: Implementing message aggregation Transforming data with Microsoft .NET Transforming data with XSL stylesheets Analyzing XML documents Modeling complex data with DFDL Exercise: Extending a DFDL model Working with message sets and the MRM domain Supporting web services Exercise: Implementing web services Developing integration solutions by using integration services Exercise: Creating an integration service Connecting a database by using a discovered service Connecting IBM MQ by using a discovered service Exercise: Creating IBM MQ and database services Creating a decision service Exercise: Creating a decision service Developing integration solutions by using a REST API Using the global cache Implementing message flow security Exercise: Implementing IBM Integration Bus runtime security Implementing publish/subscribe Monitoring message flow events Exercise: Recording and replaying message flow data Managing the workload Creating patterns for reusability Extending IBM Integration Bus Course summary Additional course details: Nexus Humans WM676 IBM Integration Bus V10 Application Development II training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM676 IBM Integration Bus V10 Application Development II course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for ECSS is designed for anyone who wants to enhance their skills and make a career in information security, network security, and computer forensics fields. It can be IT Specialists, Network Administrators, or System Administrators. Overview Upon successful completion of this course, students will learn: Key issues plaguing the information security, network security, and computer forensics. Fundamentals of networks and various components of the OSI and TCP/IP model. Various network security protocols. Various types of information security threats and attacks, and their countermeasures. Social engineering techniques, identify theft, and social engineering countermeasures. Different stages of the hacking cycle Identification, authentication, and authorization concepts Different types of cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools. Fundamentals of firewall, techniques for bypassing firewall, and firewall technologies such as Bastion Host, DMZ, Proxy Servers, Network Address Translation, Virtual Private Network, and Honeypot. Fundamentals of IDS and IDS evasion techniques. Data backup techniques and VPN security. Wireless Encryption, wireless threats, wireless hacking tools, and Wi-Fi security. Different types of web server and web application attacks, and countermeasures. Fundamentals of ethical hacking and pen testing. Incident handling and response process. Cyber-crime and computer forensics investigation methodology. Different types of digital evidence and digital evidence examination process. Different type of file systems and their comparison (based on limit and features). Gathering volatile and non-volatile information from Windows and network forensics analysis mechanism. Steganography and its techniques. Different types of log capturing, time synchronization, and log capturing tools. E-mails tracking and e-mail crimes investigation. Writing investigation report. This is an entry-level security program covering the fundamental concepts and giving a holistic overview of the key components of information security, computer forensics, and network security. Course Outline Information Security Fundamentals Networking Fundamentals Secure Network Protocols Information Security Threats and Attacks Social Engineering Hacking Cycle Identification, Authentication, and Authorization Cryptography Firewalls Intrusion Detection System Data Backup Virtual Private Network Wireless Network Security Web Security Ethical Hacking and Pen Testing Incident Response Computer Forensics Fundamentals Digital Evidence Understanding File Systems Windows Forensics Network Forensics and Investigating Network Traffic Steganography Analyzing Logs E-mail Crime and Computer Forensics Writing Investigative Report Additional course details: Nexus Humans EC-Council Certified Security Specialist (ECSS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified Security Specialist (ECSS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course benefits cloud consumers and administrators of public cloud, private cloud, and hybrid cloud infrastructures: Security architects Cloud architects Network engineers and administrators System engineers and adminstrators Cloud security consumers Cloud application administrators IT managers Line of business managers Cisco integrators and partners Overview After taking this course, you should be able to: Describe public, private, and hybrid cloud models, concepts, and design Explain the concepts and components for securing cloud environments Describe Cisco security offerings for Amazon Web Services (AWS) Define methods to secure SaaS application usage The Introducing Cisco Cloud Consumer Security (SECICC) v1.0 course gives you a technical overview of basic concepts and components of the cloud, and the Cisco© solutions used to provide comprehensive security of your cloud-based environment. In this primarily lecture-based course, you?ll learn the basics from a cloud consumer perspective including securing cloud and Software as a Service (SaaS) application environments. This introductory course provides insights on using Cisco Stealthwatch? Cloud, Cisco CloudLock, Cisco Umbrella? and more to protect the user when using cloud-based applications. Introducing the Cloud Describe the Evolution of Cloud Computing Explain Cloud Service Models Explore Cloud Deployment Models Introducing Securing the Cloud Describe the Cisco Threat-Centric Approach to Network Security Describe Cloud Physical Environment Security Describe Cloud Network Infrastructure Security Explain Application Security Explore Cloud Management and API Security Describe Cisco Cloud-Based Security Solutions Describe Network Functions Virtualization (NFV), Virtual Network Function (VNF), and Secure Agile Exchange (SAE) Describe Cisco CloudCenter for MultiCloud Management Describe Cisco Stealthwatch Describing Cloud Security Solutions Using AWS Identify AWS Security Offerings Identify Cisco Security Solutions in AWS Introducing Security in an SaaS Environment Describe SaaS Applications Describe SaaS Security Challenges Explain Cloud Access Security Broker Describe Cisco CloudLock Describe OAuth and OAuth Attacks Describe Cisco Advanced Malware Protection for Endpoints Describe Cisco Cloud Email Security Describe Cisco Umbrella Lab outline Explore Cisco Stealthwatch Cloud Explore Stealthwatch Cloud Alerts Settings, Watchlists, and Sensors Explore Cisco Security Solutions in AWS Marketplace Explore the Cisco CloudLock Dashboard and User Security Explore Cisco CloudLock Application and Data Security Explore Cisco Advanced Malware Protection (AMP) Endpoints Explore the Cisco Umbrella Roaming Client Additional course details: Nexus Humans Cisco Introducing Cisco Cloud Consumer Security v1.0 (SECICC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Introducing Cisco Cloud Consumer Security v1.0 (SECICC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is ideal for the following professionals: Data Network Engineers and Administrators Data Center Technical Managers Overview After completing the course, you should be able to: Describe the components and functionality of DCNM. Describe the software define network protocols of VXLAN, eVPN and BGP. Deploy a DCNM environment in high-availability environment. Operate the DCNM discovery process to acquire management of all devices. List high lever navigation features of DCNM and utilize the DCNM GUI (Graphical User Interface) to optimize data center topologies. Manage and monitor data center LAN fabric from DCNM. Program RESTful APIs native to DCNM to perform any network management task. Troubleshoot and monitor the network using DCNM troubleshooting tools. Describe the benefits of DCNM Network Insights. The course, Managing LAN Infrastructure with Cisco Data Center Network Manager (DCNML) v1.0 enhances your knowledge of managing LAN Infrastructure with Cisco Data Center Network Manager (DCNM) implementing a spine-and-leaf network fabric using DCNM with Virtual Extensible LAN (VXLAN), Ethernet VPN (EVPN), and Border Gateway Protocol (BGP). You will learn how the integration of spine-and-leaf network fabric with Cisco Data Center Network Manager increases overall data center infrastructure uptime and reliability, thereby improving business continuity. It provides a robust framework and comprehensive feature set that meets the routing, switching, and storage administration needs of data centers. Cisco DCNM streamlines the provisioning for the unified fabric and monitors the SAN (Storage area network) and LAN (Local area network) components. Introducing Cisco DCNM LAN Cisco DCNM Introduction Cisco DCNM LAN Solution Overview Deploying VXLAN EVPN with Cisco DCNM LAN VXLAN Overlays and Underlays Easy Fabric VXLAN EVPN Underlay Model Deploying Cisco DCNM Cisco DCNM High Availability Cisco DCNM Installation Requirements Discovering Existing Network Devices with Cisco DCNM Configure Switches for Discovery Exploring the Data Center with Cisco DCNM Topology Access Topology View in the GUI Navigate the Map Views and Layouts Managing and Monitoring the Data Center with Cisco DCNM LAN Manage the Configuration Archive Deploy Changes to the Fabric Automating Cisco DCNM Programmatically Explore APIs for the Network REST API Tool Troubleshooting and Monitoring Cisco DCNM Troubleshoot and Monitor Cisco DCNM Describing Network Insights Network Insights Advisor Additional course details: Nexus Humans Cisco Managing LAN Infrastructure with Cisco Data Center Network Manager v1.1 (DCNML) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Managing LAN Infrastructure with Cisco Data Center Network Manager v1.1 (DCNML) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for Service Provider networking professionals in job roles such as: Network administrators Network architects Network designers Network engineers Network managers Network Operations Center (NOC) personnel Network supervisors Overview After taking this course, you should be able to: Use NETCONF and RESTCONF programmability protocols on Cisco devices Describe and use tools to validate YANG data models on Cisco devices Describe and configure model-driven telemetry on Cisco devices Describe and configure network traffic automation with Cisco XTC Describe and use network automation tools that utilize SSH Automate service provider network configuration with Cisco NSO Describe how to automate virtualized resources with Cisco ESC Describe how to automate service provider WAN with Cisco WAE This course prepares you to implement and support automation solutions in a Service Provider network infrastructure, using network programmability principles, protocols, tools, and mechanisms. Through a combination of lessons and hands-on labs, you will learn to deploy, configure, monitor, and operate Service Provider network environments using modern data models. These models allow you to represent operational data and new network management protocols in order to administer hundreds or thousands of devices in a single operation, replacing traditional, time-consuming, error prone, device-by-device Command Line Interface (CLI) management. The course also introduces powerful automation solutions that can streamline network operations. This course also prepares you for the CCNP-Service Provider concentration exam 300-535. Implementing Network Device Programmability Interfaces with NETCONF and RESTCONF Implement NETCONF Protocol Implement RESTCONF Protocol Implementing Model-Driven Programmability with YANG YANG Data Models YANG Tools YANG Development Kit Implementing Model-Driven Telemetry Implementing Model-Driven Telemetry with gRPC Implementing Model-Driven Telemetry with gNMI Automating Service Provider Network Traffic with Cisco XTC Cisco XTC Fundamentals Configure Cisco XTC Automating Networks with Tools That Utilize SSH Implement Device Configurations with Python Netmiko Library Implement Device Configurations with Ansible Playbooks Orchestrating Network Services with Cisco NSO Cisco NSO Fundamentals Cisco NSO Device Manager Cisco NSO Services Implement Device Configurations with Python Automating Virtualized Resources with Cisco Elastic Services Controller Cisco ESC Architecture Cisco ESC Resource Management Automating the WAN with Cisco WAE Describe the Cisco WAE Components Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Service Provider Solutions v1.0 (SPAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Service Provider Solutions v1.0 (SPAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cloud administrators Cloud solution architects Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After you complete this course the learner will be able to meet these overall objectives: Explain business and technical challenges of going to the cloud Understand benefits of an application-centric hybrid cloud multicloud management platform Navigate Cisco CloudCenter Suite architecture Understand Cisco CloudCenter Suite administrative capabilities including cloud management, multi-tenancy, governance, and policy enforcement Describe application lifecycle management and provisioning in cloud Describe how to use Cisco CloudCenter Suite to manage the workloads in multicloud CLDCCS, Mulitcloud Management with Cisco© CloudCenter Suite is a 3-day intensive training course that teaches you to securely design, automate, and deploy applications across multiple clouds while optimizing cost and compliance with comprehensive reporting, visibility, and policy-enforcement. Through a combination of lessons with hands-on lab exercises, you will learn to simplify the lifecycle management of multicloud applications, workflows, and their infrastructure. This course will help you: Acquire the advanced skills and techniques for API calls, that can deploy and manage workloads in multiple environments without having deep cloud expertise Learn provisioning and orchestration, cost management, and workload optimization by leveraging cloud management Understanding Cloud Transitions Overview of Traditional IT Introducing Cisco CloudCenter Suite Cisco CloudCenter Suite Definition Setting Up Cisco CloudCenter Workload Manager Artifact Repository Overview and Configuration Understanding User Administration and Multitenancy in Cisco CloudCenter Suite Cisco CloudCenter Suite User Roles Grasping Application Modeling in Cisco CloudCenter Workload Manager Model an Application Identifying Resource Placement Callouts and Lifecycle Actions in Cisco CloudCenter Workload Manager Resource Placement and Validation Callout Understanding Application Deployment Framework in Cisco CloudCenter Workload Manager Workload Manager Application Parameters Exploring Application Services in Cisco CloudCenter Workload Manager Application Services Framework Integrating Cisco CloudCenter Workload Manager with Cisco Application-Centric Infrastructure Configure CloudCenter Workload Manager for Cisco ACI Introducing Application Management in Cisco CloudCenter Workload Manager Cisco CloudCenter Workload Manager Actions Library Exploring Advanced Features in CloudCenter Workload Manager Scheduling an Application in Cisco CloudCenter Workload Manager Comprehending Policies and Tagless Governance in CloudCenter Workload Manager Cisco CloudCenter Workload Manager Policies Introducing Action Orchestrator and Cost Optimizer in Cisco CloudCenter Suite Action Orchestrator in Cisco CloudCenter Suite Additional course details: Nexus Humans Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions Overview By the end of the course, you should be able to meet the following objectives: Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end-user experience This two-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators. Course Introduction Introductions and course logistics Course objectives Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods Documenting the steps to resolving the problem Command-Line Tools and Backup Options Using command-line tools Backing-up and restoring VMware Horizon databases Troubleshooting Horizon Linked Clone Desktops Describe the components that make up a VMware Horizon desktop Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems Highlight the best practice for optimizing a VMware Horizon desktop Troubleshoot common problems with VMware Horizon desktops Troubleshooting Instant Clone Discuss how instant clones are created Discuss what gets logged when an instant clone is created Discuss the keywords to look for in the logs when troubleshooting instant clones Discuss how to troubleshoot problems with instant clones Windows Client Correctly configure the Windows Client Identify the correct log level for gathering logs Enable the required SSL configuration level for the environment Ports and Protocols Discuss the key ports on a Horizon Environment Discuss protocols used in the Horizon Environment Understand the benefit of optimizing Blast Become familiar with the optimization features for Blast Implement GPO changes for Blast Become familiar with the causes for Black Screens Discuss how to troubleshoot Black Screen problems Identify problems encountered when applying GPOs Discuss how to troubleshoot GPO-related problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Virtual Desktop Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Virtual Desktop Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IT professionals with baseline skills in computer hardware, software support, and development who want to learn how to design, develop, implement, operate, and manage Internet of Things devices and related systems. It is for those interested in learning more about embedded systems, microcontroller programming, IoT security, and the development life cycle for IoT projects. While students will gain hands-on experience assembling a prototype IoT device and using software development tools, these activities are closely guided, so previous experience in electronics assembly and programming are not required. This course prepares students for taking the CertNexus Certified Internet of Things (IoT) Practitioner (Exam ITP-110). Overview In this course, you will learn how to apply Internet of Things technologies to solve real-world problems. You will: Construct and program an IoT device. Communicate with an IoT device using wired and wireless connections. Process sensor input and control an actuator on an IoT device. Manage security, privacy, and safety risks on IoT projects. Plan an IoT prototyping and development project. In this course, you will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network. You will create an IoT device based on an ESP8266 microcontroller, implementing various common IoT features, such as analog and digital sensors, a web-based interface, MQTT messaging, and data encryption. The instructor led course includes an exam voucher for the Certified Internet of Things Practitioner (CIoTP) exam (exam ITP-110). Planning an IoT Implementation Select a General Architecture for an IoT Project Identify Benefits and Challenges of IoT Constructing and Programming an IoT Device Select and Configure a Processing Unit Select a Microcontroller Power Source Use a Software Development Kit to Program an IoT Device Communicating with an IoT Device Communicate Using Wired Connections Communicate Using Wireless Connections Communicate Using Internet Protocols Processing IoT Data Process IoT Device Input and Output Process Data in the Cloud Provide Machine to Machine Communication Managing Risks on IoT Projects Identify IoT Security and Privacy Risks Manage IoT Security and Privacy Risks Manage IoT Safety Risks Undertaking an IoT Project Identify Real World Applications for IoT Follow the IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Certified Internet of Things Practitioner (CIoTP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified Internet of Things Practitioner (CIoTP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This class is designed for experienced Salesforce Administrators who are responsible for setting up, configuring, and managing Service Cloud. Prior to taking this class, you should have a solid understanding of Salesforce functionality and concepts, at least 6 months of experience using Salesforce, and the Salesforce Administrator credential or equivalent knowledge. Overview Set up the case management process automating the support process with queues, assignment/escalation rules, and Process Builder. Configure Salesforce knowledge to help you manage the creation, publication, and maintenance of knowledge articles. Enable entitlements to set up service contracts. Set up the Salesforce Service Console app to help your support reps work more efficiently. Understand the capabilities of the Softphone Utility in the Lightning Console. Configure online chat with customers using Web Chats. Understand and set up communities. Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will walk you through how to configure and maintain Service Cloud for your organization. Learn how to set up service contracts with milestones and entitlements, set up the Service Console application, add the Softphone Utility to your Lightning Console, and set up Web Chats to provide frictionless customer support. Learn how to configure a Customer Community so you can connect customers to knowledge articles and community members to find answers instantly. Case Escalations and Entitlements Create processes to streamline a support team?s workflow and case management. Customize fields, page layouts, and record types for different kinds of support cases. Define picklist values for each new record type. Create case assignment rules, queues, and escalation rules to push cases to the appropriate support team at the appropriate time. Create and manage entitlements to customize the level of support for each customer. Salesforce Knowledge Enable Lightning Knowledge and assign appropriate user licenses. Customize page layouts and record types to support knowledge article management. Customize access to, permissions for, and visibility of knowledge tools and processes. Create and manage articles to ensure quality of information. Manage and close cases more efficiently using knowledge articles. Lightning Service Console Create your own Service Console app. Customize the Lightning Console pages. Add Utilities to your console. Enable and utilize Chat (formerly Live Agent). Optimize the use of Omni-Channel. Salesforce Self-Service Communities Enable communities in your Salesforce org. Create a permission set for effective administration of communities. Customize the look and layout of the community. Add the Reputation component to the community. Additional course details: Nexus Humans Salesforce Administer and Maintain Service Cloud (ADX261) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Maintain Service Cloud (ADX261) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.